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S10931-00001_Rev-D_EN
16. Troubleshooting
16.3 Time sequences of operator lighting in normal mode and in case of faults
The flash sequences show information on malfunctions for technicians, end customers and telephone support.
In normal mode
Flash sequences Possible cause Corrective action
Operatorlightingashesaswarninglight
Programming mode activated
Pre-warning time activated
Reversing movement, soft reversing
and stopped after a soft and
reversing movement
Function for HFL activated
none, for information
In the event of faults
Flash sequences Possible cause Corrective action
Requirement
Operator expects a command
Waiting for a conformation during the
position programming movement of
door CLOSE end position
Conrmationofpositionprogramming
movement
Alarm
A process has triggered a fault
Photocell/ safety device not OK
before movement
Check photocell and realign if
necessary
If necessary, have components
replacedbyaqualiedspecialist
Interruption of a safety device during
the movement
Remove obstacle
Dead man movement, safety device
not OK
Haveitcheckedbyaqualied
specialist
Motor return from outside
(e.g. due to attempted break-in)
For information
Service
A process has triggered a fault
Service (service days, service
cycles have been reached)
Have the service performed by
aqualiedspecialist
It may be that after 180 days, the
basic force curve data for the door
operation vary from the actual data
Check weight-balancing and door
mechanism
If necessary, carry out force reset,
see Chapter "10.13 Performing a
reset," section "Deleting the force
values"
Motor temperature is too high
(overheating)
Allow motor to cool
Programmingofdifcultpositions
in case of reversing with no visible
cause. The complete distance is
traversed from end position to end
position (dead man by radio, under
direct view only).
For information
Fault
Operator or parts of the operator faulty
Self-test of electronics
Blockage detection (gear breakage,
Hall sensor fault)
Have it checked and, if necessary,
componentsreplacedbyaqualied
specialist
Limit switch does not operate (e.g.
wire break, limit switch fault)
Have cable connections checked
byaqualiedspecialistand,if
necessary, have components
replaced
Counting pulses sent in the wrong
direction (motor cable was incorrectly
connected)
Check wiring, correct if necessary
Run time exceeded Travel path too long, travel path is
restricted to max. 7,500 mm
Error during plausibility test of Memo Have it checked and, if necessary,
componentsreplacedbyaqualied
specialist
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