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CAUSE
TROUBLESHOOTING
1
The
indicator
is off
The hot plate is
not hot.
The power cord of the appliance is
not
inserted firmly.
Check whether the switch, the fuse of the
power plug, the socket, the power cable
are normal. Ensure that the power plug is
connected successfully.
The hot plate is
hot
The cable to the indicator or the
voltage dropping resistor becomes
loose.
The indicator or the voltage
dropping resistor is damaged.
Please contact your reseller.
2
The
indicator is
on
The hot plate is
not hot
1.The internal cable becomes loose
2.The hot plate is damaged
Please contact your reseller.
3
1. The braising time is not long
enough.
2.The electric hot plate is deformed.
3.The cooker pot is not placed
evenly.
4.There are foreign particles
between the inner pot and electric
hot plate.
5.The shape of inner pot is
deformed.
1. Braise the rice as required.
2. Please contact your reseller.
3. Rotate the inner pot slightly.
4. Remove foreign object
5. Please contact your reseller.
4
1. The rice-cooking switch or the
switch rod is abnormal.
2. The magnetic temperature limiter is
abnormal.
Please contact your reseller.
5
The auxiliary heater is damaged.
Please contact your reseller.
6
Electricity
leaks on the
body.
Slight electric
shocks can be felt
The water flows to the electrical
parts of the unit.
Please contact your reseller.
In case of complaint
You can claim the device within 24 months from date of purchase (receipt).
A free replacement or repair will be excluded from prior improper product handling.
Defects in wear parts, consumables, as well as cleaning, maintenance or replacement of said parts are therefore
14


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