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Sonos BRIDGE
7
1. Check the firewall
Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your
firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos
Controller for Mac or PC. Please go to our website at http://faq.sonos.com/firewall for additional information. If this does not
resolve the problem, you can try step 2 below.
2. Check the router
You can bypass your router’s switch to determine whether there are any router configuration issues by connecting a Sonos
product as shown below—in this BRIDGE configuration example, note that the BRIDGE and the computer still have Internet
access:
Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port.
Temporarily remove any other components that are wired to your network.
Connect an Ethernet cable from the computer directly to the back of the BRIDGE, and then connect another Ethernet
cable from that Sonos product directly to one of the LAN ports on your router.
When you make a change to your network configuration, you may need to power cycle the Sonos product by
unplugging the power cord, and then plugging it back in.
3. Check the wiring
Check the indicator lights on both the router and the Sonos product. The link/status lights should be lit solid, and the activity
lights on the router should be blinking.
If the link lights are not lit, try connecting to a different port on your router.
If the link lights still do not light, try connecting a different Ethernet cable.
Sonos player is not operating properly
If the status indicator is not lit and no sound is produced when the unit is plugged in, check to ensure the power cord
is properly seated.
If the status indicator is solid white, make sure the volume is set to a suitable level; make sure MUTE is not on; if
CONNECT:AMP™, make sure external speakers are connected securely.
9


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Others manual(s) of Sonos Bridge

Sonos Bridge Quick start guide - English - 15 pages

Sonos Bridge User Manual - German - 11 pages

Sonos Bridge Quick start guide - German - 15 pages

Sonos Bridge User Manual - Dutch - 126 pages

Sonos Bridge Installation Guide - Dutch - 22 pages

Sonos Bridge User Manual - Dutch - 10 pages

Sonos Bridge Quick start guide - Dutch, French, Italian, Swedish, Spanish - 15 pages


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