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37 Problems / Solutions
Problems / Solutions
The coffee drips out very slowly.
Too little/too much coffee/water is dispensed.
• The machine is calcified.
• Wrong button has been pressed (for espresso only
40 ml water are dispensed).
• Quantity of water has been incorrectly set.
Refer to ”Adjusting the strength of the coffee”.
The machine does not react when the coffee selection
buttons are pressed.
• Stop lever has not been properly pressed down.
• Capsule holder is not inserted.
• If neither of these apply, disconnect the mains plug for
10 seconds.
• If the fault occurs before first-time use, turn the
steam
knob clockwise as far as it will go to close it.
All buttons are flashing refer to page 38 ”All buttons are
flashing”.
The coffee does not taste good.
The coffee is too strong or too weak.
• Wrong button has been pressed. The colour of the capsule
and button must match. Refer to ”Brewing coffee”, step 5.
• The capsule has already been used. Each capsule can
only be used once.
• Quantity of water has been incorrectly set.
• Air is trapped in the system. Refer to ”Rinsing with water
after a long period of non-use”.
The milk froth has too little volume or
frothing takes too long.
• The milk is too hot, too old or its fat content too high, etc.
Use cold milk (max. 3.5% fat).
• Frother nozzle and/or steam wand is clogged.
• The machine is calcified.
37


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