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Please note the following rules for an easy remedy in the event of possible
defects: The STEVENS warranty, which is not transferable, applies only to
the first buyer and only if the customer’s sales receipt and a copy of the
completed bike card and delivery receipt are presented and if the com-
pliance with, and observance of, our above-mentioned notes contained
in the manual (No. 1-13) / the operating instructions as well as the reg-
ular inspections carried out by dealers are proved (chapter “Service and
Maintenance Schedule”).
The warranty does not cover any labour or transportation costs as well
as consequential costs caused by defects. Proper use is a prerequisite for
services under this warranty.
Damage caused by wear and tear, neglect (lack of care and maintenance),
falls, overloading, improper assembly (failure to observe the manufactur-
ers’ assembly instructions) or care as well as changes to the STEVENS bi-
cycle (addition or alteration of additional components) shall be excluded.
In the case of jumps or any other overloading, as well as any violation of
our recommendations or those of our authorized dealers, no claims under
this warranty exist.
Obvious defects of the products shall be reported within 8 days from
delivery; any concealed damage shall be reported immediately after it
becomes known, but within the warranty period.
In the case of any unjustified returns, we will charge a lump sum for
expenses. Our warranty, which is restricted to the territory of your coun-
try, does not take into account any further claims against us, particularly
any claims for price reduction or damages. The performance of services
under this warranty does not mean any extension or recommencement
of the warranty period.
11.3.1. Special Notes, Notes on Safety
In view of a long lifetime, a long durability of the components and any
claims being made under this warranty, the manufacturers’ assembly in-
structions (including, without limitation, torques for screws) as well as
the prescribed maintenance intervals must be observed precisely. Some
examples: Rear shock fixing screws which are too tight impose a load on
the frame and may cause consequential damage.
If you use your STEVENS bicycle for riding on public roads, it has to be
equipped according to the regulations of your country. Pay particular
attention to your bicycle being equipped with the prescribed lighting
set and reflectors. Ask a bicycle specialist shop of your trust to inform
you about the regulations in force in your country. The requirements of
the CEN/DIN standards specific to the type of bicycle and the legislation
in your country shall be taken into account by the dealer/fitter. Not all
STEVENS bicycles are supplied together with all attachment parts.
Danger:
Ask your STEVENS dealer to
check your STEVENS bicycle
after a fall. If you are in doubt,
replace at least handlebars
and stem to be on the safe
side.
Note:
If you use your STEVENS
bicycle for riding on public
roads, it has to be equipped
according to the regulations
of your country. Pay particular
attention to your bicycle being
equipped with the prescribed
lighting set and reectors.
Not all STEVENS bicycles are
supplied together with all
necessary attachment parts.
Warranty and Guarantee
69


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