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Cleaning and care
The information in this section provides help on how best to
care for your cooktop. Suitable cleaning products can be
purchased from the after-sales service or in our eShop.
Glass ceramic
Clean the cooktop after each use. This will prevent spills from
burning onto the ceramic.
Only clean the cooktop when it has cooled down sufficiently.
Use only cleaning agents which are suitable for ceramic. Follow
the cleaning instructions on the packaging.
Never use:
Undiluted washing-up liquid
Detergent intended for dishwashers
Scouring agents
Harsh cleaning agents such as oven spray or stain remover
Abrasive sponges
High-pressure cleaners or steam jet cleaners
Heavy deposits of dirt can be best removed with a glass
scraper, available from retailers. Please note the manufacturer's
instructions.
You can also obtain a suitable glass scraper from our after-
sales service or from the e-Shop.
Hob surround
To prevent damage to the hob surround, please observe the
following instructions:
Use only warm, soapy water.
Do not use harsh or abrasive agents.
Do not use the glass scraper.
Resolving malfunctions
Malfunctions often have simple explanations. Please read the
following notes and tips before calling the after-sales service.
Notes, warnings and error messages
If a problem occurs, notes, warnings or error messages are
automatically shown in the display.
Notes
Notes are displayed if the cooktop requires a change of the
current cooking situation. However, the user can also call up
notes. See section Info button.
To close the notes, touch the
± display area.
Note: Notes are displayed with a blue line.
Warnings
Warnings are displayed if an error occurs within the appliance
which means you can only continue to use the cooktop with
limitations. Follow the instructions on the display and touch
the
± display area to close the warning.
Note: For some warnings, an error code is displayed (e.g.:
[C3])
If necessary, specify the error code when you contact the after-
sales service.
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15


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