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Warranty and Guarantee
o. The pads of rim brakes are subject to wear due to their function. If you
use your bicycle for competitive cycling or in hilly terrain, the brake
pads may have to be replaced quite frequently. Check your brake pads
regularly and have them replaced by your STEVENS dealer, if neces-
sary.
p. Rims of rim brakes
Braking causes wear not only to the brake pads, but also to the rims.
Therefore, check your rims regularly, e.g. when inflating the tyres.
Rims with wear indicators have rings or a gap that come into view
when the rim reaches its limit of wear. There are some models where
the wear indicators disappear, when the rim thickness has reached a
critical point. Observe the specifications marked on the rim. Ask your
STEVENS dealer to examine the remaining thickness of the rims at the
latest when you are through your second set of brake pads. Rim walls
that become deformed or show hair cracks when the tyre pressure is
increased have reached the end of their service life. The rim must be
repaired.
q. Lighting set and reflectors
The lighting is essential for your safety on the road, especially at
night. Check the function and condition of the reflectors before every
ride.
14.3. Warranty Rules of STEVENS
Vertriebs GmbH
Note:
The rights of the end-user/
customer from the warranty
remain unaected by the
present guarantee.
Note:
* The coating/paint of
frames and forks is subject
to particular consideration,
i.e. the coating is, by nature,
exposed to stress during use
and can wear down or be
aected by minor damage.
This type of wear or damage
as a result of mechanical
stress (e.g. scratches due to
rough contact with other
objects) is not covered by
the terms of warranty.
STEVENS Vertriebs GmbH guarantees the quality and durability of the
STEVENS bicycles. A STEVENS bicycle is a bicycle suitable for its intended
purpose which we have assembled using components and branded ac-
cessories of well renowned manufacturers. Should defects occur to the
bicycle or one of its parts during the warranty period, we will, at our
choice, repair or replace it, with you (as the first buyer) having to toler-
ate minor deviations in model, dimensions and colour. Suspension forks,
Shimano components and other branded accessories are not handled
through STEVENS but through the part manufacturers’ national distrib-
utors. For any complaints about goods of other brands, even if they have
been sold and supplied by us, please first contact the distributor, or the
manufacturer directly, and use their forms.
On the manufacturers’ websites, you can usually also find manuals and
technical instructions as well as contacts for further questions. In all
cases, the specialist STEVENS dealer is the person to contact and accepts
end-users’ enquiries.
From the date of the sale to the first buyer, the warranty periods will be
Aluminium frames and forks* 5 years
Carbon frames and forks* 5 years
Full suspension frames* 5 years
Other components 2 years
76


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