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CRB-631 - Troubleshooting
38
Problem Cause Solution
The inserted CD
cannot be played.
The CD was inserted with
the printed side facing
downwards.
Flip the CD over and try again.
The CD has too many
scratches.
Create another CD from the
original or have the CD repaired.
The CD is dirty. Clean the CD (without cleaning
agents, just a lint-free cloth).
The device temperature is
too high.
Lower the volume of the device.
The CD contains incorrect
or faulty data.
The CD cannot be used with this
device. Burn your audio data onto
a separate data carrier and try
again.
Poor radio reception. Reception conditions are
poor.
Change your location to achieve
better reception.
The radio reception
is choppy or
frequently
interrupted.
The AF function is
activated.
Deactivate the AF function.
The radio only
receives a few
stations
The REG function is
activated.
Deactivate the REG function.
The music is only
played back by one
speaker group.
The BALANCE and/or
FADER settings are faulty.
Check the BALANCE or FADER
settings.
NO FILE The CD does not meet the
CompactDisc standard or
does not contain any MP3 /
WMA files.
Create a CD that meets the
CompactDisc standard.
Not all MP3/WMA
tracks are played
back.
Wrong coding of the files
that are not being played
back.
Recode the files.
Too many files are stored
on the CD.
A maximum of 1,000 tracks can be
handled per CD. Create a CD with
fewer than 1,000 tracks.
Note:
If you do not have sufficient knowledge to install the radio yourself, consult an
expert. Please note that any resulting costs will not be borne by JNC.
38


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