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b. For example to switch a phone call streaming from your hearing aids to your Apple device:
Swipe up from the bottom of the screen to access Control Center (gray shade).
Tap where it displays the hearing aid name (bottom right, above camera icon).
On the next screen, select iPhone and the audio will play from the iPhone.
c. To send the audio output back to the hearing aids, select hearing aids instead of iPhone.
8. How can I change the audio/phone call to not stream to my hearing aids with iOS 9.0 or later?
With iOS 9.0 or later the user can now set a default for audio routed directly to hearing aids. Users can select
Always, Never or Automatic.
a. Tap Settings > General > Accessibility > Hearing Aids > Audio Routing.
b. Choose the default route for audio from phone calls or media audio.
9. What is the Reset button in the TruLink app settings?
The Reset button will delete all TruLink memories, geotags and audio recordings. It will restore the
TruLink app to default settings.
10. What is the Demo Mode setting in TruLink app?
Demo Mode allows the use of the TruLink app without having any hearing aids connected to
the Apple device.
11. How do you disable Demo Mode in the TruLink app?
a. With version 2.1 and lower:
Navigate to the Trulink app and tap Settings icon .
Select Settings box.
On bottom of screen swipe to disable Demo Mode.
Shut down and restart app.
i. Double click the home button of the Apple device. Open apps will appear as small pages.
ii. Swipe up on the TruLink app page to close it out.
iii. Then relaunch the TruLink app from your home screen (TruLink app icon).
b. With version 2.2 and higher:
Close and restart the TruLink app.
Double click the home button of the Apple device. Open apps will appear as small pages.
Swipe up on the TruLink app page to close it out.
Then relaunch the TruLink app from your home screen (TruLink app icon).
6


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