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ENGLISH
TINSKA015AWZZ
SD-HX500
References
- Troubleshooting chart -
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rized SHARP dealer or service center.
! General
! Tuner
! Remote control
Symptom Possible cause Reference
page
No sound is heard. " Is the volume level set to "0"? P. 18
" Are the headphones connected? P. 59
" Are the speaker wires disconnect-
ed?
P. 13
The sounds from speakers
are not well balanced.
" Are the speaker wires connected to
the wrong channels?
P. 13
Noise is heard during play-
back.
" Move the unit away from any com-
puters or mobile phones.
When a button is pressed,
the unit does not respond.
" Set this unit to the power stand-by
mode and then turn it back on. If the
unit still malfunctions, reset it.
P. 64
Interference or noise occurs
on the TV image.
" Is the unit placed near TV with inter-
nal antenna? Use an outdoor anten-
na.
P. 14
Timer playback does not
start.
" Did you remove the plug from the
AC outlet, or did a power failure oc-
cur? Reset the clock and timer.
P. 17, 51
"CLOCK ADJUST" appears
when checking the clock.
" Did you remove the plug from the
AC outlet, or did a power failure oc-
cur? Reset the clock.
P. 17
The display on the unit is
dark.
" Is the display in the dimmer mode? P. 18
The power is not turned on. " Is the unit unplugged? P. 16
No images are displayed. " Is TV turned on? P. 54
" Is the input of TV switched? P. 54
Symptom Possible cause Reference
page
The radio makes unusual
noises continuously.
" Is the unit placed near the TV or
computer?
" Is the FM antenna or AM loop anten-
na placed properly? Move the an-
tenna away from the AC power cord
or the unit if located near.
P. 14
The preset channel cannot
be recalled.
" Did you remove the plug from the
AC outlet, or did a power failure oc-
cur?
P. 36
Preset the channel again.
Symptom Possible cause Reference
page
The remote control does not
operate properly.
" Is the battery polarity respected? P. 16
" Are the batteries dead?
" Is the distance or angle incorrect? P. 16
" Are there any obstructions in front of
the unit?
" Is the remote control sensor ex-
posed to strong light (inverter fluo-
rescent light, direct sunlight, etc.)?
P. 16
" Is the remote control for another
equipment used simultaneously?
" Is the disc door open? P. 19
The unit cannot be turned on
with the remote control.
" Is the AC power cord of the unit
plugged in?
P. 16
" Are the batteries inserted? P. 16
68


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