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Customer Service & Assistance
Gigaset E490/E495 / GBR / A31008-M2105-L101-2-7619 / appendix.fm / 15.05.2013
Version 4, 16.09.2005
Customer Service & Assistance
You have questions? As a Gigaset customer, you can take advantage of our comprehensive serv-
ice offerings. You can find help quickly in this User Manual and in the service pages of our
Gigaset online portal.
Please register your phone right after purchase on www.gigaset.com/uk/service
thus enabling us to provide you even with better service in case of questions or in case of a war-
ranty claim. Your personal user account enables you to directly contact our customer service by
email.
In our constantly updated online service on www.gigaset.com/uk/service
you can find:
u Extensive information about our products
u FAQ compilations
u Keyword search to help find topics quickly
u Compatibility database: Find out which base stations and handsets can be combined.
u Product comparison: Compare the features of several products with each other.
u Downloads for user manuals and current software updates
u E-mail contact form for customer service
Our service representatives are available on the telephone for more advanced questions or in-
person consultation.
Here you can get competent advice on questions regarding installation, operation and
configuration:
UK: +44 84503 18190
(local call cost charge)
Please note that if the Gigaset product is not sold by authorised dealers in the national territory
the product may not be fully compatible with the national telephone network. It is clearly spec-
ified on the box near the CE mark for which country/countries the equipment has been devel-
oped. If the equipment is used in a manner inconsistent with this advice or with the instructions
of the manual and on the product itself, this may have implications on the conditions for war-
ranty or guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which
proves the date of purchase (date from which the warranty period starts) and the type of goods
that have been purchased.
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