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Troubleshooting
Troubleshooting
Cannot save images.
Images shot with the camera are saved in the internal memory. If the internal memory has
available memory left, the image will not be recorded in “Memory Stick Duo” even if it is
inserted in the camera. The images will be recorded in “Memory Stick Duo” after the internal
memory is full.
See “PictBridge compliant printer” together with the following items.
Images are printed with both edges cut off.
Depending on your printer, all the edges of the image may be cut off. Especially when you
print an image shot with the image size set to [16:9], the lateral end of the image may be cut
off.
When printing images using your printer, cancel the trimming or borderless settings. Consult
the printer manufacturer as to whether the printer provides these functions or not.
When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
Cannot print images with the date.
Using “Picture Motion Browser”, you can print images with date.
This camera does not have a feature for superimposing dates on images. However, because
the images shot with the camera include information on the recording date, you can print
images with the date superimposed if the printer or the software can recognize Exif
information. For compatibility with Exif information, consult the manufacturer of the printer
or the software.
If you use a photo printing service, ask them to superimpose the dates on images.
A connection cannot be established.
The camera cannot be connected directly to a printer that is not compliant with the PictBridge
standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
Check that the printer is turned on and can be connected to the camera.
Set [USB Connect] to [PictBridge] (page 80).
Disconnect and connect the USB cable again. If an error message is indicated on the printer,
refer to the operating instructions supplied with the printer.
Printing
PictBridge compliant printer
113


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