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104
CD-ROM
Symptom Cause Solution
The image cannot be
played back through the
disc drive of your
computer.
The disc has not been finalized.
Vibration caused an error during recording.
The disc drive does not support the packet-write
system or MultiRead.
The disc may be scratched or dirty.
Causes not described above have occurred.
p Finalize the disc (page 44).
p You may be able to view the image if you connect the camera to
your computer with the USB cable.
p Consult the computer or the disc drive manufacturer.
p Clean the disc if the disc is dirty. When the disc is scratched
replace the disc.
p Consult the computer or software manufacturer.
The image and sound are
interrupted by noise when
you view a movie on a
computer.
You are playing back the file directly from the
disc.
p Copy the file to the hard disk of your computer and then play
back the file from the hard disk (pages 57, 59 and 61).
You cannot print an
image.
p Check the printer settings.
p Click on the HELP files for the “PIXELA ImageMixer for
Sony” application software.
Symptom Cause Solution
You cannot record on a
disc.
The disc is full.
The disc is not initialized.
The disc is not placed correctly.
p Replace it with a new one. Format the disc when using a CD-
RW.
p Initialize the disc (page 21).
p Place the disc correctly in the disc tray (page 20).
104


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