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Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Malfunction table
Cleaning aids for the
cooking compart-
ment
Cup filled with washing-up liquid solu-
tion:
Add a few drops of washing-up liquid to
a cup of water. Place a spoon into the
container as well to prevent delayed
boiling. Heat the water for 2 minutes at
maximum microwave output.
Switch off the appliance and leave the
container to stand in the cooking com-
partment with the door closed for
another 5 minutes.
Then wipe around the cooking compart-
ment using a soft cloth and allow it to
dry thoroughly.
Indentation in the
cooking compart-
ment
Damp cloth:
Water must not penetrate the appliance
through the turntable drive.
Wire racks Hot soapy water:
Clean using stainless-steel cleaner or
clean in the dishwasher.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal Hot soapy water:
Clean with a dish cloth and do not
scour. Do not use metal or glass scrap-
ers for cleaning.
Area Cleaning agents
Appliance front with
stainless steel
Hot soapy water:
Clean with a dish cloth and then dry with
a soft cloth. Remove flecks of limescale,
grease, starch and albumin (e.g. egg
white) immediately. Corrosion can form
under such flecks. Special stainless-
steel cleaning agents are available from
the after-sales service or from specialist
retailers. Do not use glass cleaners or
metal or glass scrapers for cleaning.
Cooking compart-
ment
Hot soapy water or a vinegar solution:
Clean with a dish cloth and then dry with
a soft cloth.
For stubborn dirt: Do not use oven spray
or any other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Area Cleaning agents
Problem Possible cause Remedy/information
The appliance does not work. Faulty circuit breaker. Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Plug not plugged in. Plug in the plug.
Power cut Check whether the kitchen light works.
The appliance does not work.
@
appears in the display panel.
Childproof lock is active. Deactivate the childproof lock (see section:
Childproof lock).
:‹‹ and 0 are in the display
panel.
Power cut Reset the clock.
The microwave does not switch on. Door not fully closed. Check whether food residue or debris is
trapped in the door.
37


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