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Problem Possible Causes What to do
Machine is making
pulsing/pumping
sound while
extracting coffee
or steaming milk
The machine is car-
rying out the normal
operation of the 15
bar pump
No action required as this is the normal
operation of the machine.
Coffee runs out
around the edge
of the portafilter
Portafilter is not
inserted in the group
head properly
There are coffee
grounds around the
filter rim
Too much coffee
grounds in the filter
Coffee grounds
have been tamped
too firmly
Incorrect filter for
amount of coffee
grounds used
Insert the portafilter to align into "LOCK"
position in group head. Refer to “Inserting
the Portafilter” (page 76).
Clean any excess ground coffee from the
rim of the portafilter to ensure a proper fit
into the group head.
Take care of the correct amount of coffee
grounds (page 82).
Refer to “Filling and Tamping Coffee
Grounds into the Filter Basket” (page 74).
Ensure you use the small filter for 1 cup
and the larger filter for 2 cups of coffee.
Coffee extracts
as drops from the
portafilter
The water tank is
empty or low
Coffee grind is too fine
To much coffee
in filter basket
Machine is blocked by
mineral deposits
Refer to “Filling the Water Tank” (page 73).
Ensure you use a suitable espresso grind.
Ensure the correct amount of coffee
(page 82).
Decalcifying the machine, refer to
“Descaling your Machine” (page 92).
Machine is making
a loud and con-
tinuous pumping
noise
Water tank is empty
Water tank is not
securely in place
Refer to “Filling the Water Tank” (page 73).
Refer to “Filling the Water Tank” (page 73).
94


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  • While making coffee, the machine (pump) stopped. It sounded like decompression, pffff......
    After a few hours, the pump still did not start up after starting the machine. What can be wrong? Submitted on 26-8-2022 at 11:12

    Reply Report abuse


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