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Unified Communications
A31003-P3010-U102-16-7619, 03/2014
144 myPortal for Desktop, User Guide
AutoAttendant
Click on the Directories tab or window, then on Internal Directory or
External Directory, and then on a contact.
INFO: A current communication partner can alternatively also be
contacted via an instant message from the screen pop of the call.
2) Select Send Instant Message in the context menu.
3) If you want to add further communication partners the chat (to create a multi-
user chat), drag them from Favorites or Directories to the Instant Message
window.
4) If you want to remove a communication partner from the multi-user chat,
select Remove in the Instant Message window in the user area from the
context menu of the symbol or image representing the respective
communication partner.
5) Enter the text in the Instant Message window in the input area.
6) If you want to insert an emoticon into the text, select one of the following
options:
Click on the Smiley icon and then on the desired emoticon.
Enter the keyboard shortcut for the emoticon, e.g., :).
7) Click Send.
8) If you want to delete the previous history of the chat in the Message Center,
click on the Trash icon.
Related Topics
Related Topics
Directories
Favorites List
How to Define an XMPP Alias
5.7 AutoAttendant
Depending on the presence status of the called party, the AutoAttendant offers
callers options to route voice calls to fixed numbers or their voicemail box. Callers
signal their choice by entering digits at the phone.
Related Topics
5.7.1 Personal AutoAttendant
The personal AutoAttendant offers callers the option of forwarding their voice
calls to the phone numbers defined by you or to your voicemail box, depending
on your Presence status. Callers signal their choice by entering digits at the
phone.
144


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