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If the player has suddenly stopped playing music and the status indicator is flashing orange and white, pause or unplug
the player for a few minutes to allow it to cool. Check to make sure the vents are not blocked. See the Appendix for
status indicator explanations.
Check the link/activity lights on both the router and the Sonos product that is wired to your router.The link lights should
be lit solid and the activity lights should be blinking.
If the link lights are not lit, try connecting to a different port on your router.
If the link lights still do not light, try using a different Ethernet cable.
Move your Sonos controller closer to a player.
Check to ensure there are no obstacles to impede wireless operation.
Check your network connections.
The Sonos player may need to be reset. Disconnect the power cord for 5 seconds, and then reconnect. Wait for the
Sonos player to restart.
Not all rooms are visible, or Sonos app doesn’t work in some rooms, or music
stops when I use my 2.4 GHz phone
You are probably experiencing wireless interference. You can change the wireless channel your Sonos system is operating on
by following the steps below.
Using a handheld Sonos controller: From the Settings menu, touch Advanced Settings -> SonosNet Channel. Choose
another SonosNet (wireless) channel from the list.
Using the Sonos Controller App for PC: Select Settings -> Advanced from the Manage menu. On the General tab, select
another wireless channel from the list.
Using the Sonos Controller App for Mac: Select Preferences -> Advanced from the Sonos menu. On the General tab,
choose another SonosNet (wireless) channel from the list.
It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may occur during
the wireless channel change.
I have a new router
If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your Sonos products
after the router is installed.
1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.
2. Reconnect them one at a time, starting with the Sonos product that is connected to your router.
Wait for your Sonos products to restart. The status indicator light will change to solid white on each product when the
restart is complete.
Note: If the ISP technician connects a Sonos product to the new router, you only need to
restart your wireless Sonos products.
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Others manual(s) of Sonos Bridge

Sonos Bridge Quick start guide - English - 15 pages

Sonos Bridge User Manual - German - 11 pages

Sonos Bridge Quick start guide - German - 15 pages

Sonos Bridge User Manual - Dutch - 126 pages

Sonos Bridge Installation Guide - Dutch - 22 pages

Sonos Bridge User Manual - Dutch - 10 pages

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