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11
Basic Cleaning
Clean the brewer regularly with a moist cloth and wipe dry. After each
use, hand wash the carafe and brew-basket with mild detergent.
Rinse thoroughly. Carafe is not dishwasher safe. Thermal carafe coffee
oil stains may be removed by placing a small amount of dishwasher
detergent and water in carafe and allowing it to soak overnight or we
recommend the use of Cleancaf® by Urnex®.
Do not submerge brewer in liquid.
Descaling Your Brewer
Your coffee maker must be descaled regularly to maintain
optimal performance.
When mineral deposits build up in the heating element of your
Technivorm Moccamaster, it can clog the water flow and affect
the brew temperature and saturation time. If not descaled regularly,
the brewer can stop working.
Descaling products are designed to break down the lime scale and
mineral buildup inside your brewer to ensure consistent brewer
functionality and great coffee. We recommend the use of Dezcal™
by Urnex® for descaling your brewer.
Vinegar may not effectively descale your brewer and can be difficult
to thoroughly rinse. Vinegar may also leave behind an odor that could
affect future brews.
Technivorm Moccamaster recommends descaling your brewer every
100 cycles (easily remembered after every box of 100-count filters) or
a minimum of every 3 months.
Cleaning powders are designed to remove coffee oils from the
brew-basket, carafe, etc.
After descaling, run two brew cycles with water.
Anti-Frost Protection and Extended Storage Guidelines
Turn the brewer off and remove the electrical plug from outlet.
Remove the 9-hole outlet arm.
Empty any remaining water within brewer by holding it upside down
over the sink.
Replace the 9-hole outlet arm before using the brewer again.
FREQUENTLY
ASKED QUESTIONS
Why is my brewer not heating to 200° F?
The Technivorm Moccamaster Coffeemakers operate on the scientific
principle of bringing water to a boil. It is this boiling action that causes
the transfer of the water to the brew-basket. If the water is not heated
to the boiling point, it will not move to the brew-basket. The brewer
is designed to move the proper amount of water (40 oz.) in the
correct amount of time (5 minutes). This is the correct water contact
time needed for the proper extraction.
What is the total brewing time for my Technivorm?
The complete brewing cycle should take 4 – 6 minutes. However, if the
coffee brewer is not descaled regularly, the scale/lime buildup could
result in a slower brew time or simply cease functioning—the lights will
be on, but the water transfer will not function until descaled with a
product such as Dezcal™ by Urnex®.
Why doesn’t the Technivorm have a timer?
A great cup of coffee starts with cool, fresh, filtered or bottled water and
freshly ground or pre-ground packaged coffee to achieve the perfect
cup. When water is left in water reservoir overnight, it is depleted of
oxygen, which is essential to brewing a perfect cup of coffee.
NOTE: Technivorm Moccamaster is fast; it only takes 30 seconds to start
the brew process, with completion in 4 – 6 minutes.
Do the brewers automatically “shut off” after a set period?
The glass carafe models with the Auto-off option will shut off at
100 minutes. Glass and thermal carafe models without this option
will need to be manually shut off after each use.
NOTE: The heating element is not using power or activated
except during the brew cycle when the water reservoir float switch
is engaged.
Why does this brewer have so many removable parts?
Parts that come in contact with coffee have been designed to be removable
for cleaning and replacement purposes. Clean equipment is critical to
brewing good coffee.
How do I order replacement parts?
Contact your local retailer for parts, which may also be ordered
online at www.moccamaster.com/parts or by calling
Technivorm Moccamaster Customer Service at 1.855.662.2200.
See pages 14 –15 for replacement parts.
11


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