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Further troubleshooting tips
HOMELINK COMPATIBLE!
If your vehicle is equipped with a Homelink system (version 7), you can reach our drive/radio receiver at 868.6 MHz.
With holder Homelink systems, you must use a different frequency (40.685 or 434.42 MHz). For more details, visit www.eurohomelink.
com or contact your local stockist.
IMPORTANT!
Many problems can be solved by a control reset (deletion of force values) and subsequent reprogramming of the operator!
Should you be unable to nd and eliminate the fault with the help of this table, then take the following steps:
Perform a control reset (delete force setting) on the control.
Disconnect any accessories that may have been connected (e.g. light barrier).
Set all DIP switches to default settings.
If settings have been changed using the TorMinal, carry out a control unit reset using the TorMinal.
Check all connections at the direct plug-type adapters and the terminal bar, and retighten them, if necessary.
To eliminate drive faults, follow the instructions in the table below If you are encountering any difculties, contact your stockist or visit the
http://www.sommer.eu for support.
Fault Possible cause Remedial action
Lamp ashes Drive is not programmed, no force
values saved.
Teaching the drive. See chapter “Commissioning – teaching
the drive”.
Drive mechanism inoperative, lamp not lit No mains power Connect mains supply plug.
No control unit installed Install control unit.
Fuse in garage circuit has blown Replace the fuse. Use a different appliance, e.g. electric drill,
to check the supply.
Lamp is not lit when door closes
and opens
Bulb defective
Replace bulb. See chapter “Maintenance and care – changing bulbs”.
Drive does not function Control unit installed incorrectly Slot control unit correctly into socket unit.
Light barrier interrupted Eliminate interruption.
Safety switch unit (8.2 kOhm) defective
or DIP switch 2 ON
Replace safety switch unit; set DIP switch 2 to OFF.
Fraba system activated but light
barrier or safety switch unit (8.2 kOhm)
connected
Deactivate Fraba system, DIP switch 2 OFF.
Drive does not function when operated
using hand-held transmitter
Battery in hand-held transmitter is at Change battery.
Hand-held transmitter has not been
taught in to radio receiver.
Programming of hand-held transmitter.
Wrong radio frequency Check frequency (868/434 MHz without external aerial).
Command is permanently present as
push-button is jammed.
Release push-button or replace hand-held transmitter.
Drive does not function when operated
using push-button
Push-button not connected or defective Connect push-button or replace.
Door stops when closing, moves approx.
10 cm in reverse direction then stops
Obstacle has tripped automatic force
switch-off
Remove obstacle; open door completely.
Incorrect force values “taught” or force
tolerance is too low
Delete force values and repeat teach-in procedure.
Switch-trigger set incorrectly Reset switch-trigger; see chapter “Commissioning – setting door
OPEN + CLOSED end positions”.
Door defective or door settings incorrect
(e.g. spring shaft)
Have door adjusted correctly or repaired by a person qualied
to do so.
Door stops when opening, moves
approx. 10 cm in reverse direction
then stops
Obstacle has tripped automatic force
switch-off
Remove obstacle. Use push-button to close the door completely.
Incorrect force values “taught” or force
tolerance is too low
Delete force values and repeat teach-in procedure.
Switch-trigger set incorrectly Reset switch-trigger; see chapter “Commissioning – setting door
OPEN + CLOSED end positions”.
Troubleshooting
25


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