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Frequently asked questions
Important information, troubleshooting, and FAQ
www.sigmasport.com ROX 10.0
ROX 10.0
Display weak/slow
Is the temperature too high (> 60°C) or too low (< 0°C)?
Incorrect speed displayed
Have two magnets been attached?
Is the magnet correctly positioned (parallel and centrally to the ANT+ speed
transmitter)?
Is the wheel size correctly set?
11.3 Frequently asked questions
Can I change the batteries myself?
The ROX 10.0 GPS uses an integrated lithium ion rechargeable battery that you
cannot change yourself.
Lithium-ion batteries are known for losing some of their capacity over time and/
or after a high number of charge cycles. Despite this, even after several years
and many charge cycles, their capacity remains at approximately 75%.
If your battery is faulty, please contact the SIGMA SPORT service team who can
replace it for you.
If you store the ROX 10.0 GPS for a long time (more than three months) without
use, ensure that you do so at a temperature of between 0 and 20°C and a low
humidity level. The pre-storage charge status should be approximately 60%.
The battery will not fully charge
Please disconnect the micro USB cable from the ROX 10.0 GPS and reconnect it
after 20 seconds.
Can I charge the ROX 10.0 GPS while cycling?
Yes, the ROX 10.0 GPS can also be charged while cycling by using an external
power source (e.g. SIGMA IION or SIGMA IICON rechargeable battery). This vastly
extends its operating time. Please note, however, that the protective cover is
open when charging the device so the ROX 10.0 GPS is no longer watertight!
A crossed-out battery icon has appeared on the display. What should I do?
The ROX 10.0 GPS is too warm. Never charge the ROX 10.0 GPS if the crossed-
out battery icon is shown on the display. Let the device cool down first!
Only charge the battery at an ambient temperature of 0 to 40°C.
Can another person with a different bike computer/heart rate monitor cause
interference?
The ANT+ sensor unit works on a high digital frequency and is therefore
extremely resistant to electromagnetic interferences. The pairing process
assigns the sensors to specific bikes. All other ANT+ sensors that are not paired
are ignored in training mode. This almost entirely prevents any interference
between two different devices.
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