Manual Springlane 943692 - Emma (page 22 of 56) (English, German, French, Italian, Spanish)

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problem solution

The ice cream doesn't

freeze.

Make sure the compressor is working. Contact custo-

mer service for repair.

The mixer freezes.

The motor protection function has been activated.

Remove the container, pour your ice cream into a diffe-

rent container, and let the appliance rest for at least 30

minutes.

The 2nd batch of ice cream

freezes unevenly and the

motor protection function

activates itself, the mixer

no longer rotates.

Let your appliance rest for at least 30 minutes before

filling it with the next batch of ice cream.

The ice cream is too hard

when it comes out of the

freezer.

If your ice cream has been stored in the freezer for a

longer period, you should first defrost it in the fridge or

at room temperature for approx. 10–30 minutes.

The ice cream is too runny.

You should generally freeze fruit ice cream or sorbet a

little bit longer. To do so, fill the ice cream into a suita-

ble and airtight container and allow it to freeze in the

freezer for at least an additional 30 minutes.

Make sure that your ice cream mass is no warmer

than room temperature when filling and never fill the

appliance with hot ice cream mass. Optimal results are

obtained at a temperature of approx. 6–8°C.

If ice cream maker Emma should have any other issues, please contact a professional

repair service. Do not try to repair the appliance yourself.

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Springlane 943692 - Emma Manual

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