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Frequently asked questions
Important information, troubleshooting, and FAQ
www.sigmasport.com ROX 10.0
ROX 10.0
How long will the battery in the transmitter last?
In general, all three transmitters are designed so that the battery lasts at least a
year (based on one hour of usage each day). The heart rate transmitter’s battery
lasts for three years.
Is the ANT+ transmission system compatible with other transmission
systems (e.g. Bluetooth, STS, DTS etc.)?
No, the various transmission systems are not intercompatible.
Why has the altitude changed even though I have not moved?
The ROX 10.0 GPS’s altitude measurement is based on a barometric altitude
measurement. As the barometric air pressure constantly changes, the current
altitude can change even though you are not moving.
Why do I always have to calibrate the current altitude?
As we use the barometric air pressure to determine the current altitude,
the constant changes to the current air pressure lead to changes to the
current altitude. To offset these and achieve an accuracy of one meter in the
current altitude information, a reference altitude should be specified for the
ROX 10.0 GPS before each trip. Entering this reference altitude is known as
calibration.
Data transfer between the ROX 10.0 GPS and the Data Center software
does not work or is faulty or slow:
Please ensure that the ROX 10.0 GPS is installed in the device manager
as a COM port.
Avoid connecting the device via a USB hub.
Preferably use USB 1.1 or 2.0 connections.
If you still have data transfer problems, please contact our service team.
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