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Add-ons
Gigaset T500 PRO / Gigaset 300 PRO / en / A31008-M2212-R101-3-7619 / user_addOns.fm / 19.03.2012
Version: %@27.05.2010
Troubleshooting
Connector does not start
In rare cases due to a fault in Microsoft Outlook, Gigaset MS Outlook Connector may be
deactivated. This may occur, for example, if Outlook is not closed down properly and the
Outlook process is ended via the Windows Task Manager. In this case, it might be listed in
the "Disabled Items" view in Microsoft Outlook and can be reactivated from there.
You will find "Disabled Items" in the main menu under
It might also be listed under the COM add-ins view and can be reactivated from there.
The COM add-ins view is located in the main menu under
The log file
Like other Gigaset Windows Clients, Gigaset MS Outlook Connector also writes a log file
recording error information (
£ P. 5 5 ).
Outlook 2003 "?
£ Info" and then click on "Disabled Items…".
Office 2007 "?
£ Disabled Items…".
Outlook 2003 "Tools
£ Options… £ Advanced £ Advanced Options…
£ COM Add-ins"
Office 2007 "Tools
£ Trust Centre… £ Add-Ins."
Then under "Manage:" at the bottom, select "COM Add-Ins" and click on
"Go…".
