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Questions
Solutions
Alarm signal can not
been disarmed.
Alarm setup is not correct.
Alarm output has been open manually.
Input device error or connection is not correct.
Some program versions may have this problem. Upgrade
your system.
Alarm function is null.
Alarm setup is not correct.
Alarm cable connection is not correct.
Alarm input signal is not correct.
There are two loops connect to one alarm device.
Record storage period
is not enough.
Camera quality is too low. Lens is dirty. Camera is
installed against the light. Camera aperture setup is not
correct.
HDD capacity is not enough.
HDD is damaged.
Can not playback the
downloaded file.
There is no media player.
No DXB8.1 or higher graphic acceleration software.
There is no DivX503Bundle.exe control when you play the
file transformed to AVI via media player.
No DivX503Bundle.exe or ffdshow-2004 1012 .exe in
Windows XP OS.
Forgot local menu
operation password or
network password
Contact your local service engineer or our sales person for
help. We can guide you to solve this problem.
There is no video. The
screen is in black.
IP-CAM IP address is not right.
IP-CAM port number is not right.
IP-CAM account (user name/password) is not right.
IP-CAM is offline.
The displayed video is
not full in the monitor.
Cheek current resolution setup. If the current setup is
1920*1080, then you need to set the monitor resolution as
1920*1080.
There is no HDMI
output.
Displayer is not in HDMI mode.
HDMI cable connection is not right.
The video is not fluent
when I view in
multiple-channel
mode from the
client-end.
The network bandwidth is not sufficient. The
multiple-channel monitor operation needs at least 100M or
higher.
Your PC resources are not sufficient. For 16-ch remote
monitor operation, the PC shall have the following
environment: Quad Core, 2G or higher memory,
independent displayer, display card memory 256M or
higher.
138


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