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SureFlap Microchip Pet Door Connect Manual

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Plug in and set up
The first stage of the set up process is to plug in and power up your Hub. You will need to be able
to plug your Hub into your internet router and a power outlet using the cables provided.
1 2 3
Plug one end of the Ethernet
cable into the base of your Hub
and the other end into a spare
Ethernet port on your router.
Assemble the power supply
and plug it into your power outlet.
Plug the other end of the cable
into the base of your Hub.
Your Hub’s ‘ears’ will start
alternating red and then green.
When both ears remain solid
green your Hub is ready.
Please note: Your Hub may have recently received a soware update. If you see solid red lights
during setup, don’t panic, your Hub is updating its soware. Once complete the Hub will reboot
and you’ll see the light sequence detailed above.
If you see any unspecified lights during set up, or you think something hasn’t worked correctly,
please see the Help & support section on page 10.
Connecting your Hub to Sure Petcare
The next stage of the set up process is to connect your Hub to your household; this way you will be
able to communicate directly with your system. Please follow the steps below:
1
Connect to your
WIFI
2 3
Connect your device to WiFi so
it’s using to the same internet
network as your Hub. Open the
app or go to SurePetcare.io and
follow the instructions.
When prompted to do so on the
app or online, press the button on
the base of your Hub. The ears will
flash whilst it looks for your device.
Wait for both of the ears on
your Hub to remain solid
green. When both are green,
your Hub is successfully
connected to your household.
If your Hub loses internet connection for any reason, your Pet Door will still function
as normal and retain its settings.
Once you’ve set up your Hub and connected it to your household, you will need to add a product.
Continue to follow the instructions on the app or see the Pet Door section from page 11.
… 9 …


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