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Troubleshooting - CRB-631
37
En
g
lish
15 Troubleshooting
If a fault occurs, please first consult these instructions before you send the device in for
repair. If you are unable to solve a problem despite these instructions, please contact
our hotline. Do not try repairing the device yourself under any circumstances. This
would mean that the warranty would be void.
Problem Cause Solution
The frame cannot be
slid off the device
towards the rear.
The securing screws have
not been removed.
Remove the securing screws and
try again.
The release key was not
inserted correctly.
Reinsert the key. Make sure that
the protrusion on the release key
points away from the device during
insertion.
The device does not
play back any music.
The connection cables
have not been attached
correctly.
Check that all cables have been
attached correctly.
The "MUTE" or "Pause"
button has been pressed.
Press the "MUTE" (14) or "Pause"
(6) button again.
The device cannot be
turned on.
The operating panel is not
inserted correctly.
Reinsert the operating panel.
The ignition is turned off. Turn on the ignition.
The connection cables
have not been attached
correctly.
Check that all cables have been
attached correctly.
The fuse is blown. Replace the fuse.
The device does not
store the preset
stations.
The radio has not been
connected correctly.
Check that all cables have been
attached correctly.
The device temperature is
too high.
Lower the volume of the device.
Contacts A4 and A7 have
not been connected
properly or the vehicle
manufacturer has reversed
these.
Check the pin assignment.
Reverse the connections of the
cables on pins A4 and A7.
The CD is not drawn
in completely.
The two securing screws
have not been removed or
only partially.
Remove the securing screws and
try again.
37


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