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Reference
RQT5763
Troubleshooting guide
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or
a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the directory of
Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instructions.
For detailed instructions, contact an authorized servicenter in the U.S.A. and Panasonic Canada Inc. Customer Care Centre in
Canada.
In the U.S.A., call 1-800-211-7262 or visit www.panasonic.com
In Canada, call 905-624-5505 or visit www.panasonic.ca
Reference pages are shown as black circled numbers. (e.g.
66
66
6)
Changer does not play.
The disc in the changer does not
play.
Play stops before changing to the
next disc.
A certain music passage can’t be
played correctly.
There is noise from the tuner or
disturbance on the TV screen.
When program play is started, an
error message (-E) appears on the
display.
An error message (-E) appears on
the display, and the changer stops
operating.
The loading drawer stops in the
middle of opening.
SL-PD9 only
The changer does not respond
correctly to remote commands.
A disc(s) or other foreign object(s) has fallen
inside the changer.
Moisture has collected in the changer.
The disc is upside down.
The disc is dirty.
The disc is scratched.
The disc is warped.
The disc is not within specified standards.
The loading drawer is open.
The disc is dirty.
The disc is scratched.
Caused by high-frequency signals from this
changer.
Play was started without a track being
programmed.
The mechanism of the changer has been
improperly adjusted.
The batteries have run out.
There is an obstruction between the remote
control and the changer.
The batteries are inserted incorrectly.
The (+) and () polarities are reversed.
Open the loading drawer, and then remove the
object.
Allow the changer to dry out for about one hour
before using it.
Make sure the label is facing upward. 6
Wipe the disc with a soft cloth. r
Replace the disc with a new one.
Press the [ OPEN/CLOSE] button to close the
loading drawer.
Wipe the disc with a soft cloth. r
Replace the disc with a new one.
Use the changer further away from the tuner or TV.
If the tuner or TVs antenna is the indoor type,
use an outdoor one.
Program a track. 9
Turn the unit off and then back on again.
However, if the loading drawer is fully open, take
out the compact disc(s) at the front position and
then turn the unit off and then back on again.
Replace batteries with new ones. 4
Remove the obstruction. 4
Reinsert batteries so that the polarities are
correct. 4
Maintenance
To clean this unit, wipe with a soft, dry cloth.
If the surfaces are extremely dirty, use a soft cloth dipped in a
soap-and-water solution or a weak detergent solution.
Never use alcohol, paint thinner or benzine to clean this unit.
Before using chemically treated cloth, read the instructions that
came with the cloth carefully.
Product Service
Do not attempt to remove the cover(s) or repair the unit yourself.
Refer servicing to qualified personnel only.
Product information
For product service, product information or assistance with product
operation, refer to the servicenter directory.
In the U.S.A., contact the Panasonic Customer Call Center at
1-800-211-7262, or e-mail consumerproducts@panasonic.com,
or web site (http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care
Centre at 905-624-5505, web site (www.panasonic.ca), or an
authorized Servicentre closest to you.
Problem
Suggested remedy
Probable cause(s)
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