EUROPEAN WARRANTY
1. General
This warranty is granted without prejudice and in addition to the recognized rights for the consumer vis-à-vis the seller provided in
the Royal Legislative Decree of 16 November, approving the restated text of the General Law for the Protection of Consumers and
Users and other complementary legislation. Therefore, the recognized legal rights for the consumer are not limited or excluded
according to the relevant Regional, National or European legislation.
This warranty shall be valid in all the European Union Member States with the limitations that legally correspond in the country in
which they are intended to be implemented in accordance with their implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights and limitations related to the product warranty that legally
correspond in each of the States listed in the Attachment in accordance with their implementing legislation for any product provided
that it is intended for the EU market and has been purchased or used by the consumer or user within the EEA.
2. Legal Warranty
This SUSTECH product has a two (2) year warranty counting from the date of d elivery and/or purchase. During the above timeframe,
SUNSTECH shall be held responsible for any lack of conformity of the product in relation to the contract in accordance with the
provisions of the Law for the Protection of Consumers and Users, that shall entitle the consumer to request the repair or replacement
of the product, unless o ne of these options is objectively impossible or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be deemed to be disproportionate if it imposes unreasonable costs on
the seller. In order to determine this, the following shall be considered: (i) the value of the product if there were no lack of conformity;
(ii) the relevance of the lac
of conformity; and (iii) if the other form of remedy could be carried out without major inconvenience to
the consumer and user.
To determine whether the costs are unreasonable, the costs incurred by one form of remedy must be significantly higher than the
costs corresponding to the o ther form of remedy.
In addition, the consumer may choose between requesting a reduction in the p rice or terminating the contract, if he is not entitled to
demand the repair or replacement of the product and whenever these actions would not be completed within a reasonable
timeframe and would cause more inconvenience to the consumer and user. However, the termination shall not take place where
the lac
of conformity is minor.
Both the repair and the replacement of the product as result of the product’s lac
of conformity shall be free of charge for the
