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S10931-00001_Rev-D_EN
16. Troubleshooting
WARNING
Danger of crushing and shearing!
If the door moves and there are persons
or animals in the movement area,
crushing and shearing injuries may be
caused by the mechanism and safety
edges of the door.
Only use the operator when you have
a direct view of the door.
All danger zones must be visible during
the entire door operation.
Always keep the moving door in sight.
Keep persons and animals clear of
the range of movement of the door.
Never put your hand near the door
when it is moving or near moving parts.
In particular, do not reach into the
moving push arm.
Do not reach into the ceiling suspension
unit when the motor carriage is running
along the track.
Do not drive through the door until it
has opened completely.
Never stand under the opened door.
WARNING
Danger due to optical radiation!
Looking into an LED at short range for
an extended period may cause optical
glare. This may temporarily reduce
vision. This may cause serious or fatal
accidents.
Never look directly into an LED.
WARNING
Danger due to hot surfaces!
After frequent operation, parts of the
motor carriage or the control unit may
become hot. If the cover is removed and
hot parts are touched, they may cause
burns.
Allow the operator to cool down before
removing the cover.
NOTE
If the door is not in view and the radio
remote control is actuated, objects in the
movement area of the door may be jammed
and damaged.
Objects must not be in the range of
movement of the door.
INFORMATION
The control unit detects a short-circuit
between chain and track and then switches
the operator off. If the short circuit is no
longer present, the operator runs normally
again.
16.2 Troubleshooting
The following guide to troubleshooting lists potential
problems and their causes and information on correcting
them. In some cases, other chapters and sections with
a more detailed description are referenced. You will be
prompted to call a qualified specialist if this is required.
Work on the electrical system and live parts must be
performed by a trained electrician.
1. Pull the power plug out of the power outlet.
If an accumulator has been installed, remove
the ceiling control unit cover and disconnect the
accumulator from the control unit, see Chapter
"7.3 Light and control unit cover of the wall
control unit" and chapter "11.12 Installing and
removing the accumulator."
Then check that the power is disconnected.
2. After working on the operator, if applicable replace
the accumulator in reverse order.
3. Connect the operator to the mains voltage.
Check that the power supply is connected.
The operator is supplied with mains voltage.
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