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06.06.01 35c-ger.fm P35 - style, engl., A31008-H4000-A1-6-7619
65
Problem
ProblemProblem
Problem Possible Causes
Possible CausesPossible Causes
Possible Causes Possible Corrective Measures
Possible Corrective MeasuresPossible Corrective Measures
Possible Corrective Measures
Voice Mail not
working
Divert not set. Set divert
(see page 49).
I flashing Message store full. Delete messages to make room
(see page 33).
Cannot send a
message
Service providers do not support
this service.
Check with service provider.
Service centre phone number
incorrect or not set.
Set service centre
(see page 39).
SIM card contract does not support
this service.
Contact service provider.
Service provider overloaded Try again.
Destination does not have a
compatible phone.
Check.
Cannot set a
function
Not supported by service provider
or registration required.
Contact service provider.
Charge counter
not working
Charge unit pulse not transferred. Contact service provider.
PIN error 3 incorrect entries. Enter the MASTER PIN (PUK)
provided with the SIM as in-
structed. If you have lost the
MASTER PIN or PIN, contact the
service provider.
Phone CODE
error
3 incorrect entries. Contact Siemens Service
(see page 62).
Service provider
CODE error
No authorisation for this service. Contact service provider.
Too few/too
many menu
entries
Functions may have been added or
removed by the service provider
using the SIM card
Check with the service provider.
Fax function
unavailable
Incorrect settings in PC. Check settings
(see page 57).
No authorisation for this service. Contact service provider.
Accidents
AccidentsAccidents
Accidents
Severe shock Remove and refit the battery and SIM. Do not dismantle.
Immersion in
water
Dry immediately with cloth; do not heat. Dry connector contacts thor-
oughly. Remove and dry the battery and SIM. Stand unit upright in an
air current. Do not dismantle.
Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting
66


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