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Frequently Asked Questions
1 - If you can't open the lid:
Depressurise the Pressure Cooker, put the valve on
the “depressurise” position.
Check that there is no longer any pressure.
If necessary, put back on the heat for a few seconds
with the valve on position “Release”.
2 - If the Pressure Cooker has been heated without
any liquid inside:
Get the Pressure Cooker checked in a TEFAL
Approved Service Centre.
3 - If there is no steam coming out of the pressure
regulator valve:
Pressure has not risen inside the Pressure Cooker.
This is usual during the first few minutes of heating.
4 - If the problem persists, check that:
The heat source is high enough, put it up if needed.
The quantity of liquid in the pan is sufficient.
The pressure regulator valve is in position.
The Pressure Cooker lid is perfectly closed. Tighten
it again if needed.
The pressure regulator valve is not dirty.
The gasket and rim of the pan are not damaged.
5 - If the safety valve is activated:
Turn off the heat.
Let the Pressure Cooker cool down.
Check the steam outlet, the pressure regulator valve,
the safety valve and the gasket.
6 - If steam leaks out around the lid, check:
That the lid is properly closed. If necessary,
tighten it.
The gasket is in good condition, change it if needed.
That the gasket is correctly positioned inside the lid.
That the lid, safety valve and pressure regulator
valve are clean.
That the rim of the pan is not damaged.
7 - If food is under-cooked or burnt, check:
Cooking times.
That heat setting is high enough.
Correct positioning of pressure regulator valve.
Quantity of liquid.
8 - If food has been burnt in the Pressure Cooker:
Soak the pan for a little while before cleaning it.
Never use bleach or chlorine products.
9 - If you can not put the handles in the position of
use, check that:
The unfolding knob is operational.
If the problem persist: have the TEFAL Approved
Service Centers check your Pressure Cooker.
10 - If you can not fold the handles: do not force
them.
Make sure you press at the maximum the handles
unfolding knobs.
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