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A31003-P3010-U102-16-7619, 03/2014
myPortal for Desktop, User Guide 159
Configuration
How to Configure a Call Transfer
6.17 How to Configure a Call Transfer
Step by Step
1) Click on Setup.
2) Click on My Preferences > Miscellaneous.
3) Select one of the following options in the Transfer Method drop-down list:
If you want to transfer the call directly to a subscriber without first
speaking to that subscriber, select Blind Transfer.
If you want to speak to the subscriber before transferring the call to that
subscriber, select Consultation Transfer.
4) Click on Save.
Related Topics
Related Topics
How to Transfer a Call
6.18 How to Enable or Disable Dialing by Entering a Name
Prerequisites
You are working under Windows.
Step by Step
1) Click on Setup.
2) Click on My Preferences > Miscellaneous.
3) Select one of the following options:
If you want to enable dialing by entering a name, select thePerform Live
Search check box.
If you want to disable dialing by entering a name, clear theEnable Live
Search check box.
4) Select one of the following options:
If you want the LDAP contacts to also be included in the live search when
dialing by entering a name, select the check box Include LDAP contacts
in live search.
If you do not want the LDAP contacts to be included in the live search
when dialing by entering a name, clear the check box Include LDAP
contacts in live search.
5) Click on Save.
Related Topics
159


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