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38 Problems / Solutions
No steam is generated.
The frother nozzle does not dispense water.
• The machine has not yet heated up.
• Frother nozzle and/or steam wand is clogged.
Too little or no coffee comes out,
and the capsule cannot be removed.
In rare cases, the capsules are not correctly perforated
by the machine. The capsule holder is then temporarily
blocked.
Wait for about 2 minutes and then try to remove the
capsule again.
The steam and espresso buttons flash but
nothing else appears to happen.
• The machine is cooling down from the steam production
temperature to the lower coffee brewing temperature.
To reduce the time this process takes to 20 seconds,
proceed as described in the section ”Frothing milk” in
”After frothing – let off steam”.
Not possible to change the quantity of water. • The water quantity must not go below the minimum of
25 ml. Refer to ”Adjusting the strength of the coffee”.
All buttons are flashing. • All buttons flash before first-time use. This is not an error.
Proceed as described in the separately enclosed instruc-
tions “Initial operation”.
• A malfunction has occurred. Switch the machine off and
then on again.
• Ventilate the machine — refer to ”Rinsing with water after
a long period of non-use”.
38


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