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You do not know if the OS of your computer is compatible with the camera.
Check “Recommended computer environment” on page 106 for Windows, and page 120 for
Macintosh.
Your computer does not recognize your camera.
Turn on the camera (t step 3 in “Read This First”).
When the battery level is low, install the charged battery pack (t step 1 in “Read This
First), or use the AC Adaptor/charger (not supplied) (page 144).
Use the USB cable (supplied) (page 108).
Disconnect the USB cable, and connect it again firmly.
Set [Transfer mode] to [Mass Storage] (page 98).
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
jacks of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
device (page 108).
You cannot copy images.
Make the USB connection by properly connecting the camera with your computer (page 108).
Follow the designated copy procedure for your OS (pages 108, 120).
When you shoot images with a recording medium formatted by a computer, you may not be
able to copy the images to a computer. Shoot using a recording medium formatted by your
camera (page 89).
After making a USB connection, “Picture Motion Browser” does not start
automatically.
Start “Media Check Tool” (page 115).
Make the USB connection after the computer is turned on (page 107).
The image cannot be played back on a computer.
If you are using “Picture Motion Browser”, refer to the Help.
Consult the computer or software manufacturer.
You cannot print an image.
Check the printer settings.
Images once copied to a computer cannot be viewed on the camera.
Copy them to a folder recognized by the camera, such as “100MSDCF” (page 112).
Operate correctly (page 113).
Computers
132


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