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snom 821 User Manual Configuring the Function Keys
Example 2, Monitoring calls on-screen
When you are monitoring another extension or phone line, you may want to see more information on the
display, for example the number of an incoming call to that extension or line. In our example, key P3
will be programmed to show ongoing activity on monitored extensions or lines on the display.
1. On the phone's web interface, click on "Function Keys" in the menu on the left.
2. Under "Context" of P3, select Active or one of the configured identities from the drop-down list.
3. Under "Type" of P3, select "Key Event" from the drop-down list.
4. Under "Number" of P3, select "Monitor Calls" from the drop-down list.
5. Click on "Apply" and "Save".
Press key P3 on the phone to show any ongoing activity on monitored extensions or lines on the
display. For example: "156 > 157" indicates that extension 156 is calling extension 157; "156 x 157"
indicates that 156 is connected to 157 and that 156 is the caller, 157 the callee.
Note: Alternatively, if the virtual keys are on-screen because of activity on one of the
monitored extensions etc., pressing
3
DEF
on the alphanumeric keypad will also open
the call monitoring screen.
Monitored extension ringing Monitored extension busy Simultaneous calls
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