Manual Sony DSCU20B (page 86 of 108) (English)

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“Memory Stick”

You cannot turn on the

camera during USB

connection.

• The camera and your computer are

connected through a hub.

p Connect the camera directly to your computer.

The image cannot be played

back on a computer.

—

p If you are using the “PIXELA ImageMixer for

Sony” application software, click on HELP.

p Consult the computer or software

manufacturer.

The image is interrupted by

noise when you view a movie

on a computer.

• You are playing back the file directly

from the “Memory Stick.”

p Copy the file to the hard disk of your computer

and then play back the file from the hard disk.

You cannot print an image.

— p Check the printer settings.

p Click on the HELP files for the “PIXELA

ImageMixer for Sony” application software.

An error message appears

when you set the supplied

CD-ROM in your computer.

• The computer display is not set correctly. p Set the computer display as follows:

Windows: 800 × 600 dots or higher

High Color (16-bit color,

65 000 colors) or higher

Macintosh: 800 × 600 dots or higher

32 000-color or higher

Symptom Cause Solution

You cannot insert a “Memory

Stick.”

• You are inserting it backwards. p Insert it from the right side (page 22).

You cannot record on a

“Memory Stick.”

• The write-protect switch on the “Memory

Stick” is set to the LOCK position.

• The “Memory Stick” is full.

p Set it to the recording position (page 95).

p Delete unnecessary images (page 53).

You cannot format a “Memory

Stick.”

• The write-protect switch on the “Memory

Stick” is set to the LOCK position.

p Set it to the recording position (page 95).

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Sony DSCU20B Manual

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