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n Are the products you wish to connect set to
the same group address?
n Is the signal at the receiver too weak because
it is positioned too far away?
n Can the wireless signal leave the transmitter
and reach the receiver or is exposed to inter-
ference (metal enclosure etc)?
n Is there any interference from other transmit-
ters operating on the same frequency?
n Are other transmitters operating outside the
system which, although working on a differ-
ent frequency, are doing so at very high
transmission power?
Wireless communication troubleshooting
The last one switches the light OFF
Light only switches OFF upon expiry of the
stay-ON time of the last wireless sensor in a
group within wireless reach. The switching
signal is limited by the devices wireless reach.
The wireless module operates as a receiver in
the idle state. It automatically switches over to
transmitter mode as soon as movement triggers
a switching operation in the HBS 200/300
Highbay.
Declaration of Conformity
This product complies with
- Low-Voltage Directive 2014/35/EC
- EMC Directive 2014/30/EC
- RoHS Directive 2011/65/EC
- R&TTE Directive 1999/05/EC
- WEEE Directive 2012/19/EC
HBS 300 Highbay / HBS 200 Highbay troubeshooting
Malfunction Cause Remedy
Sensor without power
n Fuse switch has tripped;
light switch OFF
n Short circuit
n New fuse switch, turn light
switch ON, check wiring with
voltage tester
n Check connections
Light does not switch ON
n Wrong twilight setting
selected
n Bulb faulty
n Mains power switch OFF
n Detection zone not properly
targeted
n Adjust setting
n Change bulb
n Switch ON
n Adjust setting
Light does not switch OFF
n Luminaire radiating heat into
detection zone and switch-
ing light ON as a result of
temperature change
n Readjust zone or apply
shroud
Lights keep switching ON/OFF
n Sensor not mounted for de-
tecting movement reliably
n Mount securely
Lights switch ON without
obvious movement
n Light being switched ON by
air flow from HVAC vent
n Movement occurred but not
identified by the sensor
(movement behind wall,
movement of a small object
in immediate lamp vicinity
etc.)
n Redirect air flow away from
the sensor
n Check zone
Functional Warranty
All rights are based on our guarantee period.
We guarantee that your STEINEL Professional
sensor product will remain in perfect condition
and proper working order for a period of 5
years. We guarantee that this product is free
from material, manufacturing and design flaws.
In addition, we guarantee that all electronic
components and cables function in the proper
manner and that all materials used and their
surfaces are without defects.
Making Claims
If you wish to make a claim, please send your
product complete and carriage paid with the
original receipt of purchase, which must show
the date of purchase and product designation,
either to your retailer or directly to us at
STEINEL (UK) Limited, 25 Manasty Road,
Axis Park, Orton Southgate, Peterborough,
PE2 6UP. For this reason, we recommend that
you keep your receipt of purchase in a safe
place until the guarantee period expires.
STEINEL shall assume no liability for the costs
or risks involved in returning a product.
For information on making claims under the
terms of the guarantee, please go to
www.steinel-professional.de/garantie
If you have a guarantee claim or would like to
ask any question regarding your product, you
are welcome to call us at any time on our
service hotline 01733 366700.
RUS
BLG
DAN
FIN
NOR
ELL
CSY
TRK
HUN
PLK
ROM
SLO
HRV
EST
LT H
LVI
DEU
ENG
FRA
NLD
ITA
ESP
PTG
G
ARANTIE
FUNKTIONS
5 Jahre
DELOVANJE
G
ARANCIJA
Z
A
5 Letna
GARANTIJA
FUNKCINĖ
5 Metų
GARANTIJA
FUNKCIJU
5 gadu
GARANTII
5 Aastane
FUNKCIONALNOSTI
JAMSTVA
5 Godine
DE FUNCȚIONARE
GARANȚIE
5 Ani
GWARANCJA
5 Letnia
GARANTI
FUNKTIONS
5 Års
GARANTI
FUNKSJONS
5 År
GARANTİSİ
KULLANIM
5 Yil
GARANCIA
MŰKÖDÉSI
5 Év
ZÁRUKA
FUNKČNÍ
TAKUU
TOIMINTA
5 Vuoden
GARANTI
FUNKTIONS
5 Års
WARRANTY
FUNCTIONAL
5 Year
GARANTIE
FUNCTIE
5 Jaar
SULLE FUNZIONI
GARANZIA
5 Anni
DE FUNZIONAMIENTO
GARANTÍA
5 Años
GARANTIA
5 Anos
DE FONTIONNEMENT
GARANTIE
5 Ans
SVE
Ε
ΓΓΥΗΣΗ
Λ
ΕΙΤΟΥΡΓΙΑΣ
Г
APAHTИИ
Г
APAHЦИЯ
GB
11


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