Manual Siemens Open Stage 30T - Unify (page 68 of 95) (English)

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OpenStage 30 T 

HiPath 3000, OpenScape Business

User Guide

A31003-S2000-U143-8-7619

Our Quality and Environmental Management Systems are

implemented according to the requirements of the ISO9001 and

ISO14001 standards and are certified by an external certification

company.



Hofmannstr. 51, 81379 Munich/Germany

Reference No.: A31003-S2000-U143-8-7619

The information provided in this document contains merely general descriptions or

characteristics of performance which in case of actual use do not always apply as



described or which may change as a result of further development of the products.



An obligation to provide the respective characteristics shall only exist if expressly agreed in

the terms of contract.

Availability and technical specifications are subject to change without notice.

Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG.

All other company, brand, product and service names are trademarks or registered trademarks

of their respective holders.

unify.com

Important information 3

Important information

Trademarks

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit.

Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK)

Never open the telephone or a key module. Should you encounter any problems,

contact the responsible administrator.

Use only original accessories! The use of other accessories may be hazardous and

will render the warranty, extended manufacturer's liability and the CE marking inva-

lid.

The device conforms to the EU directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the mu-

nicipal waste stream via designated collection facilities appointed by the government

or the local authorities.

Proper disposal and separate collection of your old appliance will help prevent po-

tential damage to the environment and human health. It is a prerequisite for reuse

and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact

your city office, waste disposal service, the shop where you purchased the product

or your sales representative.

The statements quoted above are only fully valid for equipment which is installed

and sold in the countries of the European Union and is covered by the European Di-

rective 2002/96/EC. Countries outside the European Union may impose other regu-

lations regarding the disposal of electrical and electronic equipment.

4 Trademarks

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature bet-

ween 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be

kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can con-

siderably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to

damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments, such as bathrooms.

Product support on the internet

Information and support for our products can be found on the Internet at: 

http://www.unify.com

Technical notes, current information about firmware updates, frequently asked questions and lots

more can be found on the Internet at:

http://wiki.unify.com/

Contents 5

Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Product support on the internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Getting to know your OpenStage phone . . . . . . . . . . . . . . . . . 11

The user interface of your OpenStage 30 T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 19

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Open listening in a room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

End call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6 Contents

Reject calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Switching to the held party (alternating). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . 28

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Storing a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Answering calls from the entrance telephone

and opening the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Making calls using system speed-dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Dialing with speed-dial keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Associated dialing/dialing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . . . . . 49

Send trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Busy override – joining a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Programming the function keys . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents 7

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Deleting function key programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Displaying and assigning call charges . . . . . . . . . . . . . . . . . . . 57

Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Displaying call charges for another telephone (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Silent Monitoring/Secret busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Trace call: identifying anonymous callers (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

More functions/services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Appointments function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Creating and sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Leaving an advisory message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Changing a number (after exchanging/moving/relocating a phone) . . . . . . . . . . . . . . . . . . . . . . 68

Resetting services and functions

(system-wide cancellation for a telephone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using system functions from outside

DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . . . . 71

Communicating with PC applications over a CSTA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Sensors (HiPath 33x0/35x0 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Paging persons (not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Making calls in the team/executive/secretary configuration. . . 74

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . . . . 76

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

8 Contents

Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Activating/deactivating a group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Individual phone configuration . . . . . . . . . . . . . . . . . . . . . . . . 85

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting the ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Adjust ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Adjusting the attention ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Differing display view in a HiPath 4000 environment. . . . . . . . 88

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

General information 9

General information

About this manual

This document contains general descriptions of the technical options, which may not always be

available in individual cases. The respective features must therefore be individually defined in the

terms of the contract.

If a particular function on your phone is not available to you, this may be due to one of the following

reasons:

• The function is not configured for you or your telephone. Please contact your system support

representative.

• Your communications platform does not feature this function. Please contact your sales partner

for information on how to upgrade.

This user guide is intended to help you familiarize yourself with OpenStage and all of its functions.

It contains important information on the safe and proper operation of your OpenStage phone.

These instructions should be strictly complied with to avoid operating errors and ensure optimum

use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or program-

ming an OpenStage phone.

This user guide is designed to be simple and easy to understand, providing clear step-by-step in-

structions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains

quick and reliable explanations of frequently used functions.

Service

If you experience problems or defects with the phone, please dial the service number for your

country.

For your own protection, please read the section dealing with safety in detail. Follow the safe-

ty instructions carefully in order to avoid endangering yourself or other persons and to pre-

vent damage to the unit.

The service department can only help you if you experience problems or defects with the

phone.



Should you have any questions regarding operation, your specialist retailer or network ad-

ministrator will gladly help you.

For queries regarding connection of the telephone, please contact your network provider.

10 General information

Intended use

The OpenStage phone was developed as a device for speech transmission and should be placed

on the desk or mounted on the wall. Any other use is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be

found on the nameplate on the underside of the base unit. Specific details concerning your com

munications platform can be obtained from your service technician.

Please have this information ready when you contact our service department regarding faults or

problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be

kept clear. The optimum speakerphone distance is 50 cm.

• Proceed as follows to optimize display legibility:

– Turn the phone to tilt the display to ensure you have a frontal view of the display while elim-

inating light reflexes.

– Adjust the contrast as required

 Page 85.

Single-line telephone/multi-line telephone

Your OpenStage 30 T is a "multi-line telephone". This means that your service personnel can con-

figure multiple lines on your phone, which is not the case with single-line phones. Each line is as-

signed an individual phone number which you can use to make and receive calls.

The programmable sensor keys function as line keys on multi-line phones  Page 75.

When using a multi-line phone to make and receive calls, certain particulars must be taken into

account

 Page 75 ff.

The executive-secretary configuration is a special case. This is a multi-line telephone with special

features (e.g.,

"Ring Transfer" and "Accept call"), configured especially for executive/secretary

use

 Page 74 ff.

Team functions

To increase the efficiency of telephony, your service personnel can configure various Team func-

tions such as pickup groups, hunt groups, and call distribution groups.

Getting to know your OpenStage phone 11

Getting to know your OpenStage phone

The following sections describe the most frequently used operating elements and the displays on

your OpenStage phone.

The user interface of your OpenStage 30 T

1 You can make and receive calls as normal using the handset.

2 The display permits intuitive operation of the phone  Page 15.

Audio keys are also available, allowing you to optimally configure the audio features on your

telephone

 Page 13.

4 Use this function key to open the service menu or mailbox  Page 13.

These keys are used for frequently used functions such as disconnecting, redialing and for-

warding  Page 13.

6 The headset key is used e.g. to answer calls. The microphone key is used as Mute.

7 The keypad is provided for input of phone numbers/codes.

8 You operate the telephone with the navigation keys Page 13.

You can customize your telephone by assigning phone numbers and functions to the function

keys

 Page 52.

12 Getting to know your OpenStage phone

Properties of your OpenStage 30 T

OpenStage Key Module 15

The OpenStage Key Module 15 is a key module attached to the side of the phone that provides

an additional 18

illuminated, programmable sensor keys.

Like keys on the phone, these keys can be programmed and used according to your needs

 Page 14.

You can only attach one OpenStage Key Module 15 to your OpenStage 30 T.

Display type LCD, 24 x 2 characters

Full-duplex speakerphone function

;

Wall mounting

;

Getting to know your OpenStage phone 13

Keys

Function keys

Audio keys

Navigation keys

These are used to manage most of your phone’s functions and display.

Key Function when key is pressed

End call (disconnect)  Page 21.

Redial  Page 23

Button for fixed call forwarding (with red LED key)  Page 26.

Open mailbox (with red LED key)  Page 16.

Open Program/Service menu (with red LED key)  Page 17.

Key Function when key is pressed

Making calls using the headset Page 19

Activate/deactivate microphone (also for speakerphone mode)  Page 21.

Set volume lower and contrast brighter  Page 85.

Turn loudspeaker on/off (with red LED key) Page 21.

Set volume louder and contrast darker  Page 85.

Key Function when key is pressed

Open the idle menu  Page 15 or browse back in the

menu.

Perform action.

Open the idle menu  Page 15 or browse forward in the

menu.

14 Getting to know your OpenStage phone

Programmable function keys

Your OpenStage 30 T has eight illuminated keys to which you can assign functions or numbers.

Depending on how they are programmed, you can use the keys as:

• Function key  Page 52

• Repdial/Direct station selection key

 Page 56

Each key can be programmed with one function.

Press the key briefly to activate the programmed function or dial the stored number.

Your OpenStage is delivered with label strips. Write functions or names in the white fields on the

label strips.

The status of a function is shown by the LED on the corresponding function key.

Meaning of LED displays on function keys and DSS keys

Increase the number of programmable function keys by connecting a key module

 Page 12.

The configuration of direct station selection keys must be activated by your service person-

nel.

Direct station selection keys can be assigned an internal number from the HiPath 4000 net-

work.

LED Meaning of function key Meaning of DSS key

Off The function is deactivated. The line is free.

Flashing

1 In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval repre-

sents different statuses, which are described in detail in the corresponding sections of the manual.

Indicates the function status. The line is busy.

On The function is activated. There is a call on the line.

The programmable keys on multi-line phones function as trunk keys  Page 75.

Peter Fox

Destinations?

Getting to know your OpenStage phone 15

Keypad

In cases where text input is possible, you can use the keypad to input text, punctuation and special

characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the

numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad twice.

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated

with the phone number’s digits as indicated on the telephone spell a name, e.g.

0700 - PATTERN

= 0700 - 7288376).

Display

Your OpenStage 30 T comes with a black-and-white LCD display. Adjust the contrast to suit your

needs

 Page 85.

Idle mode

If there are no calls are being made or settings are not being adjusted, your phone is in idle mode.

Example:

Idle menu

Press the : navigation key in the idle mode  Page 13, the idle menu then appears. You can

call up various functions here. Entries may vary. The idle menu includes selected functions from

the Program/Service menu

 Page 17.

The idle menu may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• DND on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View sent message

• View callbacks

•Directory

• HF answerback on

• Suppress call ID

• Waiting tone off

• DISA intern

To enter a digit in an alphanumerical input field, hold down the relevant key.

1. Must be activated by service personnel.

2. Only appears when there are messages that the recipient has not yet viewed

3. Only appears if callback requests are saved

220870 f

Time

Date

Open the idle menu

Own phone number

10:29 SU . . :

05 08.07

16 Getting to know your OpenStage phone

Mailbox

Depending on the type and configuration of your communications platform (contact the relevant

service personnel), messages from services, such

as HiPath Xpressions are displayed in this ap-

plication in addition to messages received.

Messages

You can send short text messages to individual internal stations or groups.

In idle mode ( Page 15) the following signals alert you to the presence of new messages:

• O key LED lights up

• Displays "Messages received".

Press the mailbox key O.

Example:

Voicemail

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key

will also light up to alert you to any messages that have arrived.



An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x> new

messages").

To play back your voicemail, follow the instructions on the display.

For a description of how to edit the entries  Page 65.

Message sent? f

Msg. from: Coco, Chanel

Display message

Caller ID

Function menu

Getting to know your OpenStage phone 17

Call log

If you are unable to accept an external or internal call, the call attempt is stored in the caller list.

Answered calls can also be saved (contact your service personnel).

Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp.

The most recent entry not yet answered in the list is displayed first. Multiple calls from the same

caller do not automatically generate new entries in the caller list. Instead, only the most recent time

stamp for this caller is updated and its number incremented.

The caller list is automatically displayed  Page 15 in the idle menu  Page 35.

Information is displayed regarding the caller and the time at which the call was placed.

Example:

Program/Service menu

Use the N menu key to reach the Program/Service menu for your communication system.

The menu key LED remains red as long as you are in this menu.

Example:

The menu structure comprises several levels. The first line in this structure shows the menu cur-

rently selected while the second line shows an option from this menu.

Callers with suppressed numbers cannot be saved in the call log.

For a description of how to edit the call logs  Page 35.

Busy 21.02. 16:25 f

10168 PETER

Date

Telephone status during a call attempt

Time

Caller ID

Function menu

*7= Use speed dialing? l

Program/Service:

Menu title

Further entries are available

Menu option

18 Basic functions

Basic functions

Answering a call

Special default ring signaling is set for your telephone:

• When you receive an internal call, your telephone rings once every four sec-

onds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succes-

sion every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings

three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

The number or the name of the caller appears on the display.

Answering a call via the handset

The phone rings. The caller is displayed.

^ Lift the handset.

if nec. + or - Set the call volume.

Please read the introductory chapter "Getting to know your OpenStage

phone"

 Page 11 carefully before performing any of the steps described

here on your phone.

Your service personnel can adjust the ring cadence for external and inter-

nal calls for you. In other words, different ring cadences can be set for dif-

ferent internal callers.

Basic functions 19

Answering a call via the loudspeaker

(speakerphone mode)

Suggestions for using speakerphone mode:

• Tell the other party that you are using speakerphone mode.

• The speakerphone works bests at a low receiving volume.

• The ideal distance between the user and the telephone set in speakerphone

mode is about 50 cm (approx. 20 inches).

The phone rings. The caller appears on the screen.

n Press the key shown. The LED lights up.

if nec. + or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

Ending a call

n Press the key shown. The LED goes out.

Accepting a call via the headset

Prerequisite: A headset is connected.

The phone rings. The o key flashes.

o Press the key shown.

if nec. + or - Set the call volume.

The headset port on the phone is preset for a corded device and is auto-

matically switched when you use a cordless headset. You must however

use the "call answer" function of the headset at least once so that the tele

phone can make the corresponding setting.

20 Basic functions

Switching to speakerphone mode

People present in the room can participate in your call.

Prerequisite: You are conducting a call via the handset.

n \ Hold down the key and replace the handset. Then release the key and proceed

with your call.

if nec. + or - Set the call volume.

U.S. mode

If your communication system is set to US mode (contact your service person-

nel), you do not have to hold down the speaker key when replacing the handset

when switching to speakerphone mode.

n Press the key shown.

] Replace the handset. Proceed with your call.

if nec. + or - Set the call volume.

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^ Lift the handset.

n The key shown goes out.

Basic functions 21

Open listening in a room during a call

People present in the room can silently monitor your call. Let the other party

know that you have turned on the speaker.

Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown.

Deactivating

n Press the lit key.

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in

your office, you can temporarily switch off the handset microphone or the hands

free microphone.

Prerequisite: You are conducting a call.

Deactivating the microphone

p Press the key shown.

Activating the microphone

p Press the lit key.

Ending a call

s Press the key shown.

n Press the lit key.

\ Replace the handset.

22 Basic functions

Making calls

Off-hook dialing

^ Lift the handset.

j internal: Enter the station number.

External calls: Enter the external code and the station number.

The connection is established as soon as your input is complete.

On-hook dialing

j internal: Enter the station number.

External calls: Enter the external code and the station number.

The party you are calling answers via loudspeaker.

The other party answers with speaker:

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy:

n Press the key shown. The LED goes out.

Your system may also be programmed so that you have to press the "in-

ternal" key before you dial an internal number.

To call an external party, you have to enter an external code before dialing

the party’s telephone number (Prime Line is not active; contact your ser

vice personnel).

Basic functions 23

Dialing with the headset connected

Prerequisite: The headset is connected.

j internal: Enter the station number.

External calls: Enter the external code and the station number.

o The headset key lights up.

The connection is established as soon as your input is complete.

Dialing with DDS keys

Prerequisite: You have saved a number on a DDS key  Page 56.

S Press the key with a saved number.

If the number is saved on the second layer, press the shift key first.

^ Lift the handset.

n Press the key shown.

Redialing a number

The last ten external telephone numbers dialed are stored automatically.

You can redial them simply by pressing a key.

Displaying and dialing saved station numbers

, Press the "Redial" key to dial the last number dialed.

Press the key twice to dial the next to the last number dialed.

Press the key three times to dial the third-to-the-last number dialed.

Keep confirming until the phone number you want appears.

Select and confirm the option shown.

End call

n Press the lit key.

\ Replace the handset.

You can press the DDS key during a call and automatically initiate a call-

back  Page 25.

If this feature is configured (contact your service personnel), account

codes entered are also saved

 Page 58.

Next?

Call?

24 Basic functions

Reject calls

You can reject calls which you do not wish to take. The call is then signaled at

another definable telephone (contact your service personnel).

s Press the "Disconnect" key.

If a call cannot be rejected, your telephone will continue to ring. The message

"Currently not possible" is displayed (e.g.

in the case of recalls).

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in

your office, you can temporarily switch off the handset microphone or the hands

free microphone. You can also switch on the handsfree microphone to answer

an announcement via the telephone speaker (speaker call,

 Page 40).

Prerequisite: A connection is set up, the microphone is activated.

p Press the "microphone" key. The microphone is deactivated.

p Press the illuminated "microphone" key. The microphone is activated.

Basic functions 25

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed

on hold.

Confirm.

j Call the second party.

Return to the first party:

Confirm

select and confirm the option shown.

Switching to the held party (alternating)

Select and confirm the option shown.

Combine the calling parties into a three-party conference

Select and confirm the option shown.

Allowing call partners to continue a conference after you exit

Select and confirm the option shown.

Transferring a call

If the person you are speaking to wants to talk to another colleague of yours, you

can transfer the call that colleague.

Confirm.

j Enter the number of the party to which you want to transfer the call.

[ Announce the call, if necessary.

\ Replace the handset.

Select and confirm the option shown

Consultation?

Return to held call?

Quit and return?

Toggle/Connect?

Conference?

Leave conference?

For more information on conferences, see  Page 47.

Consultation?

Transfer?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

26 Basic functions

Call forwarding

Using variable call forwarding

You can immediately forward internal or external calls to different internal or ex-

ternal telephones (destinations). (External destinations require special configu-

ration in the system.)

r Press the forwarding key.

: Open the idle menu  Page 15.

Select and confirm the option shown.

Confirm

select and confirm the option shown

select and confirm the option shown.

j Enter the destination number.

Confirm.

Deactivating call forwarding

Select and confirm the option shown.

When call forwarding is active, a special dial tone sounds when you lift the

handset.

If DID DTMF is active (contact your service personnel), you can also for-

ward calls to this destination. Destinations: Fax = 870, DID = 871, Fax-DID

= 872.

If you are a call forwarding destination, your display will show the number

or the name of the originator on the upper line and that of the caller on the

lower line.

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off

Basic functions 27

Using call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by ser-

vice personnel) or that are received while another call is ongoing can be auto-

matically forwarded to a specified telephone.

N Press the key shown.

Select and confirm the option shown.

j Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destina-

tions

Confirm.

Deactivating call forwarding no reply

N Press the key shown.

Select and confirm the option shown.

Confirm.

Select and confirm to deactivate but not delete the forwarding destination.

*495=CFNR on?

Save?

#495=CFNR off?

Delete?

Exit

If CFNR is activated, when you hang up, "CFNR to:" appears briefly on the

display: ...“

28 Basic functions

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN)

(not for U.S.)

If this function has been configured (contact your service personnel), you can

forward calls to your assigned multiple subscriber number (MSN) (DID number)

directly within the carrier network.



For example, you can forward your phone line to your home phone after busi-

ness hours.

N Press the key shown.

Select and confirm the option shown.

Select and confirm the required type of call forwarding

select and confirm the option shown.

j Enter your DID number.

j Enter the destination number (without the external code).

Confirm.

Deactivating call forwarding

Select and confirm the option shown.

Confirm the displayed call forwarding type.

j Enter your DID number.

Trunk FWD on?

1=immediate?

2=on no answer?

3=on busy?

Save?

Trunk FWD off?

Basic functions 29

Using callback

You can request a callback if the internal station called is busy or if nobody an-

swers. This also applies for external calls via ISDN exchanges. This feature

saves you from having to make repeated attempts to reach the user.



You receive a callback

• When the other party is no longer busy,

• When the user who did not answer has conducted another call.

Storing a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm.

Accepting a callback

Prerequisite: A callback was saved. Your telephone rings. "Callback: ..." ap-

pears on the display.

^ Lift the handset.

n Press the key shown. The LED lights up.

Select and confirm the option shown.

You hear a ring tone.

When configured (contact your service personnel), all callback requests

are automatically deleted over night.

Callback?

Answer?

30 Basic functions

Viewing and deleting a stored callback

: Open the idle menu  Page 15.

Select and confirm the option shown

.

Select and confirm to display additional entries.

Deleting a displayed entry

Confirm.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

View callbacks?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Next callback?

Delete?

Exit?

Enhanced phone functions 31

Enhanced phone functions

Answering calls

Accepting a specific call for your colleague

You hear another telephone ring.

N Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown

if nec.

Select and confirm until the name/number of the required subscriber is dis-

played.

Confirm.

j If you know the number of the telephone that is ringing, enter it directly.

Using the speakerphone

A colleague addresses you directly over the speaker with a speaker call. You

hear a tone before the announcement. The other party’s name or station number

appears on the screen.

You can conduct the call with the handset or in speakerphone mode.

^ Lift the handset and answer the call.

Press the "OK" key to confirm your selection and answer the call.

Enabling and disabling handsfree answerback

: Open the idle menu  Page 15.

Select and confirm the option shown.

select and confirm the option shown.

More features?

*59=Pickup - directed?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Next?

Accept call?

Mute off?

If handsfree answerback is enabled (see below), you do not need to switch

on the microphone - you can answer directly. You can answer immediately

in speakerphone mode.



If handsfree answerback is disabled (default setting), follow the procedure

described above.

Placing a speaker call to a colleague  Page 40.

HF answerback on?

HF answerback off?

32 Enhanced phone functions

Answering calls from the entrance telephone

and opening the door

If an entrance telephone has been programmed, you can use your telephone to

speak to someone at the entrance telephone and to activate a door opener.



If you have the proper authorization (contact your service personnel), you can

activate the door opener, enabling visitors to open the door themselves by en

tering a 5-digit code (using a DTMF transmitter or the keypad installed).

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within thirty seconds. You are connected to the entrance tele-

phone immediately.

^ Lift the handset after more than thirty seconds.

j Dial the entrance telephone number.

Opening the door from your telephone during a call from the en-

trance telephone

Confirm.

Opening the door from your telephone without calling the entrance

telephone

N Press the key shown.

Select and confirm the option shown.

j Dial the entrance telephone number.

Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the keypad or a DTMF

transmitter). Depending on how the door opener has been programmed, a door

bell call signal may or may not be forwarded.

Open door?

*61=Open door?

Enhanced phone functions 33

Activating the door opener

N Press the key shown.

Select and confirm the option shown.

j Dial the entrance telephone number.

j Enter the five-digit code. Default code = "00000".

Select the displayed function and press the "OK" dialog key to change the code.

Select and confirm the option shown.

You can also open the door without a doorbell ring.

Deactivating the door opener

N Press the key shown.

Select and confirm the option shown.

*89=Door opener on?

3=change password?

1=enable with ring?

2=enable w/o ring?

#89=Door opener off?

34 Enhanced phone functions

Making calls

En-bloc sending/correcting numbers

If this feature is configured (contact your service personnel), a connection is not

attempted immediately when a station number is entered. This means that you

can correct the number if necessary.



The station number is only dialed at your specific request.

j internal: Enter the station number.

External calls: Enter the external code and the station number.

Dialing entered/displayed numbers

^ Lift the handset.

Confirm.

Correcting numbers entered

Select and confirm the option shown. 

The last digit entered in each case is deleted.

j Enter the required digit(s).

Canceling en-bloc sending

Select and confirm the option shown.

n Press the key shown. The LED goes out.

Dial?

A station number can only be corrected as it is being entered. Station num-

bers stored for number redial, for example, cannot be corrected.

Delete number?

Cancel?

Enhanced phone functions 35

Using the caller list

Detailed information, as well as a sample display entry are provided on

 Page 17.

Retrieving the caller list

Prerequisite: Service personnel has set up a caller list for your telephone.

: Open the idle menu  Page 15.

Confirm

The latest entry is displayed, see the example on  Page 17.

To view other calls, confirm each subsequent display.

Ending retrieval

Select and confirm the option shown.

N Press the key shown. The LED goes out.

n Press the key shown. The LED goes out.

Displaying the call time

Prerequisite: You have retrieved the caller list and the selected call is displayed

 Page 17.

Select and confirm the option shown.

Dialing a station number from the caller list

Prerequisite: You have retrieved the caller list and the selected call is displayed.

Select and confirm the option shown.

Removing an entry from the caller list

Prerequisite: You have retrieved the caller list and the selected call is dis-

played.

Confirm.

Caller list?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Next?

Previous menu?

Time/date sent?

Call?

The caller is automatically deleted from the caller list when a connection is

finally set up.

Delete?

36 Enhanced phone functions

Dialing a number from the internal directory

The internal directory contains all station numbers and system speed-dial num-

bers assigned to a name. Contact your service personnel to find out if one was

configured for your system.

Prerequisite: Names have been assigned to the station numbers stored in the

system.

^ Lift the handset.

n Press the key shown. The LED lights up.

Confirm.

if nec. If several directories have been configured:

Confirm.

The first entry is displayed on the screen.

+ or - Scroll to next or previous entry.

select and confirm the option shown.

j Enter the name you want to find, or just the first few letters, using the alphanu-

meric keypad  Page 15.

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted. If

all letters are deleted, the first entry in the directory will be displayed again.

if nec.

Select and confirm the option shown. All entered letters are deleted, and the first

entry in the internal directory is displayed again.

The entry you wish to dial appears on the screen

Select and confirm the option shown.

Directory?

1=internal?

Scroll Next?

Scroll Previous?

Delete Character?

Delete Line?

Call?

Enhanced phone functions 37

Using the LDAP directory

If configured (ask your service personnel), you can search for directory data in

the LDAP database and dial the number of any subscriber you find there.

Prerequisite: The LDAP search feature has been configured in the system.

^ Lift the handset.

n Press the key shown. The LED lights up.

Confirm.

if nec. If several directories have been configured:

Select and confirm the option shown.

j Enter the name you wish to search for using the keypad (max. 16 characters)

 Page 15.

You can enter an incomplete name, e.g. "mei" for "Meier".

if nec. If configured (ask your service personnel), you can also search for surname and

first name. To separate surname and first name by a space, enter "0".

You can

enter incomplete names, e.g.

"mei p" for "Meier Peter".

if nec.

Select and confirm each letter to be deleted. The last letter entered is deleted.

Confirm.

The name is searched for. This may take a few seconds.

The result is displayed

If only one name is found, it is displayed.

Confirm.

If several names are found (max. 50), the first name is displayed.

+ or - Scroll to next or previous entry,

confirm,

select and confirm the option shown.

Select and confirm the option shown.

If no name is found

If your search does not yield any name corresponding to your query, you can ex-

tend the range of the search, e.g. by deleting characters.

Select and confirm the option shown. 

For further procedure, see above.

See also  Page 14.

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

S Press the key shown.

Confirm.

if nec.

Select and confirm the option shown.

Confirm.

j Enter the station number.

If you make a mistake:

Select and confirm the option shown. This deletes all entered digits.

Confirm.

Select and confirm the option shown.

Deleting function key programming

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

S Press the key shown.

Select and confirm the option shown.

*91=Key assignment

Change key

+=Next layer

Destinations

Repdial key

Exit

Another key

You dial the saved number by pressing the key  Page 23.

You can also save a number during a call.

*91=Key assignment

Clear key

Displaying and assigning call charges 57

Displaying and assigning call charges

Displaying call charges (not for U.S.)

For the current call:

Call charges are shown by default on the display when a call ends.

If you want to display call charges as they occur during a chargeable call, your

service personnel must request this option from the network operator.



Call charge display must be requested from the network operator and configured

by the relevant service personnel.



Depending on the setting, call charges are displayed during or after a call.

Depending on the network operator, free external calls are also displayed. The

message "Free of Charge" appears on the screen either before or during the

call.



If the cost indication facility has not been installed, the display will show the di-

aled number and/or the length of the telephone call.

For all calls and for the last call

Connection charges for the last chargeable call made are displayed first. After

five seconds, the accumulated connection charge (total) is displayed.

N Press the key shown.

Select and confirm the option shown

If a call is forwarded, call charges are assigned to the destination of the call

transfer operation.

*65=Show call charges?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

58 Displaying and assigning call charges

Displaying call charges for another

telephone (not for U.S.)

If configured (contact your service personnel), you can also display and print out

information on chargeable calls for other phones (such

as a pay phone).

Prerequisite: You have programmed the function "Show call charges" on a key

 Page 52.

The LED lights up to indicate that a you have conducted a chargeable call since

the last time you viewed the charges.

S Press the "Call Charges" key. Chargeable calls are displayed.

Press to display further chargeable calls.

Select and confirm the option shown.

select and confirm the option shown

select and confirm the option shown.

Dialing with call charge assignment

You can assign external calls to certain projects.

Prerequisite: Your service personnel have defined account codes for you.

N Press the key shown.

Select and confirm the option shown.

j Enter the account code.

if nec. ( Press this key.

Confirm.

May be necessary, depending on configuration; contact your service personnel.

j Enter the external phone number.

Clear

Addl information

Exit

*60=Account code?

#=Save?

You can also enter the account code during a call.

Privacy/security 59

Privacy/security

Turning ringer cutoff on and off

If you do not wish to take calls, you can activate the ringer cutoff function. Calls

are only identified by one ring signal, and they are shown on the display.

Activating

: Open the idle menu  Page 15.

Select and confirm the option shown

Deactivating

: Open the idle menu  Page 15.

Select and confirm the option shown.

Activating/deactivating "Do not disturb"

If you do not wish to take calls, you can activate do not disturb. Internal callers

hear the busy tone, external callers are connected to another phone, which you

can specify (contact your service personnel).

Activating

: Open the idle menu  Page 15.

Select and confirm the option shown.

Deactivating

: Open the idle menu  Page 15.

Confirm.

Ringer cutoff on?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Ringer cutoff off?

DND on?

DND off?

When you lift the handset, you will hear a special tone (continuous buzz-

ing) reminding you that "Do not disturb" is activated.

Authorized internal callers automatically override the DND feature after

five seconds.

60 Privacy/security

Caller ID suppression

You can prevent your station number or name from appearing on the displays of

external parties you call. The feature remains active until you deactivate it.

Activating

: Open the idle menu  Page 15.

Select and confirm the option shown.

Deactivating

: Open the idle menu  Page 15.

Select and confirm the option shown.

Silent Monitoring/Secret busy override

When configured (ask responsible service personnel), you can join in an on-go-

ing call conducted by an internal user and monitor silently and unnoticed.

)944 Enter the code.

j Enter your internal station number.

Suppress call ID?

Restore caller ID?

Your service personnel can activate/deactivate caller ID suppression for all

phones.

Privacy/security 61

Monitoring a room

You can use a phone to monitor a room. This function must be enabled on the

monitoring phone.



When you call this phone, you can immediately hear what is happening in that

room.

Activating the telephone to be monitored

N Press the key shown.

Select and confirm the option shown.

You can either leave the telephone in speakerphone mode or lift the handset and

leave it directed towards the noise source.

Deactivating the telephone to be monitored

N Press the lit key. The LED goes out.

\ Replace the handset.

Monitoring the room

j Enter the internal station number of the phone located in the room that you wish

to monitor.

Trace call: identifying anonymous callers

(not for U.S.)

You can identify malicious external callers. You can record the caller’s phone

number during a call or up to 30 seconds after a call. In this case, you should not

hang up.

N Press the key shown.

Select and confirm the option shown.

*88=Room monitor?

*84=Trace call?

If the trace is successful, the transmitted data is stored by your network op-

erator. Contact your service personnel.

62 Privacy/security

Locking the telephone to prevent

unauthorized use

You can prevent certain unauthorized functions being enabled on your phone

during your absence. For example dialing external numbers and access to your

mailbox can be prohibited. Ask your service personnel which functions are

locked.

Locking the phone

: Open the idle menu  Page 15.

Select and confirm the option shown.

select and confirm the option shown.

j Enter code (telephone lock)  Page 63.

Unlocking the phone

: Open the idle menu  Page 15.

Select and confirm the option shown.

j Enter code (telephone lock)  Page 63.

Lock phone?

Unlock phone?

When the phone is locked, a special dial tone sounds when the handset is

lifted. Within the system, users can make calls as normal.

Your phone can also be locked or unlocked by an authorized party

 Page 63.

Unlock phone

Privacy/security 63

Locking another telephone to prevent

unauthorized use

If configured (contact your service personnel), you can lock and unlock other

telephones to prevent unauthorized access.

If a phone user locks his or her phone and forgets the personal lock code, you

can use this function to unlock the phone.

N Press the key shown.

Select and confirm the option shown.

j Enter the internal station number of the phone you wish to lock/unlock.

Confirm

select and confirm the option shown.

Saving your PIN

Enter a personal code to use the functions

• Locking the telephone to prevent unauthorized use Page 62

• for using another telephone like your own

 Page 67

• for changing a number

 Page 68.

You can save this code.

N Press the key shown.

Confirm.

j Enter the current five-digit PIN.

If you have not yet set a PIN, use "00000" the first time.

j Enter the new PIN.

j Re-enter the new PIN.

*943=Lock all phones?

*=lock phone?

#=unlock phone?

*93=Change PIN?

If you forget your code, contact your service personnel. Your code can be

reset to "00000".

64 More functions/services

More functions/services

Appointments function

You can configure your phone to call you to remind you about

appointments Page 64.

You must save the required call times. You can enter a single appointment that

will take place in the next twenty-four hours or you can enter a daily recurring

appointment.

Saving appointments

N Press the key shown.

Confirm.

j Enter a 4-digit time such as 0905 for 9.05 (= 9.05 am) or 1430 for 14.30 (= 2.30

pm).

if nec. 2 or 7 If the selected language is "US English" (configure  Page 86) you can enter

the code 2 for "am" or 7 for "pm" (default = "am").

Confirm.

Select and confirm the option shown.

Confirm.

Deleting and checking a saved appointment

N Press the key shown.

Confirm.

Confirm.

Select and confirm the option shown.

Using timed reminders

Prerequisite: You have saved a reminder  Page 64. The saved time arrives.

The phone rings. The appointment time is displayed.

n Press key twice.

^ \ Lift the handset and replace it again.

*46=Timed reminder on?

One time only?

Daily?

Save?

#46=Timed reminder off?

Delete?

Exit?

Reminder at 1200

If you do not answer the timed reminder, it is repeated five times and then

deleted.

More functions/services 65

Sending a message

You can send short text messages to individual stations or groups of stations

with system telephones.

Creating and sending a message

: Open the idle menu  Page 15.

Select and confirm the option shown.

j Enter the internal station number of the recipient or group.

Select predefined text (can be changed by service personnel) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Text entry (up to 24 characters)  Page 15.

Confirm.

Displaying and deleting messages you have sent

Prerequisite: The recipient has not yet accepted a sent message.

: Open the idle menu  Page 15.

Select and confirm the option shown.

Confirm.

The text message is displayed.

Select and confirm the option shown.

The message is deleted.

Viewing and editing incoming messages

Pay attention to the notes on  Page 16.

O The LED lights up. Press the key shown.

Confirm.

The sender’s caller ID appears on the display.

Confirm.

The text message appears on the display.

Send message?

0=Please callback?

Enter message text?

Send?

Transmitted text messages are saved as callback requests on system tele-

phones with no display and on ISDN, pulse or tone dialing telephones.

View sent message?

Message sent?

Delete?

View messages? f

Message sent?

66 More functions/services

Viewing the transmission time

Confirm.

Calling the sender

Select and confirm the option shown.

Deleting messages

Select and confirm the option shown.

Leaving an advisory message

You can leave messages/advisory messages on your phone’s display for inter-

nal callers that wish to contact you in your absence.

When you receive a call, the message appears on the caller’s display.

: Open the idle menu  Page 15.

Select and confirm the option shown.

Select predefined text (can be changed by service personnel) and confirm.

0 ... 9 Enter the code directly.

The code is shown on your display with the corresponding message.

Select and confirm the option shown.

j Enter message (up to 24 characters)  Page 15.

Confirm.

Deleting advisory messages

: Open the idle menu  Page 15.

Select and confirm the option shown.

Time/date sent?

Call sender?

Delete?

Advisory msg. on

0=Will return at:

Predefined messages with a colon can be completed by entering a digit.

Enter message text?

Save?

Advisory msg. off?

More functions/services 67

Displaying the number of waiting calls/

overload display

You can show the number of external waiting calls on the display if you pro-

grammed the "View number of calls" key  Page 52.

R Press the " Calls in Q" key.

If the number of waiting calls exceeds a preset limit while you are engaged in

another call (overload), the LED on the key lights up. Contact your service per

sonnel to find out the waiting call limit.

• LED off: There are no waiting calls.

• LED is flashing slowly: The set limit has been reached.

• LED is flashing quickly: The limit has been exceeded (overload).

Using another telephone like your own for a

call

Other parties can temporarily use your phone like their own for an outgoing call.

N Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown

j Enter the number of the other user.

j Enter the other user’s code. Page 63.

if nec.

If the other user has not set a PIN, he or she is prompted to do so on his or her

phone.

j Dial the external number. 

This state is canceled as soon as the call is ended.

Fax details and message on answering

machine

If a fax or answering machine is connected to your system and you have as-

signed the "Fax details" function to a programmable key  Page 52, the key

lights up when a fax or a message has been received.

Deactivating signaling

R Press the flashing "Fax service" key. The LED goes out.

PIN and Authorization?

*508=Temporary Phone?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Change PIN?

68 More functions/services

Changing a number (after exchanging/

moving/relocating a phone)

When configured (consult your service personnel), you can move your number

to any other phone.



Your phone to date is then assigned the old number of your new phone; the num-

ber including phone settings (e. g. programmed keys) are exchanged.

Prerequisite: Your old and new telephone are the first telephones at each con-

nection. The telephones are in idle state.

The following procedure is carried out on the new phone.

N Press the key shown.

Select and confirm the option shown.

j Enter own station number.

j Enter code (telephone lock)  Page 63.

(Not necessary if you have not set a code.)

Confirm.

Resetting services and functions

(system-wide cancellation for a telephone)

A general reset procedure is available for initiated functions. The following func-

tions are deleted, if enabled:

• Forwarding on

• Advisory msg. on

• Ringing group on

• Hunt group off

• Suppress call ID

• Call waiting tone off

• Do not disturb on

• Ringer cutoff on

• Received messages:

• View callbacks

N Press the key shown.

Select and confirm the option shown

Relocate?

Complete relocate?

If you change numbers of different system phones, programmed keys are

replaced with the default assignment.



You can however connect your phone to a different port and then carry out

the procedure.

#0=Reset services?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

More functions/services 69

Activating functions for another telephone

If configured (contact your service personnel), you can activate and deactivate

the following functions for other phones (associated service):

• Do not disturb,

code:

97/#97  Page 59

• Call forwarding, code

11,

12,

13/#1  Page 26

• Lock and unlock phone, 

code

66/#66  Page 62

• Ringing group,

code

81/#81  Page 81

• Leave an advisory message, 

code

69/#69  Page 66

• Group call, 

code

85/#85  Page 81

• Reset services and functions, 

code #0

 Page 68

• Control relays, 

code

90/#90  Page 73

• Night answer,

code

44/#44  Page 51

• Timed reminders,

code

46/#46  Page 64

N Press the key shown.

Confirm.

j Enter the internal station number of the phone where you wish to activate the

function.

j Enter code (for example,

97 for "Do not disturb on").

For any additional input, follow the instructions on your display.

*83=Associated serv?

70 More functions/services

Using system functions from outside

DISA (direct inward system access)

If configured (contact your service personnel), you can use an external phone

like an internal station

to set up an outgoing external connection via the system.

You can also activate or deactivate the following system functions:

• Reset services and functions, 

code #0

 Page 68

• Call forwarding, code

1/#1  Page 26

• Lock and unlock phone, 

code

66/#66  Page 62

• Save your PIN, 

code

93  Page 63

• Send a message, 

code

68/#68  Page 65

• Leave an advisory message, 

code

69/#69  Page 66

• Ringing group, code

81/#81  Page 81

• Group call, code

85/#85  Page 81

• Caller ID suppression, 

code

86/#86  Page 60

• Camp-on tone, code

87/#87  Page 44

• Open door, code

61  Page 32

• Release door opener, code

89/#89  Page 33

• Control relays, code

90/#90  Page 73

• Do not disturb, code

97/#97  Page 59

• Ringer cutoff, code

98/#98  Page 59

• Dial using speed dial, code

7  Page 39

• Associated service, code

83  Page 69

Prerequisite: Your phone supports tone dialing (DTMF) or you can switch your

phone to tone dialing. The phone is not connected to the system.

j Establish a connection to the system. Enter the station number (contact your

service personnel).

j Wait for the continuous tone (if necessary, switch phone to tone dialing) and en-

ter the internal number assigned to you and the corresponding PIN.

( Enter the code (only required if programmed in the system).

j Wait for the dial tone and enter the code for example,

97 for Do not disturb on.

If necessary, make further entries; refer also to the user guide for dial pulse/

DTMF phones.

j Dial the external number.

You can only perform one function/establish one outgoing connection at a

time.



The connection is cleared as soon as the function is successfully activat-

ed. 

In the case of an external call, the connection is cleared as soon as one of

the call partners hangs up.

More functions/services 71

Using functions in ISDN via code dialing

(keypad dialing)

If authorized (contact your service personnel), you can access ISDN functions

in some regions using codes.

N Press the key shown.

Confirm.

j Enter the required trunk number (contact your service personnel).

j Entering a code for required ISDN function (contact your service personnel).

Controlling connected computers/programs/

telephone data service

If this function has been configured (contact your service personnel), you can

control connected computers or programs running on them, such

as hotel ser-

vices or information systems, from your telephone.

Prerequisite: You have set up a connection.

N Press the key shown.

Confirm.

For entering data, you are guided by the connected computer. However, de-

pending on configuration (contact your service personnel), you must activate

your entries in one of the following ways:

Inputs in en-bloc mode:

0 ... 9 Enter data.

( Complete entry.

Confirm.

or Inputs in online mode:

The connected computer processes your entries directly.

( Enter the code.

0 ... 9 Enter data.

*503=Keypad dialing?

Contact your network provider to find out which ISDN functions can be

code-operated in your country.

Unify GmbH & Co. KG shall not be liable for damages/costs which may be

incurred by fraudulent activities or remote operation (such

as toll fraud).

*42=Tel. data service?

Entry complete?

72 More functions/services

Communicating with PC applications over a

CSTA interface

If configured (contact your service personnel), you can use your phone to com-

municate with PC applications (CSTA = Computer Supported Telecommunica-

tions Applications). You send information to the application and receive informa-

tion from the application, for example, via your phone display.

)494 Enter the code.

j Enter the three-digit ID for the application you wish to control.

+- 0 ... 9 : Use the relevant keys to communicate with the application.

Temporarily interrupting communication with the application

^ The phone rings. You answer the call.

T The "Data I/O" key flashes: Communication to the application is automatically in-

terrupted.

Resuming communication with the application

T Press the flashing "Data I/O" key. The LED lights up.

Ending communication with the application

Select and confirm the relevant CSTA message.

^ \ Lift the handset and replace it again.

More functions/services 73

Controlling relays (only for HiPath 3000)

If this function has been configured (contact your service personnel), you can

use up to four relays to enable/disable different devices (such

as a door opener).

Depending on how you program the relays, you can activate and deactivate

them manually them or configure them to activate and deactivate automatically

(after timeout).

Select and confirm the option shown.

select and confirm the option shown.

1 ... 4 Enter the relay.

Sensors (HiPath 33x0/35x0 only)

If configured (contact your service personnel), sensors are able to recognize sig-

nals, call your phone, and display an appropriate message on the screen.

Paging persons (not for U.S.)

If radio paging equipment (PSE) is connected to your system (contact your ser-

vice personnel), you can locate people via their pocket receivers.

Pocket receivers signal a call request to the person you want to page. This per-

son can then answer the page at the nearest phone.

Paging persons

To ensure that you can be found, you must have enabled a ringing group

 Page 82, call forwarding  Page 26 or call forwarding-no answer (service

technician) to the internal station number of your PSE.

A call request is signaled automatically.

Answering the page from the nearest telephone

^ Lift the handset.

)59 Enter the code.

j Enter own station number.

*90=Control Relay On?

#90=Control Relay Off?

74 Making calls in the team/executive/secretary configuration

Making calls in the team/executive/

secretary configuration

If configured (consult your service personnel), you belong to a team of subscrib-

ers with multiple lines (multi-line  Page 10). Your phone features trunk keys

(MULAP keys)  Page 75.

Lines

A distinction is made between primary and secondary lines. Each of these line

types can be used on a private or shared basis

 Page 74.

Primary line

All multi-line telephones have a primary line. This line can be reached in the usu-

al manner via your public phone number. Incoming calls are signaled on this line.

Secondary line

The secondary line on your phone is used as a primary line by another subscrib-

er. Your primary line, which is configured on another telephone, simultaneously

functions as the secondary line on that telephone.

Line utilization

Private line

A line that is used by a single telephone. This line cannot be used as a second-

ary line by another telephone.

Shared line

A line that is configured on multiple telephones. The line status (if configured) is

displayed for all telephones that share this line. If, for

example, a shared line is

being used by a telephone, a status message indicating that this line is busy is

displayed on all other telephones.

Direct call line

A line with a direct connection to another telephone.

You can see the status of the line from the LED.

Line seizure

Line seizure must be configured (consult your service personnel). If automatic

line seizure is configured, a trunk is automatically assigned when you lift the

handset or press the trunk key.

Making calls in the team/executive/secretary configuration 75

Trunk keys

The programmable keys on multi-line phones function as line keys. Every sen-

sor key programmed as a "Trunk key" (key label: Transfer Trk) corresponds to

a trunk with the result that you can configure up to

8 trunks in OpenStage 30 T .

As a team member, you can independently program the following functions on

keys

 Page 52:

• Direct station select

• Join/leave group

(not available on executive phone in an executive/secretary team)

• Ring Transfer: On/Off

(only in an executive/secretary team)

You can also program a sensor key with the function "Forward Line" (call for-

warding) for each line.

LED displays on trunk keys

Answering calls with the trunk keys

Prerequisite: Your telephone rings or the trunk key flashes quickly.

if nec. T Press the trunk key that is flashing quickly. 

(not necessary if "Prime Line" is active).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Dialing with trunk keys

if nec. S Press the free trunk key you wish to use to establish the connection

(not necessary if "Prime Line" is active).

j Dial the phone number.

^ If the party does not answer: Lift the handset.

or On-hook dialing: Speakerphone mode.

LED Explanation

Off

– The line is in idle mode.

Flashing

1 In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The

flashing interval represents different statuses, which are described in detail in the corresponding

sections of the manual.

– Incoming call on the line.

– Hold reminder is activated.

– The line is on "Hold".

– The line is busy.

76 Making calls in the team/executive/secretary configuration

Placing a call on hold on a trunk key and retrieving

the held call

Prerequisite: You are conducting a call via one of your group’s trunks. The

"Hold" key has been programmed on your telephone

 Page 52.

Hold

S Press the "Hold" key.

if nec.

\ or s Replace the handset or press the disconnect key.

Depending on the configuration (contact your service personnel), this may be

necessary so other team members can also pick up the call on hold.

Retrieving the call

T Press the trunk key flashing slowly.

Making calls on multiple lines alternately

Prerequisite: You are conducting a call via one of your group’s trunks. Another

trunk key is flashing.

T Press the flashing trunk key. The first call party is on hold on the other trunk.

T Press the trunk key flashing slowly. The second call party is on hold.

You can switch between lines as often as you wish. Press the trunk key flashing

slowly each time.

MULAP conference release

If configured (consult your service personnel), you can program a sensor key on

your phone with the function "MULAP Privacy Release"

 Page 52. The default

label is "Priv Release".

If you program this key, you do not have to use the menu to set up a conference.

Your team partner only has to press the flashing trunk key associated with your

trunk on his or her phone to immediately join the conference.

[ You are conducting a call.

S Press the "Priv Release" key. The LED lights up.

Up to three team members can now join the conference.

Prerequisite: The trunk on which you are speaking is configured on the other

phone as a trunk key.

T Press the flashing trunk key.

Making calls in the team/executive/secretary configuration 77

Direct station selection key

Each team member has a direct station selection key for every other team mem-

ber.

This means that each team member can be reached directly by other team

members at the touch of a button.

Understanding LED messages from DSS keys

S LED on the DSS key is off - the team member is not engaged in a phone call.

R LED on the DSS key is lit - the team member is engaged in a phone call or has

activated do not disturb.

T LED on the DSS key is flashing rapidly - a call has arrived for you and needs to

be answered.

T LED on the DSS keys is flashing slowly - a caller is trying to reach another mem-

ber of your team, who has not yet answered.

Using DSS keys to answer calls

Prerequisite: Your telephone rings or the DSS key flashes.

if nec. T Press the flashing DSS key.

This is not necessary if you are called directly (DSS key flashes quickly).

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Calling a team member directly

S Press the DSS key.

R If the team member you wish to reach is engaged in another call, the DSS key

on your telephone is lit. You can still make the call in this case.

^ If the party does not answer: Lift the handset.

or On-hook dialing: Speakerphone mode.

78 Making calls in the team/executive/secretary configuration

Transferring a call in progress

S Press the DSS key and announce the call if necessary.

\ Replace the handset.

s Press the key shown.

Accepting a call for another team member

T Press the flashing DSS key or trunk key.

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

Forwarding calls on trunks

You can immediately forward internal or external calls to different internal or ex-

ternal telephones (destinations). (External destinations require special configu-

ration in the system).

Activating call forwarding for one trunk activates the function for all trunk keys

assigned to this trunk in your group.

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

S If available, press the "CFW MULAP" key. 

(You have programmed a key with the incomplete "CFW MULAP" function, ex-

cluding the call forwarding type and destination  Page 52.)

S Press the required line key.

j Enter the required trunk number.

Select and confirm the option shown.

select and confirm the option shown

select and confirm the option shown.

j Enter the destination number.

Confirm.

S If available, press the "CFW MULAP" key. (You have stored the call forwarding

type and destination on the "CFW MULAP" key,

 Page 52.)

Forward MULAP on

1=all calls

2=external calls only

3=internal calls only

Save

Making calls in the team/executive/secretary configuration 79

Deactivating call forwarding

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

R Press the required line key.

j Enter the required trunk number.

R If available, press the "CFW MULAP" key.

Understanding LED messages of the "CFW MULAP" key

S The LED on the "CFW MULAP" key is off - call forwarding is not active for this

trunk.

R The LED on the "CFW MULAP" key lights up - call forwarding is active for this

trunk.

T The LED on the "CFW MULAP" key is flashing slowly, the trunk is the call for-

warding destination.

Forward Line: Off

If you have activated call forwarding for a trunk, a special dial tone sounds

when the line is seized.

80 Making calls in the team/executive/secretary configuration

Transferring calls directly to the

executive phone

Normally, all calls for the executive are audibly signaled only by the secretary

phone.



You can set audible signaling so calls are signaled only by the executive phone

or by a second phone assigned to it.

Prerequisite: On your phone there is a sensor key programmed with the func-

tion "Ring Transfer". The default label is "Ring xfer".

Activating

S Press the "Ring xfer" key. The LED lights up.

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

S Press the required line key.

j Enter the required trunk number.

Deactivating

R Press the "Ring xfer" key. The LED goes out.

N Open the Program/Service menu  Page 17.

Select and confirm the option shown.

S Press the required line key.

j Enter the required trunk number.

Ring Transfer: On

Ring Transfer: Off

Using team functions 81

Using team functions

If configured (consult your service personnel), your telephone is part of a team.

The team consists of internal phones that are able to use certain functions.

Activating/deactivating a group call

If configured (consult your service personnel), you belong to one or more groups

of stations, which can be reached via hunt group or group call station numbers.



Incoming calls are signaled one after the other (= hunt group) or simultaneously

group call) on all phones in the group, until a group member answers the call.

Each station in the group can still be reached via their personal station number.

You can activate and deactivate the audible signal for a hunt group, group call

or individual trunks in a group.

You are part of a hunt group or call group

: Open the idle menu  Page 15.

Select and confirm the option shown

select and confirm the option shown.

S or R Press the "Hunt group" key.

You belong to multiple groups

: Open the idle menu  Page 15.

Select and confirm the option shown

[1]

select and confirm the option shown.

S or R Press the "Hunt group" key.

If an "X" appears between group/trunk number (such as 301) and group name,

the audible tone is active for this group or trunk.

No "X" means that the audible tone is deactivated.

Confirm. The next group/trunk number is displayed with a group name.

Select and confirm the option shown

.

The audible tone for the group/trunk displayed is deactivated.

Select and confirm the option shown

[2]

.

The audible tone for the group/trunk displayed is activated.

Leave group?

1. ”Differing display view in a HiPath 4000 environment”  Seite 88

Join group?

Leave group?

Join group?

301 X Group name

301 Group name

Next?

Leave group?

2. ”Differing display view in a HiPath 4000 environment”  Seite 88

Join group?

82 Using team functions

Select and confirm the option shown. 

The audible tone for all groups and trunks is deactivated.

Select and confirm the option shown. 

The audible tone for all groups and trunks is activated.

Accepting a call for another member of your

team

You can use your own telephone to accept calls for other telephones in your

team, even while on a call (call pickup groups; contact your service personnel).

Prerequisite: Your telephone rings briefly. "Call for:" appears on the upper dis-

play line with the station number or name of the originator; the station number or

name of the caller appears on the lower line.

Confirm.

Ringing group

You can have calls for your telephone signaled audibly at up to five other internal

phones. The phone that answers the call first receives the call.

Saving, displaying, and deleting telephones for the ringing group

N Press the key shown.

Select and confirm the option shown.

Follow the display prompts (enter the internal station number).

Removing all telephones in a call ringing group

Select and confirm the option shown.

#=Leave all groups

*=Rejoin all groups

If you have activated the audible tone for another group/trunk or deactivat-

ed the audible tone for all groups/trunks you belong to, you will hear a spe-

cial dial tone when you lift the handset.

Pickup - group?

*81=Ringing group on?

If your phone belongs to a ringing group, your display will show the station

number or the name of the originator on the upper line and that of the caller

on the lower line.

Ringing group off?

Using team functions 83

Uniform Call Distribution (UCD)

If configured (consult your service personnel), you may belong to a group of sta-

tions (agents), to which calls are distributed.

An incoming call is always assigned to the agent idle the longest.

Logging on and off at the beginning and end of your shift

N Press the key shown.

Select and confirm the option shown.

Confirm

select and confirm the option shown.

j To log on, enter your identification number ("Agent:"). Contact your service per-

sonnel to find out what it is.

Logging on and off during your shift

N Press the key shown.

Select and confirm the option shown.

Confirm.

select and confirm the option shown.

UCD?

*401=Log on?

#401=Log off?

UCD?

#402=Not available?

*402=Available?

84 Using team functions

Requesting and activating a work time

You can request/activate work time to ensure you have enough time to wrap up

the last call. Your phone is excluded from call distribution for a set period or until

you log back on.

N Press the key shown.

Select and confirm the option shown.

Confirm.

select and confirm the option shown.

Turning the night service on and off for UCD

N Press the key shown.

Select and confirm the option shown.

Confirm.

select and confirm the option shown.

Display the number of waiting calls

N Press the key shown.

Select and confirm the option shown.

Confirm.

UCD?

*403=Work on?

#403=Work off?

UCD?

*404=UCD night on?

#404=UCD night off?

UCD?

*405=Calls in queue?

Individual phone configuration 85

Individual phone configuration

Setting contrast

+ or - Press one of the keys shown in idle mode  Page 15.

Select and confirm the option shown.

+ or - Modify the setting. Keep pressing the key until the desired contrast is set.

= Save.

Adjusting audio settings

Optimize the audio settings on your OpenStage for your environment and ac-

cording to your personal requirements.

Adjusting the receiving volume during a call

You are conducting a call.

+ or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

= Save.

Adjusting the ring volume

+ or - Press one of the keys in idle mode  Page 15 or while a call is in progress.

Confirm.

+ or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

= Save.

Adjust ring tone

+ or - Press one of the keys shown in idle mode  Page 15.

Select and confirm the option shown.

+ or - To adjust the ring tone: Keep pressing the keys until the desired tone is set.

= Save.

Display contrast? f

Ring volume?

Ring tone?

86 Individual phone configuration

Adjusting the attention ring volume

If you are part of a team with trunk keys, other calls can be signaled acoustically

in the team during a call. You will hear the attention ring.

+ or - Press one of the keys shown in idle mode  Page 15.

Select and confirm the option shown.

+ or - Raise or lower the volume. Keep pressing the key until the desired volume is set.

i Save.

Adjusting the speakerphone to the room acoustics

To help the other party understand you clearly while you are talking into the mi-

crophone, you can adjust the telephone to the acoustics in your environment:

"Quiet room", "Normal room" and "Noisy room".

+ or - Press one of the keys shown in idle mode  Page 15.

Select and confirm the option shown.

+ or - To set the room type: Keep pressing these keys until the setting you want ap-

pears on the screen.

= Save.

Language for system functions

N Press the key shown.

Select and confirm the option shown.

Select the language you wish to use (such as "Spanish") and press the "OK" di-

alog key to confirm.

Attention Ring Vol.

Speakerphone mode?

More features? f

*48= Select language?

15=Spanish?

Testing the phone 87

Testing the phone

Testing functionality

You can test your phone’s functionality.

Prerequisite: The phone is in idle mode.

N Press the key shown.

Select and confirm the option shown.

Select and confirm the option shown.

If everything is functioning correctly:

• all LEDs on the phone flash (only the menu key LED is continuously lit)

• your station number is displayed

• the ring tone is audible

Checking the key assignment

You can check key assignment on your phone to determine which functions are

assigned to which keys.

N Press the key shown.

Select and confirm the option shown.

S Press any key. The key assignment is displayed.

Select and confirm the option shown.

More features?

*940=Phone test?

Prog. feature key

Exit

88 Differing display view in a HiPath 4000 environment

Differing display view in a

HiPath 4000 environment

Depending on the system configuration, some functions may not always be of-

fered in the display as described in this document.

In addition, display texts may differ from those described in this document ac-

cording to the system configuration. 

The following table provides an overview:

HiPath 3000 display HiPath 4000 display Description

Program/Service Service menu?  Page 17

Transfer Transfer?  Page 25

View callbacks Show callback destinations?  Page 30

Pickup - directed Pickup - directed  Page 31

Caller list Call list/log?  Page 35

Use speed dialing Use speed dialing?

 Page 39

Change Speed Dial Speed dial?

Call wait.term. Second call release?

 Page 44

Call wait.trm.off Second call on/off

Ringer cutoff on/off Ringer cutoff on/off?  Page 59

Join/leave group Hunt group on/off?  Page 81

Fixing problems 89

Fixing problems

Responding to error messages

Possible causes:

Station number is incorrect.

Possible reactions:

Enter correct station number.

Possible causes:

Locked function selected.

Possible reactions:

Apply to service personnel for authorization for relevant function.

Possible causes:

Dialed a non-existent station number. Called phone is unplugged.

Possible reactions:

Enter correct station number. Call this station again later.

Possible causes:

Dialed your own station number.

Possible reactions:

Enter correct station number.

Contact partner in the case of problems

Contact your service personnel if a fault persists for more than five minutes, for

example.

Invalid entry

Not authorized

Currently not possible

Invalid station number

90 Fixing problems

Troubleshooting

Pressed key does not respond:

Check if the key is stuck.

Telephone does not ring:

Check whether the "Do not disturb" function is activated on your telephone

(

 Page 59). If so, deactivate it.

You cannot dial an external number:

Check whether your telephone is locked.

If the phone is locked, enter your PIN to unlock it  Page 62.

To correct any other problems:

First contact the relevant service personnel. If the service personnel are unable

to correct the problem, they must contact Customer Service.

Caring for your telephone

• Never allow the telephone to come into contact with coloring, oily or aggres-

sive agents.

• Always use a damp or antistatic cloth to clean the telephone. Never use a dry

cloth.

• If the telephone is very dirty, clean it with a diluted neutral cleaner containing

surfactants, such as a dish detergent. Afterwards remove all traces of the

cleaner with a damp cloth (using water only).

• Never use aggressive or alcohol-based cleansers on plastic parts. The use of

scouring agents is also forbidden.

Fixing problems 91

Labeling keys

The following options are available for labeling keys of the OpenStage 30 and/

or OpenStage

Key Module 15 with the functions assigned to them or the saved

numbers on them:

Labeling

• By hand:

Labeling strips are supplied with your OpenStage 30 and

OpenStage Key Module 15. Note the function or name in the white field on the

strip and insert the strip on your OpenStage 30 or OpenStage Key Module 15.

• With a computer via the Internet:

You can find the "online labeling tool" together with the user interface at 

http://wiki.unify.com/wiki/Key_Labelling_Tool

• Select the appropriate key labeling tool in your language. You can use the tool

online via the browser or you can download it for local use.

92 Index

Index

Activating door opener ............................................. 32

Advisory message .................................................... 66

deleting .................................................................. 66

Agents ...................................................................... 83

Alternating ................................................................ 25

Announcement ......................................................... 40

Answer timed reminder ............................................ 64

Answering machine .................................................. 67

Assigning a DID number .......................................... 41

Associated dialing/dialing aid ................................... 42

Associated service ................................................... 69

Attention ring volume ............................................... 86

Audio keys ................................................................ 13

Automatic call waiting ............................................... 44

Automatic connection setup ..................................... 41

Automatic line seizure .............................................. 22

Busy override ......................................................50, 60

Call

accepting ............................................................... 18

accepting in a team ............................................... 78

accepting, group .................................................... 82

distributing ............................................................. 83

ending ................................................................... 21

entrance phone ..................................................... 32

forwarding ............................................................. 26

forwarding in a team .............................................. 78

holding ................................................................... 46

in a team with trunk keys ....................................... 75

incoming ................................................................ 18

parking .................................................................. 45

pickup, directed ..................................................... 31

rejecting ................................................................. 24

retrieving from park ..........................................45, 46

transfer after announcement ................................. 49

transferring .......................................................25, 78

using DSS keys in a team ..................................... 77

Call charge assignment ............................................ 58

Call charges

for another telephone ............................................ 57

for your telephone ................................................. 57

Call duration ............................................................. 57

Call forwarding ......................................................... 26

MSN in CO ............................................................ 28

Call log ..................................................................... 17

Call request .............................................................. 17

Call signal ................................................................ 18

Call volume .............................................................. 85

Call waiting ............................................................... 50

accepting ............................................................... 43

Call waiting (camp-on)

tone off .................................................................. 44

Call waiting on/off ..................................................... 44

Call waiting tone on/off ............................................. 44

Callback ................................................................... 29

Caller ID suppression ............................................... 60

Caller list, using ........................................................ 35

Calling a second party .............................................. 25

Calls

recording ............................................................... 48

Calls in queue .....................................................67, 83

CE marking ................................................................ 3

Central telephone lock ............................................. 63

CFNR ....................................................................... 27

Change number ....................................................... 68

Changed phone ....................................................... 68

Charges

for another telephone ............................................ 57

for your telephone ................................................. 57

Checking the key assignment .................................. 87

Code dialing in ISDN ................................................ 71

Conference .............................................................. 25

Connection setup

automatic .............................................................. 41

Connection setup, automatic .................................... 41

Consultation ............................................................. 25

Control relays ........................................................... 73

CSTA ....................................................................... 72

Details, fax ............................................................... 67

Dialing

en-bloc .................................................................. 34

from the caller list .................................................. 35

with speed dialing ................................................. 39

with the dialing aid ................................................ 42

Dialing aid

S0 bus ................................................................... 42

Dialing numbers

from the internal directory ..................................... 36

from the LDAP database ....................................... 37

using redial ............................................................ 23

Direct inward system access (DISA) ........................ 70

Direct station select .............................................53, 77

Directory, internal ..................................................... 36

DISA ......................................................................... 70

Discreet calling ......................................................... 40

Display view for

HiPath 4000 environment ..................................... 88

Index 93

Distributing calls ....................................................... 83

Do not disturb ........................................................... 59

Door release ............................................................. 33

Editing a dial number ............................................... 34

Editing dial inputs ..................................................... 34

Editing the station number ....................................... 34

En-bloc dialing .......................................................... 34

Entrance telephone .................................................. 32

Fax details ................................................................ 67

Forwarding

MSN in CO ............................................................ 28

multiple subscriber number (MSN) ........................ 28

Forwarding MSN in CO ............................................ 28

Free keys

programming ......................................................... 52

Function keys ........................................................... 13

programmed .......................................................... 14

Functions

activating/deactivating for another telephone ........ 69

programming on a key .......................................... 52

resetting ................................................................ 68

using from the outside ........................................... 70

General information .................................................... 9

Group call ................................................................. 81

Handsfree answerback ............................................ 31

off .......................................................................... 31

on .......................................................................... 31

Hold .......................................................................... 46

Hotline ...................................................................... 41

Hotline delayed ........................................................ 41

Hunt group ............................................................... 81

Idle mode ................................................................. 15

Important information ................................................. 4

Incoming calls .......................................................... 17

Internal directory ...................................................... 36

key module ............................................................... 12

Keypad ..................................................................... 15

Keypad dialing ......................................................... 71

Keys

programming ......................................................... 52

saving incomplete ................................................. 52

LDAP telephone database ....................................... 37

Leaving an advisory message .................................. 66

LED

trunk keys .............................................................. 75

LED display

direct station selection keys .................................. 14

function keys ......................................................... 14

LED messages, understanding ..................... 53, 77, 79

Line seizure, automatic ............................................ 22

Line utilization .......................................................... 74

Location of the telephone ........................................... 4

Locking all phones ................................................... 63

Locking/unlocking .................................................... 62

Mailbox key .............................................................. 13

Making calls ............................................................. 22

Making mobile calls .................................................. 67

Menu key ................................................................. 13

Message

answering .............................................................. 65

deleting/displaying ................................................ 65

receiving ................................................................ 65

sending ................................................................. 65

Microphone .............................................................. 21

Move function ........................................................... 68

Move with phone ...................................................... 68

MULAP conference release ..................................... 76

MULAP keys, trunk keys .......................................... 74

Multi-line telephone .................................................. 10

Multiple subscriber number (MSN)

forwarding ............................................................. 28

Nameplate ................................................................ 10

Navigation keys ........................................................ 13

Night answer ............................................................ 51

Number

saving .................................................................... 56

94 Index

Open listening .......................................................... 21

Opening a door ........................................................ 32

with a code ............................................................ 32

OpenStage 30T

speakerphone mode function

notes .................................................................. 19

setting the room character ................................. 86

OpenStage Key Module 15 ...................................... 12

Operating instructions ................................................ 3

Operating steps

programming on a key .......................................... 55

Operational elements ............................................... 11

Outgoing calls .......................................................... 17

Overload ................................................................... 67

Parking a call ............................................................ 45

Personal identification number ................................. 63

Phone

locking another ...................................................... 63

locking/unlocking centrally .................................... 63

using another like your own .................................. 67

Phone settings ......................................................... 85

Pickup (call) .........................................................31, 82

PIN ........................................................................... 63

for a telephone ...................................................... 62

Placing a call on hold

in the team ............................................................ 76

Primary line .............................................................. 74

Private line ............................................................... 74

Procedure

programming on keys ............................................ 55

Product designation ................................................. 10

Program/Service menu ............................................ 17

Programmed function keys ...................................... 14

Programming free keys ............................................ 52

Project calls .............................................................. 58

Project code, account code ...................................... 58

Radio paging equipment (PSE) ................................ 73

Recall ....................................................................... 49

Receiving volume ..................................................... 85

Recording ................................................................. 48

Redialing a number .................................................. 23

from the caller list .................................................. 35

Relays ...................................................................... 73

Relocate ................................................................... 68

Repdial keys ............................................................. 23

Reserve trunk ........................................................... 41

Resetting functions ................................................... 68

Resetting services .................................................... 68

Ring transfer

in an executive/secretary team ............................. 80

Ringer cutoff ............................................................. 59

Ringing group, .......................................................... 82

Room monitor ........................................................... 61

Safety notes ............................................................... 3

Save PIN .................................................................. 63

Second call .............................................................. 44

accepting ............................................................... 43

Second layer ............................................................ 23

Secondary line ......................................................... 74

Secret busy override ................................................ 60

Sensors .................................................................... 73

Serial number ........................................................... 10

Shared line ............................................................... 74

Shift .......................................................................... 23

Shift key ................................................................... 23

Sicherheitshinweise ................................................... 3

Silent monitor

no tone .................................................................. 60

Single-line telephone ............................................... 10

Speaker call ............................................................. 40

Speakerphone

notes ..................................................................... 19

Speakerphone distance ............................................. 4

Speakerphone mode ...........................................19, 20

function ............................................................19, 20

information .......................................................10, 19

setting the room character .................................... 86

setting the volume ................................................. 86

Special dial tone ....................................................... 59

Speed-dialing

dialing .................................................................... 39

saving station speed-dialing .................................. 39

suffix-dialing .......................................................... 39

system ................................................................... 39

Station number

assigning ............................................................... 41

correcting .............................................................. 34

deactivating display ............................................... 60

suppressing ........................................................... 60

Station speed-dialing ............................................... 39

Suffix-dialing

automatic .............................................................. 39

DTMF tone dialing ................................................. 48

System speed-dialing ............................................... 39

System-wide cancellation ......................................... 68

Tel. data service ....................................................... 71

Index 95

Telephone

locking ................................................................... 62

locking/unlocking ................................................... 62

Telephone database LDAP ...................................... 37

Telephone maintenance ........................................... 90

Temporary phone ..................................................... 67

Text

answering .............................................................. 65

receiving ................................................................ 65

Text message

deleting/displaying ................................................. 65

sending .................................................................. 65

Three-party conference ............................................ 25

Timed reminder ........................................................ 64

Toggle/connect

in the team ............................................................ 76

Tone dialing .............................................................. 48

Tone dialing (DTMF dialing) ..................................... 48

Trace call .................................................................. 61

Transfer (call) ......................................................25, 78

after announcement .............................................. 49

Troubleshooting ....................................................... 90

Trunk flash ............................................................... 49

Trunk keys ................................................................ 75

Trunk, reserving ....................................................... 41

UCD ......................................................................... 83

Unanswered calls ..................................................... 17

User support ............................................................... 9

Variable call forwarding ............................................ 26

Volume

keys ....................................................................... 13

set ......................................................................... 23

Waiting calls ............................................................. 67

Work time ................................................................. 84

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Siemens Open Stage 30T - Unify Manual

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