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Questions
Solutions
TX-64 can not control
PTZ.
Check first if the camera is PTZ compatible!
PTZ decoder setup, connection or installation is not
correct.
Cable connection is not correct.
PTZ setup is not correct.
PTZ decoder and TX-64 protocol is not compatible.
PTZ decoder and TX-64 address is not compatible.
When there are several decoders, add 120 Ohm between
the PTZ decoder A/B cables furthest end to delete the
reverberation or impedance matching. Otherwise the PTZ
control is not stable.
The distance is too far.
I can not log in
client-end or web.
For Windows 98 or Windows ME user, update your
system to Windows 2000 sp4. Or you can install client-end
software of lower version. Note right now, our TX-64 is not
compatible with Windows VISTA control.
ActiveX control has been disabled.
No dx8.1 or higher. Upgrade display card driver.
Network connection error.
Network setup error.
Password or user name is invalid.
Client-end is not compatible with TX-64 program.
There is only mosaic
no video when
preview or playback
video file remotely.
Network fluency is not good.
Client-end resources are limit.
Current user has no right to monitor.
Network connection is
not stable.
Network is not stable.
IP address conflict.
MAC address conflict.
PC or device network card is not good.
Burn error /USB back
error.
Burner and TX-64 are in the same data cable.
System uses too much CPU resources. Stop record first
and then begin backup.
Data amount exceeds backup device capacity. It may
result in burner error.
Backup device is not compatible.
Backup device is damaged.
Keyboard can not
control TX-64.
TX-64 serial port setup is not correct
Address is not correct
When there are several switchers, power supply is not
enough.
Transmission distance is too far.
137


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