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Troubleshooting
Cannot print images.
Check that the camera and the printer are properly connected using the USB cable.
Turn on the printer. For further information, refer to the operating instructions supplied with
the printer.
If you select [Exit] during printing, images may not be printed. Disconnect and connect the
USB cable again. If you still cannot print your images, disconnect the USB cable, turn the
printer off and then on, then connect the USB cable again.
Movies cannot be printed.
Images shot using cameras other than this camera or images modified with a computer may
not be printed.
Printing is canceled.
You have disconnected the USB cable before the (PictBridge Connecting) mark
disappears.
Cannot insert the date or print images in the index mode.
The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
“---- -- --” is printed on the date-inserted part of the image.
The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off]
and print the image again (page 103).
Cannot select the print size.
Consult the printer manufacturer as to whether the printer can provide the desired size.
Cannot print the image at the size selected.
When you use paper of a different size after connecting the printer to the camera, disconnect
and then reconnect the USB cable.
The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 103) or the printer.
Cannot operate the camera after canceling printing.
Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
114


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