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PROBLEM CAUSE/RESULT ACTION
Carafe leakage water
or water leaks out from
lid of carafe
The metal parts in the
tank have rust
Water leaks out of
outer side of lter
The coffee maker
cannot work anymore
Water leaks from the
bottom of coffee maker
Acid (vinegar) taste
exists in Espresso
coffee
The steam cannot
froth.
The carafe is not located properly
The descaler is not recommended
type. It may corrode the metal parts
in the tank
There is some coffee powder on
lter edge
The power outlet is not plugged well
There is much water in the drip tray
No clean correctly after cleaning
mineral deposits
The container is too big or the shape
is not t
The container is too big or the shape
is not t
You have used skimmed milk
The coffee powder is stored in a
hot, wet place for a long time. And it
turns bad
The coffee maker is malfunction
The level of water in the tank
exceeds the scale of MAX
Let centre line of carafe align with
leakage opening of brew basket well
Use the descaler which
recommended by manufacturer
Get rid of them
Only after the steam ready indicator
(green indicator) is illuminated, the
steam can be used to froth
Please clean the drip tray
Clean coffee maker per the content
in “before the rst use” for several
times
Only after the steam ready indicator
(green indicator) is illuminated, the
steam can be used to froth
Use high and narrow cup
Use whole milk or half-skimmed milk
Use the fresh coffee powder and it
should be stored in a cool, dry place
Please contact with the authorized
service facility for repairing
The water level in the tank should be
within the scale of MIN and MAX
TROULBE SHOOTING
If you could not resolve the problem, contact our customer care
11


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