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OpenStage 30 T
HiPath 3000, OpenScape Business
User Guide
A31003-S2000-U143-8-7619
Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001 standards and are certified by an external certification
company.
Copyright © Unify GmbH & Co. KG 07/2014
Hofmannstr. 51, 81379 Munich/Germany
All rights reserved.
Reference No.: A31003-S2000-U143-8-7619
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed in
the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG.
All other company, brand, product and service names are trademarks or registered trademarks
of their respective holders.
unify.com
Important information 3
Important information
Trademarks
For safety reasons, the telephone should only be supplied with power:
using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK)
Never open the telephone or a key module. Should you encounter any problems,
contact the responsible administrator.
Use only original accessories! The use of other accessories may be hazardous and
will render the warranty, extended manufacturer's liability and the CE marking inva-
lid.
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the mu-
nicipal waste stream via designated collection facilities appointed by the government
or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent po-
tential damage to the environment and human health. It is a prerequisite for reuse
and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact
your city office, waste disposal service, the shop where you purchased the product
or your sales representative.
The statements quoted above are only fully valid for equipment which is installed
and sold in the countries of the European Union and is covered by the European Di-
rective 2002/96/EC. Countries outside the European Union may impose other regu-
lations regarding the disposal of electrical and electronic equipment.
7
7
7
4 Trademarks
Location of the telephone
The telephone should be operated in a controlled environment with an ambient temperature bet-
ween 5°C and 40°C.
To ensure good speakerphone quality, the area in front of the microphone (front right) should be
kept clear. The optimum speakerphone distance is 50 cm.
Do not install the telephone in a room where large quantities of dust accumulate; this can con-
siderably reduce the service life of the telephone.
Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to
damage the electronic components and the plastic casing.
Do not operate the telephone in damp environments, such as bathrooms.
Product support on the internet
Information and support for our products can be found on the Internet at:
http://www.unify.com
.
Technical notes, current information about firmware updates, frequently asked questions and lots
more can be found on the Internet at:
http://wiki.unify.com/
.
Contents 5
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product support on the internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . 11
The user interface of your OpenStage 30 T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 19
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Open listening in a room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
End call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6 Contents
Reject calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 28
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Storing a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Answering calls from the entrance telephone
and opening the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 49
Send trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Programming the function keys . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Contents 7
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Deleting function key programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 57
Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Silent Monitoring/Secret busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Trace call: identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Changing a number (after exchanging/moving/relocating a phone) . . . . . . . . . . . . . . . . . . . . . . 68
Resetting services and functions
(system-wide cancellation for a telephone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using system functions from outside
DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . 71
Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Making calls in the team/executive/secretary configuration. . . 74
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . 76
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
8 Contents
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Adjust ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Differing display view in a HiPath 4000 environment. . . . . . . . 88
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
General information 9
General information
About this manual
This document contains general descriptions of the technical options, which may not always be
available in individual cases. The respective features must therefore be individually defined in the
terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following
reasons:
The function is not configured for you or your telephone. Please contact your system support
representative.
Your communications platform does not feature this function. Please contact your sales partner
for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions.
It contains important information on the safe and proper operation of your OpenStage phone.
These instructions should be strictly complied with to avoid operating errors and ensure optimum
use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or program-
ming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing clear step-by-step in-
structions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains
quick and reliable explanations of frequently used functions.
Service
If you experience problems or defects with the phone, please dial the service number for your
country.
For your own protection, please read the section dealing with safety in detail. Follow the safe-
ty instructions carefully in order to avoid endangering yourself or other persons and to pre-
vent damage to the unit.
The service department can only help you if you experience problems or defects with the
phone.
Should you have any questions regarding operation, your specialist retailer or network ad-
ministrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
10 General information
Intended use
The OpenStage phone was developed as a device for speech transmission and should be placed
on the desk or mounted on the wall. Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be
found on the nameplate on the underside of the base unit. Specific details concerning your com
-
munications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or
problems with the product.
Speakerphone quality and display legibility
To ensure good speakerphone quality, the area in front of the microphone (front right) should be
kept clear. The optimum speakerphone distance is 50 cm.
Proceed as follows to optimize display legibility:
Turn the phone to tilt the display to ensure you have a frontal view of the display while elim-
inating light reflexes.
Adjust the contrast as required
Page 85.
Single-line telephone/multi-line telephone
Your OpenStage 30 T is a "multi-line telephone". This means that your service personnel can con-
figure multiple lines on your phone, which is not the case with single-line phones. Each line is as-
signed an individual phone number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones Page 75.
When using a multi-line phone to make and receive calls, certain particulars must be taken into
account
Page 75 ff.
The executive-secretary configuration is a special case. This is a multi-line telephone with special
features (e.g.,
"Ring Transfer" and "Accept call"), configured especially for executive/secretary
use
Page 74 ff.
Team functions
To increase the efficiency of telephony, your service personnel can configure various Team func-
tions such as pickup groups, hunt groups, and call distribution groups.
Getting to know your OpenStage phone 11
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on
your OpenStage phone.
The user interface of your OpenStage 30 T
1 You can make and receive calls as normal using the handset.
2 The display permits intuitive operation of the phone Page 15.
3
Audio keys are also available, allowing you to optimally configure the audio features on your
telephone
Page 13.
4 Use this function key to open the service menu or mailbox Page 13.
5
These keys are used for frequently used functions such as disconnecting, redialing and for-
warding Page 13.
6 The headset key is used e.g. to answer calls. The microphone key is used as Mute.
7 The keypad is provided for input of phone numbers/codes.
8 You operate the telephone with the navigation keys Page 13.
9
You can customize your telephone by assigning phone numbers and functions to the function
keys
Page 52.
1
2
7
3
4
8
5
6
9
12 Getting to know your OpenStage phone
Properties of your OpenStage 30 T
OpenStage Key Module 15
The OpenStage Key Module 15 is a key module attached to the side of the phone that provides
an additional 18
illuminated, programmable sensor keys.
Like keys on the phone, these keys can be programmed and used according to your needs
Page 14.
You can only attach one OpenStage Key Module 15 to your OpenStage 30 T.
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function
;
Wall mounting
;
Getting to know your OpenStage phone 13
Keys
Function keys
Audio keys
Navigation keys
These are used to manage most of your phone’s functions and display.
Key Function when key is pressed
s
End call (disconnect) Page 21.
,
Redial Page 23
r
Button for fixed call forwarding (with red LED key) Page 26.
O
Open mailbox (with red LED key) Page 16.
N
Open Program/Service menu (with red LED key) Page 17.
Key Function when key is pressed
o
Making calls using the headset Page 19
p
Activate/deactivate microphone (also for speakerphone mode) Page 21.
-
Set volume lower and contrast brighter Page 85.
n
Turn loudspeaker on/off (with red LED key) Page 21.
+
Set volume louder and contrast darker Page 85.
Key Function when key is pressed
<
Open the idle menu Page 15 or browse back in the
menu.
=
Perform action.
:
Open the idle menu Page 15 or browse forward in the
menu.
14 Getting to know your OpenStage phone
Programmable function keys
Your OpenStage 30 T has eight illuminated keys to which you can assign functions or numbers.
Depending on how they are programmed, you can use the keys as:
Function key Page 52
Repdial/Direct station selection key
Page 56
Each key can be programmed with one function.
Press the key briefly to activate the programmed function or dial the stored number.
Your OpenStage is delivered with label strips. Write functions or names in the white fields on the
label strips.
The status of a function is shown by the LED on the corresponding function key.
Meaning of LED displays on function keys and DSS keys
Increase the number of programmable function keys by connecting a key module
Page 12.
The configuration of direct station selection keys must be activated by your service person-
nel.
Direct station selection keys can be assigned an internal number from the HiPath 4000 net-
work.
LED Meaning of function key Meaning of DSS key
S
Off The function is deactivated. The line is free.
T
Flashing
1
1 In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval repre-
sents different statuses, which are described in detail in the corresponding sections of the manual.
Indicates the function status. The line is busy.
R
On The function is activated. There is a call on the line.
The programmable keys on multi-line phones function as trunk keys Page 75.
Peter Fox
Destinations?
Getting to know your OpenStage phone 15
Keypad
In cases where text input is possible, you can use the keypad to input text, punctuation and special
characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the
numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated
with the phone number’s digits as indicated on the telephone spell a name, e.g.
0700 - PATTERN
= 0700 - 7288376).
Display
Your OpenStage 30 T comes with a black-and-white LCD display. Adjust the contrast to suit your
needs
Page 85.
Idle mode
If there are no calls are being made or settings are not being adjusted, your phone is in idle mode.
Example:
Idle menu
Press the : navigation key in the idle mode Page 13, the idle menu then appears. You can
call up various functions here. Entries may vary. The idle menu includes selected functions from
the Program/Service menu
Page 17.
The idle menu may contain the following entries:
Caller list
Forwarding on
Lock phone
DND on
1
Advisory msg. on
Ringer cutoff on
Send message
View sent message
2
View callbacks
3
•Directory
HF answerback on
Suppress call ID
Waiting tone off
DISA intern
To enter a digit in an alphanumerical input field, hold down the relevant key.
1. Must be activated by service personnel.
2. Only appears when there are messages that the recipient has not yet viewed
3. Only appears if callback requests are saved
220870 f
Time
Date
Open the idle menu
Own phone number
10:29 SU . . :
05 08.07
16 Getting to know your OpenStage phone
Mailbox
Depending on the type and configuration of your communications platform (contact the relevant
service personnel), messages from services, such
as HiPath Xpressions are displayed in this ap-
plication in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode ( Page 15) the following signals alert you to the presence of new messages:
O key LED lights up
Displays "Messages received".
Press the mailbox key O.
Example:
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key
will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x> new
messages").
To play back your voicemail, follow the instructions on the display.
For a description of how to edit the entries Page 65.
Message sent? f
Msg. from: Coco, Chanel
Display message
Caller ID
Function menu
Getting to know your OpenStage phone 17
Call log
If you are unable to accept an external or internal call, the call attempt is stored in the caller list.
Answered calls can also be saved (contact your service personnel).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp.
The most recent entry not yet answered in the list is displayed first. Multiple calls from the same
caller do not automatically generate new entries in the caller list. Instead, only the most recent time
stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Page 15 in the idle menu Page 35.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
Program/Service menu
Use the N menu key to reach the Program/Service menu for your communication system.
The menu key LED remains red as long as you are in this menu.
Example:
The menu structure comprises several levels. The first line in this structure shows the menu cur-
rently selected while the second line shows an option from this menu.
Callers with suppressed numbers cannot be saved in the call log.
For a description of how to edit the call logs Page 35.
Busy 21.02. 16:25 f
10168 PETER
Date
Telephone status during a call attempt
Time
Caller ID
Function menu
18 Basic functions
Basic functions
Answering a call
Special default ring signaling is set for your telephone:
When you receive an internal call, your telephone rings once every four sec-
onds (single-tone sequence).
When you receive an external call, your telephone rings twice in rapid succes-
sion every four seconds (dual-tone sequence).
When you receive a call from the entrance telephone, your telephone rings
three times in rapid succession every four seconds (triple-tone sequence).
If a call is waiting, you hear a short tone (beep) every six seconds.
The number or the name of the caller appears on the display.
Answering a call via the handset
The phone rings. The caller is displayed.
^ Lift the handset.
if nec. + or - Set the call volume.
Please read the introductory chapter "Getting to know your OpenStage
phone"
Page 11 carefully before performing any of the steps described
here on your phone.
Your service personnel can adjust the ring cadence for external and inter-
nal calls for you. In other words, different ring cadences can be set for dif-
ferent internal callers.
Basic functions 19
Answering a call via the loudspeaker
(speakerphone mode)
Suggestions for using speakerphone mode:
Tell the other party that you are using speakerphone mode.
The speakerphone works bests at a low receiving volume.
The ideal distance between the user and the telephone set in speakerphone
mode is about 50 cm (approx. 20 inches).
The phone rings. The caller appears on the screen.
n Press the key shown. The LED lights up.
if nec. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set.
Ending a call
n Press the key shown. The LED goes out.
Accepting a call via the headset
Prerequisite: A headset is connected.
The phone rings. The o key flashes.
o Press the key shown.
if nec. + or - Set the call volume.
The headset port on the phone is preset for a corded device and is auto-
matically switched when you use a cordless headset. You must however
use the "call answer" function of the headset at least once so that the tele
-
phone can make the corresponding setting.
20 Basic functions
Switching to speakerphone mode
People present in the room can participate in your call.
Prerequisite: You are conducting a call via the handset.
n \ Hold down the key and replace the handset. Then release the key and proceed
with your call.
if nec. + or - Set the call volume.
U.S. mode
If your communication system is set to US mode (contact your service person-
nel), you do not have to hold down the speaker key when replacing the handset
when switching to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec. + or - Set the call volume.
Switching to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key shown goes out.
Basic functions 21
Open listening in a room during a call
People present in the room can silently monitor your call. Let the other party
know that you have turned on the speaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Turning the microphone on and off
To prevent the other party from listening in while you consult with someone in
your office, you can temporarily switch off the handset microphone or the hands
-
free microphone.
Prerequisite: You are conducting a call.
Deactivating the microphone
p Press the key shown.
Activating the microphone
p Press the lit key.
Ending a call
s Press the key shown.
or
n Press the lit key.
or
\ Replace the handset.
22 Basic functions
Making calls
Off-hook dialing
^ Lift the handset.
j internal: Enter the station number.
External calls: Enter the external code and the station number.
The connection is established as soon as your input is complete.
On-hook dialing
j internal: Enter the station number.
External calls: Enter the external code and the station number.
The party you are calling answers via loudspeaker.
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.
Your system may also be programmed so that you have to press the "in-
ternal" key before you dial an internal number.
To call an external party, you have to enter an external code before dialing
the party’s telephone number (Prime Line is not active; contact your ser
-
vice personnel).
Basic functions 23
Dialing with the headset connected
Prerequisite: The headset is connected.
j internal: Enter the station number.
External calls: Enter the external code and the station number.
o The headset key lights up.
The connection is established as soon as your input is complete.
Dialing with DDS keys
Prerequisite: You have saved a number on a DDS key Page 56.
S Press the key with a saved number.
If the number is saved on the second layer, press the shift key first.
^ Lift the handset.
or
n Press the key shown.
Redialing a number
The last ten external telephone numbers dialed are stored automatically.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
, Press the "Redial" key to dial the last number dialed.
Press the key twice to dial the next to the last number dialed.
Press the key three times to dial the third-to-the-last number dialed.
or
Keep confirming until the phone number you want appears.
Select and confirm the option shown.
End call
n Press the lit key.
or
\ Replace the handset.
You can press the DDS key during a call and automatically initiate a call-
back Page 25.
If this feature is configured (contact your service personnel), account
codes entered are also saved
Page 58.
Next?
Call?
24 Basic functions
Reject calls
You can reject calls which you do not wish to take. The call is then signaled at
another definable telephone (contact your service personnel).
s Press the "Disconnect" key.
If a call cannot be rejected, your telephone will continue to ring. The message
"Currently not possible" is displayed (e.g.
in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you consult with someone in
your office, you can temporarily switch off the handset microphone or the hands
-
free microphone. You can also switch on the handsfree microphone to answer
an announcement via the telephone speaker (speaker call,
Page 40).
Prerequisite: A connection is set up, the microphone is activated.
p Press the "microphone" key. The microphone is deactivated.
or
p Press the illuminated "microphone" key. The microphone is activated.
Basic functions 25
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party is placed
on hold.
Confirm.
j Call the second party.
Return to the first party:
Confirm
or
select and confirm the option shown.
Switching to the held party (alternating)
Select and confirm the option shown.
Combine the calling parties into a three-party conference
Select and confirm the option shown.
Allowing call partners to continue a conference after you exit
Select and confirm the option shown.
Transferring a call
If the person you are speaking to wants to talk to another colleague of yours, you
can transfer the call that colleague.
Confirm.
j Enter the number of the party to which you want to transfer the call.
[ Announce the call, if necessary.
\ Replace the handset.
or
Select and confirm the option shown
1
.
Consultation?
Return to held call?
Quit and return?
Toggle/Connect?
Conference?
Leave conference?
For more information on conferences, see Page 47.
Consultation?
Transfer?
1. ”Differing display view in a HiPath 4000 environment” Seite 88
26 Basic functions
Call forwarding
Using variable call forwarding
You can immediately forward internal or external calls to different internal or ex-
ternal telephones (destinations). (External destinations require special configu-
ration in the system.)
r Press the forwarding key.
or
: Open the idle menu Page 15.
Select and confirm the option shown.
Confirm
or
select and confirm the option shown
or
select and confirm the option shown.
j Enter the destination number.
Confirm.
Deactivating call forwarding
Select and confirm the option shown.
When call forwarding is active, a special dial tone sounds when you lift the
handset.
If DID DTMF is active (contact your service personnel), you can also for-
ward calls to this destination. Destinations: Fax = 870, DID = 871, Fax-DID
= 872.
If you are a call forwarding destination, your display will show the number
or the name of the originator on the upper line and that of the caller on the
lower line.
Forwarding on?
1=all calls?
2=external calls only?
3=internal calls only?
Save?
Forwarding off
Basic functions 27
Using call forwarding no reply (CFNR)
Calls that are not answered after three rings (=default, can be adjusted by ser-
vice personnel) or that are received while another call is ongoing can be auto-
matically forwarded to a specified telephone.
N Press the key shown.
Select and confirm the option shown.
j Enter the destination number.
Enter the internal station number for internal destinations
Enter the external code and the external station number for external destina-
tions
Confirm.
Deactivating call forwarding no reply
N Press the key shown.
Select and confirm the option shown.
Confirm.
or
Select and confirm to deactivate but not delete the forwarding destination.
*495=CFNR on?
Save?
#495=CFNR off?
Delete?
Exit
If CFNR is activated, when you hang up, "CFNR to:" appears briefly on the
display: ...“
.
28 Basic functions
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN)
(not for U.S.)
If this function has been configured (contact your service personnel), you can
forward calls to your assigned multiple subscriber number (MSN) (DID number)
directly within the carrier network.
For example, you can forward your phone line to your home phone after busi-
ness hours.
N Press the key shown.
Select and confirm the option shown.
Select and confirm the required type of call forwarding
or
select and confirm the option shown.
or
select and confirm the option shown.
j Enter your DID number.
j Enter the destination number (without the external code).
Confirm.
Deactivating call forwarding
Select and confirm the option shown.
Confirm the displayed call forwarding type.
j Enter your DID number.
Trunk FWD on?
1=immediate?
2=on no answer?
3=on busy?
Save?
Trunk FWD off?
Basic functions 29
Using callback
You can request a callback if the internal station called is busy or if nobody an-
swers. This also applies for external calls via ISDN exchanges. This feature
saves you from having to make repeated attempts to reach the user.
You receive a callback
When the other party is no longer busy,
When the user who did not answer has conducted another call.
Storing a callback
Prerequisite: You have reached a busy line or no one answers.
Confirm.
Accepting a callback
Prerequisite: A callback was saved. Your telephone rings. "Callback: ..." ap-
pears on the display.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
or
Select and confirm the option shown.
You hear a ring tone.
When configured (contact your service personnel), all callback requests
are automatically deleted over night.
Callback?
Answer?
30 Basic functions
Viewing and deleting a stored callback
: Open the idle menu Page 15.
Select and confirm the option shown
1
.
Select and confirm to display additional entries.
Deleting a displayed entry
Confirm.
Ending retrieval
Select and confirm the option shown.
or
N Press the key shown. The LED goes out.
or
n Press the key shown. The LED goes out.
View callbacks?
1. ”Differing display view in a HiPath 4000 environment” Seite 88
Next callback?
Delete?
Exit?
Enhanced phone functions 31
Enhanced phone functions
Answering calls
Accepting a specific call for your colleague
You hear another telephone ring.
N Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown
1
.
if nec.
Select and confirm until the name/number of the required subscriber is dis-
played.
Confirm.
or
j If you know the number of the telephone that is ringing, enter it directly.
Using the speakerphone
A colleague addresses you directly over the speaker with a speaker call. You
hear a tone before the announcement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speakerphone mode.
^ Lift the handset and answer the call.
or
Press the "OK" key to confirm your selection and answer the call.
Enabling and disabling handsfree answerback
: Open the idle menu Page 15.
Select and confirm the option shown.
or
select and confirm the option shown.
More features?
*59=Pickup - directed?
1. ”Differing display view in a HiPath 4000 environment” Seite 88
Next?
Accept call?
Mute off?
If handsfree answerback is enabled (see below), you do not need to switch
on the microphone - you can answer directly. You can answer immediately
in speakerphone mode.
If handsfree answerback is disabled (default setting), follow the procedure
described above.
Placing a speaker call to a colleague Page 40.
HF answerback on?
HF answerback off?
32 Enhanced phone functions
Answering calls from the entrance telephone
and opening the door
If an entrance telephone has been programmed, you can use your telephone to
speak to someone at the entrance telephone and to activate a door opener.
If you have the proper authorization (contact your service personnel), you can
activate the door opener, enabling visitors to open the door themselves by en
-
tering a 5-digit code (using a DTMF transmitter or the keypad installed).
Speaking to visitors via the entrance telephone
Prerequisite: Your telephone rings.
^ Lift the handset within thirty seconds. You are connected to the entrance tele-
phone immediately.
or
^ Lift the handset after more than thirty seconds.
j Dial the entrance telephone number.
Opening the door from your telephone during a call from the en-
trance telephone
Confirm.
Opening the door from your telephone without calling the entrance
telephone
N Press the key shown.
Select and confirm the option shown.
j Dial the entrance telephone number.
Opening the door with a code (at the door)
j After ringing the bell, enter the five-digit code (using the keypad or a DTMF
transmitter). Depending on how the door opener has been programmed, a door
-
bell call signal may or may not be forwarded.
Open door?
*61=Open door?
Enhanced phone functions 33
Activating the door opener
N Press the key shown.
Select and confirm the option shown.
j Dial the entrance telephone number.
j Enter the five-digit code. Default code = "00000".
or
Select the displayed function and press the "OK" dialog key to change the code.
Select and confirm the option shown.
or
You can also open the door without a doorbell ring.
Deactivating the door opener
N Press the key shown.
Select and confirm the option shown.
*89=Door opener on?
3=change password?
1=enable with ring?
2=enable w/o ring?
#89=Door opener off?
34 Enhanced phone functions
Making calls
En-bloc sending/correcting numbers
If this feature is configured (contact your service personnel), a connection is not
attempted immediately when a station number is entered. This means that you
can correct the number if necessary.
The station number is only dialed at your specific request.
j internal: Enter the station number.
External calls: Enter the external code and the station number.
Dialing entered/displayed numbers
^ Lift the handset.
or
Confirm.
Correcting numbers entered
Select and confirm the option shown.
The last digit entered in each case is deleted.
j Enter the required digit(s).
Canceling en-bloc sending
Select and confirm the option shown.
or
n Press the key shown. The LED goes out.
Dial?
A station number can only be corrected as it is being entered. Station num-
bers stored for number redial, for example, cannot be corrected.
Delete number?
Cancel?
Enhanced phone functions 35
Using the caller list
Detailed information, as well as a sample display entry are provided on
Page 17.
Retrieving the caller list
Prerequisite: Service personnel has set up a caller list for your telephone.
: Open the idle menu Page 15.
Confirm
1
.
The latest entry is displayed, see the example on Page 17.
To view other calls, confirm each subsequent display.
Ending retrieval
Select and confirm the option shown.
or
N Press the key shown. The LED goes out.
or
n Press the key shown. The LED goes out.
Displaying the call time
Prerequisite: You have retrieved the caller list and the selected call is displayed
Page 17.
Select and confirm the option shown.
Dialing a station number from the caller list
Prerequisite: You have retrieved the caller list and the selected call is displayed.
Select and confirm the option shown.
Removing an entry from the caller list
Prerequisite: You have retrieved the caller list and the selected call is dis-
played.
Confirm.
Caller list?
1. ”Differing display view in a HiPath 4000 environment” Seite 88
Next?
Previous menu?
Time/date sent?
Call?
The caller is automatically deleted from the caller list when a connection is
finally set up.
Delete?
36 Enhanced phone functions
Dialing a number from the internal directory
The internal directory contains all station numbers and system speed-dial num-
bers assigned to a name. Contact your service personnel to find out if one was
configured for your system.
Prerequisite: Names have been assigned to the station numbers stored in the
system.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
Confirm.
if nec. If several directories have been configured:
Confirm.
The first entry is displayed on the screen.
+ or - Scroll to next or previous entry.
or
select and confirm the option shown.
or
select and confirm the option shown.
or
j Enter the name you want to find, or just the first few letters, using the alphanu-
meric keypad Page 15.
if nec.
Select and confirm each letter to be deleted. The last letter entered is deleted. If
all letters are deleted, the first entry in the directory will be displayed again.
if nec.
Select and confirm the option shown. All entered letters are deleted, and the first
entry in the internal directory is displayed again.
The entry you wish to dial appears on the screen
Select and confirm the option shown.
Directory?
1=internal?
Scroll Next?
Scroll Previous?
Delete Character?
Delete Line?
Call?
Enhanced phone functions 37
Using the LDAP directory
If configured (ask your service personnel), you can search for directory data in
the LDAP database and dial the number of any subscriber you find there.
Prerequisite: The LDAP search feature has been configured in the system.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
Confirm.
if nec. If several directories have been configured:
Select and confirm the option shown.
j Enter the name you wish to search for using the keypad (max. 16 characters)
Page 15.
You can enter an incomplete name, e.g. "mei" for "Meier".
if nec. If configured (ask your service personnel), you can also search for surname and
first name. To separate surname and first name by a space, enter "0".
You can
enter incomplete names, e.g.
"mei p" for "Meier Peter".
if nec.
Select and confirm each letter to be deleted. The last letter entered is deleted.
Confirm.
The name is searched for. This may take a few seconds.
The result is displayed
If only one name is found, it is displayed.
Confirm.
If several names are found (max. 50), the first name is displayed.
+ or - Scroll to next or previous entry,
or
confirm,
or
select and confirm the option shown.
Select and confirm the option shown.
If no name is found
If your search does not yield any name corresponding to your query, you can ex-
tend the range of the search, e.g. by deleting characters.
Select and confirm the option shown.
For further procedure, see above.
Directory
2=LDAP?
Delete Character?
In large databases, the results of the search may be incomplete if too few
characters are entered
Page 38.
Search?
Call?
Scroll Next?
Scroll Previous?
Call?
Modify search?
38 Enhanced phone functions
If too many names are found
If more than the maximum of 50 names are found corresponding to your query,
only an incomplete list of results can be displayed.
You can view these results, select any of the names, or change the search string
(e.g.
narrow the search by entering more characters).
Confirm, to view the incomplete list.
For further procedure, see above.
or Narrow the search down.
Select and confirm, in order to change the search string.
For further procedure, see above.
In this case it is advisable to narrow down the search so that all corre-
sponding names can be displayed.
Show matches?
Modify search?
Enhanced phone functions 39
Making calls using system speed-dial numbers
Prerequisite: You know the system speed-dial numbers (consult your service
personnel).
N Press the key shown.
Select and confirm the option shown
1
.
j Enter a three-digit speed-dial number.
if nec. Suffix-dialing
j If necessary, you can suffix-dial additional digits (for example, the user’s exten-
sion) at the end of the saved station number.
If this feature is configured, a suffix is automatically dialed (for example, "0" for
the exchange) if no entries are made within 4 or 5 seconds.
Dialing with speed-dial keys
Prerequisite: You have configured speed-dial keys Page 39.
N Press the key shown.
Select and confirm the option shown
[1]
.
) Press the key shown.
j Press the required speed-dial key.
Configure a speed-dial key
You can program the keys 0 to 9 with ten frequently used phone num-
bers.
N Press the key shown.
Select and confirm the option shown
[1]
.
Confirm.
) Press the key shown.
j Press the required speed-dial key. If the key is already in use, the programmed
phone number appears on the screen.
Confirm.
j First enter the external code and then the external station number.
Confirm.
*7=Use speed dialing?
1. ”Differing display view in a HiPath 4000 environment” Seite 88
*7=Use speed dialing?
*92=Change Speed Dial?
Change?
Change
Save
40 Enhanced phone functions
or If you make a mistake:
Select and confirm the option shown. This deletes all entered digits.
Confirm.
or
Select and confirm the option shown.
or
select and confirm the option shown
or
select and confirm the option shown.
Talking to your colleague with a speaker call
You can make a loudspeaker announcement through a loudspeaker if connect-
ed (ask your service personnel), or to an internal user with a system telephone
without any action on their part.
: Open the idle menu Page 15.
Select and confirm the option shown.
j Enter the station number.
Talking to your colleague with discreet calling
If this function has been configured (ask your service personnel), you can join
an ongoing call conducted by an internal user at a system telephone with dis
-
play.
You can listen in unnoticed and speak to the internal user without being over-
heard by the other party (discreet calling).
^ Lift the handset.
)945 Enter the code.
j Enter your internal station number.
Previous?
Next?
Change?
Delete?
Exit?
*80=Speaker call?
Responding to a speaker call Page 40.
Your service personnel can protect your telephone against discreet calling.
Enhanced phone functions 41
Automatic connection setup (hotline)
If this function is configured (contact your service personnel), the system auto-
matically sets up a connection to a preset internal or external destination.
^ Lift the handset.
Depending on the setting, the connection is either set up immediately or only
after a preset period of time (hotline
after a timeout).
Reserving a trunk
If configured (ask your service personnel), you can reserve an occupied trunk
for yourself. When the line is free, you receive a call and a note on the display.
Prerequisite: "Currently busy" appears on the display.
Confirm.
Reserved line is free:
Your telephone rings and the display shows "Trunk is free".
^ Lift the handset. You will hear the dial tone.
j Enter the external phone number.
Assigning a station number (not for U.S.)
If this function has been configured (contact your service personnel), you can
selectively assign a specific number (DID number) to your telephone before
making an external call. The assigned number then appears on the called par
-
ty’s display.
N Press the key shown.
Select and confirm the option shown.
j Enter the DID number you wish to use.
j Dial the external number.
Reserve trunk
*41=Temporary MSN?
42 Enhanced phone functions
Associated dialing/dialing aid
If this function has been configured (contact your service personnel), you can
use a dialing aid to dial numbers and set up calls for your telephone.
The operating procedure depends on whether the dialing aid is connected to the
S
0
bus or the a/b (T/R) port.
You can also use your system telephone as a dialing aid for other telephones.
Dialing aid on the S0 bus
On the PC, select a destination and start dialing.
^ The speaker on your telephone is switched on. Lift the handset when the other
party answers.
Dialing aid at the a/b (T/R) port
On the PC, select a destination and start dialing.
"Lift the handset" appears on the PC screen.
^ Lift the handset.
Dialing aid from your telephone for another telephone
N Press the key shown.
Select and confirm the option shown.
j Enter the internal station number ("Dial for:").
j Enter the number you wish to dial.
*67=Associated dial?
70 More functions/services
Using system functions from outside
DISA (direct inward system access)
If configured (contact your service personnel), you can use an external phone
like an internal station
to set up an outgoing external connection via the system.
You can also activate or deactivate the following system functions:
Reset services and functions,
code #0
Page 68
Call forwarding, code
*
1/#1 Page 26
Lock and unlock phone,
code
*
66/#66 Page 62
Save your PIN,
code
*
93 Page 63
Send a message,
code
*
68/#68 Page 65
Leave an advisory message,
code
*
69/#69 Page 66
Ringing group, code
*
81/#81 Page 81
Group call, code
*
85/#85 Page 81
Caller ID suppression,
code
*
86/#86 Page 60
Camp-on tone, code
*
87/#87 Page 44
Open door, code
*
61 Page 32
Release door opener, code
*
89/#89 Page 33
Control relays, code
*
90/#90 Page 73
Do not disturb, code
*
97/#97 Page 59
Ringer cutoff, code
*
98/#98 Page 59
Dial using speed dial, code
*
7 Page 39
Associated service, code
*
83 Page 69
Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your
phone to tone dialing. The phone is not connected to the system.
j Establish a connection to the system. Enter the station number (contact your
service personnel).
j Wait for the continuous tone (if necessary, switch phone to tone dialing) and en-
ter the internal number assigned to you and the corresponding PIN.
( Enter the code (only required if programmed in the system).
j Wait for the dial tone and enter the code for example,
*
97 for Do not disturb on.
If necessary, make further entries; refer also to the user guide for dial pulse/
DTMF phones.
or
j Dial the external number.
You can only perform one function/establish one outgoing connection at a
time.
The connection is cleared as soon as the function is successfully activat-
ed.
In the case of an external call, the connection is cleared as soon as one of
the call partners hangs up.
70


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