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AQUOS R2 compact
User Guide
1
AQUOS R2 compact
AQUOS R2 compact
User Guide Contents
Introduction
About the User Guide........................................................ 3
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage and SD Card............................................9
Charging Handset..............................................................13
Power On/Off................................................................... 16
Making Initial Settings.................................................... 17
Google Account................................................................. 18
Unlocking Screen...............................................................21
Basic Operations
Basic Operations...............................................................24
Using Manner Mode.......................................................... 24
Using Airplane Mode.........................................................26
Using Fingerprint Authentication Function....................26
Updating the System........................................................29
Using ROBOQUL................................................................ 30
Touchscreen/Text Entry
Using Touchscreen............................................................ 34
Text Entry.........................................................................35
Handset Interface
Handset Screens............................................................... 38
Icons at Display Top (Status Bar)...................................45
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Capturing Screenshots (Clip Now)...................................50
Scrolling Screen Automatically (ScrollAuto)...................51
Phone
Placing/Answering Calls...................................................54
Optional Services..............................................................58
Handset Phone Number.................................................... 65
Making Phone Settings.....................................................65
Address Book.................................................................... 67
Messaging
Sending Messages (+メッセージ (+Message))................ 72
Using Gmail....................................................................... 73
Using Email........................................................................76
Internet
Using the Internet (Chrome)............................................80
Camera
Capturing Photos/Videos................................................. 86
Music & Images
Listening to Music (Play Music)...................................... 92
2
Viewing & Managing Photos/Videos (Album)..................94
Application Basics
Confirmation when First Activating Applications......... 98
Applications.......................................................................99
Adding/Deleting Applications........................................ 101
Managing Data
File Storage.....................................................................108
Backup & Restore...........................................................108
Importing Data from Other Mobiles............................. 109
Wi-Fi/Bluetooth
®
Connecting by Wi-Fi.......................................................114
Using Bluetooth
®
Function............................................ 120
Using Tethering.............................................................. 124
Handset Settings
About Settings............................................................... 126
Data Usage Settings...................................................... 127
Battery Settings.............................................................134
Display Settings............................................................. 136
Sound Settings................................................................143
AQUOS Useful Settings..................................................148
Security & Location Settings........................................152
System Settings..............................................................164
Other Handset Settings.................................................171
Global Services
Global Roaming............................................................... 182
Calling from Outside Japan...........................................183
For Assistance
Handset Powers Off...................................................... 188
Handset Does Not Power On......................................... 188
Cannot Charge / Charging Stops / Charging Is Slow... 189
Battery Runs Out Quickly............................................. 189
Display Turns Off Suddenly.......................................... 190
Display Goes Dark Suddenly.......................................... 190
Screen Freezes / Operation Is Unstable.......................191
SIM Card Not Recognized.............................................. 191
Cannot Use SD Card.......................................................192
Cannot Send/Receive Mail..............................................192
Cannot Connect to Internet.......................................... 193
Cannot Talk on Phone / Cannot Hear Other Party...... 193
Cannot Use Applications................................................194
Warranty/Specifications/Customer Service
Warranty & After-Sales Service................................... 196
Specifications..................................................................196
Customer Service............................................................197
Safety Precautions
Safety Precautions.........................................................200
Important Product Information.....................................207
Handset & Hardware Care............................................. 208
General Notes................................................................. 210
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 213
Water & Dust Resistance.............................................. 214
3
Introduction
AQUOS R2 compact
Introduction
About the User Guide
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen
(AQUOS Home). Some operation descriptions may be omitted.
Before Using This Product
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by subscription contract
conditions.
Data Communication
・Handset is designed to be always connected to the Internet.
Communication is initiated automatically for some functions
such as data syncing.
・Large-volume data communication, such as downloading
applications and viewing videos, incurs expensive
transmission fees. Subscription to a flat-rate plan is
strongly recommended.
・Even if connected by Wi-Fi, some applications and services
incur transmission fees.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
"803SH" here refers to this mobile phone "AQUOS R2
compact."
4
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage and SD Card............................................9
Charging Handset..............................................................13
Power On/Off................................................................... 16
Making Initial Settings.................................................... 17
Google Account................................................................. 18
Unlocking Screen...............................................................21
6
Package Contents
Package Contents
・Handset (AQUOS R2 compact)
・Battery is built into handset.
・Handset back cover is not removable.
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
Parts & Functions
Handset (Front)
Name Description
Proximity/
Light Sensor
Proximity Sensor prevents Touchscreen
misoperation during calls. Light Sensor
adjusts Display brightness according to
ambient light.
Charging/
Notification
Lamp
Illuminates while charging or for missed
calls and notifications.
Display
Touchscreen-type display; operate with
your fingers on Display.
Earpiece
Hear the other party's voice here.
Front
Camera
Use to shoot photos or videos of yourself.
Fingerprint
Sensor
Use fingerprint authentication to unlock
screen, or use as Home key.
7
Getting Started
AQUOS R2 compact
Handset (Back and Sides)
Name Description
Mic
(Recorder Mic)
Use while recording videos or when talking
through Speakerphone.
Make sure not to cover Recorder Mic.
Back
Camera
Shoot photos or videos.
Mobile
Light
Use as a camera flash, flashlight, etc.
FeliCa mark
Hold up to reader/writer to use NFC/
Osaifu-Keitai
®
.
Mic/
Recorder Mic
Talk to the other party here. Also use
while recording videos or when talking to
emopa.
Make sure not to cover Mic/Recorder Mic.
Speaker
Listen to music, video sound, etc.
Earphones-
Microphone
Jack
Connect stereo earphones with mic
(commercially available) here.
Card Tray
Insert/remove SD Card and SIM Card.
External
Connection
Jack
Connect ROBOQUL, AC Adaptor, etc.
Handset Keys
Name Description
Volume Up
Key
Increase volume.
Volume
Down Key
Decrease volume.
Power Key
Turn Display off/on. Long Press for power
on/off, reboot, etc.
Charging/Notification Lamp
Lights/flashes while charging or for missed calls, new SMS/
+Message, etc.
Lamp
color and
illumination
Indication
Red, lit
Charging (Battery level less than about
94%)
Green, lit
Charging (Battery level more than about
95%)
Red, flashing Charging not possible
White,
flashing
1
Notifications (missed calls, new SMS/
+Message, etc.)
1 Flashes when Display turned off.
8
SIM Card
SIM Card is an IC card containing phone number and other
customer information.
Handling SIM Card
Check the following regarding SIM Card handling.
IC (gold) chip
・For SIM Card handling, see SoftBank Website.
https://www.softbank.jp/mobile/support/protect/usim/
(Japanese)
・Avoid applying labels. May damage SIM Card.
・SIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC (gold) chip clean.
SIM Card Cautions
Observe the following when using SIM Card.
・Within Japan, SIM Card must be installed to make
emergency calls (110, 119, 118).
・Always follow emergency procedures to suspend service
if your SIM Card or handset (SIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting SIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on SIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing SIM
Card.
・Note that SIM Card specifications and performance may
change without notice.
・Return SIM Card to SoftBank Corp. when canceling
subscription.
・SIM Card is the property of SoftBank Corp.
・Returned SIM Cards are recycled for environmental
purposes.
Inserting SIM Card
Always power off beforehand.
・Set SIM Card in Card Tray beforehand. Do not insert SIM
Card without setting it in Card Tray.
With Display upward, pull out Card Tray by hooking a finger
on groove (○)
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Set SIM Card in Card Tray
・Place gently, noting orientation of SIM Card (notch/IC (gold)
chip facing down).
・Make sure SIM Card is in Card Tray. Inserting Card Tray with
SIM Card on its edge may cause damage.
Insert Card Tray in SIM/SD Card Slot
SIM Card is inserted.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
9
Getting Started
AQUOS R2 compact
Removing SIM Card
Always power off beforehand.
With Display upward, pull out Card Tray by hooking a finger
on groove (○)
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Remove SIM Card
Insert Card Tray in SIM/SD Card Slot
SIM Card is removed.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
SIM-Unlocking Handset
Handset can be SIM-unlocked. SIM-unlocking handset allows
other-carrier SIM cards to be used with it.
・Some services, functions, etc. may have restrictions when
an other-carrier SIM card is used. SoftBank Corp. does not
guarantee operation whatsoever.
・For details on SIM unlocking, see SoftBank Website.
Internal Storage and SD Card
Handset supports SD Card up to 512 GB. Some SD Cards may
not operate properly.
Internal storage can be used for saving data including system
data, applications, and video and photos taken with Camera.
Internal Storage/SD Card Cautions
Data on Internal Storage/SD Card
Data on internal storage/SD Card may be lost/altered
due to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important data
regularly. SoftBank Corp. is not liable for any damages
resulting from loss/alteration of data.
・Do not insert or remove SD Card forcefully.
・Do not touch terminals or expose them to metal objects.
・Never power off while reading or writing data.
・Make sure not to erase or overwrite data accidentally.
microSDXC Card
Handset supports microSDXC Cards (SDXC-compatible SD
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
Exchanging Data with Non-SDXC-Compatible
Devices
To exchange data between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card data. In such cases, do not format
the microSDXC Card on that device even if prompted to do
so.
Formatting deletes all microSDXC Card data and changes
the file system. The original storage capacity may
be unavailable after formatting. To use a corrupted
microSDXC Card, format it on an SDXC-compatible device.
Save Location
By default, data, including photos and videos taken
with handset, is saved in internal storage. Even with
downloaded commercially-available applications described
as saving data on SD Card, data is saved in internal
storage.
・To save photos and videos taken with handset on SD
Card, insert SD Card before using Camera, then change
save location as follows.
In Home Screen, (Camera) COMMON
Save To SD card
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
10
Inserting SD Card
Always power off beforehand.
・Set SD Card in Card Tray beforehand. Do not insert SD Card
without setting it in Card Tray.
With Display upward, pull out Card Tray by hooking a finger
on groove (○)
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Set SD Card in Card Tray
・Place gently, noting orientation of SD Card (notch/terminal
side facing down).
・Make sure SD Card is in Card Tray. Inserting Card Tray with
SD Card on its edge may cause damage.
Insert Card Tray in SIM/SD Card Slot
SD Card is inserted.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting erases all data on SD Card. Format SD Card with
caution.
・When formatting, keep handset charged or charge it
adequately beforehand.
・Insert SD Card beforehand. See "Inserting SD Card" for
details.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Storage
11
Getting Started
AQUOS R2 compact
SD card
When Contents Manager window appears next, Tap SD
card .
Storage settings
Format
FORMAT SD CARD
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
Done
All data on SD Card is erased.
12
Unmounting SD Card
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Storage
SD Card is unmounted.
To mount SD Card again, SD card MOUNT .
Removing SD Card
Always power off beforehand.
With Display upward, pull out Card Tray by hooking a finger
on groove (○)
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card and SD Card to fall from Card Tray and
become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Remove SD Card
Insert Card Tray in SIM/SD Card Slot
SD Card is removed.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
13
Getting Started
AQUOS R2 compact
Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithium-
ion batteries are recyclable. To recycle a used lithium-
ion battery, take it to any shop displaying the recycling
symbol.
Battery Cautions
Storage
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on use, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or Customer Service.
About Charging
The following charging options are available.
Charging
Option
Description
ROBOQUL
(desktop
holder)
Place handset in ROBOQUL and
charge using an AC Adaptor (optional
accessories).
AC Adaptor
Connect handset and AC Adaptor (optional
accessory) directly.
Indications while Charging
Charging/Notification Lamp
Charging/Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
・If Charging/Notification Lamp is blinking, charging is not
working properly. Make sure that you are using Charger
and products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
Customer Service.
Lock Screen while Charging
Charging progress appears in lock screen.
・"Charging": normal charging
・"Charging rapidly": rapid charging
・"Charging slowly": low-speed charging; handset begins
low-speed charging depending on the conditions, such as
when nearly charged.
Charging Cautions
Water Resistance
ROBOQUL and AC Adaptor (optional accessories) are not
waterproof. Never connect a charger plug/USB Type-C™
plug while handset or Charger is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
Handling Cords
Do not pull, bend, or twist cord; may damage the cord.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.
14
ROBOQUL
ROBOQUL is designed for use in Japan. You assume all
responsibility if used abroad. Use abroad may infringe on
the country's/region's laws; check before using.
Charging with ROBOQUL
Charge using ROBOQUL [SHEGH1] and an AC Adaptor (USB
Type-C™ quick charge AC Adaptor for USB PD [ZSDBAS] (SB-
AC20-TCPD)) (optional accessories).
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. See "Using ROBOQUL" for
details on setting ROBOQUL motion.
Use ROBOQUL on a flat and stable surface.
Handset does not quick-charge when using ROBOQUL. See
"Handset" for charge times with an AC Adaptor/ROBOQUL.
Insert USB Type-C plug on AC Adaptor into ROBOQUL power
connection terminal
Raise plug on AC Adaptor and plug into outlet
Insert ROBOQUL charging plug into External Connection Jack
( ), and lean handset backward ( )
Charging/Notification Lamp illuminates once charging
starts.
・Press handset firmly and straight all the way. If not
attached adequately, handset may fall or ROBOQUL may tip
over. Avoid scratching handset when attaching.
To continue using ROBOQUL after charging, skip and
.
15
Getting Started
AQUOS R2 compact
After charging, remove handset from ROBOQUL and disconnect
USB Type-C plug on AC Adaptor
・Hold down ROBOQUL while pulling handset straight up.
Unplug AC Adaptor and lower plug
Charging ends.
Using ROBOQUL Functions
You must set permissions for ROBOQUL to use functions
beforehand. See "Before Using ROBOQUL" for details.
Charging with AC Adaptor
Use an AC Adaptor (USB Type-C™ quick charge AC Adaptor for
USB PD [ZSDBAS] (SB-AC20-TCPD)) (optional accessory).
For information on other peripheral devices, see SoftBank
Website.
Insert USB Type-C plug of AC Adaptor into External
Connection Jack
Raise plug on AC Adaptor and plug into outlet
Charging/Notification Lamp illuminates once charging
starts.
After charging, unplug AC Adaptor from outlet and disconnect
from handset
Charging ends.
16
Power On/Off
Powering On
Long Press Power Key until SHARP logo appears
Handset powers on, and lock screen appears after a while.
・If confirmation appears, follow onscreen prompts.
・An initial settings wizard may appear the first time handset
is powered on. For details on initial settings, see "Making
Initial Settings."
Flick / up
Home Screen appears.
After Flicking up, enter pattern / lock no. (PIN) /
password to unlock.
Powering Off
Power Key (Long Press)
Power off
Handset powers off.
17
Getting Started
AQUOS R2 compact
Making Initial Settings
When powering on the first time, an initial settings wizard
appears for optionally making Wi-Fi, Google™ account, and
other settings. Follow onscreen instructions to set items.
Insert SIM Card before powering on handset.
Making Initial Settings
Select language then START
To place an emergency call, Tap Emergency call .
To set visual assistance, Tap Vision Settings . See
"Accessibility" for details.
Set Wi-Fi items
・Follow onscreen prompts.
To skip Wi-Fi settings, select Use mobile network for
setup / SKIP . Continue by following onscreen prompts.
DON'T COPY
Tap NEXT to copy data from another mobile, etc. Follow
onscreen prompts.
Set up a Google Account
・See "Google Account" for details on a Google Account.
To skip Google Account setup, Tap Skip .
Set/check each item ACCEPT
SKIP
Tap method NEXT to set selected method. See "Using
Fingerprint Authentication Function," "Security & Location
Settings," "Setting Screen to Unlock by Tracing Pattern,"
"Requiring Lock No. (PIN) Entry for Unlocking Screen," and
"Setting Screen to Unlock with Password" for details.
No Thanks / Turn on
After Tapping Turn on , follow onscreen prompts to set
Google Assistant.
18
Skip
After Tapping Add a card follow onscreen prompts to
save card information.
Set each item DONE FOR NOW
Handset restarts, and initial settings are complete.
・To make My SoftBank settings, after initial settings,
Drag Status Bar down, then Tap Information about My
SoftBank .
Google Account
Use a Google Account and get more convenience with Google
services. A Google Account is required to use some services or
fully use some applications.
Google Account Cautions
Google Account Mail Address & Password
Be careful not to forget your Google account mail address
and password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Creating a Google Account
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Accounts
19
Getting Started
AQUOS R2 compact
Add account
Google
Window for logging in to a Google account opens.
Create account
For myself
To create a child's account, Tap For my child , then follow
onscreen prompts.
Enter first name Enter last name Next
・If confirmation appears, follow onscreen prompts.
Set/enter date of birth and gender Next
Enter username (mail address) Next
Enter password Re-enter password Next
20
Yes, I'm in
・To not add a phone number, or add a phone number for
security only, Tap More options . Continue by following
onscreen prompts.
To not set a phone number, Tap Skip .
Check the privacy policy and terms of use I agree
Next
Select whether to enable data backup ACCEPT
Account is created.
Signing in to a Google Account
In window for logging in to a Google account, enter mail
address Next
Enter password Next
Follow onscreen prompts
You are signed in to your Google Account.
21
Getting Started
AQUOS R2 compact
Unlocking Screen
Screen Lock
After a period of inactivity, Display turns off to save battery
power (screen lock active). Screen lock prevents accidental
Touchscreen operation.
・To activate screen lock manually, Press Power Key when
Display is turned on.
If Screen Lock Activates while Playing
Music
Music continues to play. For operation, Press Power Key to
open lock screen and use operation panel (operations may
vary depending on application).
Unlocking Screen
When Display is turned off (screen lock active), Power Key
Lock screen appears.
In lock screen, Flick / up
Screen is unlocked.
・To change the unlock method for enhanced security, set
handset to require pattern drawing or lock no. (PIN)/
password entry for unlocking screen or set screen to be
unlocked with your fingerprint/face as needed. See "Using
Fingerprint Authentication Function," "Security & Location
Settings," "Setting Screen to Unlock by Tracing Pattern,"
"Requiring Lock No. (PIN) Entry for Unlocking Screen," and
"Setting Screen to Unlock with Password" for details.
After Flicking up, enter pattern / lock no. (PIN) /
password to unlock.
Another Way to Turn On Display
Set Display to turn on when handset is picked up and
held still (Turn screen on by holding). See "Auto Sleep Off
Settings" for details.
22
Basic Operations
Basic Operations...............................................................24
Using Manner Mode.......................................................... 24
Using Airplane Mode.........................................................26
Using Fingerprint Authentication Function....................26
Updating the System........................................................29
Using ROBOQUL................................................................ 30
24
Basic Operations
Selecting Options and Navigating
Screens
Tap items, icons, onscreen keys, etc. to open assigned items.
To return to the previous screen, Tap .
Menu Operations
Tap at Display top or bottom for available settings and
items.
・Screens may also have settings and items that are available
by Touching & Holding Display.
Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing
others around you.
Manner mode setting is also accessible from Quick Settings
Window.
Manner Mode Options
Settable items are the following.
・Vibe
Ringtones and other handset sounds are muted; handset
vibrates for incoming calls/messages, etc.
・Mute
Ringtones and other handset sounds are muted; handset
does not vibrate for incoming calls/messages, etc.
Manner Mode Cautions
Camera shutter sound, video recording tones, alarms, media
sound, etc. still play even in Manner mode.
・Alternatively, to mute alarms and media sound, use "Do
not disturb." See "Sound Settings" for details.
Using Manner Mode (Vibe)
Press Volume Up/Down Key
Volume bar appears.
(Manner OFF)
Icon changes to (Vibe), and handset enters Manner
mode (vibe).
25
Basic Operations
AQUOS R2 compact
Canceling Manner Mode (Vibe)
Press Volume Up/Down Key for volume bar, (Vibe)
(Mute)
Icon changes to (Manner OFF), and handset exits
Manner mode.
Using Manner Mode (Mute)
Press Volume Up/Down Key
Volume bar appears.
(Manner OFF)
Icon changes to (Vibe), and handset enters Manner
mode (vibe).
(Vibe) while volume bar is displayed
Icon changes to (Mute), and handset enters Manner
mode (mute).
Canceling Manner Mode (Mute)
Press Volume Up/Down Key for volume bar, (Mute)
Icon changes to (Manner OFF), and handset exits
Manner mode.
26
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
Activating Airplane Mode
Drag Status Bar down
Notifications Window opens.
Airplane mode activates.
Canceling Airplane Mode
From Notifications Window,
Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth
®
,
interrupting corresponding transmissions.
Wi-Fi/Bluetooth
®
connections can be used even in
Airplane mode by enabling Wi-Fi/Bluetooth
®
after
activating Airplane mode; make sure that such connection/
transmission is allowed in your current location before use.
Using Fingerprint Authentication
Function
Fingerprint Authentication Function
Hold finger to sensor to authenticate and use handset.
Use this function to unlock screen or access Notifications
Window.
Fingerprint Authentication Function
Cautions
Observe the following when using the fingerprint
authentication function.
・Authentication is based on fingerprint characteristics.
This function may be unusable if your fingerprint
characteristics are not prominent.
・Ability to authenticate (assuming finger is held to
sensor correctly) depends on conditions of use. Saving
your fingerprint may be difficult if finger is in any of
the following conditions. Washing/wiping hands, using
different finger, saving a wider area, etc. may improve
capability.
- Wrinkled with moisture (e.g., after a bath)
- Wet with water, sweat, etc.
- Dry
- Covered with handcream, etc.
- Stained with mud or oil
- Rough or damaged (cut, sore, etc.)
- Fingerprint is faint (finger surface is worn)
- Fingerprint is deformed due to weight gain or loss
- Finger surface condition at the time of authentication
is extremely different than when fingerprint was saved
・Fingerprint authentication technology does not guarantee
successful personal authentication/verification. SoftBank
Corp. is not liable for any damages resulting from use
of handset by third party or lost opportunities to use
handset.
27
Basic Operations
AQUOS R2 compact
Saving Fingerprints
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Fingerprint
Fingerprint settings open.
NEXT
Follow onscreen prompts and set pattern / lock no. (PIN) /
password for unlocking screen
・This is a backup method for unlocking the screen if unable
to authenticate with your fingerprint.
・If method for unlocking screen is setting other than
None or Swipe , first unlock screen.
・See "Setting Screen to Unlock by Tracing Pattern,"
"Requiring Lock No. (PIN) Entry for Unlocking Screen," and
"Setting Screen to Unlock with Password" for details on
setting a method for unlocking screen.
NEXT
Hold finger to sensor until handset vibrates
・Move finger a little at a time and hold it to sensor.
・Repeat until screen appears indicating fingerprint is saved.
・If finger is already saved, use another finger.
28
DONE
Fingerprint is saved.
To save other fingerprints, Tap ADD ANOTHER .
Saving Fingerprints
Savable Number of Fingerprints
Save up to 5 fingerprints.
Backup Screen Unlock Methods
Make sure not to forget pattern / lock no. (PIN) /
password set as backup for unlocking screen.
Fingerprint Saving Operations
Setting/Changing Names of Saved Fingerprints
In Fingerprint settings, Tap saved fingerprint Enter
name OK
Deleting Fingerprints
In Fingerprint settings, for saved fingerprint
YES, REMOVE
Troubleshooting
Q. Failure to save fingerprint
A. Keep your finger pressed on the sensor slightly
harder. Using a different finger may also improve
authentication performance.
Fingerprint Sensor Cautions
Observe the following when using Fingerprint Sensor.
・Do not hit or subject handset to excessive shock. May
cause malfunction or damage. Do not scratch sensor
surface or poke with a pen, pin, or other pointed object.
・Do not place stickers on sensor surface or mark with ink.
・Dust, smudges, or other soiling on sensor may affect
authentication. Clean the Fingerprint Sensor surface from
time to time.
・Holding finger to sensor for too short/long a time may
affect authentication. Hold finger straight on sensor so
that spiral of fingerprint is in center of sensor.
・Fingerprint Sensor may not activate if you start saving
your fingerprint or performing authentication with your
finger on the sensor. Release it and retry.
Performing Fingerprint Authentication
In authentication window, hold finger to sensor
Fingerprint is authenticated.
Troubleshooting
Q. Fingerprint is not authenticated
A. Remove finger then try authenticating again.
Or, Flick / up and unlock screen using backup
unlock method set when saving fingerprint.
29
Basic Operations
AQUOS R2 compact
Updating the System
Check whether system updates are required via the network,
and update manually as required.
Software Update Cautions
Applications
Applications may be updated or newly added, or names,
icons, operations and user interfaces of applications may
be changed.
System Update Cautions
Observe the following before a system update.
・It may take time to update the system.
・Operate handset where signal reception is good and
without changing location. Also operate with adequate
battery charge. Signal becoming weak or Battery
becoming low during a system update may cause an
update failure (an update failure may disable handset).
Data Backup
Saved data may be lost depending on condition of handset
(malfunctioning, damaged, water seepage, etc.). It is
recommended that you back up important data before
updating the system. SoftBank Corp. is not responsible for
damages from loss of data.
Updating the System
Notification appears when a system update is required. Tap
the notification and follow onscreen prompts. If notification
does not appear, check whether a system update is required as
follows and update the system.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System
Advanced System update
System update window appears.
Follow onscreen prompts
System update begins.
・Use other functions during a system update.
After the system update proceeds, Restart now appears
at the end. Tap and complete the system update.
If Handset Does Not Restart after
Tapping Restart now
An update failure may disable handset. If handset is
disabled, contact your contracted SoftBank Customer
Assistance for repairs.
30
Using ROBOQUL
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL
makes an audio notification as it swivels.
ROBOQUL Firmware Updates
ROBOQUL firmware is updatable. When an update is
required, "Updating ROBOQUL" appears on handset when
connected to ROBOQUL. Follow onscreen prompts to update
firmware.
・To update firmware, the following conditions are
required.
- ROBOQUL is connected to an AC Adaptor
- Handset is placed in ROBOQUL
- Handset is connected to the network
- At least 30% battery is remaining
・The firmware update will be interrupted if the battery
becomes too low or handset/AC Adaptor is removed
from ROBOQUL. ROBOQUL will become unusable if a
firmware update is interrupted. Make sure that the
required conditions are met, and then connect handset to
ROBOQUL again and complete a firmware update.
・Handset checks for firmware updates via the network
once a week when placed in ROBOQUL. Firmware is also
updated via the network. Transmission fees are incurred
when using the network.
Before Using ROBOQUL
You must set permissions for ROBOQUL to use functions
beforehand.
Power on handset and charge with ROBOQUL
Unlock screen with handset placed in ROBOQUL
Description of ROBOQUL appears.
NEXT
ALLOW
・For several functions, continue in the same way.
CLOSE
ROBOQUL setting is complete.
To make emopa settings, Tap Set emopar , then follow
onscreen prompts.
31
Basic Operations
AQUOS R2 compact
Setting ROBOQUL
Set whether ROBOQUL swivels while charging with ROBOQUL.
・When enabled while charging using ROBOQUL and handset
is powered on, ROBOQUL swivels when Display lights up, at
start of charging, for incoming calls, alarms, etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
AQUOS Useful
AQUOS Useful menu opens.
ROBOQUL setting
ROBOQUL setting window opens.
Operations of ROBOQUL
Setting is complete.
Tap Operations of ROBOQUL to toggle on ( )/off
( ).
Viewing Information on ROBOQUL
In ROBOQUL setting window, More info
32
Touchscreen/Text Entry
Using Touchscreen............................................................ 34
Text Entry.........................................................................35
34
Using Touchscreen
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
About Touchscreen
In Case of Unintended Operation
If handset initiates operation without Touchscreen
(Display) being operated or does not respond after
Touchscreen being operated, Press Power Key to turn off
Display, Press Power Key again to turn on Display and then
operate handset.
Touchscreen Usage Notes
Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
When using handset with gloves on, enable glove mode.
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
Touchscreen Usage Cautions
To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
If Display is wet, wipe it with a soft cloth.
・Subject Display to force/pressure
・Place a sticker or shield (commercially-available
protective film, privacy protector shield, etc.) on Display
Tap
Contact Display lightly and briefly.
Touch & Hold
Contact Display lightly; release finger when screen changes.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Flick
Contact Display lightly, then brush screen up/down or left/
right.
35
Touchscreen/Text Entry
AQUOS R2 compact
Pinch/Spread
Contact Display lightly, then move fingers toward each other
(Pinch) or away from each other (Spread).
Text Entry
Keyboards
Use onscreen keyboards for text entry.
Tap Text entry field for keyboard. To hide it, Tap .
・Text entry descriptions are for Google Keyboard (default
input method).
Enabling One-Handed Mode
Shrink onscreen keyboard for easier one-handed operation;
switch between Left-handed mode and Right-handed mode
as needed.
When keyboard is open, Touch & Hold / and slide
finger over /
Tap / to switch between Right-handed mode and
Left-handed mode.
Tap to disable One-handed mode.
Keyboard Layout
Enter characters.
Toggle case.
Switch to number/symbol keyboard.
Enter comma. Touch & Hold to specify settings or
enable One-handed mode.
Switch to emoji/emoticon keyboard.
Enter space.
Delete characters.
Insert line break. Touch & Hold for options; enable One-
handed mode, or move to other entry fields.
Enter period. Touch & Hold for a set of other
punctuation marks and symbols.
36
Switching Keyboards
In a text entry window, /
Entry mode is switched.
Tap / / to toggle between alphabet entry mode
and number/symbol/emoji/emoticon entry mode.
Entering Letters
To enter Phone:
In a text entry window,
/
Phone is entered.
To toggle case, Tap / before typing a letter. Tap
/ twice to type in all capitals( ). By default, the
first word of each sentence is capitalized automatically.
Handset Interface
Handset Screens............................................................... 38
Icons at Display Top (Status Bar)...................................45
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Capturing Screenshots (Clip Now)...................................50
Scrolling Screen Automatically (ScrollAuto)...................51
38
Handset Screens
Lock Screen Layout
Lock screen appears at power on or when Power Key is
Pressed while Display is turned off (screen lock active).
From lock screen, unlock screen or quickly activate
(Camera) or Google Assistant.
By default, Wallpaper changes randomly each time lock screen
appears (Lock Photo Shuffle). Change Wallpaper for lock
screen as needed. See "Changing Wallpaper" for details.
Notifications of incoming calls/messages or from
applications, etc. appear here.
1
Activate Google Assistant (Flick up).
Show message set for lock screen.
2
Time and date appear here.
Messages and news from emopa appear here (emopa
area).
3
Unlock screen (Flick / up).
Activate (Camera) (Flick left).
1 If Organize notifications on the lock screen is enabled,
a notification viewed the first time does not appear
the second and subsequent times. See "Applications &
Notifications" for details.
2 Appears when Lock screen message is set. See "Security
& Location Settings" for details.
3 Appear when emopa is configured. See "エモパー
を利用する (http://help.mb.softbank.jp/aquos-r2-
compact/05-07-12.html)" (Japanese) for details.
Home Screen & App List
Most handset operations start in Home Screen or in app list.
In Home Screen, Drag Favorites Tray to top of Display for app
list and activate applications, change handset settings, etc.
(To change Home Screen, switch to another home screen app.)
Home Screen Layout
Desktop sheet
Place application shortcuts, folders, widgets freely.
Flick left/right to toggle sheets.
Favorites Tray
Place application shortcuts and folders freely. Activate
applications quickly from any Home Screen sheet.
Toggling Home Screen Sheets
Home Screen consists of several sheets.
Flick left/right to toggle Home Screen sheets.
・Adding application shortcuts and widgets in Home Screen
adds more Home Screen sheets. See "Adding Shortcuts" and
"Adding Widgets" for details.
39
Handset Interface
AQUOS R2 compact
Navigation Bar
Tap, Drag, or Flick icons on Navigation Bar (Display bottom)
for the following functions/operations.
Name Description
1
/
2
(Back key)
Tap to return to previous screen. Appears
as
1
/
2
for onscreen keyboard;
Tap to close keyboard.
1
(Home
key)
Tap to return to Home Screen. Flick up to
open a list of recently used applications
to activate or remove them from the list.
Drag right to activate a recently used
application.
2
(Home
key)
Tap to return to Home Screen.
2
(Recents key)
Tap to open a list of recently used
applications to activate or remove them
from the list.
3
(Rotate
Horizontally
key)/
3
(Rotate
Vertically key)
Tap to switch current screen between
portrait/landscape orientation.
4
(Keyboard
key)
Tap to change keyboards.
5
(Menu
key)
Tap to show menu.
1 Appears when Swipe up on Home button is enabled. See
"System Settings" for details.
2 Appears when Swipe up on Home button is disabled. See
"System Settings" for details.
3 Appears when Auto-rotate screen is disabled and
handset is rotated vertically/horizontally. See "Display
Settings" and "Accessibility" for details.
4 Appears when keyboard is open.
5 Appears for some applications.
Portrait Orientation & Landscape
Orientation
appears in Navigation Bar when handset is rotated
horizontally. Tap to switch current screen to landscape
orientation. To switch screen to portrait orientation, rotate
handset vertically and Tap .
Enable Auto-rotate screen to allow current screen to
switch to landscape orientation when handset is rotated
sideways. See "Display Settings" and "Accessibility" for
details.
Wider Display Area
Hide Navigation Bar for wider Display. Flick bottom of Display
up for Navigation Bar when hidden.
See "Display Settings" and "Fingerprint Sensor Settings" for
details.
40
Multi-Window
Split screen to view and operate two applications.
Activate the two applications beforehand. Viewing and
operating (Address Book) and (Phone) is described as
an example.
・Viewing in Multi-Window is not available for some
applications.
Flick up
Recent apps window opens.
Tap icon of application to use in history
Split screen
Multi-Window opens, and selected application opens at
top of Display.
From application history at bottom of Multi-Window, Tap next
application
Tapped application opens at bottom of Multi-Window.
Multi-Window Operations
Switching between Applications
Flick up Tap application
・Activate application beforehand.
Exiting Multi-Window
Flick pane bar ( ) up/down
Capturing Screenshots
Long Press Power Key and Volume Down Key at the same time
to capture a screenshot of the current screen.
Alternatively, Long Press Power Key then Tap Screenshot to
capture a screenshot.
・May be unavailable for some applications.
View captured screenshots in (Album), etc.
・Alternatively, use Clip Now and slide your finger along the
edge of Display to capture a screenshot. See "Capturing
Screenshots (Clip Now)" for details.
41
Handset Interface
AQUOS R2 compact
Changing Wallpaper
Touch & Hold open area of Home Screen
Wallpapers
Tap application ( Album(wallpaper) , etc.)
Select image
・Operations may vary depending on selected item. Follow
onscreen prompts.
Home screen / Lock screen / Home screen and lock
screen
Setting is complete.
Tap Home screen to set the image as Wallpaper for Home
Screen only.
Tap Lock screen to set the image as Wallpaper for lock
screen only.
Tap Home screen and lock screen to set the image as
Wallpaper for both Home Screen and lock screen.
Wallpaper Change Operations
Using Lock Photo Shuffle
Change Wallpaper randomly each time lock screen appears.
Touch & Hold open area of Home Screen Wallpapers
Lock Photo Shuffle OFF ( ON )
Select folder to show with Lock Photo Shuffle ( )
・All images in selected folder appear randomly.
Tap at right of folder name to view images in folder.
Using SHSHOW
Touch & Hold open area of Home Screen Wallpapers
SHSHOWからダウンロード Follow onscreen
prompts
42
Adding Shortcuts
In app list, Touch & Hold application and Drag to "Add to home
screen"
Release finger at location to add shortcut
Shortcut is added.
・Drag to sheet visible at edge of Display to toggle sheets
and add. Drag to rightmost sheet to add one more sheet and
add.
Function Shortcuts
With some applications, Touch & Hold for shortcuts to
functions. Touch & Hold function shortcut then release
finger at location in Home Screen to add function shortcut.
Deleting Shortcuts
In Home Screen, Touch & Hold icon Drag to "Remove"
Adding Widgets
Add Album, Analog clock, etc. as follows.
Touch & Hold open area of Home Screen
Widgets
A list of widgets opens.
Touch & Hold widget
43
Handset Interface
AQUOS R2 compact
Drag to location to add widget
Widget is added.
・Drag to sheet visible at edge of Display to toggle sheets
and add. Drag to rightmost sheet to add one more sheet and
add.
Removing Widgets
In Home Screen, Touch & Hold widget Drag to "Remove"
Adding Folders
Add folders to collect icons.
・Folders can also be created in Favorites Tray and app list.
In Home Screen, Touch & Hold icon to place in folder
Drag to another icon to group with
Folder is added, and two icons are saved in the folder.
Folder Operations
Changing Folder Names
In Home Screen, Tap folder Tap area to enter folder
name at bottom of window Enter folder name
・Change folder names the same way in Favorites Tray and
app list.
Placing Icons in Folder
In Home Screen, Touch & Hold icon Drag to folder
・Place icons the same way in Favorites Tray and app list.
Moving Icons Out of Folder
In Home Screen, Tap folder Touch & Hold icon
Drag it out of folder
・Move icons the same way in Favorites Tray and app list.
44
Deleting Folders
In Home Screen, Touch & Hold folder Drag to "Remove"
・Delete folders the same way in Favorites Tray and app
list.
・Applications in folder are also deleted.
Moving Icons/Widgets
Icons can also be rearranged in Favorites Tray and app list.
In Home Screen, Touch & Hold icon/widget
Drag to target location
Icon/widget is moved.
・To a folder: Drag icon to target folder.
Making Home Screen Settings
Settable items are the following.
Item Description
Notification
dots
Set whether to show dots with application
icons for notifications.
See "Applications & Notifications" for
details.
Add
number on
notification
dots
Set whether to show number of
notifications with notification dots.
Add icon to
Home screen
Set whether icon is added to Home Screen
after downloading new application.
Allow Home
screen
rotation
Set whether to rotate Home Screen with
handset orientation automatically.
Touch & Hold open area of Home Screen
Home settings
Set items
Settings are complete.
45
Handset Interface
AQUOS R2 compact
Icons at Display Top (Status Bar)
Indicators (new message notification, handset status, etc.)
appear at the top of Display.
Status Bar Layout
Notifications, warnings, etc. appear here. (Notification
Indicators)
Handset status and other information appear here.
(Status Indicators)
Main Notification Indicators
Notification Indicators appear on the left.
・Notification Indicators do not appear in lock screen.
Indicator Description
Glove Mode On
Call (Dialing/Arriving/in Progress)
Call on Hold
Missed Call
New Answer Phone Message
New Voicemail
New SMS/+Message
New Email
New Gmail™
Alarm Sounding/Snoozing/Upcoming Alarm
Calendar Event Notification
Application Update Available
Application Installation Complete
Data Downloaded
Bluetooth
®
Data Reception Request
Mounting SD Card
Screenshot Captured
Screenshot Failed
More Notifications
46
Main Status Indicators
Status Indicators appear on the right.
Indicator Description
Battery Strength
Charging
Battery Saver On
Signal Strength
No Signal (4G LTE/4G/3G)
4G LTE/4G Data in Use
1
3G Data in Use
Airplane Mode
Wi-Fi Connected
Bluetooth
®
Connected
Manner Mode (Vibe)
Manner Mode (Mute)
Wi-Fi Hotspot Tethering in Use
Do Not Disturb Set
Getting Location Information
NFC Ready
Answer Phone Set
Answer Phone Set (Message Recorded)
Alarm Set
NFC/Osaifu-Keitai
®
Lock Set
NFC/Osaifu-Keitai
®
Lock Set (SIM Card
only)
2
Hidden Statuses
1 Corresponding indicator appears when handset is connected
to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G).
Between these Networks, handset connects to SoftBank 4G
whenever possible.
2 Appears when a SIM Card with NFC locked on another
mobile phone is then installed in handset.
Checking Notifications
(Notifications Window)
Open notifications and check handset status.
Opening Notifications Window
Drag Status Bar down
Notifications Window opens.
Closing Notifications Window
Drag Notifications Window up
Alternatively, Tap .
47
Handset Interface
AQUOS R2 compact
Notifications Window Layout
Notifications and active functions
Use corresponding functions.
1
Manage notifications.
Delete all notifications and close Notifications Window.
1 Usable functions depend on the notification. As an
example, dial or send an SMS to the phone number of a new
call.
Notifications Window Operations
Switching between Detailed & Simple Views for
Notifications in Notifications Window
In Notifications Window, Drag notification down/up with
two fingers at the same time, or Pinch/Spread
・Unavailable for some notifications.
Making Notification Settings
In Notifications Window, Drag notification left/right
Follow onscreen instructions
・Settable items depend on the notification.
Notifying Later
In Notifications Window, Drag notification left/right
To change notification time, Tap , then Snoozed for
1 hour , and select time.
・Unavailable for some notifications.
Checking Notifications
Drag Status Bar down
Notifications Window opens.
Deleting Notifications
Drag Status Bar down
Notifications Window opens.
Flick notification left/right
Notification is deleted.
・Some notifications may not be deleted.
48
Deleting All Notifications
Drag Status Bar down
Notifications Window opens.
CLEAR ALL
All notifications are deleted.
・Some notifications may not be deleted.
Checking Notifications (Quick
Settings Window)
Tap icons to toggle functions on/off, etc.
Opening Quick Settings Window
Drag Status Bar down
Notifications Window opens.
Drag Status Bar down
Quick Settings Window opens.
・Alternatively, to open Quick Settings Window, Drag Status
Bar down with two fingers with Notifications Window
closed.
Closing Quick Settings
Drag Quick Settings up
Alternatively, Tap .
49
Handset Interface
AQUOS R2 compact
Quick Settings Window Layout
Adjust Display brightness.
Toggle Wi-Fi on/off.
Toggle Bluetooth
®
function on/off.
Toggle Mobile Light on/off.
Toggle Location on/off.
Toggle RelaxView on/off.
Toggle Wi-Fi hotspot tethering on/off.
Toggle account sync on/off.
Show cast screen.
Toggle Dolby Atmos on/off.
1
Indicate position of Setting key sheet.
2
Toggle Manner mode (OFF / Vibe / Mute).
Toggle Airplane mode on/off.
Toggle Auto-rotate screen on/off.
Toggle VeilView on/off.
Toggle Battery Saver on/off.
Toggle Reader/Writer, P2P on/off.
Toggle Glove mode on/off.
Open Edit screen for Quick Settings Window.
Open Settings.
1 For details on Dolby Atmos, see "Sound Settings."
2 Flick Setting key area left/right to toggle sheets.
Customizing Quick Settings Window
Rearranging Setting Keys
In Quick Settings Window, Touch & Hold Setting
key Drag Setting key to rearrange it
Adding Setting Keys
In Quick Settings Window, Touch & Hold Setting
key below "Hold and drag to add tiles" Drag Setting
key to target location
Deleting Setting Keys
In Quick Settings Window, Touch & Hold Setting
key Drag to "Drag here to remove"
Resetting Quick Settings Window
In Quick Settings Window, Reset
50
Capturing Screenshots (Clip Now)
Slide finger along the edge of Display to capture a screenshot.
Enabling Clip Now
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful
AQUOS Useful menu opens.
Clip Now
Clip Now menu opens.
for "Clip Now" ( )
Clip Now is enabled.
Tap to disable Clip Now again ( ).
Capturing Screenshots
Capture screenshots for saving as files.
・Some screens may not be capturable.
View captured screenshots in (Album), etc.
Touch upper left (upper right) corner of Display
Slide finger right/down (left/down) along edge of Display
Screenshot is saved.
51
Handset Interface
AQUOS R2 compact
Setting Clip Now
Set sliding gesture for capturing screenshots.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Clip Now
Clip Now menu opens.
Clip Now
Tap item
Setting is complete.
Viewing Instructions for Clip Now
In Clip Now menu, Help
Scrolling Screen Automatically
(ScrollAuto)
Scroll the screen up and down automatically.
Enabling ScrollAuto
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful
AQUOS Useful menu opens.
ScrollAuto
ScrollAuto menu opens.
ON/OFF ( )
ScrollAuto is enabled.
Tap ON/OFF to toggle on ( )/off ( ).
52
ScrollAuto Operations
Setting ScrollAuto to Applications
In ScrollAuto menu, Set Apps Tap application name
Tap application name to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Show Status Bar Indicator
while Running Target Applications
In ScrollAuto menu, Notify in status bar
Tap Notify in status bar to toggle on ( )/off
( ).
Using ScrollAuto
The feature may not follow the setting with certain
applications.
Drag up slowly
appears.
When Display is Dragged down, appears instead.
Slide finger to and release
Screen scrolls automatically.
・If confirmation appears, follow onscreen prompts.
To change scrolling speed, Tap or .
・Screen may not scroll depending on where you start
Dragging.
・Scroll stops when Display is Tapped or after five minutes.
ScrollAuto Usage Note
ScrollAuto does not work when Display is Flicked or
Dragged quickly.
ScrollAuto supports vertical scrolling only.
Phone
Placing/Answering Calls...................................................54
Optional Services..............................................................58
Handset Phone Number.................................................... 65
Making Phone Settings.....................................................65
Address Book.................................................................... 67
54
Placing/Answering Calls
How to dial directly to make a call and answer a call, as well
as options when a call is arriving/during a call are described.
Support for VoLTE/VoLTE (HD+) and
HD Voice
Handset supports VoLTE/VoLTE (HD+) and HD Voice for
high-quality call sound. See "Using VoLTE/VoLTE (HD+)"
and "HD Voice" for details.
Placing Calls
In Home Screen, (Phone)
Phone opens.
Dialpad window opens.
Use onscreen dialpad to enter number
・Include area code for landline numbers.
To correct number, Tap to delete digit(s), then enter
correct number.
Handset dials number. Call begins when other party
answers.
To end call,
Call ends.
Emergency Calls
Emergency Location Report
Making emergency calls (110, 119 or 118) automatically
reports handset location to corresponding agency (police,
etc.). This system is referred to as Emergency Location
Report, and notifies location based on positioning from
base stations.
・Location Report does not incur registration/transmission
fees.
・Location/signal conditions affect positioning accuracy.
Always provide location and call purpose.
・Hiding Caller ID (using 184, etc.) cancels Location Report.
However, corresponding agency may obtain location
information in life threatening situations.
・Location Report is not sent for calls made while outside
Japan.
After Making an Emergency Call with Reject
Call Enabled
Reject call is disabled for about two hours to receive calls
from corresponding agency. To manually enable Reject call
again after making an emergency call:
In Home Screen, (Phone) Settings Call
blocking RESTORE PREVIOUS SETTINGS TO BLOCK
CALLS. YES
55
Phone
AQUOS R2 compact
Calling Emergency Number When
Handset Screen is Locked
In lock screen, Flick up Emergency Enter number
for emergency service
・Use if method for unlocking screen is setting other than
None or Swipe . See "Fingerprint Sensor Settings,"
"Security & Location Settings," "Setting Screen to Unlock
by Tracing Pattern," "Requiring Lock No. (PIN) Entry for
Unlocking Screen," and "Setting Screen to Unlock with
Password" for details on screen lock methods.
Troubleshooting
Q. Call does not connect
A. Did you dial all digits for the number? Dial all digits
for numbers starting with a "0" area code, etc.
A. Is the signal weak? Change locations and call again.
Emergency Call Cautions
Areas Where Usable
Emergency calls from handset can be made only in SoftBank
service areas.
Airplane Mode
Note that emergency calls cannot be made in Airplane
mode. Drag Status Bar down and cancel it.
Phone Window Layout
Search field.
Search contacts. Tap to voice search.
Show favorites.
Show dialpad.
Open menu.
Show contacts.
Show call history.
Answering Calls (Display Off)
Flick up when call is arriving
Call connects.
To end call,
Call ends.
Missed Calls
For unanswered calls, notification appears in lock screen.
Notification
・Tap notification twice to check missed call records and
call back as needed.
When screen is unlocked, appears on Status Bar.
Drag Status Bar down for Notifications Window, then
Tap notification. When CALL BACK / MESSAGE appear
below notification, Tap to call back or send SMS.
56
Arriving Call/Answer Phone Operations
Answering with Answer Phone
As call is arriving, Flick up Absence Memo
When screen is unlocked, Incoming call Flick
up Absence Memo .
Playing Back Answer Phone Messages
In lock screen, Tap notification twice Tap message
・When screen is unlocked, Drag Status Bar down for
Notifications Window, then Tap notification Tap
message.
To stop playback, Tap Pause .
Editing Subjects of Answer Phone Messages
In Home Screen, (Phone) Settings
Calls Answer phone Answer phone list
Touch & Hold message Edit Subject Enter subject
name OK
Copying Answer Phone Messages to Internal
Storage/SD Card
In Home Screen, (Phone) Settings
Calls Answer phone Answer phone list
Touch & Hold message Export 803SH / SD
card Select where message is saved SELECT
OK
Rejecting Arriving Calls
As call is arriving, Flick down
When screen is unlocked, Tap DECLINE .
Not Answering Call and Sending SMS
As call is arriving, Flick up Tap message to send
When screen is unlocked, Incoming call Flick
up Tap message to send.
Tap Write your own... to create and send message.
Forwarding Arriving Calls
As call is arriving, Flick up Forwarding
When screen is unlocked, Incoming call Flick
up Forwarding .
・Set a phone number to forward calls to beforehand. See
"Call Forwarding" for details.
Stopping Ringtone and Vibration
As call is arriving, Volume Up/Volume Down Key
Answering Calls (Display On)
When call is arriving, ANSWER
Call connects.
To end call,
Call ends.
57
Phone
AQUOS R2 compact
Call Window Layout/In-Call Operation
Other party photo
Other party name/number
HD Voice ( )/HD+ Voice ( ) call in progress
Mute own voice.
Show dialpad.
Add call.
End call.
Call time.
Use Speakerphone.
Place call on hold.
Open menu.
In-Call/Voice Memo Operations
Adjusting Call Volume
During call, Volume Up/Down Key
Setting Whether to Use Noise Suppression
Enable Noise suppression for clearer other-party voice.
During call, (Menu) Clear talk
Tap Clear talk to toggle on ( )/off ( ).
Setting Whether to Use Slow Talk
Enable Slow talk for slower other-party voice.
During call, (Menu) Slow talk
Tap Slow talk to toggle on ( )/off ( ).
Recording Call (Voice Memo)
During call, (Menu) Voice Memo
To end recording, Tap Stop .
Playing Back Voice Memos
In Home Screen, (Phone) Settings
Calls Answer phone Voice Memo List Tap
Voice Memo
To stop playback, Tap Pause .
Editing Subjects of Voice Memos
In Home Screen, (Phone) Settings
Calls Answer phone Voice Memo List
Touch & Hold message Edit Subject Enter subject
name OK
Copying Voice Memos to Internal Storage/SD
Card
In Home Screen, (Phone) Settings
Calls Answer phone Voice Memo List
Touch & Hold message Export 803SH / SD
card Select where message is saved SELECT
OK
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speakerphone. It may
be difficult to make a call with a raised call volume.
Q. The other party cannot hear me
A. Are you covering Mic/Recorder Mic on the bottom
surface of handset with your finger, etc.? Make sure
not to cover Mic/Recorder Mic.
A. Have you muted handset? The other party cannot hear
you if handset is muted.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
58
Using VoLTE/VoLTE (HD+)
VoLTE (Voice over LTE) is a system enabling voice calls over
LTE networks. Compared to voice calls over conventional 3G
connections, high-sound quality calls and reduced time until
ringtones sound are possible. VoLTE (HD+) provides a clearer
and more natural quality call than conventional VoLTE.
・VoLTE/VoLTE (HD+) are available when the counterpart
model is respectively a VoLTE- or VoLTE (HD+)-compatible
model from SoftBank/Y!mobile. In addition, it is necessary
for both handset and the counterpart model to be within
the SoftBank 4G LTE (FDD LTE) service area, with "4G
(recommended)" and "Enhanced 4G Mode" enabled.
・VoLTE is unavailable during international roaming.
Disabling VoLTE/VoLTE (HD+)
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Advanced Enhanced 4G Mode (
)
Tap Enhanced 4G Mode to toggle on ( )/off
( ).
VoLTE/VoLTE (HD+) Cautions
VoLTE/VoLTE (HD+) use 4G network service, and are
unavailable when 4G network service is disabled on
handset. If VoLTE/VoLTE (HD+) are unavailable, follow
the steps below to check whether 4G network service is
enabled ( ).
In Home Screen, Drag Favorites Tray to top of
Display (Settings) Network & internet
Mobile network Advanced Preferred network
type
If disabled ( ), Tap 4G (recommended) to enable it
( ).
HD Voice
HD Voice supports a wide range of audio tones for clearer,
more natural-quality voice calls.
・Available when the counterpart model is an HD Voice-
compatible model from SoftBank/Y!mobile.
・HD Voice is compatible with VoLTE and 3G network. Use HD
Voice with VoLTE for voice calls of even higher quality.
Optional Services
Use these optional services for voice calls:
Optional Services
The following optional services are available.
Service Description
Call
Forwarding
Divert all/unanswered calls to a preset
number.
Voicemail
Divert all/unanswered calls to Voicemail
Center; access messages via handset/
touchtone phones.
Call Waiting
1
Answer calls during a call.
Group Calling
1
Merge multiple calls.
Notify Caller
ID
Send or hide your number when placing
calls.
Call Barring
Restrict incoming/outgoing calls by
conditions.
1 Requires separate subscription.
59
Phone
AQUOS R2 compact
Call Forwarding
In Home Screen, (Phone)
Phone opens.
Settings Calls
Call forwarding
Call forwarding settings open.
Always forward / When busy / When unanswered /
When unreachable
Divert menu opens.
Tap Always forward to set whether to always forward
calls.
Tap When busy to set whether to forward a new call
during a call.
Tap When unanswered / When unreachable to set
whether to forward a call when unable to answer.
Enter forwarding number TURN ON
Call Forwarding is set.
After Tapping When unanswered , enter forwarding
number, Tap WAIT TIME and select ring time as needed.
Call Forwarding Operations
Changing Forwarding Number
In divert menu, enter number UPDATE
Canceling Call Forwarding
In divert menu, TURN OFF
60
Voicemail
In Home Screen, (Phone)
Phone opens.
Settings Calls
Call forwarding
Call forwarding settings open.
Always forward / When busy / When unanswered /
When unreachable
Divert menu opens.
Tap Always forward to set whether to always divert calls
to Voicemail Center.
Tap When busy to set whether to divert a new call during
a call to Voicemail Center.
Tap When unanswered / When unreachable to set
whether to divert a call when unable to answer to Voicemail
Center.
VOICEMAIL
For When unanswered , Tap WAIT TIME and select ring
time as needed.
TURN ON
Voicemail is set.
61
Phone
AQUOS R2 compact
Voicemail
Voicemail and Answer Phone
Voicemail and Answer Phone differ mainly in the following
ways.
・Voicemail: Messages are held at the Voicemail Center.
Messages are held even when handset is not turned on
or outside a service area. Message playback is subject to
your subscription call charges.
・Answer Phone: Messages are held on handset. Use Answer
Phone only when handset is turned on or within a service
area.
When New Message is Recorded
appears on Status Bar. To play message, Tap
Voicemail in Notifications Window, then follow voice
guidance.
Canceling Voicemail
In divert menu, TURN OFF
Call Waiting
Requires separate subscription.
In Home Screen, (Phone)
Phone opens.
Settings Calls
Additional settings
Additional settings appear.
Call waiting ( )
Call Waiting is set.
62
When Call Arrives during Another Call
A tone sounds; Flick up to begin call.
Canceling Call Waiting
In Additional settings, Call waiting ( )
Group Calling
Requires separate subscription.
During a call, (Add call)
Phone opens.
Enter number
Call is added.
Alternatively, in Phone, Tap for contact to add.
When call connects, (Merge)
Group Calling starts.
Notify Caller ID
In Home Screen, (Phone)
Phone opens.
Settings Calls
Additional settings
Additional settings appear.
63
Phone
AQUOS R2 compact
Caller ID Network default / Hide number / Show
number
Caller ID is set.
Set to Network default to notify number.
Call Barring
Restrict outgoing/incoming calls and SMS messages.
・When attempting to place/send a call/SMS while calling is
restricted, a message appears. Message may take time to
appear in some areas.
Restriction Description
Bar outgoing
calls
- All outgoing calls
Restrict all outgoing calls.
- Bar int'l call
Restrict international calls; while outside
Japan, calls within current country are
allowed.
- Local & home only
Restrict international calls; while outside
Japan, calls within current country and to
Japan are allowed.
- Stop all outgoing calls
Cancel all outgoing call restrictions.
Bar incoming
calls
- Restrict all incomings
Restrict all incoming calls.
- Bar if abroad
Reject calls while outside Japan.
- Stop all incoming calls
Cancel all incoming call restrictions.
Reject call
- Specified numbers
Reject calls from specified numbers.
- Number not sent
Reject calls from unnotified numbers.
In Home Screen, (Phone)
Phone opens.
Settings Calls
64
SoftBank call settings Call barring
Call barring menu opens.
Bar outgoing calls / Bar incoming calls / Reject call
Follow onscreen prompts
Restriction is set.
Call Barring Operations
Setting Call Barring
In Call barring menu, Bar outgoing calls / Bar incoming
calls Tap barring method Restrict / Not
restrict
Canceling All Outgoing Call Restrictions
In Call barring menu, Bar outgoing calls Stop all
outgoing calls YES
Canceling All Incoming Call Restrictions
In Call barring menu, Bar incoming calls Stop all
incoming calls YES
Rejecting Calls from Specified Numbers
In Call barring menu, Reject call Specified
numbers ADD A NUMBER Enter number
BLOCK
Rejecting Calls from Unnotified Numbers
In Call barring menu, Reject call Number not sent
( )
Troubleshooting
Q. Calling is not barred
A. Are you using Call Forwarding or Voicemail? Calling
may not be barred even if All outgoing calls and
Restrict all incomings are set.
65
Phone
AQUOS R2 compact
Handset Phone Number
Checking Your Phone Number
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Settings appear.
・Handset number is shown below "Phone number."
Making Phone Settings
Making Phone Settings
Check phone information and make settings. Settable items
are the following.
Item Description
Display
options
- Sort by
Change the sort order of callers/callees in
Call History.
- Name format
Change how caller/callee names are
displayed in Call History.
Sounds and
vibration
- Phone ringtone
Set Phone ringtone.
- Also vibrate for calls
Enable vibration when calls arrive.
- Keypad tones
Enable confirmation tones when Tapping
dialpad.
Quick
responses
Edit an SMS message for when unable to
answer a call.
Calls
- Call forwarding
Make Call Forwarding settings.
- Additional settings
Set Caller ID and Call Waiting.
- Answer phone
Set Answer phone.
- SoftBank call settings
Set international calling and call barring.
Call blocking Set numbers to block calls from.
Voicemail
- Notifications
Make notification settings.
- Advanced Settings
Check Voicemail settings.
About
Check build version, open source license,
privacy policy, and terms of service.
In Home Screen, (Phone)
Phone opens.
66
Settings
Phone settings open.
Set each item
Setting is complete.
Phone Setting Operations
Setting Ringtone
In Phone settings, Sounds and vibration Phone
ringtone Tap ringtone OK
Setting Whether Handset Vibrates for Incoming
Calls
In Phone settings, Sounds and vibration Also
vibrate for calls
Tap Also vibrate for calls to toggle on ( ) / off
( ).
Setting Whether Dialpad Tones Sound
In Phone settings, Sounds and vibration Keypad
tones
Tap Keypad tones to toggle on ( ) / off ( ).
Editing SMS Message to Send to Caller when
Unable to Answer
In Phone settings, Quick responses Tap message to
edit Enter message OK
Checking Storage Available and Recordable
Number of Answer Phone Messages and Voice
Memos
In Phone settings, Calls Answer phone Current
storage status
Setting/Canceling Answer Phone
In Phone settings, Calls Answer phone Answer
phone Mannermode / ON / OFF
Checking Answering Message for Answer Phone
In Phone settings, Calls Answer phone
Answering message confirm Touch & Hold "Answering
message content" Play
Setting Answering Time for Answer Phone
In Call settings, Calls Answer phone Answer
time setting Select time SET
・If arriving calls are disconnected before answer time that
is set for Answer phone passes, disable Call Forwarding
or Voicemail. See "Call Forwarding" and "Voicemail" for
details on Call Forwarding or Voicemail.
67
Phone
AQUOS R2 compact
Address Book
Save phone numbers and mail addresses as well as birthdays,
nicknames, etc.
Set ringtones for each contact as needed.
Address Book Caution
Contacts may be altered/lost if handset is left uncharged
or due to accidents, malfunctions, repairs, handset
upgrade/replacement, mishandling, etc. Back up important
contacts and other data regularly. SoftBank Corp. is not
liable for any damages resulting from loss/alteration of
contacts.
Adding New Contacts
In Home Screen, Drag Favorites Tray to top of Display
(Address Book)
Address Book opens.
Window for saving new contact opens.
・If confirmation appears, follow onscreen prompts.
Set/enter each item SAVE
Contact is saved.
Operations when Saving Contacts
Showing Other Savable Items
In window for creating new contact, More fields
・Save residential address, chat, memos, etc.
Setting (Labels) Groups
In window for creating new contact, More fields
Label Tap label ( )
・Log in to your Google account beforehand.
To add a new label, Label Create new... Enter
name of label OK
Saving Type of Phone Number, Etc.
In window for creating new contact, Tap type to
save
For Custom, enter type name OK .
Deleting Entered Phone Number, Etc.
In window for creating new contact, for item
68
Syncing with Contacts on Server
Sync handset Address Book with Google contacts on server.
Also sign in to a Google Account before syncing with a
non-Google Account.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accounts Tap account to sync
Account sync Contacts ( )
Dialing from Contacts
In Home Screen, (Phone)
Phone opens.
Contacts appear.
・Alternatively, to open Contacts in Home Screen, Drag
Favorites Tray to top of Display (Address Book).
Tap contact
Contact opens.
69
Phone
AQUOS R2 compact
Tap number
Handset dials number. Call begins when other party
answers.
70
Messaging
Sending Messages (+メッセージ (+Message))................ 72
Using Gmail....................................................................... 73
Using Email........................................................................76
72
Sending Messages (+メッセージ
(+Message))
Sending New Messages
In Home Screen, (+メッセージ)
New message
Tap recipient
Message window opens.
・To send to a number/mail address not saved in contacts,
Enter number/mail address Tap Add and create
message.
Tap message entry field
Enter message
Message is sent.
73
Messaging
AQUOS R2 compact
Using Gmail
Use Gmail (Google's webmail service) as well as your work/
personal email.
Setting an Account
Set up a Google Account or an email account to use Gmail.
When activating (Gmail) for the first time, account setup
menu appears; complete setup.
・Account setup menu does not appear if you are already
signed in to a Google Account.
・To use your existing account, information such as username
(user ID), password, and server name is required.
In Home Screen, Drag Favorites Tray to top of Display
(Google) (Gmail)
Account setup menu opens.
・If confirmation appears, follow onscreen prompts.
Add an email address
Tap account type
Follow onscreen prompts
Account setup is complete.
74
Creating/Sending Gmail
In Home Screen, Drag Favorites Tray to top of Display
(Google)
(Gmail)
Message list opens.
Message composition window opens.
Enter recipient, subject and text
Message is sent.
Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field
Enter recipient
Attaching Files
In message composition window, Attach file
Select where file is saved Select file
To attach files saved in Google Drive, select Insert from
Drive .
Selecting Recipients from Address Book
In message composition window, Add from
Contacts Select recipient
Setting Confidential Mode
In message composition window, Confidential
mode Set each item SAVE
Saving Current Message as Draft
While creating message, Save draft
Discarding Current Message
In message composition window, Discard
DISCARD
75
Messaging
AQUOS R2 compact
Opening New Gmail
When message arrives, new message notification appears in
lock screen.
In lock screen, Tap new message notification twice
Message window opens.
・For two or more new messages, message list opens; Tap one.
When screen is unlocked, or appears on Status Bar.
Drag Status Bar down, then Tap notification.
Opening Gmail
In Home Screen, Drag Favorites Tray to top of Display
(Google)
(Gmail)
Message list opens.
Tap message
Message window opens.
76
Operations when Opening Messages
Replying to Messages
In message window, for message to reply to
Create message
To reply to all, for message to reply to Reply all .
Alternatively, at bottom of message window, Tap Reply
/ Reply all .
Forwarding Messages
In message window, for message to forward
Forward Create message
・Alternatively, at bottom of message window, Tap
Forward .
Resetting Messages as Unread
In message window,
・Alternatively, in message list, Tap icon for message to
reset as unread ( ) .
Deleting Messages
In message window,
・Alternatively, in message list, Tap icon for message to
delete ( ) .
Archiving Messages
In message window,
・Alternatively, in message list, Tap icon for message to
archive ( ) .
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
Using Email
Send/receive email using (Email), an email-only
application.
Setting an Account
Set up an email account to use email.
When activating (Email) for the first time, account setup
menu appears; complete setup.
・Information such as username (ID), password, and server
name is required.
In Home Screen, Drag Favorites Tray to top of Display
(Tools) (Email)
Account setup menu opens at first activation.
・If confirmation appears, follow onscreen prompts.
Follow onscreen prompts to set up account
Account setup is complete.
77
Messaging
AQUOS R2 compact
Creating/Sending Email
In Home Screen, Drag Favorites Tray to top of Display
(Tools) (Email)
Message list opens.
Message composition window opens.
Enter recipient, subject and text
Message is sent.
Operations when Creating Message
Adding Cc/Bcc Recipients
In message composition window, in Recipient field
Enter recipient
Attaching Files
In message composition window, Attach file
Select where file is saved Select file
Saving Current Message as Draft
While creating message, Save draft
Discarding Current Message
In message composition window, Discard
DISCARD
Adding Quick Response Text
In message composition window, Insert quick
response Select text
Opening New Email
When message arrives, new message notification appears in
lock screen.
In lock screen, Tap new message notification twice
Message window opens.
・For two or more new messages, message list opens; Tap one.
When screen is unlocked, appears on Status Bar. Drag
Status Bar down, then Tap notification.
78
Opening Email
In Home Screen, Drag Favorites Tray to top of Display
(Tools) (Email)
Message list opens.
Tap message
Message window opens.
Operations when Opening Messages
Replying to Messages
In message window, Create message
To reply to all, Reply all .
Forwarding Messages
In message window, Forward Create message
Resetting Messages as Unread
In message window,
・Alternatively, in message list, Tap icon for message to
reset as unread ( ) .
Deleting Messages
In message window, OK
・Alternatively, in message list, Tap icon for message to
delete ( ) OK .
Syncing Accounts Manually
In message list, Drag down
・Sync sent and received messages manually at any time
regardless of the automatic sync settings.
Internet
Using the Internet (Chrome)............................................80
80
Using the Internet (Chrome)
Use Chrome simply by entering words to search for or URLs.
TLS
TLS (Transport Layer Security) is a protocol for encrypting
sent/received data. While in a screen connected by
TLS, data is encrypted to safely send/receive private
information, credit card numbers, corporate secrets,
etc., and provide protection against online threats
(eavesdropping, falsification, impersonation, etc.).
TLS Caution
When opening a secured page, users must decide as their
responsibility whether or not to open the page with use
of TLS. SoftBank Corp. and the Certification Authorities
Symantec Website Security G.K. and Cybertrust make no
guarantees whatsoever to users regarding security of TLS.
Using Chrome
In Home Screen, (Chrome)
Chrome activates.
・If confirmation appears, follow onscreen prompts.
Tap Text entry field
Enter search string or URL
Search results appear or a Website opens.
Chrome Operations
Opening New Tabs
Open multiple Websites in different tabs to switch
between them easily.
In Chrome, New tab
To switch tabs, Tap and then target tab.
Number in changes with number of tabs.
Opening Recent Tabs
In Chrome, Recent tabs Tap tab
Viewing Websites without Leaving Browsing
History, Cookies, Etc.
In Chrome, New incognito tab Follow onscreen
prompts
Closing Tabs
In Chrome, for tab
・Alternatively, Flick tab left/right to close.
Number in changes with number of tabs.
Searching within Website
In Chrome, Find in page Enter search text
Search results are highlighted.
Saving (Downloading) Images
In Chrome, Touch & Hold image Download image
appears on Status Bar when image is saved
(downloaded). To open the image, Tap download complete
notification in Notifications Window.
Open saved (downloaded) image from (Contents
Manager), (Album), etc.
81
Internet
AQUOS R2 compact
Opening Saved (Downloaded) Image, Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Contents Manager) Tap image, etc.
When menu appears, Tap Downloads .
Adding Bookmarks
In Home Screen, (Chrome)
Chrome activates.
Show Website to add
( )
Current Website is added to Bookmarks.
82
Bookmark Operations
Editing Bookmarks
In Chrome, Bookmarks for bookmark to
edit Edit Edit each item
Moving Bookmarks
In Chrome, Bookmarks for bookmark to
move Move Select location
・SoftBank folder and bookmarks in SoftBank folder cannot
be moved.
Deleting Bookmarks
In Chrome, Bookmarks for bookmark to
delete Delete
Checking Browsing History
In Home Screen, (Chrome)
Chrome activates.
History
History window opens.
Tap record
Website opens.
83
Internet
AQUOS R2 compact
Setting Chrome
Make Chrome settings. Settable items are the following.
Item Description
Sign in to
Chrome
Sign in to your Google Account and make
settings for bookmarks, history, etc. View
account information.
Search engine Select a search engine.
Autofill and
payments
Enable or disable automatic form entry, or
edit address and credit card information.
Passwords
Enable or disable the saving of user
names and passwords by websites,
confirm/delete websites that have saved
passwords, etc.
Notifications Make notification settings.
Privacy
Set whether to show suggestions for an
access error, whether usage and error
reports are sent, etc.
Accessibility Set text size, etc.
Site settings
Set whether to allow cookies, enable
JavaScript, etc.
Languages Make language settings.
Data Saver
Set whether to economize data usage
by compressing Websites before reading
them.
Downloads
Set save destination, etc. for downloaded
data.
About Chrome
View version information, etc. about
Chrome.
In Home Screen, (Chrome)
Chrome activates.
Settings Set items
Settings are complete.
・For some items, additional settings may appear when
Tapping the item.
84
Camera
Capturing Photos/Videos................................................. 86
86
Capturing Photos/Videos
Photos and videos taken with handset are saved to handset
(internal storage).
To save them on SD Card, insert SD Card before using Camera,
then change save location as follows.
In Home Screen, (Camera) COMMON Save
To SD card
Camera Cautions
General Use
Mind etiquette when using Camera.
Test Camera before shooting special moments.
Do not use Camera in places where shooting is prohibited.
Shot images may not be used/transferred without
copyright holder (photographer) permission, except for
personal use.
If Lens Becomes Dirty
Fingerprints/smudges on lens prevent capturing of clear
images. Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight
Be careful not to expose lens to direct sunlight for long
periods. May discolor color filter and affect color of
images.
Mobile Light Warning
Do not turn on Mobile Light close to eyes, look directly at
Mobile Light when on, or shine Mobile Light in eyes; may
affect eyesight or cause other problems.
Capturing Photos
In Home Screen, (Camera)
Drag shooting mode at bottom to right and select Picture
Photo Viewfinder (Back Camera) appears.
Aim Back Camera at subject
・Drag up/down to adjust brightness.
・Pinch/Spread to zoom out/in.
・Tap subject for focus lock. To cancel, Tap area outside the
focus mark.
/ Volume Up/Down Key
Shutter clicks and photo is saved.
・If focus is locked, alternatively, Tap the focus mark to
capture photo.
To capture continuously, Touch & Hold or Press Volume
Up/Down Key for 1+ seconds.
Troubleshooting
Q. Camera exits suddenly
A. Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured
image data and exits.
A. Camera exits automatically after a period of inactivity.
87
Camera
AQUOS R2 compact
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured images to appear
whitish.
Photo Viewfinder (Back Camera) Layout
Recognition icon
1
Subject recognized by AI (person ( ), dog ( ), cat
( ), cuisine ( ), flowers ( ), evening view ( ),
fireworks ( ), B&W ( )).
Capture photo.
Shooting menu
Change shooting scene.
Front/Back Camera switch
Switch between Front Camera and Back Camera.
Mobile Light
Change Mobile Light setting.
Settings
Access various Camera settings.
HDR indicator
2
Appears when HDR function activates for capture.
Album/thumbnail
Open Album, or view immediately captured photo/video.
Shooting mode
Drag left/right to change shooting modes ( Video /
Picture / Slow Video / Time Laps ).
1 Appears during AI Auto .
2 Appears when Auto HDR is enabled.
・Indicators shown in Viewfinder and available functions/
settings vary depending on Camera type and shooting mode/
scene.
Photo Viewfinder (Front Camera)
Layout
Selfie Flash
Entire screen fires in place of a flash; people appear
bright in selfies taken at night.
Adjustment bar
1
Set manually.
Bokeh background soft focusing
2
AQUOS beauty
2
Set whether to use AQUOS beauty function.
AQUOS beauty setting icon
3
Adjust skin tone, diminutive features, color, brightness,
and large eyes.
Reset icon
Reset manual adjustments.
1 Appears after Tapping Bokeh icon or AQUOS beauty setting
icon.
2 Appears when Flicking right edge of Display to the left.
3 Appears when AQUOS beauty function is enabled.
・Indicators shown in Viewfinder and available functions/
settings vary depending on Camera type and shooting mode/
scene.
88
Recording Videos
In Home Screen, (Camera)
Drag shooting mode at bottom to right and select Video
Video Viewfinder appears.
Drag shooting mode at bottom to left and select Slow
Video to capture video with smoother motion than normal.
Drag shooting mode at bottom to left and select Time
Laps to capture video where passage of time is sped up for
a compressed-time video.
Aim Back Camera at subject
・Drag up/down to adjust brightness.
・Pinch/Spread to zoom out/in.
・Tap subject for focus lock. To cancel, Tap area outside the
focus mark.
Video recording starts (window while capturing).
During capture, Tap or Press Volume Up/Down Key to
capture a photo.
Tone sounds and video is saved.
Troubleshooting
Q. Camera exits suddenly
A. Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured
image data and exits.
A. Camera exits automatically after a period of inactivity.
Q. Images are dark/grainy
A. Is there a strong light near the subject, or a strong
light source in the screen? Avoid letting a strong light
source (the sun, light, etc.) in the screen. Leaving
handset in a warm place for a long time or where
Camera is in direct sunlight for a long time may affect
image quality.
Q. Images captured with Mobile Light appear whitish
A. A finger or cover near the lens can reflect light from
Mobile Light and cause captured images to appear
whitish.
89
Camera
AQUOS R2 compact
Video Viewfinder Layout
Settings
Access various Camera settings.
Mobile Light
Change Mobile Light setting.
Front/Back Camera switch
Switch between Front Camera and Back Camera.
Shooting menu
Change shooting scene.
Capture video.
Album/thumbnail
Open Album, or view immediately captured photo/video.
Shooting mode
Drag up/down to change shooting modes ( Video /
Picture / Slow Video / Time Laps ).
・Indicators shown in Viewfinder and available functions/
settings vary depending on Camera type and shooting mode/
scene.
Video Viewfinder Layout While
Capturing
Mobile Light
Change Mobile Light setting.
Captured photo
Appears after capturing photo while capturing a video.
Shooting time
Battery level
Stop capturing.
Photo capture
・Indicators shown in Viewfinder and available functions/
settings vary depending on Camera type and shooting mode/
scene.
90
Music & Images
Listening to Music (Play Music)...................................... 92
Viewing & Managing Photos/Videos (Album)..................94
92
Listening to Music (Play Music)
Play Music
Playing High-Resolution Audio
Handset supports high-resolution audio playback.
Requires commercially available headphone or speaker
compatible with high-resolution audio.
(Output to Earphones-Microphone Jack)
Playable music formats are those with a combined
quantization bit rate and sampling frequency of 16 bits
and 64 kHz or more, or 24 bits and 44.1 kHz or more, and
that are WAVE, FLAC, or DSD (DSF, DSDIFF)*.
(*Converted and played back in Linear PCM.
DSD:2.8224/1 bit and 5.6448 MHz/1 bit converted to
PCM:176.4 kHz/24 bits
DSD:11.2896/1 bit and 22.5792 MHz/1 bit converted to
PCM:352.8 kHz/24 bits)
Handset compatible with Qualcomm
®
aptX™ HD audio.
When connected to a Qualcomm
®
aptX™ HD audio device,
output is at 48 kHz/24 bits.
File Formats
Supported file formats:
・3GPP, MPEG-4, ADTS raw AAC, FLAC, MP3, MIDI, XMF,
RTTTL/RTX, OTA, iMelody, OGG Vorbis, WAVE
Playing Music
In Home Screen, Drag Favorites Tray to top of Display
(Google) (Play Music)
Listen Now opens.
・If confirmation appears, follow onscreen prompts.
Music library
Music library opens.
ARTISTS / ALBUMS / SONGS / GENRES
Tap item Tap song
Song plays.
For SONGS (in ), Tap song directly.
・Depending on category, after Tapping an item, Tap another
item (e.g., album name).
Opening Music Playback Screen
While playing song, Drag playback bar at Display bottom up
93
Music & Images
AQUOS R2 compact
Music Playback Screen Layout
Song image
Toggle repeat all songs, repeat current song, normal
playback.
Drag slider to adjust playback position.
Song rating
Play previous song/play current song from beginning.
Song image/return to music list.
Song title/artist
Show playback queue (list of songs to be played).
Add to playlist, go to artist, etc.
Toggle shuffle playback on/off.
Play next song.
Song rating
Pause/play.
Creating Playlists
In Home Screen, Drag Favorites Tray to top of Display
(Google) (Play Music)
Listen Now opens.
・If confirmation appears, follow onscreen prompts.
Music library for item/song to add to
playlist Add to playlist
NEW PLAYLIST
Enter name and description CREATE PLAYLIST
Playlist is created.
94
Adding Currently Playing Song to a
Playlist
In Music Playback screen, Add to playlist Tap
playlist name
Song is added to playlist.
Viewing & Managing Photos/
Videos (Album)
Playing Videos Compatible with Dolby
Vision™
Once a video compatible with Dolby Vision plays, the view
mode setting appears in Notifications Window. Select a
view mode.
Viewing Photos/Videos
View captured/downloaded photos and videos.
Image File format
Photo JPEG, PNG, GIF, BMP, WebP, HEIF
Video 3GPP, MPEG-4, MPEG-TS, WebM, Matroska
In Home Screen, Drag Favorites Tray to top of Display
(Album)
Photo/video list appears.
・Flick up/down for hidden photos/videos.
95
Music & Images
AQUOS R2 compact
Tap photo/video
Photo/video opens (file view window).
・If confirmation appears, follow onscreen prompts.
For video playback, Tap , then follow onscreen prompts.
About Photo/Video List
Photo/Video List Categories
Tap to show file categories ( All , Date , Folder
, Event and Map ) below "View Change." Tap category
to access files sorted into the category. Alternatively,
to show file categories, Flick left edge of Display to the
right.
When activating Album for the first time, All photo/
video list opens. Album activates in the last-used state
thereafter (photo/video list or folders view).
Filtering Files in Photo/Video List
Tap for filter criterion ( All Video / Slow Motion
/ Rapid Shooting pic / Background Blur ) in "Filter
Change." Tap filtering type to access photos/videos sorted
into the filter. Flick left edge of Display to the right.
To cancel filter, Tap .
Icons Appearing for Photos/Videos in Photo/
Video List
Icon appears for photos/videos, indicating corresponding
shooting mode or setting specified for them.
appears for photos captured with Rapid Shooting pic.
Tap photo, then Tap in file view window, to open
photos as index at Display bottom (Rapid Shooting pic
index window).
appears for photos captured in DeFocus mode. Tap
photo, then in file view window, Drag left/
right to adjust intensity of defocusing effect.
appears for photos captured with an application
capable of 360-degree panorama shots. Tap photo, then
Tap in file view window, to view photo rotatable
360 degrees from left to right, and top to bottom.
appears for videos captured in slow video
mode. See "スロービデオモードで撮った動画を再
生する (http://help.mb.softbank.jp/aquos-r2-
compact/04-06-08-02.html)" (Japanese) for details.
appears for videos with a photo captured while
taking the video. Tap video, then in file view window,
enable With photos ( ) and Tap to also play
photos captured during video capture (Video with Photos
Playback screen).
Alternatively, in file view window for photos captured
while taking a video, Tap to play a video.
appears for photos/videos that are set to be hidden.
appears for photos captured with Intelligent Framing.
Tap photo, then Tap in file view window, and at
Display bottom the original image (captured photo)
and a recommended image (intelligently framed photo)
appear. Flick screen left/right to toggle original and
recommended images. may not appear immediately
after activating handset. Activate Album again after
waiting a while.
Photo/Video Viewing Operations
Using Slideshow
In photo/video list or file view window, Slideshow
・To stop slideshow, Tap image.
Saving Images as Wallpapers or Address Book
Contact Photos
In file list window, Register image Follow
onscreen prompts
If is hidden, Tap Display first.
Zooming In/Out on Photos/Videos
In file view window, Tap Display twice or Pinch/Spread
Switching Views in Photo/Video List
In photo/video list or folders view, Settings
Thumbnail view Multi-tile view / Grid view /
Grid (large) view
Setting Whether to Show Images More Clearly
In photo/video list or folders view, Settings
Detail up
Tap Detail up to toggle on ( )/off ( ).
Showing Rapid Shooting Pic Photos
Continuously
In Rapid Shooting pic index window,
Tap to stop.
96
Selecting a Range of Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Clip range
Drag / right and left to select the desired
range YES
Photos that have not been selected are deleted.
Selecting Desired Photos from Rapid Shooting
Pic
In Rapid Shooting pic index window, Tap desired photo to
set as favorite ( )
In Rapid Shooting pic index window, Tap Display
only marked images to show only photos set as
favorites.
Selecting and Deleting Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Delete
selection Tap photo(s) to delete ( ) Delete
YES
Selecting and Saving Photos from Rapid
Shooting Pic
In Rapid Shooting pic index window, Tap photo
Register image Follow onscreen prompts
Checking Photos Captured while Capturing a
Video
In Video with Photos Playback screen, See photos
・Alternatively, Flick screen up while video is playing.
Saving Frame from Video as Photo (Atokara
Capture)
In video file view window, Trimming image
Drag left or right to show frame to capture
Shown frame is saved to internal storage/SD Card.
If is hidden, Tap Display first.
To move backward/forward frame by frame, Tap /
or Drag frame left/right.
・To save the current image as a photo and share it, Tap
. Follow onscreen prompts.
Saving Portion of Video (Atokara Capture)
In video file view window, Trimming video
Drag left or right to select portion to trim
SAVE
The selected portion of video is saved to internal
storage/SD Card.
If is hidden, Tap Display first.
Tap / to change the portion in frame units.
・To save the selected portion as a video and share it,
Tap . Follow onscreen prompts.
Setting a Photo/Video to be Hidden in Album
In photo/video list, Tap photo/video to hide (
)
Tap to hide ( ), to show ( ).
・If confirmation appears, follow onscreen prompts.
If / is hidden, Tap Display first.
Setting Multiple Photos/Videos to be Hidden in
Album
In photo/video list, Touch & Hold photo/video ( )
Tap other photos/videos Hide the selected
images YES
Tap photo/video to toggle selected ( )/unselected
( ).
Hiding Specified Photos/Videos in Album
In photo/video list or folders view, Display/Hide
images Hide images
Photos/videos set to be hidden ( ) are hidden in
Album.
To show hidden photos/videos, Tap Display/Hide
images Display images .
・In applications other than Album, even photos/videos set
to be hidden appear.
Troubleshooting
Q. Cannot open photos or videos
A. The database may be disabled. Connect handset to a PC
using a commercially available USB Type-C cable, and
delete the DATABASE folder in ¥PRIVATE¥SHARP¥PM
on internal storage before opening photos or videos.
Application Basics
Confirmation when First Activating Applications......... 98
Applications.......................................................................99
Adding/Deleting Applications........................................ 101
98
Confirmation when First
Activating Applications
Set the operation of applications when activating for the
first time.
The type and content of a confirmation differ with the
application. The following explains two types of confirmation:
First things first and Battery optimization.
Setting Required Permissions for
Applications
Permit applications to use data on handset, Camera, etc.
Activating (Album) for the first time is described as an
example.
・An application may not function correctly if permission to
use it is not set.
In Home Screen, Drag Favorites Tray to top of Display
(Album)
In First things first confirmation, NEXT
DENY / ALLOW
Setting is complete.
Normally, select ALLOW to permit usage of the function.
・For several functions, continue in the same way.
Other Ways to Set Required Permissions
for Applications
Setting Functions to Use by Application
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications See all XX
apps Tap application name Permissions Tap
function
Tap function to toggle on ( )/off ( ).
Setting Applications with Permitted Usage by
Function
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications App
permissions Tap function Tap application name
Tap application name to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
99
Application Basics
AQUOS R2 compact
Setting Battery Optimization
Enable Battery optimization to prevent applications from
running while Display is turned off (except while charging).
・Confirmation for optimizing Battery appears when launching
or making settings for some applications. Normally, ignore
Battery optimization. Optimizing the Battery may cause
some applications to exit.
・If Battery optimization is enabled, applications are disabled
while Display is turned off (except while charging).
Applications/functions may become unusable or other
unintentional operation may occur.
Setting Battery Optimization from
(Settings)
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications Advanced
Special app access Battery optimization
Not optimized All apps Tap application name
Optimize / Don't optimize DONE
Applications
Activating Applications
In Home Screen, Drag Favorites Tray to top of Display
Tap application
Application activates.
・If confirmation appears, follow onscreen prompts.
Using Applications
Setting Required Privileges for Using
Applications
Some applications first require permission to access
handset data or privileges to access important functions
such as photographing.
Confirmation appears for applications requiring permission
when first activated. Follow onscreen prompts.
・See "Confirmation when First Activating Applications" for
details.
100
Function Shortcuts
With some applications, Touch & Hold for shortcuts to
functions. Tap function shortcut to launch function
directly.
Exiting Applications
In any application, Tap repeatedly
Home Screen returns and application exits.
Home Screen also returns when Tapping on Navigation
Bar, but application does not exit. Exit it from recent apps
window. See "Opening Recent Apps Window" for details.
Where to Obtain Applications &
Updates
Use Google Play™ to obtain new applications or update
installed ones. See "Adding/Deleting Applications" for
details.
Opening Recent Apps Window
Flick up
Recent apps window opens.
・In app list, recent apps window does not appear by Flicking
up.
When Swipe up on Home button is disabled, Tap on
Navigation Bar for recent apps window. See "Navigation Bar"
and "System Settings" for details.
Opening Most Recently Activated
Application
Flick right
When Swipe up on Home button is disabled, Tap
in recent apps window.
101
Application Basics
AQUOS R2 compact
Recent Apps Window Layout
Activate recently used applications.
1
Favorites Tray
Show application menu.
Remove all applications from the list.
2
1 Flick up to remove from the application list.
2 Appears when Flicking application list to the right.
Application Menu Operations
Checking Application Information
In recent apps window, Tap icon of application in list
App info
・May not be usable with some applications.
Splitting Screen (Multi-Window)
In recent apps window, Tap icon of application in list
Split screen Follow onscreen prompts
・See "Multi-Window" for details.
・May not be usable with some applications.
Pinning Screen
In recent apps window, Tap icon of application in list
Pin GOT IT
・Appears when "Screen pinning" is enabled. See "Security &
Location Settings" for details.
Adding/Deleting Applications
Download a variety of applications (free/paid) from Google
Play. Change the setting of downloaded applications to enable
manual or automatic updates. Sign in to a Google Account
beforehand.
Getting Help with Google Play
In Google Play, Help & feedback
Google Play Help window opens.
Google Play Cautions
Application Installation Disclaimer
Many different kinds of applications can be installed
on handset from Google Play (provided by Google LLC).
SoftBank Corp. is not responsible in any way for user-
installed applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Google Play Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Installing Free Applications
In Home Screen, Drag Favorites Tray to top of Display
102
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap free application
INSTALL
Application downloads and installs.
・If confirmation appears, follow onscreen prompts.
Purchasing Applications
In Home Screen, Drag Favorites Tray to top of Display
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
Tap paid application
Tap price
・If payment confirmation appears, follow onscreen prompts.
103
Application Basics
AQUOS R2 compact
BUY
Enter password for Google account CONFIRM
CONTINUE
Application downloads and installs.
Purchased Applications
Payment
Pay once. Re-downloads of uninstalled applications are free
of charge.
Use on Other Android™ Devices
Install same application on other Android devices under
same Google Account at no added cost.
Refund Requests
Request refunds within designated period. Returned
applications are deleted from handset; no payment is
required. One refund request per application.
In Google Play, My apps & games Tap
application REFUND YES
Application Purchase Disclaimer
Purchase applications at your own risk. SoftBank Corp. is
not responsible for any disadvantage resulting for user or
third parties.
104
Updating Installed Applications
In Home Screen, Drag Favorites Tray to top of Display
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
My apps & games
Tap application UPDATE
Application downloads and installs.
・If confirmation appears, follow onscreen prompts.
Making Application Update Settings
Setting Automatic Update Options
In Google Play, Settings Auto-update
apps Select update item DONE
Setting Automatic Update by Application
In Google Play, My apps & games Tap
application Enable auto update
・If confirmation appears, follow onscreen prompts.
Tap Enable auto update to toggle on ( )/off ( ).
・Automatic update is not available for some applications.
Uninstalling Applications
Applications installed via Google Play can be deleted
(uninstalled).
In Home Screen, Drag Favorites Tray to top of Display
(Play Store)
Google Play opens.
・If confirmation appears, follow onscreen prompts.
My apps & games
105
Application Basics
AQUOS R2 compact
Tap application
UNINSTALL
OK
Application is deleted.
106
Managing Data
File Storage.....................................................................108
Backup & Restore...........................................................108
Importing Data from Other Mobiles............................. 109
108
File Storage
File Save Location
Save data to internal storage or SD Card.
Default save location is internal storage; save location when
creating data may be changed depending on application.
Main file types and save locations are the following.
File Type Description
Contacts,
Bookmark,
Calendar, Mail
Created files are saved to internal
storage. Save locations cannot be changed.
Photos, videos
Created files are saved to internal
storage.
・See "Internal Storage and SD Card" for more about SD Cards
including insertion/removal procedure.
Backup & Restore
Backup/Restore Options
Backup and restore options are the following.
Option Description
あんしんバック
アップ (Anshin
Backup)
Use あんしんバックアップ (Anshin Backup)
application to back up handset data to
a server in the network or to SD Card
inserted in handset, and restore to
handset as needed. See SoftBank Website
for details.
http://help.mb.softbank.jp/app/
safety_backup/ (Japanese)
Corresponding
applications
Depending on application, backup/restore
settings can be changed.
Data transfer
Use Data transfer to import data on other
mobiles or SD Card data saved on handset,
or save (back up) handset data to SD Card.
See "Importing Contacts via Bluetooth
®
(Data Transfer)," "Importing Data from
SD Card (Data Transfer)," and "System
Settings" for details.
Transfer to
other devices
(e.g., PCs)
Connect handset to a PC or other device
using a commercially available USB Type-C
cable to exchange data.
109
Managing Data
AQUOS R2 compact
Importing Data from Other
Mobiles
Import data from other mobiles, etc. using Bluetooth
®
or SD
Card.
Receiving Data via Bluetooth
®
(e.g.,
Address Book)
When data reception request arrives, notification appears in
lock screen. To receive data:
Tap Bluetooth
®
share notification twice
In Home Screen, appears on Status Bar. Drag Status Bar
down, then Tap Bluetooth
®
share notification.
ACCEPT
After data reception, Drag Status Bar down
Notifications Window opens.
Tap Bluetooth
®
share notification Tap file
Data is saved.
・If confirmation appears, follow onscreen prompts.
Opening Files Received by Bluetooth
®
Transfer
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Connection
preferences Received files Tap file Follow
onscreen prompts
110
Importing Contacts via Bluetooth
®
(Data
Transfer)
Import contacts from other mobiles using Bluetooth
®
.
・Enable Bluetooth
®
beforehand.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
System Advanced Data transfer
Data transfer window opens.
In Data transfer window, Tap Function information to
view a video tutorial (Japanese) on Sharp Website.
Data import Import phonebook data from smartphone.
・If SD Card is not inserted or there is no backup file on
inserted SD Card, Select device to import from window
appears. Follow onscreen prompts.
Follow onscreen prompts
Import of contacts is complete.
Caution for Importing Data
Import is not available if there is only a little free space
in internal storage. Process stops if Battery runs low.
Operate with adequate battery charge whenever possible.
111
Managing Data
AQUOS R2 compact
Importing Data from SD Card (Data
Transfer)
Import data (Address Book, Schedule (Calendar), Notepad,
User/Learning dictionary, emopa) saved to SD Card on other
mobiles or handset to handset.
・Insert SD Card containing a backup file beforehand. See
"Inserting SD Card" for details.
・Address Book data (contacts) may not be imported correctly
depending on the device used for saving them.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
System Advanced Data transfer
Data transfer window opens.
In Data transfer window, Tap Function information to
view a video tutorial (Japanese) on Sharp Website.
Data import Import
・If SD Card is not inserted or there is no backup file on
inserted SD Card, Select device to import from window
appears. Follow onscreen prompts.
Tap item to import Tap file to import Add
registration / Delete and register
YES
Import starts.
・If confirmation appears, follow onscreen prompts.
Complete
Import is complete.
Cautions for Importing Data
Import is not available if there is only a little free space
in internal storage. Process stops if Battery runs low.
Operate with adequate battery charge whenever possible.
When importing User/Learning dictionary (S-Shoin),
existing User/Learning dictionary (S-Shoin) data in internal
storage is deleted.
112
Wi-Fi/Bluetooth
®
Connecting by Wi-Fi.......................................................114
Using Bluetooth
®
Function............................................ 120
Using Tethering.............................................................. 124
114
Connecting by Wi-Fi
Handset supports Wi-Fi (wireless LAN). Access the Internet
via household Wi-Fi networks.
Automatic Updates for Optimizing Wi-
Fi Connection
While using Wi-Fi, updates for optimizing connection may
be received or applied automatically.
Connecting Selected Access Points
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Wi-Fi
Wi-Fi menu opens.
Use Wi-Fi ( )
Wi-Fi is enabled.
・Access point search starts; available access points appear
upon completion.
Tap Use Wi-Fi to toggle on ( )/off ( ).
Tap access point
115
Wi-Fi/Bluetooth
®
AQUOS R2 compact
Enter password CONNECT
Handset connects to the access point.
・Password (indicated by WEP, WPA, KEY, etc.) may be found
on a label on your Wi-Fi router. For details, contact the
vendor of the router. For public wireless LAN services, check
the password with your ISP.
・Depending on access point, password entry may not be
required.
Wi-Fi Operations
Enabling/Disabling Automatic Use of Wi-Fi
when High-Quality Network Is Saved (Home
Network, Etc.)
In Wi-Fi menu, Wi-Fi preferences Turn on Wi-Fi
automatically
Tap Turn on Wi-Fi automatically to toggle on ( )/
off ( ).
Enabling/Disabling Available Network
Notifications
In Wi-Fi menu, Wi-Fi preferences Open network
notification
Tap Open network notification to toggle on ( )/
off ( ).
Installing Certificates
In Wi-Fi menu, Wi-Fi preferences Advanced
Install certificates Follow onscreen prompts
Enabling/Disabling Network Rating Provider
In Wi-Fi menu, Wi-Fi preferences Advanced
Network rating provider Select provider
Checking MAC Address
In Wi-Fi menu, Wi-Fi preferences Advanced
・MAC address is shown below "MAC address."
Checking IP Address
In Wi-Fi menu, Wi-Fi preferences Advanced
・IP address is shown below "IP address."
Checking Access Point Activity while Connected
In Wi-Fi menu, Tap access point
・Connection activity, signal strength, frequency, security,
etc. appear.
Troubleshooting
Q. Cannot detect access points
A. There may be multiple access points using neighboring
channels. In this instance, handset may not detect
access points correctly.
116
Entering Details Manually to Connect
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Wi-Fi
Wi-Fi menu opens.
Use Wi-Fi ( )
Wi-Fi is enabled.
Tap Use Wi-Fi to toggle on ( )/off ( ).
Add network
Enter network name
Select security
117
Wi-Fi/Bluetooth
®
AQUOS R2 compact
Enter password SAVE
Handset is connected.
・Entering a password is not required if an access point is not
security protected.
Deleting Connected Access Points
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Wi-Fi
Wi-Fi menu opens.
118
Tap connected access point
FORGET
Handset disconnects from the access point.
・After disconnecting from an access point connection, the
password may need to be entered again to reconnect.
Deleting Saved Access Points
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Wi-Fi
Wi-Fi menu opens.
119
Wi-Fi/Bluetooth
®
AQUOS R2 compact
Saved networks
Tap access point
FORGET
The access point is deleted.
Using Wi-Fi Direct
Use Wi-Fi Direct to establish a Wi-Fi connection with other
Wi-Fi Direct compatible devices with no need for an access
point or Internet connection.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Wi-Fi
Wi-Fi menu opens.
Use Wi-Fi ( )
Wi-Fi is enabled.
Tap Use Wi-Fi to toggle on ( )/off ( ).
Wi-Fi preferences Advanced
120
Wi-Fi Direct
Found Wi-Fi Direct compatible devices appear in Peer
devices field.
If target device does not appear, Tap SEARCH FOR
DEVICES to try searching again.
Tap target device Follow onscreen prompts for
authentication
Handset connects to the device.
・If connection is not accepted after a certain period, the
connection request is canceled.
To stop the connection, Tap the connected device OK .
Using Bluetooth
®
Function
Connect handset to other Bluetooth
®
devices (e.g., headset)
for handsfree conversations, or connect to other Bluetooth
®
-
capable mobile phones, etc. to exchange data.
Bluetooth
®
Connectivity
The Bluetooth
®
function is a technology that enables wireless
connection with PCs, Bluetooth
®
devices with handsfree
functionality, etc. such as the following.
Function Description
Sound output Listen to music, audio, etc. wirelessly.
Handsfree
conversation
Use Bluetooth
®
devices (e.g., headsets) for
handsfree conversations.
Data exchange Exchange data with Bluetooth
®
devices.
121
Wi-Fi/Bluetooth
®
AQUOS R2 compact
Enabling Bluetooth
®
Function
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Connection
preferences
Bluetooth
Bluetooth
®
menu opens.
Off
Bluetooth
®
is enabled ( On ).
To disable Bluetooth
®
, Tap On ( Off ).
Renaming Handset Name that Appears
on Other Devices
In Bluetooth
®
menu, Device name Enter name
RENAME
・Available when "Bluetooth" is enabled.
Troubleshooting
Q. Cannot use Bluetooth
®
A. Handset may be in Airplane mode. If in Airplane mode,
Bluetooth
®
function is disabled. Bluetooth
®
function
can be enabled again after placing handset in Airplane
mode.
Bluetooth
®
Cautions
Connection
Bluetooth
®
connection may not be possible with some
Bluetooth
®
devices. In addition, noise may interfere with
wireless or handsfree conversations.
File Transfer
Files may not appear correctly on recipient devices.
122
Pairing Bluetooth
®
Devices
Search for and pair nearby Bluetooth
®
devices. Paired
Bluetooth
®
devices can be connected easily.
・Set Bluetooth
®
devices pair to be discoverable on handset
first.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Pair new device
Found Bluetooth
®
devices appear in Available devices
field.
Tap target device Follow onscreen prompts for
authentication
Pairing completes; handset connects to some devices (e.g.,
handsfree devices) automatically.
・Authentication procedure varies by device. Passkey entry
may be required.
・Passkey is a 1 to 16-digit number or a set of characters/
symbols required for authentication between handset and
other devices.
Connecting to Paired Bluetooth
®
Devices
Connect handset and paired Bluetooth
®
device.
・Enable the Bluetooth
®
function on handset and the paired
Bluetooth
®
device beforehand.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Previously
connected devices
Screen of previously connected device appears.
Tap target device
Handset connects to the device.
Connection by Accepting Connection
Requests
Handset automatically accepts connection requests from
paired devices. For unpaired devices, set handset to be
discoverable, then perform pairing operation on other
devices. When connection request arrives, follow onscreen
prompts.
・If confirmation appears, follow onscreen prompts.
Paired Bluetooth
®
Device Operations
Renaming Paired Devices
In screen of previously connected device, for paired
device Enter name RENAME
Unpairing Devices
In screen of previously connected device, for device
to unpair FORGET FORGET DEVICE
Receiving Data via Bluetooth
®
See "Receiving Data via Bluetooth
®
(e.g., Address Book)" and
"Importing Contacts via Bluetooth
®
(Data Transfer)" for
details.
123
Wi-Fi/Bluetooth
®
AQUOS R2 compact
Sending Data via Bluetooth
®
(e.g.,
Address Book)
In Home Screen, Drag Favorites Tray to top of Display
(Address Book)
Address Book opens.
Tap contact
Contact opens.
Share Bluetooth
・If confirmation appears, follow onscreen prompts.
Tap target device
Data is sent.
Sending to Several Contacts
Touch & Hold contact in Address Book Tap another
contact ( ) Bluetooth Tap other
device
Tap contact to toggle selected ( )/unselected ( ).
124
Using Tethering
About Tethering
Tethering makes handset act as an external modem (like a Wi-
Fi router).
Use tethering to connect a PC or game device to the Internet
through handset.
・Requires separate subscription.
・Use after confirming that handset is updated to the latest
system.
Setting Tethering
When using tethering, several methods are available for
connecting handset with other devices.
Make settings according to connection method and status of
target device beforehand.
Settable items are the following.
Item Description
Wi-Fi hotspot
Set whether to enable tethering via Wi-Fi,
and make Wi-Fi hotspot tethering settings
for network name, security, etc.
USB tethering
Set whether to enable tethering via a
commercially available USB Type-C cable.
Although data transfer is faster with USB
3.1, it may affect call and data transfer
quality.
Bluetooth
tethering
Set whether to enable tethering via
Bluetooth
®
.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet
Hotspot & tethering
Hotspot & tethering menu opens.
Set each item
Setting is complete.
Handset Settings
About Settings............................................................... 126
Data Usage Settings...................................................... 127
Battery Settings.............................................................134
Display Settings............................................................. 136
Sound Settings................................................................143
AQUOS Useful Settings..................................................148
Security & Location Settings........................................152
System Settings..............................................................164
Other Handset Settings.................................................171
126
About Settings
The User Guide describes main setting options.
About Settings
Customize operation of handset functions.
・Tap search bar at top of Display or to search for items
in settings menu.
・Suggested settings appear as candidates at top of settings
menu.
Handset settings include the following items.
Item Description
Phone number Check own phone number.
Network &
internet
Make network and Internet settings for
Wi-Fi, mobile network, data usage, etc.
Connected
devices
Make Bluetooth
®
and other device
connection settings.
Apps &
notifications
Make notification and application settings
applications.
Battery
Check Battery usage and make settings to
save battery power.
Display Set Display brightness, wallpaper, etc.
Sound Set ringtone, notification sound, etc.
AQUOS Useful
Set ROBOQUL motion and useful functions
such as Simple mode and Clip Now.
Home
applications
Change the home application.
Storage
Check memory space of internal storage,
SD Card and USB drive,
mount or unmount SD Card, erase data on
SD Card, etc.
Security &
location
Make security settings including screen
lock and security codes as well as
location.
Accounts Create/add accounts, sync accounts, etc.
Accessibility
Set captions, magnification gestures, and
other useful accessibility functions.
Google Make settings for Google services.
System
Check and make settings for language,
input, date and time, backup, reset,
handset information, etc.
Troubleshooting
Check FAQ on Sharp Website and do a
self-check.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Settings appear.
Select item to set
Settings open.
127
Handset Settings
AQUOS R2 compact
Data Usage Settings
Check the amount of your mobile data usage (per month) and
restrict usage.
Data usage is only as tracked by handset, and may differ from
actual data usage statement.
Data Usage Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
Data Usage Operations
Setting Data Saver
In Data usage menu, Data Saver Use Data Saver
Tap Use Data Saver to toggle on ( )/off ( ).
Setting Whether to Exclude Application(s) from
Data Saver
In Data usage menu, Data Saver Unrestricted data
Tap application name
Tap application name to toggle on ( )/off ( ).
Setting Whether to Use Mobile Data
In Data usage menu, Mobile data
Tap Mobile data to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Permit Restriction on Use
of Data when Data Saver Set
In Data usage menu, App data usage Tap application
name Unrestricted data usage
Tap Unrestricted data usage to toggle on ( )/off
( ).
Setting Whether to Alert User when Mobile
Data Usage Reaches Alert Amount
In Data usage menu, Data warning & limit Set data
warning
Tap Set data warning to toggle on ( )/off ( ).
When data usage reaches the alert amount, appears
on Status Bar.
Setting Whether to Use Restriction on Use of
Mobile Data
In Data usage menu, Data warning & limit Set data
limit
Tap Set data limit to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
・When data usage reaches the upper limit, notification
indicating that mobile data communication is disabled
appears. Follow onscreen prompts.
Viewing Data Usage with Wi-Fi
In Data usage menu, Wi-Fi data usage
128
Checking Mobile Data Usage
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
App data usage
Check application data usage in App data usage window.
129
Handset Settings
AQUOS R2 compact
Checking Data Usage per Application
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
App data usage
App data usage window opens.
Tap application name
Data usage for each application appears.
130
Setting Reset Date for Data Usage
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
Data warning & limit
App data usage cycle
Flick date up/down to set reset date SET
Reset date is set.
131
Handset Settings
AQUOS R2 compact
Setting an Alert Amount for Increased
Data Usage
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
Data warning & limit
Data warning
Available when Set data warning is enabled.
Enter amount for alert SET
Amount for data alert is set.
Tap to change the unit (MB or GB).
・Data usages are approximate, and may differ from the
actual data usage.
132
Changing Automatic Data
Communication & Sync Settings
Customize settings to automatically lower amount of data
communication.
Change settings in the following ways.
Item Description
Location
Disable location information. See "Security
& Location Settings" for details.
Automatic
syncing
Disable automatic syncing of applications
and data set in your account. See
"Accounts" for details.
Background
data
communication
Restrict background data. See "Restrict
Background Mobile Data" for details.
Backup
communication
Restrict data for backing up handset. See
"Backup/Restore Options" for details.
Communication
while abroad
Set handset to not permit data while
using handset abroad. See "Changing Data
Roaming Setting" for details.
Setting a Limit on Mobile Data Usage
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
133
Handset Settings
AQUOS R2 compact
Data warning & limit
Data limit
Available when Set data limit is enabled.
Enter amount for limit SET
Limit on data is set.
Tap to change the unit (MB or GB).
Restrict Background Mobile Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Network & internet
Network & internet window opens.
Data usage
Data usage menu opens.
134
App data usage
Tap application name
Background data ( )
Restriction on background data is set.
Tap Background data to toggle on ( )/off ( ).
Battery Settings
Save battery power by restricting some handset features, or
check Battery usage.
Battery Settings
Settable items are the following.
Item Description
XX% Check battery strength, condition, etc.
Battery Saver
Save battery power by restricting some
handset features.
Adaptive
Battery
Set whether to limit battery usage of
seldom-used applications.
Battery
percentage
Set whether to show battery strength on
Status Bar.
Last full
charge
Check time elapsed since last full charge.
Screen usage
since full
charge
Check screen battery usage since full
charge.
Battery Operations
Checking Battery Usage
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Battery Battery usage
Battery usage window opens.
In Battery usage window, Tap Show full device
usage to check screen battery usage since full charge.
Checking Battery Usage for Each Application
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Battery Battery usage
Tap application name
Details of Battery usage for each application opens.
Setting Whether to Limit Battery Usage of
Seldom-Used Applications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Battery Adaptive Battery
Use Adaptive Battery
Tap Use Adaptive Battery to toggle on ( )/off
( ).
135
Handset Settings
AQUOS R2 compact
Setting Whether to Show Battery Strength in
Percent beside Battery Indicator on Status Bar
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Battery Battery percentage
Tap Battery percentage to toggle on ( )/off
( ).
Using Battery Saver
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Battery
Battery opens.
Battery Saver
Battery Saver menu appears.
・If confirmation appears, follow onscreen prompts.
136
TURN ON NOW
Setting is complete.
To disable Battery Saver, Tap TURN OFF NOW .
The setting switches to TURN ON NOW when charging
starts.
Battery Saver Operations
Setting Whether to Enable Battery Saver
Automatically when Battery Level Falls to
Specified Level
In Battery Saver menu, Turn on automatically
Tap Turn on automatically to toggle on ( )/off
( ).
Setting Battery Level at which to Enable
Battery Saver Automatically
In Battery Saver menu, Drag "At" slider to adjust level
Available when Turn on automatically is enabled.
Setting Whether to Minimize Display Brightness
In Battery Saver menu, Minimize display brightness
Tap Minimize display brightness to toggle on ( )/
off ( ).
Setting Whether to Control Display Smoothness
In Battery Saver menu, Control display smoothness
Tap Control display smoothness to toggle on ( )/
off ( ).
・If confirmation appears, follow onscreen prompts.
Display Settings
Set Display brightness, wallpaper, etc.
Display Settings
Settable items are the following.
Item Description
Brightness
level
Set Display brightness.
Adaptive
brightness
Set whether to automatically adjust of
Display brightness for surroundings.
Sleep
Set a period of inactivity after which
Display turns off automatically.
Advanced
Make settings for wallpaper, illumination,
etc.
Display Operations
Setting Display Brightness
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Brightness level
Drag bar to adjust brightness
Setting Whether to Automatically Adjust
Display Brightness for Surroundings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Adaptive brightness
Adaptive brightness
Tap Adaptive brightness to toggle on ( )/off
( ).
Setting Image in Internal Storage or on SD Card
as Wallpaper for Home Screen and Lock Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
Wallpaper Tap application name ( Album
(wallpaper) etc.) Follow onscreen prompts
・If confirmation appears, follow onscreen prompts.
Setting Preloaded Image as Wallpaper for Home
Screen and Lock Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
Wallpaper Preset wallpaper Select image
SET TO WALLPAPER Home screen / Lock screen
/ Home screen and lock screen
137
Handset Settings
AQUOS R2 compact
Setting Text Font
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Font
Settings Text font Tap font APPLY AFTER
REBOOT
Tap SEARCH DOWNLOAD FONT to search for fonts on
Google Play.
・Depending on the application, changing the font may
prevent text from being shown correctly. Reset to the
preset font.
Setting Whether to Hide Navigation Bar
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Hide
navigation bar
Tap Hide navigation bar to toggle on ( )/off
( ).
・If confirmation appears, follow onscreen prompts.
Enabling RelaxView for Eye-friendly Image
Quality
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
RelaxView TURN ON NOW
To disable RelaxView, Tap TURN OFF NOW .
Setting Brightness for RelaxView
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
RelaxView Drag "Intensity" slider to adjust
・Available when RelaxView is enabled.
Setting Whether to Enable RelaxView during
Specified Hours
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
RelaxView Schedule Turns on at custom time
Start time Specify time OK End time
Specify time OK
Tap Turns on from sunset to sunrise to enable
RelaxView from nightfall until morning.
Setting Whether to Enable VeilView
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
VeilView VeilView
Tap VeilView to toggle on ( )/off ( ).
Setting VeilView Pattern
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
VeilView Pattern setting Tap item
Setting VeilView Density
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
VeilView Density setting High / Normal /
Low
Setting Screen Saver Display Options and
Images
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Screen
saver Current screen saver Clock / Colors
/ Photos
After Tapping Clock / Photos , next Tap for
"Current screen saver" and follow onscreen prompts.
Setting Timing for Activating Screen Saver
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Screen
saver When to start Tap item
To check set screen saver, Tap START NOW .
Setting Handset Theme
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Device
theme Tap item
Setting Image Quality
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced
Quality mode Recommended / Standard quality
/ Dynamic / Natural
Setting HDR Video Quality
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced HDR
video setting HDR standard / HDR dynamic /
HDR cinema
138
Setting Whether to Use HDR Video-like
Rendering for Standard Video
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced HDR video
setting Virtual HDR
Tap Virtual HDR to toggle on ( )/off ( ).
Setting Whether to Enable Hakkiri View, More
Suitable Resolution for Middle-Age/Senior
Users
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Hakkiri
View
Tap Hakkiri View to toggle on ( )/off ( ).
Setting Whether to Rotate Display with
Handset Orientation Automatically
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced Auto-
rotate screen
Tap Auto-rotate screen to toggle on ( )/off
( ).
Disable Auto-rotate screen to save battery power.
・The feature may not follow the setting with certain
applications.
Setting Whether to Enable Touch Operation
Even with Gloves On
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Display Advanced glove
mode
Tap glove mode to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Glove Mode Cautions
Observe the following when using glove mode.
・Touch operation may not be possible depending on
materials of your gloves.
・Disable Glove mode when not wearing gloves or when
using handset in a bathroom.
Setting Display Timeout
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Display
Display menu opens.
Sleep
139
Handset Settings
AQUOS R2 compact
Tap time
Set time until Display goes out.
・Set a shorter time to save battery power.
Setting Font Size
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Display
Display menu opens.
Advanced
140
Font Settings
Font size
Drag left/right
Font size is changed.
・Check the set font size in Preview.
Setting Size of Images and Icons
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Display
Display menu opens.
Advanced
141
Handset Settings
AQUOS R2 compact
Display size
Drag left/right
Image and icon sizes are changed.
・The feature may not follow the setting with certain
applications.
・Check the set display size in Preview.
Setting Illumination
Set illumination pattern for Display. Settable items are the
following.
Item Description
For incoming
call
Set whether handset illuminates for
incoming calls.
Illumi
pattern/color
for incoming
call
Set illumination pattern and color for
incoming calls.
When start
charging
Set whether handset illuminates when
handset starts charging.
When
unlocking
Set whether handset illuminates when
unlocking screen.
When ending a
call
Set whether handset illuminates when
ending a call.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Display
Display menu opens.
142
Advanced
Illumination
Illumination menu opens.
Off / On
Setting is complete.
Tap Off to toggle On ( ), On to toggle
Off ( ).
Illumination Operations
Setting Whether Handset Illuminates for
Incoming Calls
In Illumination menu, For incoming call
Tap For incoming call to toggle on ( )/off ( ).
Setting Illumination Pattern and Color for
Incoming Calls
In Illumination menu, Illumi pattern/color for incoming
call Tap flash pattern OK Tap color
OK
Available when For incoming call is enabled.
Color cannot be set when Change by relationship ,
Pattern 11 or Pattern 12 is Tapped.
Setting Whether Handset Illuminates when
Handset Starts Charging
In Illumination menu, When start charging
Tap When start charging to toggle on ( )/off
( ).
Setting Whether Handset Illuminates when
Unlocking Screen
In Illumination menu, When unlocking
Tap When unlocking to toggle on ( )/off ( ).
Setting Whether Handset Illuminates when
Ending a Call
In Illumination menu, When ending a call
Tap When ending a call to toggle on ( )/off
( ).
143
Handset Settings
AQUOS R2 compact
Sound Settings
Set ringtone, notification sound, etc.
Sound Settings
Settable items are the following.
Item Description
Media volume Set volume for music, videos, etc.
Call volume Set volume for calls.
Ring volume
Set volume for ringtones for incoming
calls, etc.
Alarm volume Set volume for Alarm.
エモパー
volume
Set volume for emopa.
Also vibrate
for calls
Set whether handset vibrates for incoming
calls.
Do not disturb Make detailed Manner mode settings.
Prevent
ringing
Set Manner mode that is activated by
Pressing Power Key and Volume Up Key.
Phone
ringtone
Set ringtone.
Advanced
Make settings for default notification
sound, default alarm sound, Dolby Atmos,
and other sounds and vibrations.
Dolby Atmos
®
Handset supports Dolby Atmos. In Sound window, Tap
Advanced Advanced settings and enable Dolby
Atmos ( ) to enjoy 3D surround effect with Dolby Atmos
contents.
The audio effect is also present with media sound,
ringtones, and alarms other than Dolby Atmos contents.
・3D surround effect requires commercially available
earphones, headphones, or speaker (output to Earphones-
Microphone Jack)
・Works with media sound, ringtones, and alarms other
than high-resolution audio* playable on handset.
(* Playable music formats are those with a combined
quantization bit rate and sampling frequency of 16 bits
and 64 kHz or more, or 24 bits and 44.1 kHz or more, and
that are WAVE, FLAC, or DSD (DSF, DSDIFF).)
Sound Operations
Setting Volume for Calls
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Drag for "Call
volume" to adjust
・Sound plays at set volume when releasing finger from
.
Setting Volume for emopa
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Drag for "エモパー
volume" to adjust
・emopa speaks at set volume when releasing finger from
.
Setting Whether to Let Alarms / Media / Touch
Operation Sound when Do Not Disturb Is Set
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb Sound
& vibration Alarms / Media / Touch sounds
Tap Alarms / Media / Touch sounds to toggle on
( )/off ( ).
Setting Notification Action when Do Not
Disturb Is Set
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb
Notifications No sound from notifications / No
visuals or sound from notifications / Custom
If selecting Custom , follow onscreen prompts.
Setting Action for Calls when Do Not Disturb Is
Set
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb
Calls Set each item
Setting Message / Event / Reminder Action
when Do Not Disturb Is Set
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb
Messages, events & reminders Set each item
Setting Period until Do Not Disturb Is Canceled
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb
Duration Until you turn off / For 1 hour / Ask
every time OK
In For 1 hour , Tap - / + to change time until Do
not disturb is canceled.
144
Setting Rules to Keep Do Not Disturb Active
during Specific Hours or Events
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb Turn
on automatically Sleeping / Event Set each
item
To add a rule, Tap Add rule .
To delete a rule, Tap for the rule DELETE .
・Delete only added rules.
Activating/Canceling Do Not Disturb
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Do not disturb TURN
ON NOW / TURN OFF NOW
Setting Manner Mode That Is Activated by
Pressing Power Key and Volume Up Key
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Prevent ringing
Press Power & Volume Up together Tap item
Setting Sound for Notifications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Default
notification sound Follow onscreen prompts
Setting Default Alarm Sound
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Default
alarm sound Follow onscreen prompts
Setting Dolby Atmos
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Advanced
settings Follow onscreen prompts
Tap in "Dolby Atmos" to toggle on ( ), to
toggle off ( ).
Tap DYNAMIC / MOVIE / MUSIC / CUSTOM to
change between profiles to use.
To return each profile to its default settings, Tap at
right of profile name.
Setting Whether Dialpad Tones Sound
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Dial pad
tones
Tap Dial pad tones to toggle on ( )/off ( ).
Disable Dial pad tones to save battery power.
Setting Whether Tone Sounds when Locking/
Unlocking Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Screen
locking sounds
Tap Screen locking sounds to toggle on ( )/off
( ).
Disable Screen locking sounds to save battery power.
Setting Whether Tone Sounds when Starting
Charging
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Charging
sounds
Tap Charging sounds to toggle on ( )/off ( ).
Disable Charging sounds to save battery power.
Setting Whether Confirmation Tones Sound
when Tapping a Menu, Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Touch
sounds
Tap Touch sounds to toggle on ( )/off ( ).
Disable Touch sounds to save battery power.
Setting Whether Handset Vibrates when
Tapping Dialpad, , Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Sound Advanced Touch
vibration
Tap Touch vibration to toggle on ( )/off ( ).
Disable Touch vibration to save battery power.
145
Handset Settings
AQUOS R2 compact
Setting Ringtones
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Sound
Sound menu opens.
Phone ringtone
Tap ringtone
Ringtone plays.
OK
Setting is complete.
146
Setting Ringtone Volume
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Sound
Sound menu opens.
Drag "Ring volume" left/right
Ringtone plays to check volume.
Drag right to increase volume, and left to decrease
volume.
Setting Volume of Music and Videos
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Sound
Sound menu opens.
Drag "Media volume" left/right
Sample sound plays.
147
Handset Settings
AQUOS R2 compact
Setting Alarm Volume
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Sound
Sound menu opens.
Drag "Alarm volume" left/right
Alarm sound plays.
Setting Vibration for Incoming Calls
Set whether handset vibrates for incoming calls.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Sound
Also vibrate for calls
Setting is complete.
Tap Also vibrate for calls to toggle on ( )/off
( ).
148
AQUOS Useful Settings
Set ROBOQUL motion and useful functions such as Simple
mode and Clip Now.
AQUOS Useful Settings
Settable items are the following.
Item Description
High-speed
display
Set whether screen display is smoother.
Fingerprint
sensor
Make settings for using Fingerprint
Sensor.
ScrollAuto Make settings for automatic scrolling.
エモパー Set emopa.
Clip Now
Set what action occurs when sliding your
finger along the edge of Display.
Auto sleep
Off
Set Display on or off by handling handset.
Simple mode
Set a simple and intuitive Home Screen
and easy-to-read text.
Phone cover
setting
Make settings for smartphone cover
motion.
ROBOQUL
setting
Set whether ROBOQUL swivels for new
calls, notifications, etc. when using
ROBOQUL.
High-Speed Display Settings
Set whether screen display is smoother.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
AQUOS Useful
AQUOS Useful menu opens.
High-speed display
High-speed display window opens.
149
Handset Settings
AQUOS R2 compact
/
Tap to toggle on ( ), to toggle off
( ).
Tap Recent apps / All apps to change applications shown
in high-speed display window.
High-Speed Display Operations
Viewing Information on High-Speed Display
In high-speed display window,
Setting Whether High-Speed Display is
Automatically Enabled when Installing
Applications
In high-speed display window, ON when installing
Tap ON when installing to toggle on ( )/off ( ).
Setting Whether Notification Appears when
First Launching Compatible Application
In high-speed display window, Notify valid apps
Tap Notify valid apps to toggle on ( )/off ( ).
Fingerprint Sensor Settings
See "Using Fingerprint Authentication Function" for details on
Fingerprint Sensor settings.
Fingerprint Sensor Operations
Setting Whether to Use Fingerprint Sensor as
Home Key
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Fingerprint
sensor Use as Home Key
Tap Use as Home Key to toggle on ( )/off ( ).
Setting Whether to Use Fingerprint Sensor as
Back Key/Recents Key
When enabled, slide finger from left to right to use as
Back key ( ), or from right to left as Recents key
( ).
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Fingerprint
sensor for Use Back key/Recent apps key (
)
Tap to toggle on ( )/off ( ).
Tap Use Back key/Recent apps key to change operation
when sliding finger over sensor.
Available when Use as Home Key is enabled ( ).
Setting Whether to Hide Navigation Bar for
Wider Screen
Flick bottom of Display up for Navigation Bar when hidden.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Fingerprint
sensor Hide navigation bar
Tap Hide navigation bar to toggle on ( )/off
( ).
150
Auto Sleep Off Settings
Set Display on or off by handling handset. Settable items are
the following.
Item Description
Turn screen
on by holding
Set whether to turn on Display when
handset is picked up (e.g., from a desk)
and held still.
Bright Keep
Set whether to keep Display from turning
off while handset is held.
Auto Sleep Off Operations
Setting Whether to Turn On Display when
Handset is Picked Up
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Auto sleep Off
Turn screen on by holding
Tap Turn screen on by holding to toggle on ( )/
off ( ).
・Whether handset is picked up is determined from handset
angle and Proximity/Light Sensor; holding handset
upright or moving while holding it may affect the
determination.
Setting Whether to Keep Display On while
Holding Handset
In Home Screen, Drag Favorites Tray to top of Display
(Settings) AQUOS Useful Auto sleep Off
Bright Keep
Tap Bright Keep to toggle on ( )/off ( ).
・Hand-held state is determined from handset angle
and Proximity/Light Sensor; usage status may affect
determination of hand-held state.
Simple Mode Settings
Set a simple and intuitive Home Screen and easy-to-read text.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
AQUOS Useful
AQUOS Useful menu opens.
Simple mode
Simple mode window opens.
Set each item
Setting is complete.
Simple Mode Operations
Setting Simple and Intuitive Home Screen and
Easy-to-Read Text at Same Time
In Simple mode window, SET ALL ON. YES
151
Handset Settings
AQUOS R2 compact
Setting Home Screen, Size of Text, Etc.
Individually
In Simple mode window, Kantan Home / Font size
(Largest) / Hakkiri View / Batch change simple
keyboard
Tap Kantan Home / Font size(Largest) / Hakkiri View
/ Batch change simple keyboard to toggle on ( )/
off ( ).
・If confirmation appears, follow onscreen prompts.
Phone Cover Setting
Make settings for smartphone cover motion.
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
AQUOS Useful
AQUOS Useful menu opens.
Phone cover setting
Phone cover setting opens.
152
AQUOS Frosted Cover
Setting is complete.
Tap AQUOS Frosted Cover to toggle on ( )/off
( ).
Security & Location Settings
Make security settings including screen lock and security
codes as well as location.
Security & Location Settings
Settable items are the following.
Item Description
Google Play
Protect
Set whether to scan handset for security
issues.
Find My
Device
Set location to be shown if handset is
lost.
Security
update
Check for available system updates.
Operation
password
setting
Set a code, required for using some
functions.
Screen lock Set a screen lock.
Lock screen
preferences
Make settings for lock screen.
Face
authentication
Set screen to unlock with face
authentication.
Fingerprint
Make settings for Fingerprint Sensor.
See "Using Fingerprint Authentication
Function" for details.
Smart Lock
Enable handset to check whether it is
being carried or for trusted place, device,
or voice and unlock screen.
Advanced
Make settings for location, SIM card lock,
encryption, credentials, etc.
See "Enabling SIM PIN" for details on SIM
card lock.
Security & Location Operations
Setting Screen Not to Lock
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Screen lock
None
・If method for unlocking screen is setting other than
None or Swipe before changing setting, first Tap
Screen lock and unlock screen.
・If confirmation appears, follow onscreen prompts.
Setting Whether Traced Pattern is Visible when
Unlocking Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location for
"Screen lock" Make pattern visible
Tap Make pattern visible to toggle on ( )/off
( ).
Set when unlock method is Pattern .
153
Handset Settings
AQUOS R2 compact
Setting Time after Display Off until Screen
Locks
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location for
"Screen lock" Automatically lock Tap item
Set when unlock method is Pattern / Lock No. (PIN) /
Password .
Setting Whether Pressing Power Key
Immediately Locks Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location for
"Screen lock" Power button instantly locks
Tap Power button instantly locks to toggle on ( )/
off ( ).
Set when unlock method is Pattern / Lock No. (PIN) /
Password .
Showing Message Set for Lock Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
for "Screen lock" Lock screen message Enter
message SAVE
Set when unlock method is setting other than None .
・Alternatively, in Home Screen, Drag Favorites Tray to top
of Display (Settings) Security & location
Lock screen preferences Lock screen message
Enter message SAVE .
Setting Whether to Show Notifications in Lock
Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Lock
screen preferences On lock screen Show all
notification content / Hide sensitive content / Don't
show notifications at all
Set when unlock method is setting other than None .
Hide sensitive content appears when unlock method is
Pattern / Lock No. (PIN) / Password .
Setting Whether to Hide Notification Viewed in
Lock Screen so New Notifications Are Easier to
View
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Lock
screen preferences Organize notifications on the lock
screen
Tap Organize notifications on the lock screen to toggle
on ( )/off ( ).
Set when unlock method is setting other than None .
・Notifications that cannot be deleted still appear even
when Organize notifications on the lock screen is on.
・Notification Indicators in Status Bar cannot be hidden.
Setting Whether to Show Menu for Activating
Lockdown
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Lock screen
preferences Show lockdown option
Tap Show lockdown option to toggle on ( )/off
( ).
Set when unlock method is Pattern / Lock No. (PIN) /
Password .
Using Lockdown
Use Lockdown to disable screen unlocking by Smart Lock or
fingerprint authentication. Notifications no longer appear
in lock screen.
Power Key (Long Press) Lockdown
Setting Screen to Unlock with Face
Authentication
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Face
authentication Enter pattern / lock no. (PIN) /
password NEXT OK Frame face in onscreen
guide Tap when to unlock screen OK
・Handset authenticates with face when Display is on, and
screen unlocks.
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
Deleting Face Authentication Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Face
authentication Enter pattern / lock no. (PIN) /
password Deletion of face data YES
154
Changing When to Unlock Screen after Saving
Face Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Face
authentication Enter pattern / lock no. (PIN) /
password Tap when to unlock screen
Checking Overview and Precautions for Face
Authentication after Saving Face Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Face
authentication Enter pattern / lock no. (PIN) /
password Face authentication / Precautions
Setting Screen to Remain Unlocked while Being
Carried
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart Lock
Enter pattern / lock no. (PIN) / password On-body
detection Off ( On )
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
To disable, Tap On ( Off ).
・If confirmation appears, follow onscreen prompts.
Setting Screen to Remain Unlocked while in
Specific Place
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart
Lock Enter pattern / lock no. (PIN) / password
Trusted places Home / Add trusted place
Follow onscreen prompts
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
To select Home , log in to a Google account beforehand.
・If confirmation appears, follow onscreen prompts.
Deleting Places Added as Trusted Places
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart Lock
Enter pattern / lock no. (PIN) / password Trusted
places Tap place Delete
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Using Trusted
Device
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart Lock
Enter pattern / lock no. (PIN) / password Trusted
devices ADD TRUSTED DEVICE Tap device
Follow onscreen prompts
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
・Turn "Bluetooth" On and pair with a Bluetooth
®
device
beforehand.
・If confirmation appears, follow onscreen prompts.
Deleting Devices Added as Trusted Devices
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart Lock
Enter pattern / lock no. (PIN) / password Trusted
devices Tap name of device OK / REMOVE
TRUSTED DEVICE
・If confirmation appears, follow onscreen prompts.
Setting Screen to Unlock by Saying "Ok Google"
to Handset
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Smart Lock
Enter pattern / lock no. (PIN) / password Voice
Match Unlock with Voice Match ( ) Enter
pattern / lock no. (PIN) / password OK
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
・Sign in to a Google Account beforehand.
Available when Access with Voice Match is enabled.
Tap Unlock with Voice Match to toggle on ( )/off
( ).
・If confirmation appears, follow onscreen prompts.
Setting Location
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Location Use location
Tap Use location to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Making Settings for Applications that Use
Location
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Location Tap location service name Follow
onscreen prompts
155
Handset Settings
AQUOS R2 compact
Showing Applications Recently Using Location
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Location
・Applications recently using location appear in "Recent
location requests."
Setting Whether to Permit Use of Location per
Each Application
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Location App-level permissions Tap
application name
Tap application name to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Use Wi-Fi and Bluetooth
®
Scanning to Increase Accuracy of Location
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Location Scanning Wi-Fi scanning /
Bluetooth scanning
Tap Wi-Fi scanning / Bluetooth scanning to toggle on
( )/off ( ).
Setting Whether Characters Visible as
Password Entered
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Visible passwords
Tap Visible passwords to toggle on ( )/off ( ).
Setting Whether to Enable Device
Administration Applications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Device admin apps Tap device admin application
name Follow onscreen prompts
Checking Type of Storage for Credentials
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials
・The type of credentials storage is shown below "Storage
type."
Setting Whether to Allow Applications Access
to Trusted Certificates and Other Credentials
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials Trusted credentials
SYSTEM / USER Tap certificate DISABLE
/ ENABLE / REMOVE
・If confirmation appears, follow onscreen prompts.
Viewing Details of Credentials Installed by User
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials User credentials
Tap certificate DONE
Deleting Credentials Installed by User
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials User credentials
Tap certificate REMOVE
Installing Encrypted Certificates
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials Install from SD card
Follow onscreen prompts
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
・Credentials may be required when configuring a Wi-Fi
network. How to obtain credentials varies by the issuer.
Deleting All Credentials and Resetting
Credential Storage Password
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Encryption & credentials Clear credentials
OK
・Clearing credential storage also deletes all VPN settings.
・If method for unlocking screen is setting other than
None or Swipe , first Tap OK and unlock screen.
Setting Whether to Show/Hide Trusted Agents
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Trust agents Tap agent name
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
Tap agent name to toggle on ( )/off ( ).
156
Setting Screen of Only Specified Application to
Be Kept in View
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Screen pinning Off ( On )
Activate application to pin Flick up Tap
icon of application in history Pin GOT IT
To unpin, Touch & Hold and at the same time.
・If confirmation appears, follow onscreen prompts.
Requiring Screen to Be Unlocked after Screen
of Only Specified Application No Longer Kept in
View
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location Advanced
Screen pinning Lock device when unpinning (
) Pattern / Lock No. (PIN) / Password
Set pattern / lock no. (PIN) / password
・Set "Screen pinning" to On beforehand.
・If pattern / lock no. (PIN) / password for unlocking
screen is set beforehand, Tap Screen pinning to show
Ask for unlock pattern before unpinning / Ask for PIN
before unpinning / Ask for password before unpinning
. Tap Ask for unlock pattern before unpinning / Ask
for PIN before unpinning / Ask for password before
unpinning to toggle on ( )/off ( ).
Screen Lock Cautions
Observe the following when locking the screen.
・Make sure to make a note of and not forget pattern /
lock no. (PIN) / password set for unlocking screen. If you
forget the code, visit your nearest SoftBank Shop for
recovery. Note that saved files and settings will be lost.
・If pattern / lock no. (PIN) / password is set for unlocking
screen, entry of pattern / lock no. (PIN) / password is
required when powering on handset. When set, incorrect
entry 10 times and 20 times consecutively, handset
must be started up again, and entry is again required.
Note that after incorrect entry 30 times consecutively,
handset initializes.
Main Security Codes
The following are main security codes required for handset
use.
Code Description
Operation
Password
A code required for using some functions.
See "Operation Password and Center
Access Code" for details.
Center Access
Code
A four-digit code set in subscription
contract.
See "Operation Password and Center
Access Code" for details.
SIM PIN
A code for SIM Card. SIM PIN is 9999 by
default.
See "Enabling SIM PIN" for details.
Lock No. (PIN)
A code for unlocking screen.
See "Requiring Lock No. (PIN) Entry for
Unlocking Screen" for details.
Operation Password and Center Access
Code
Center Access Code is a four-digit code set in subscription
contract; necessary to use optional services from landlines,
etc.
・Do not forget Center Access Code. If you forget the code,
contact us for recovery. For details, contact Customer
Service.
・Be careful not to reveal security codes to others. If misused
by others, SoftBank Corp. is not liable for any resulting
damages.
157
Handset Settings
AQUOS R2 compact
Setting Operation Password
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Operation password setting OK Enter Operation
Password OK
Re-enter Operation Password OK OK
Operation Password is set.
Operation Password Usage Notes
Changing Operation Password
Refer to the steps for setting Operation Password.
(Current Operation Password is required to proceed.)
Resetting Operation Password
If prompted for Operation Password, Tap PASSWORD
RESET then Tap OK . Continue by following onscreen
prompts.
・My SoftBank authentication is required to reset
Operation Password. Set My SoftBank authentication
from (My SoftBank+).
158
Enabling SIM PIN
When SIM PIN is enabled, PIN entry is required for handset use
each time handset is powered on with SIM Card installed. It is
effective for preventing unauthorized use by others.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Advanced Set up SIM card lock Lock SIM card
Enter SIM PIN OK ( )
SIM card lock is enabled.
Disabling SIM Card Lock
While SIM Card is locked, in Security & location menu,
Advanced Set up SIM card lock Lock SIM card
Enter SIM PIN OK ( )
SIM PIN Entry Cautions
SIM PIN entry is required when changing SIM PIN, when
powering handset on with SIM card lock enabled, etc.
・Entering incorrect SIM PIN three consecutive times
activates PIN Lock. To cancel, Personal Unblocking Key
(PUK) is required; contact Customer Service.
・Entering incorrect PUK ten consecutive times activates
PUK Lock, disabling handset. For recovery, SIM Card must
be reissued at a SoftBank Shop (fees apply).
Changing SIM PIN
Enable SIM card lock first. See "Enabling SIM PIN" for details.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Advanced Set up SIM card lock Change SIM PIN
Enter current PIN OK Enter new PIN OK
Re-enter new PIN OK
SIM PIN is changed.
159
Handset Settings
AQUOS R2 compact
Setting Screen to Unlock by Flicking
Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Security & location
Security & location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
Swipe
Setting is complete.
・If confirmation appears, follow onscreen prompts.
160
Setting Screen to Unlock by Tracing
Pattern
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Security & location
Security & location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
Pattern
Enter new pattern
NEXT
Tap CLEAR to erase entered pattern.
Enter new pattern again
161
Handset Settings
AQUOS R2 compact
CONFIRM
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Select method of notification display
DONE
Setting is complete.
Requiring Lock No. (PIN) Entry for
Unlocking Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Security & location
Security & location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
162
Lock No. (PIN)
Enter new lock no. (PIN)
NEXT
Enter new lock no. (PIN) again
CONFIRM
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Tap CLEAR to erase entered lock no. (PIN).
Select method of notification display
DONE
Setting is complete.
163
Handset Settings
AQUOS R2 compact
Setting Screen to Unlock with Password
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
Security & location
Security & location menu opens.
Screen lock
・If method for unlocking screen before change is setting
other than None or Swipe , first unlock screen.
Password
Enter new password
NEXT
Enter new password again
164
CONFIRM
・If method for unlocking screen before change is setting
other than None or Swipe , setting is complete.
Tap CLEAR to erase entered password.
Select method of notification display
DONE
Setting is complete.
System Settings
Check and make settings for language, input, date and time,
backup, reset, etc.
System Settings
Items that can be set/checked are the following.
Item Description
About phone
Check handset status and legal
information, the Android version, save
emergency information, etc.
Languages &
input
Make settings for display language and
text entry.
Gestures
Set whether to open Notifications Window
by Flicking down on Fingerprint Sensor,
whether to activate Camera by Pressing
twice, etc.
Date & time Make settings for date and time.
Advanced
Back up application data, Wi-Fi password,
etc. to Google server, transfer data, and
update the system.
See "Importing Contacts via Bluetooth
®
(Data Transfer)" and "Importing Data from
SD Card (Data Transfer)" for details on
transferring data.
See "Updating the System" for details on
system updates.
System Operations
Accessing Developer Options
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Build number seven times Advanced
Developer options
Developer options open.
Changing Handset Name
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone Device
name Enter handset name OK OK
Checking Battery Level, Your Phone Number,
and Other Handset Status
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Next, Battery status to check battery depletion.
Next, IMEI to check IMEI barcode.
165
Handset Settings
AQUOS R2 compact
Editing Emergency Information
Save your own medical information (name, address, blood
type, allergies, etc.) to handset as emergency information.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Emergency information Edit information Set/
enter each item
Adding Emergency Contact
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Emergency information Add contact Tap contact
Deleting Emergency Contacts
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Emergency information for contact
REMOVE
Erasing All Emergency Information
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Emergency information Clear all CLEAR
Viewing Emergency Information
In lock screen, Flick up Emergency EMERGENCY
INFORMATION twice
・Use if method for unlocking screen is setting other than
None or Swipe . See "Using Fingerprint Authentication
Function," "Security & Location Settings," "Setting Screen
to Unlock by Tracing Pattern," "Requiring Lock No. (PIN)
Entry for Unlocking Screen," and "Setting Screen to
Unlock with Password" for details on setting a method
for unlocking screen.
Checking Legal Information
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone Legal
information Follow onscreen prompts
Adjusting Motion Sensor/Magnetic Sensor
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone
Adjust sensitivity of sensor OK Follow onscreen
prompts (until completion tone sounds) OK
Setting Carrier
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System About phone Carrier
Setting Yes Follow onscreen prompts
Adding Languages Shown on Display
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Languages Add a language Tap language
Setting Language Shown on Display
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Languages Drag for language to top
・Add languages beforehand.
Deleting Languages
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Languages Remove Tap languages (
) OK
・Add languages beforehand.
Setting Input Method
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Tap input method Follow
onscreen prompts
To add/delete input method, Tap Manage keyboards ,
then follow onscreen prompts.
Setting Language for Voice Input
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing
Languages Tap languages SAVE
・Touch & Hold language to set primary language.
Setting Speech Output when Using Voice Input
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Speech
output Tap item
Select Hands-free only for output only when headset
connected.
166
Checking Details of Languages installed for
Voice Recognition
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Offline
speech recognition Tap language
Downloading Languages for Voice Recognition
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Offline
speech recognition ALL Tap language
DOWNLOAD
Setting Update Method for Languages for Voice
Recognition
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Offline
speech recognition AUTO-UPDATE Tap item
Setting Whether to Block Offensive Words
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Block
offensive words
Tap Block offensive words to toggle on ( )/off
( ).
Setting Whether to Record Audio with
Bluetooth
®
Headset
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Virtual keyboard Google voice typing Bluetooth
headset
Tap Bluetooth headset to toggle on ( )/off
( ).
Showing Virtual Keyboard when Using Physical
Keyboard
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Physical keyboard Show virtual keyboard ( )
Tap Show virtual keyboard to toggle on ( )/off
( ).
Showing Shortcuts List when Using Physical
Keyboard
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Physical keyboard Keyboard shortcuts helper
Setting Whether to Check Spelling During Entry
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Spell checker Use spell checker
Tap Use spell checker to toggle on ( )/off ( ).
Tap Languages to set languages to check spelling.
Tap for "Default spell checker" to set spelling check
operation.
Using Autofill Service
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Autofill service Follow onscreen
prompts
Tap for "Autofill service" to make settings.
Adding Words to Personal Dictionary
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Personal dictionary For all
languages / English(United States) / Japanese
Tap entry field Enter words Enter
shortcut
Deleting Words from Personal Dictionary
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Personal dictionary For all
languages / English(United States) / Japanese
Tap word(s)
Setting Speed of Pointer for Mouse/Trackpad
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Pointer speed Drag to adjust
OK
・The longer the bar, the faster the speed.
167
Handset Settings
AQUOS R2 compact
Setting Speech Synthesis Engine for Text-to-
Speech
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Text-to-speech output Preferred
engine Tap engine
Tap for "Preferred engine" to set operation of
speech synthesis engine.
Setting Speed for Text-to-Speech
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Text-to-speech output Drag for
"Speech rate" to adjust
Setting Pitch for Text-to-Speech
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Text-to-speech output Drag for
"Pitch" to adjust
Resetting Speed/Pitch for Text-to-Speech
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Text-to-speech output RESET
Playing Sample
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Languages & input
Advanced Text-to-speech output PLAY
Setting Whether to Activate Camera by
Pressing Power Key Twice
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Gestures Jump to
camera Jump to camera
Tap Jump to camera to toggle on ( )/off ( ).
Setting Whether to Flick Up or Tap
for Recently Used Application List
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Gestures Swipe up
on Home button Swipe up on Home button
Tap Swipe up on Home button to toggle on ( )/off
( ).
After disabling Swipe up on Home button ,
appears on Navigation Bar.
Setting Manner Mode That Is Activated by
Pressing Power Key and Volume Up Key
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Gestures Prevent
ringing Press Power & Volume Up together Tap
item
Setting Whether to Use Date Information from
Network
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Date & time
Automatic date & time
Tap Automatic date & time to toggle on ( )/off
( ).
Setting Date and Time Manually
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Date & time Set
date / Set time Specify date/time OK
Available when Automatic date & time is disabled.
Setting Whether to Use Time Zone Information
from Network
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Date & time Auto
timezone
Tap Auto timezone to toggle on ( )/off ( ).
Setting Time Zone Manually
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Date & time Select
time zone Region Select region
Available when Auto timezone is disabled.
Setting Whether to Use Automatic 24-Hour
Format
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Date & time
Automatic 24-hour format
Tap Automatic 24-hour format to toggle on ( )/
off ( ).
168
Setting Backup to Google Drive
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Backup
Back up to Google Drive
Tap Back up to Google Drive to toggle on ( )/off
( ).
・Log in to a Google account beforehand.
・If confirmation appears, follow onscreen prompts.
When Back up to Google Drive is enabled, Back up
now BACK UP NOW to back up to Google Drive.
Setting Backup Account
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Backup
Account Tap account
Available when Back up to Google Drive is enabled.
To add account, Tap Add account , then follow onscreen
prompts.
・If confirmation appears, follow onscreen prompts.
Saving Data to SD Card
Save data (Address Book, Schedule (Calendar), user/learning
dictionary, emopa) to SD Card.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Dara
transfer Save data to SD card Tap data type
Save YES Complete
Data is saved.
・Insert SD Card beforehand. See "Inserting SD Card" for
details.
・Data saved by handset may not be imported correctly
depending on the device.
Tap Function information to view a video tutorial
(Japanese) on Sharp Website.
・At least 11 MB of free space in internal storage is
required for saving data. Process stops if Battery runs
low. Operate with adequate battery charge whenever
possible.
Resetting Network Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Reset
options Reset Wi-Fi, mobile & Bluetooth RESET
SETTINGS RESET SETTINGS
・If method for unlocking screen is setting other than
None or Swipe , first Tap RESET SETTINGS and
unlock screen.
Resetting Application Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Reset
options Reset app preferences RESET APPS
Checking Technical Conformance Certification
Handset conforms to technical standards under the Radio
Law and Telecommunications Business Law.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced
Authentication
Checking VCCI Information
Handset conforms to technical standards under the VCCI
regulations, and is indicated by the conformance mark on
handset electronic nameplate.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced
Authentication
169
Handset Settings
AQUOS R2 compact
Setting 24-Hour Time Indication
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
System
Date & time
Use 24-hour format
Setting is complete.
Tap Use 24-hour format to toggle 24-hour format
( )/12-hour format ( ).
170
Resetting Handset
In Home Screen, Drag Favorites Tray to top of Display
(Settings)
System
Advanced
Reset options
Erase all data (factory reset)
Enter Operation Password OK
・If Operation Password is unset, follow onscreen prompts.
RESET PHONE
To also erase SD Card data, Tap Delete data in SD card as
well. ( ).
171
Handset Settings
AQUOS R2 compact
ERASE EVERYTHING
Handset is reset.
Cautions when Erasing All Data
(Factory Reset)
Observe the following when erasing all data (factory
reset).
・Erasing all data (factory reset) deletes all data in
internal storage irreversibly. Back up important data
beforehand.
・Deleted content cannot be restored. Reset with caution.
Other Handset Settings
Phone Number
See "Checking Your Phone Number" for details on phone
number.
172
Network & Internet
Make network and Internet settings for Wi-Fi, mobile
network, data usage, etc. Settable items are the following.
Item Description
Wi-Fi
Enable Wi-Fi connection.
See "Connecting by Wi-Fi" for details.
Mobile
network
Set preferred network type, etc.
See "Global Roaming" for details on
roaming, automatic network selection, and
network.
See "Data Usage Settings" for details on
application data usage.
Proxy settings Make proxy settings.
Data usage
Check cellular data usage and set limit.
See "Data Usage Settings" for details.
Hotspot &
tethering
Make tethering settings.
See "Using Tethering" for details.
Advanced
Make settings for Airplane mode, VPN, and
Private DNS.
Network & Internet Operations
Setting Whether to Use Mobile Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Mobile data
Tap Mobile data to toggle on ( )/off ( ).
Setting Whether to Use LTE for Voice Calling
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Advanced Enhanced 4G Mode
Tap Enhanced 4G Mode to toggle on ( )/off
( ).
Using 4G LTE/4G Network
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Advanced Preferred network type
4G (recommended) ( )
Adding Access Points
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Advanced Access Point Names
Tap item Set/enter each item Save
Deleting Added Access Points
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile
network Advanced Access Point Names
Reset to default
Setting Proxy
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Proxy
settings Proxy/port/exclusion list Set each
item OK
Connecting to Network via Set Proxy
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Proxy
settings Enable proxy YES ( )
Tap Enable proxy to toggle on ( )/off ( ).
Setting Whether to Stop Signal-Transmitting
Functions
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Advanced
Airplane mode
Tap Airplane mode to toggle on ( )/off ( ).
Adding VPN Destinations
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Advanced
VPN Set/enter details SAVE
・Set pattern / lock no. (PIN) / password for unlocking
screen beforehand.
Tap an added VPN to connect/disconnect it. Tap to
edit/delete it.
Setting Private DNS
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Advanced
Private DNS Tap item SAVE
After Tapping Private DNS provider hostname , enter
hostname.
173
Handset Settings
AQUOS R2 compact
Connected Devices
Make Bluetooth
®
connection and other settings. Settable items
are the following.
・Names and status of devices connected by Bluetooth
®
and
USB appear at top of Display.
Item Description
Pair new
device
Search for and pair nearby Bluetooth
®
devices.
See "Pairing Bluetooth
®
Devices" for
details.
Previously
connected
devices
Paired devices appear.
See "Connecting to Paired Bluetooth
®
Devices" for details.
Connection
preferences
Make settings for Bluetooth
®
connection,
NFC/Osaifu-Keitai
®
operation, etc.
For details on Bluetooth
®
, see "Using
Bluetooth
®
Function."
For details on NFC/Osaifu-Keitai
®
, see
"NFC/おサイフケータイ
®
を利用する
(http://help.mb.softbank.jp/aquos-r2-
compact/05-07-05.html)" (Japanese).
Connected Device Operations
Viewing Handset Screen on Other Device
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Connection
preferences Cast Enable wireless
display ( ) Tap target device
To disable wireless display, Tap Enable wireless
display again ( ).
・"Wi-Fi" turns on if turned off when wireless display is
enabled.
Making Printing Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Connection
preferences Printing Select print service
Follow onscreen prompts
Making Chromebook™ Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Connected devices Connection
preferences Chromebook Follow onscreen
prompts
Applications & Notifications
Make notification and application settings applications.
Settable items are the following.
・Any recently used applications appear in "Recently opened
apps."
・For details on settings for application permissions and
battery optimization, see "Confirmation when First
Activating Applications."
Item Description
See all XX
apps
Check and make settings for installed
applications.
Notifications
Make settings for notification action and
Do not disturb.
See "Sound Settings" for details on Do not
disturb settings.
Default apps Set applications that launch by default.
Advanced
Make settings for application permissions,
emergency broadcasts, and special
application access.
See "緊急速報メールを利用する (http://
help.mb.softbank.jp/aquos-r2-
compact/05-07-02.html)" (Japanese) for
details on emergency broadcasts.
Application and Notification Operations
Making Application Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications See all XX
apps Tap application name Set each item
View System Applications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications See all XX
apps Show system
Resetting Application Settings
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications See all XX
apps Reset app preferences RESET APPS
Setting Whether to Show Notifications in Lock
Screen
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications
Notifications On lock screen Show all
notification content / Hide sensitive content / Don't
show notifications at all
Hide sensitive content appears when unlock method is
Pattern / Lock No. (PIN) / Password .
174
Setting Whether to Hide Notification Viewed in
Lock Screen so New Notifications Are Easier to
View
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications
Notifications Organize notifications on the lock
screen
Tap Organize notifications on the lock screen to toggle
on ( )/off ( ).
・Notifications that cannot be deleted still appear even
when Organize notifications on the lock screen is on.
・Notification Indicators in Status Bar cannot be hidden.
Showing/Hiding Notification Dots
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications
Notifications Allow notification dots
Tap Allow notification dots to toggle show ( )/
hide ( ).
Setting Whether to Flash Charging/Notification
Lamp for Notifications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications
Notifications Blink light
Tap Blink light to toggle on ( )/off ( ).
Setting Sound for Notifications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications
Notifications Default notification sound Follow
onscreen prompts
Make Settings for Assist Applications
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications Default
apps Assist & voice input Follow onscreen
prompts
Setting Default Applications for Browser, Home
Screen, Phone, SMS, Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications Default
apps Browser app / Home app / Phone app /
SMS app Tap application name
Tap for "Home app" to set Home Screen application.
Setting Integration with Other Applications,
Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications Default
apps Opening links Follow onscreen prompts
Make Settings for Special Application Access
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications Advanced
Special app access Set each item
Home Applications
Change the home application.
・Home applications installed via Google Play can be deleted
(uninstalled). See "Uninstalling Applications" for details.
Item Description
AQUOS Home Change home application to AQUOS Home.
AQUOS Kantan
Home
Change home application to AQUOS Kantan
Home.
175
Handset Settings
AQUOS R2 compact
Storage
Check memory space of internal storage, SD Card and USB
drive, mount or unmount SD Card, erase data on SD Card, etc.
Settable items are the following.
・Available items vary depending on SD Card and USB drive
status.
Item Description
Internal
shared
storage
View information on internal storage
usage.
(USB drive
name)
Check data saved on USB drive.
1
SD Card
Check data saved on SD Card.
Mount or unmount SD Card, encrypt SD
Card, etc.
For details on mounting/unmounting SD
Card, see "Internal Storage and SD Card."
1 Appears when the USB host function is in use. See "USBホ
スト機能を利用する (http://help.mb.softbank.jp/aquos-r2-
compact/05-06-08.html)" (Japanese) for details.
Storage Operations
Checking Data Saved in Internal Storage
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Storage Files
If SD Card is installed, Tap Internal shared storage
Files .
Encrypting/Decrypting SD Card Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Storage SD card
Storage settings Encrypt / Release encryption
CONFIRM Enter Operation Password OK
START
・Set lock no. (PIN)/password for unlocking screen
beforehand.
Cautions for SD Card Encryption/
Decryption
Observe the following when encrypting/decrypting SD Card
data.
・Charge handset adequately beforehand, and keep handset
charged during the process.
・Set lock no. (PIN)/password for unlocking screen
beforehand.
・Encryption/decryption is not available if there is not
enough free space on SD Card.
・Encrypted SD Card cannot be used on any device other
than the one used for encrypting the SD Card.
・To use encrypted SD Card normally, decrypt the SD Card.
・If you perform Reset all with SD Card encrypted, data on
the SD Card becomes unusable. Disable encryption before
performing Reset all.
・An unencrypted SD Card becomes read-only when installed
in a device that has been used for encrypting another SD
Card.
・To write to read-only SD Card, encrypt it.
・SD Card encryption/decryption may take some time. Do
not stop charging or remove SD Card during the process.
If the process is interrupted, SD Card data may be lost.
Accounts
Create or add accounts. Make settings for syncing created or
added accounts. Settable items are the following.
Item Description
Add account Create or add accounts.
Automatically
sync data
Set whether to automatically sync data.
Account Operations
Adding an Account
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accounts Add account Tap
type of account to add Follow onscreen prompts
Setting Applications to Sync for Each Account
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accounts Tap account
Account sync Tap applications and data to sync
Tap sync item to toggle on ( )/off ( ).
Setting Whether to Automatically Sync Data
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accounts Automatically sync
data OK
Tap Automatically sync data OK to toggle on
( )/off ( ).
176
Accessibility
Set captions, magnification gestures, and other useful
accessibility functions. Settable items are the following.
Item Description
Volume key
shortcut
Set whether to enable accessibility
functions by using Volume Key.
Text-to-
speech output
Make detailed voice-to-text settings. See
"System Settings" for details.
Font size Set the size of text appearing in Display.
Display size
Set the size of images, icons, etc. in
Display.
Magnification
Set whether to enlarge view by Triple-
Tapping or using accessibility key.
Color
correction
Set whether to correct colors when red
and green are indistinguishable.
Color
inversion
Set whether to invert Display colors.
Large mouse
pointer
Set whether to use a large pointer.
Remove
animations
Set whether not to show animation when
Tapping setting switch ( / ) or
.
Dwell timing
Set handset to click function after
pointer stops moving.
Power button
ends call
Set whether to end call by Pressing Power
Key during a call.
Auto-rotate
screen
Set whether to rotate Display with
handset orientation automatically.
Touch & hold
delay
Set time to press Display for Touch &
Hold.
Vibration
Set whether handset vibrates for incoming
calls, , etc.
Mono audio
Set whether to use monaural audio
playback.
Captions Make settings for captions.
High contrast
text
Make text easier to see by adding outline,
etc.
Accessibility Operations
Setting Whether to Enable Accessibility
Functions by Using Volume Key
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Volume key
shortcut Use service
Tap Use service to toggle on ( )/off ( ).
Enable Use service first time, then continue by
selecting when Shortcut service appears.
Setting Size of Text Appearing in Display
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Font size
Drag to set
Setting Size of Images and Icons Appearing in
Display
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Display size
Drag to set image and icon size
Setting Whether Triple-Tapping Enlarges View
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Magnification
Magnify with triple-tap Use service
Tap Use service to toggle on ( )/off ( ).
Setting Whether to Enlarge View by Using
Accessibility Key
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Magnification
Magnify with button Use service
Tap Use service to toggle on ( )/off ( ).
Setting Whether to Correct Colors when Red
and Green are Indistinguishable
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Color correction
Use color correction
Tap Use color correction to toggle on ( )/off
( ).
Tap Correction mode to select a mode.
・If confirmation appears, follow onscreen prompts.
Setting Whether to Invert Display Colors
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Color inversion
Tap Color inversion to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
Setting Whether to Use a Large Pointer
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Large mouse
pointer
Tap Large mouse pointer to toggle on ( )/off
( ).
177
Handset Settings
AQUOS R2 compact
Setting Whether Not to Show Animation when
Tapping Setting Switch ( / ) or
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Remove animations
Tap Remove animations to toggle on ( )/off
( ).
Setting Whether Pointer Clicks after Stopping
when Using Mouse/Trackpad
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Dwell timing
Use service
Tap Use service to toggle on ( )/off ( ).
Drag "Delay before click" to adjust delay.
Setting Whether to End Call by Pressing Power
Key during Call
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Power button ends
call
Tap Power button ends call to toggle on ( )/off
( ).
Setting Whether to Rotate Display with
Handset Orientation Automatically
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Auto-rotate screen
Tap Auto-rotate screen to toggle on ( )/off
( ).
Disable Auto-rotate screen to save battery power.
・The feature may not follow the setting with certain
applications.
Setting Time to Press Display for Touch & Hold
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Touch & hold
delay Tap item
Setting Whether Handset Vibrates for Incoming
Calls, Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Vibration Ring
& notification vibration On / Off
Enable Also vibrate for calls beforehand. See "Setting
Vibration for Incoming Calls" for details.
Setting Whether Handset Vibrates when
Tapping Dialpad, , Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Vibration
Touch vibration On / Off
Enable Touch vibration beforehand. See "Sound
Settings" for details.
Setting Whether to Use Monaural Audio
Playback
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Mono audio
Tap Mono audio to toggle on ( )/off ( ).
Setting Whether to Show Captions
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Captions Use
captions
Tap Use captions to toggle on ( )/off ( ).
Setting How Captions Shown
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility Captions
Language / Text size / Caption style Tap item
Available when Use captions is enabled.
Making Text Easier to See by Adding Outline,
Etc.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Accessibility High contrast text
Tap High contrast text to toggle on ( )/off
( ).
178
Google
Make settings for Google services. Settable items are the
following.
Item Description
Google
Account
Make settings for a Google account.
Ads Make settings for your advertising ID.
Android Auto Install Android Auto.
App preview
messages
Configure messages to be exchangeable
between handsets using differing
applications.
Backup Make backup settings.
Cast media
controls
Set whether to control directly from
Notifications Window when playing media
on TV or speaker with Chromecast on
same Wi-Fi network.
Chromebook Make Chromebook settings.
Connected
apps
Make settings for applications already
connected to a Google account.
Data
management
Make file update settings for applications
compatible with Google Drive.
Device phone
number
Set a phone number to use when resetting
a Google account.
Devices
Make notification settings for a device
near handset.
Google Fit
Make settings for recording walking and
running activity, managing your weight,
etc.
Google Pay Install Google Pay.
Google Play
Instant
Make settings for Google Play Instant.
Location Make settings for location information.
Nearby
Set whether to use Nearby for sharing
people and places around you and
information.
Restore
contacts
Restore backed up contacts.
Search,
Assistant &
Voice
Make settings for Google Assistant and
searching.
Security
Make security settings in case of handset
loss.
Set up nearby
device
Make settings for a device near handset.
Set up your
work profile
Make work profile settings.
Smart Lock
for Passwords
Set whether to enable this and save
passwords for logging in to several
devices.
Troubleshooting
Check FAQ on Sharp Website and do a self-check.
Item Description
FAQ Check FAQ on Sharp Website.
Search for
settings
Search for items in settings menu.
Proficient use
guide
Activate "SHSHOW" application to view
information on getting the most out of
your AQUOS smartphone/tablet.
Self check Perform a self-check.
Troubleshooting Operations
Checking FAQ on Sharp Website
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting FAQ
Searching for Items in Settings Menu
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Search for
settings Enter search text
Search results appear.
Activating "SHSHOW" Application to View
Information on Getting the Most Out of Your
AQUOS Smartphone/Tablet
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Proficient use
guide
Performing Self-Check
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check
START CHECKING SELECT FROM PHONE SYMPTOMS
/ SELECT FROM PHONE FUNCTIONS Follow onscreen
prompts
Diagnosis results appear.
・Tap diagnosis result for detailed result screen.
Restarting Handset in Safe Mode
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check
REBOOT WITH SAFE MODE OK
・Handset restarts in a state near to its state at time of
purchase.
179
Handset Settings
AQUOS R2 compact
Exiting Safe Mode and Restarting Handset
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check
REBOOT TO CANCEL SAFE MODE OK
Viewing Advice Related to Temperature Rise in
Handset
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check
TEMPERATURE ADVICE Follow onscreen prompts
Viewing Self Check Diagnostic History
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check
Tap the diagnostic history to view Follow onscreen
prompts
180
Global Services
Global Roaming............................................................... 182
Calling from Outside Japan...........................................183
182
Global Roaming
Handset is Global Roaming Service eligible. Use the same
handset number outside Japan.
Handset connects to an appropriate cellular provider
automatically by default.
A specific carrier can also be selected manually.
Change communication method and data roaming settings.
Setting a Cellular Provider
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet
Mobile network Advanced
Automatically select network ( )
Handset searches for all available networks.
Tap provider
Cellular provider is set.
・To set an appropriate cellular provider automatically, Tap
Automatically select network ( ).
Changing Data Roaming Setting
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet
Mobile network
Roaming ( )
Data roaming is enabled.
Tap Roaming to toggle on ( )/off ( ).
・If confirmation appears, follow onscreen prompts.
183
Global Services
AQUOS R2 compact
Calling from Outside Japan
See SoftBank Website to learn about roaming areas/rates, etc.
http://mb.softbank.jp/en/global_services/
Print out roaming area/rate information to carry while
traveling abroad as needed.
Enabling/Disabling Abroad Assistant
While outside Japan, use Abroad assistant to select how to
place calls.
In Home Screen, (Phone) Settings
Calls SoftBank call settings Int'l call settings
Abroad assistant
Tap Abroad assistant to toggle on ( )/off ( ).
Calling Japan
In Home Screen, (Phone)
Dialpad window opens.
Use onscreen dialpad to enter number
・Do not add + before the number.
Call to Japan
Handset dials number. Call begins when other party
answers.
184
Calling Landlines & Mobiles within
Current Country
In Home Screen, (Phone)
Dialpad window opens.
Use onscreen dialpad to enter number
・Do not add + before the number.
Call to This Number
Handset dials number. Call begins when other party
answers.
Calling Countries aside from Japan
In Home Screen, (Phone)
Dialpad window opens.
Touch & Hold 0
"+" appears.
Enter country code then other party number (omit first 0)
・Do not omit first 0 from phone numbers when dialing Italy
(39).
185
Global Services
AQUOS R2 compact
Handset dials number. Call begins when other party
answers.
186
For Assistance
Handset Powers Off...................................................... 188
Handset Does Not Power On......................................... 188
Cannot Charge / Charging Stops / Charging Is Slow... 189
Battery Runs Out Quickly............................................. 189
Display Turns Off Suddenly.......................................... 190
Display Goes Dark Suddenly.......................................... 190
Screen Freezes / Operation Is Unstable.......................191
SIM Card Not Recognized.............................................. 191
Cannot Use SD Card.......................................................192
Cannot Send/Receive Mail..............................................192
Cannot Connect to Internet.......................................... 193
Cannot Talk on Phone / Cannot Hear Other Party...... 193
Cannot Use Applications................................................194
188
Handset Powers Off
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2-compact/02-05-05.html)" (Japanese) for details on
activating Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Handset Interior Is Hot
If handset continues to be used at high internal temperature,
warning appears and handset powers off after approximately
3 minutes. If warning appears, cool handset by exiting all
applications and turning off Display.
Handset Does Not Power On
Handset Interior Is Hot
Did handset remain powered on after continuing to use
handset while handset was warm? Let handset cool before
powering on handset.
No Battery Charge
Was handset charged? Charge handset.
Other
Are you Long Pressing Power Key? Continue Pressing Power
Key until logo appears.
189
For Assistance
AQUOS R2 compact
Cannot Charge / Charging Stops /
Charging Is Slow
Charging Does Not Start
Check the following if charging does not start.
・Is the USB Type-C plug on AC Adaptor firmly connected to
handset? Unplug and plug in again firmly.
・Is the plug on AC Adaptor firmly connected to an outlet?
Unplug and plug in again firmly.
・Are you using an unspecified AC Adaptor or other product?
Always use specified products. In addition to being unable
to charge, using an unspecified product may deteriorate
Internal Battery.
・Is Charging/Notification Lamp blinking? If Charging/
Notification Lamp is blinking, handset is not charged.
Charge using a specified product.
If handset still does not charge, contact Customer Service
or a SoftBank Shop.
・Is the ROBOQUL charging plug or USB Type-C plug on AC
Adaptor soiled? Clean terminals with a clean, dry cotton
swab, etc. and charge again.
Charging Stops
Charging stops automatically if handset becomes warm. Let
handset cool and start charging handset again.
Charging Time Long Depending on AC
Adaptor
Charging may be slower when using AC Adaptor other than for
rapid charging.
For information on AC Adaptor for rapid charging specified by
SoftBank, see SoftBank Website.
Battery Runs Out Quickly
Battery Runs Out Quickly Even With No
Operation
Some applications may use data communication even if not
being operated.
Changing the setting may remedy this. Refer to "Restrict
Background Mobile Data."
Battery Runs Out Quickly in Certain
Location
Are you where signal is weak or have been out of service area
for a long period? Calling where signal is weak or being out of
service area uses a lot of Battery.
Setting Handset to Save Battery Power
Frequently illuminating Mobile Light, frequently using
functions that emit sound or communicate with external
devices, using a bright display, or setting a long Display-on
time shorten the time that handset can be used. Use Battery
Saver to avoid wasting battery. See "Using Battery Saver" for
details.
190
Display Turns Off Suddenly
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2-compact/02-05-05.html)" (Japanese) for details on
activating Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Display Goes Dark Suddenly
Handset Interior Is Hot
Display goes dark automatically if handset becomes warm.
Display returns to its original brightness once handset cools.
191
For Assistance
AQUOS R2 compact
Screen Freezes / Operation Is
Unstable
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2-compact/02-05-05.html)" (Japanese) for details on
activating Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Handset Operates on Own Without
Touching Display / No Response to
Touch Operation
Press Power Key to turn off Display, Press Power Key again to
turn on Display, and then operate handset.
SIM Card Not Recognized
SIM Card Not Recognized
Check the following if handset does not recognize SIM Card.
・Is SIM Card inserted correctly? Is SIM Card inserted in the
correct location and in the correct orientation? Power off
handset, check that SIM Card is inserted correctly, and then
power on handset again. If problem persists, SIM Card may
be damaged.
・Is the IC (metal) portion of SIM Card smudged (fingerprints,
etc.)? Remove SIM Card, wipe soiling with a clean, dry cloth,
and insert correctly.
・Is a different SIM Card inserted? An unusable SIM Card may
be inserted. Check that it is the correct SIM Card.
192
Cannot Use SD Card
While Using Certain Applications
The application may be the cause.
Update the application if not the latest version.
If problem persists, delete the application, and check if same
problem occurs again.
See "Updating Installed Applications" for details on updating
applications.
See "Uninstalling Applications" for details on deleting
applications.
After Installing a New Application
The new application may be the cause.
Delete the application in Safe mode.
See "セーフモードで起動する (http://help.mb.softbank.jp/
aquos-r2-compact/02-05-05.html)" (Japanese) for details on
activating Safe mode.
See "Uninstalling Applications" for details on deleting
applications.
Cannot Send/Receive Mail
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
No "4G" Indication on Signal Level
Indicator
Is Mobile data disabled? To check that Mobile data is
enabled:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile network
Mobile data ( )
Cannot Send with Attachment
The maximum size of files that can be attached to +Message
is 100 MB.
To share large files, use Google Drive, etc.
Cannot Receive Mail from Certain
Sender
Spam filter settings may be blocking delivery.
Check spam filter settings.
Disabled Access Point Is Set
Is a disabled access point set? To reset to initial settings:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile network
Advanced Access Point Names Reset to
default
In Location Where Signal Is Weak or
Have Been Out of Service Area for a
Long Period
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
193
For Assistance
AQUOS R2 compact
Cannot Connect to Internet
Airplane Mode Set
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
No "4G" Indication on Signal Level
Indicator
Is Mobile data disabled? To check that Mobile data is
enabled:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile network
Mobile data ( )
Cannot Connect while Using Browser
The browser may have become temporarily unstable.
Clearing the browser cache may remedy this.
See "閲覧履歴を消去する (http://help.mb.softbank.jp/aquos-
r2-compact/04-05-01-04.html)" (Japanese) for details on
clearing the browser cache.
Cannot Connect to Internet Only When
Connected by Wi-Fi
There may be a problem with the Wi-Fi connection.
Check whether connection to the Internet is possible with the
Wi-Fi connection disabled.
See "Deleting Saved Access Points" for details on disabling the
Wi-Fi connection.
Disabled Access Point Is Set
Is a disabled access point set? To reset to initial settings:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Network & internet Mobile network
Advanced Access Point Names Reset to
default
In Location Where Signal Is Weak or
Have Been Out of Service Area for a
Long Period
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
Cannot Talk on Phone / Cannot
Hear Other Party
Cannot Make or Receive Calls
Is handset in Airplane mode? appears in Status Bar when
in Airplane mode. To cancel Airplane mode:
Drag Status Bar down
Is handset where signals reach? Change locations while
checking the signal indication and call again.
Cannot Receive Calls
If Call Forwarding or Voicemail is set, calls may connect to
Voicemail or be forwarded before answering.
See "Call Forwarding" and "Voicemail" for details.
Cannot Make Calls
Did you dial all digits for the number? Dial all digits for
numbers starting with a "0" area code, etc.
Cannot Hear Other Party
Is the call volume low? Press Volume Up Key during call to
increase volume.
In Location Where Signal Is Weak or
Have Been Out of Service Area for a
Long Period
Check whether you are where signal is weak or out of service
area.
If problem persists, power handset off and then on again.
194
Cannot Use Applications
Cannot Install New Application
Is there only a little free space in internal storage? To check
free space:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Storage
Applications not supported by handset cannot be installed.
Cannot Activate Applications
Did you set access privileges when first activating the
application? Applications cannot be activated if access is not
permitted. To change settings:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Apps & notifications See all XX apps
Tap application name Permissions Tap unpermitted
items ( )
Warranty/Specifications/
Customer Service
Warranty & After-Sales Service................................... 196
Specifications..................................................................196
Customer Service............................................................197
196
Warranty & After-Sales Service
Warranty
・Handset warranty is for 1 year from date of purchase.
・Repair may be made free of charge under the terms of free
repair. See SoftBank Website for terms of free repair.
https://www.softbank.jp/mobile/support/product/
warranty/ (Japanese)
・Warranty covers handset. Cables and complimentary sample
accessories are not covered by warranty.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make a
call, etc. due to breakage or trouble of product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due
to malfunction or repairs. It is recommended that you
keep a separate copy of contacts and other important
information. SoftBank Corp. is not responsible for loss/
change of data (contacts, images, sound, etc.) or settings
due to damage or repairs.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repairs, contact Customer Service or a nearby
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms of free repair.
・After the warranty period, if handset can be repaired,
repairs will be made at cost.
Repair parts (for maintaining product performance) are
stocked for approximately 4 years after end of production.
However, repair may not be possible even at cost within this
period due to stock conditions.
Specifications
Some information may differ due to specification changes.
Handset
Handset specifications are as follows.
・Times in the table vary with location, status, settings, etc.
Item Description
Dimensions (W
x H x D)
Approx. 64mm x 131mm x 9.3mm
(without protruding parts)
Weight Approx. 135 g
Maximum
Output
3G:0.25 W
GSM (850 MHz, 900 MHz): 2 W
GSM (1800 MHz, 1900 MHz): 1 W
4G:0.2 W
Internal
Battery
Capacity
2,500 mAh
Continuous
Talk Time
1
3G:Approx. 1390 minutes
GSM:Approx. 820 minutes
VoLTE
2
:Approx. 1900 minutes
Continuous
Standby Time
3
3G:Approx. 540 hours
GSM:Approx. 480 hours
4G (AXGP Network): Approx. 490 hours
4G (FDD-LTE Network): Approx. 490 hours
Charging
Time
4
AC Adaptor (USB Type-C™ quick charge AC
Adaptor for USB PD [ZSDBAS] (SB-AC20-
TCPD): Approx. 135 minutes
ROBOQUL [SHEGH1]: Approx. 135 minutes
Maximum
Transmission
Speed
5
Max. communication speed (downlink): 676
Mbps
6
Max. communication speed (uplink): 37.5
Mbps
7
1 Average measured with handset fully charged, in strong
signal conditions at rest.
2 VoLTE:Voice over LTE Technology enabling voice calls over
an LTE network.
3 Average measured with handset fully charged, without
calls or operations, in strong signal conditions at rest, and
with data communication and Urgent News disabled. May
vary with battery strength, ambient temperature, settings,
etc.
4 Measured when charging with handset powered off.
5 Provided on a best-effort basis; transmission speed may
decrease or transmission may become unavailable due to
traffic conditions, network environment, etc.
6 Being provided sequentially starting with areas of Tokyo,
Kanagawa, Saitama, Chiba, Aichi, and Osaka.
7 With UDC (Uplink Data Compression). Data transfer
possible at communication speed above that given
with conditions of use due to improved uplink transfer
efficiency.
197
Warranty/Specifications/
Customer Service
AQUOS R2 compact
Materials (Handset)
Parts Materials Used/Surface Finish
Display
Surface
Tempered glass/AF coating
Back Surface Acrylic resin + PC resin/hard coating
Outer Casing
(metal part) /
Power Key /
Volume Key
(Up/Down) /
Camera
Ornament /
Card Tray
(exterior)
Aluminum/anodizing
Outer Casing
resin part
(antenna slit,
Earphones-
Microphone
Jack
periphery,
External
Connection
Jack
periphery,
SIM/SD Card
Slot)
PBT resin (containing glass fiber)
Fingerprint
Sensor
Epoxy resin/hard coating
Fingerprint
Sensor
Ornament
Stainless steel/PVD
Camera Panel Tempered glass/AF coating, AR coating
Mobile Light PC resin
Earpiece Mesh Stainless steel/electrodeposition
Card Tray PA resin (containing glass fiber)/printing
Card Tray
Gasket
Silicone rubber
IMEI Plate PET resin/PET resin laminating
IMEI Label PET resin/printing
Caution Label PET resin/PP resin laminating
Customer Service
For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
General Information
Direct all inquiries to SoftBank, from charges to service
information, here.
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Hours of service: 9 am to 8 pm
Assistance with Repairs/Lost Handsets
Use the number below in case of loss or needing repair:
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
Hours of service: 9 am to 8 pm
Smartphone Technical Support Center
Direct inquiries regarding smartphone operation and service
details here.
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
Hours of service: Weekdays 9 am to 7 pm Saturday, Sunday,
and holidays 9 am to 5 pm
SoftBank Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)
Hours of service: 24 hours
198
Safety Precautions
Safety Precautions.........................................................200
Important Product Information.....................................207
Handset & Hardware Care............................................. 208
General Notes................................................................. 210
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 213
Water & Dust Resistance.............................................. 214
200
Safety Precautions
Read Safety Precautions before using handset.
Observe precautions to avoid injury to self or others, or
damage to property.
Safety Precautions
These labels show degree of risk from improper use.
Label Description
Great risk of death or serious injury
1
Risk of death or serious injury
1
Risk of minor injury
2
or property damage
3
1 Serious injury:This refers to loss of sight, injury, burns
(high- and low-temperature), electric shock, broken bones,
injuries with residual aftereffects from poisoning, etc., and
injuries requiring hospital admission for treatment or long-
term hospital attendance as an outpatient.
2 Minor injury:This refers to injuries, burns (high- and low-
temperature), electric shock, etc. that do not require hospital
admission for treatment or long-term hospital attendance as
an outpatient.
3 Property damage:This refers to extended damage to
buildings, furniture, livestock, pets, etc.
These symbols signify prohibited/compulsory actions.
Symbol Description
Prohibited actions
Disassembly prohibited
Exposure to liquids prohibited
Use with wet hands prohibited
Compulsory actions
Unplug from outlet
Handset, SIM Card, AC Adaptor (Sold
Separately) (Common)
Do not use, store, or leave in extreme heat or
where heat collects, such as fire, heat sources,
under a kotatsu (blanketed warming table) or
blanket, direct sunlight, inside vehicles in the
hot sun, etc.
May cause fire, burns, injury, electric shock, etc.
Keep away from cooking appliances (microwave
ovens, induction stoves, etc.) and pressure
vessels (e.g., pressure cookers).
May cause fire, burns, injury, electric shock, etc.
Do not subject to or place directly on sand,
soil, or mud. Do not touch with dirty hands.
May cause fire, burns, injury, electric shock, etc.
For details on water and dust resistance, see "Water &
Dust Resistance."
Do not charge handset while it is wet with
water or other liquids (drinking water, sweat,
sea water, pet urine, etc.).
Do not charge handset where exposed to
water (bathroom, etc.).
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
Do not apply excessive force to or break
handset. Particularly when carrying handset in
your clothes pocket, do not bump it or place it
between objects.
Internal Battery breakage may cause fire, burns, injury,
etc.
* Examples of where to be careful
・Sitting or squatting with handset in your pants or skirt
pocket
・Handset becoming caught in a sliding door or vehicle door
when in a jacket pocket
・Stepping on handset when it is on something soft such
as a sofa, bed, or futon or on the floor
201
Safety Precautions
AQUOS R2 compact
Do not disassemble or modify.
May cause fire, burns, injury, electric shock, etc.
Do not try to remove Internal Battery from
handset.
May cause fire, burns, injury, etc.
Do not wet with water or other liquids
(drinking water, sweat, sea water, pet urine,
etc.).
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
Do not let water or other liquids (drinking
water, sweat, sea water, pet urine, etc.) enter
charging terminals or External Connection Jack.
May cause fire, burns, injury, electric shock, etc.
For details on water resistance, see "Water & Dust
Resistance."
Use optional accessories specified by SoftBank
Corp.
Using unspecified accessories may cause fire, burns, injury,
electric shock, etc.
Do not drop, stomp, throw or subject to
excessive force or strong impact/vibration.
May cause fire, burns, injury, electric shock, etc.
Keep conductive materials (metal strip, pencil
lead, etc.) away from charging terminals and
External Connection Jack. Do not let dust enter
them.
May cause fire, burns, injury, electric shock, etc.
Do not cover/wrap with a blanket, etc. while
using or charging.
May cause fire, burns, etc.
If charging continues even after specified
Charging Time, stop charging.
Failure to do so may cause fire, burns, injury, etc. due to
overcharge or for other reasons.
Before entering an area with a risk of
flammable gas generation (e.g., a gas station)
or where dust is generated, be sure to power
off handset and stop charging.
Failure to do so may cause explosion, fire, etc.
When using Osaifu-Keitai
®
at a gas station or similar
facility, be sure to power off handset beforehand. (If NFC/
Osaifu-Keitai lock is set, disable it before powering off.)
If there is abnormal odor/sound, smoke,
overheating, discoloration, distortion, or other
abnormalities, follow these steps.
・Unplug from the outlet.
・Power off handset.
Failure to follow the above steps may cause fire, burns,
injury, electric shock, etc.
202
Do not use if broken.
May cause fire, burns, injury, etc.
Do not place on unstable surfaces; take added
care when vibration is set.
Handset or related hardware may fall, resulting in injury,
etc.
Do not use or store in a location that is
subject to excessive dust, high humidity, or
high temperatures.
May cause fire, burns, electric shock, etc.
For details on water and dust resistance, see "Water &
Dust Resistance."
For use by a child, explain instructions and
supervise use.
Failure to do so may cause injury, etc.
Do not leave within the reach of small children.
May cause accidental swallowing, injury, electric shock, etc.
Use handset with caution, as it may become
hot with continued use or while charging. Be
careful not to place handset in clothes pocket,
etc. and fall asleep, allowing unintentional
continued contact.
Handset or AC Adaptor may become hot after continued
use of applications, call functions, data communication,
video viewing functions, etc. or while charging. Continued
and direct contact with hot portions of handset may cause
skin redness, itchiness, skin irritation, low-temperature
burns, etc. depending on your physical condition.
Handset
Do not throw into a fire or apply heat.
May cause fire, burns, injury, etc.
Do not pierce with a sharp object (nail, etc.),
hit with a hard object (hammer, etc.), step on,
or otherwise subject to excessive force.
May cause fire, burns, injury, etc.
If substance in handset gets in eyes, mouth,
etc., rinse with clean water and consult a
doctor immediately.
Substances in handset may cause loss of sight or other
physical harm.
203
Safety Precautions
AQUOS R2 compact
Do not shine Mobile Light close to eyes.
Maintain a safe distance, especially from small
children.
May cause visual impairment or other problems; may
temporarily affect eyesight or startle, leading to injury or
other accident.
Do not point Mobile Light at drivers when it is
turned on.
May hinder driving performance, leading to an accident.
Do not stare at Display for a long period when
it is flickering.
May cause spasms, loss of consciousness, etc.
Do not let water or other liquids (drinking
water, sweat, sea water, pet urine, etc.) or a
foreign object (metal strip, flammable material,
etc.) enter SIM/SD Card Slot.
In addition, insert SIM Card and SD Card into
correct openings in correct orientation.
May cause fire, burns, injury, electric shock, etc.
Do not expose Camera lens to direct sunlight
for an extended period.
May cause fire, burns, injury, etc. due to light-collecting
mechanism of the lens.
Power off handset or activate Airplane mode
before boarding an airplane.
Handset use on airplanes is restricted; follow the
instructions given by the respective airlines.
Radio waves may adversely affect an airplane's electronic
devices.
If you engage in a prohibited activity while using handset
on an airplane, you may be punished by law.
Regarding handset use in a hospital, follow the
instructions given by the respective medical
institution.
Power off handset where handset use is prohibited.
Radio waves may adversely affect an airplane's electronic
devices or electronic medical devices.
When you are on a handsfree call, while
ringtone is playing loudly, when in standby,
etc., be sure to keep handset at a safe
distance from your ears.
When you attach earphones-microphone to
handset and play games, videos, or music,
adjust the volume to a comfortable level
beforehand.
When making a handsfree call, handset emits sound loudly.
Even in standby, the ringtone or alarm may ring suddenly.
Listening to loud sound continuously for a long time may
cause hearing impairment or other difficulty.
In addition, not being able to hear surroundings may cause
an accident.
If you have a weak heart, adjust ringtone
vibration and volume as needed.
Handset suddenly vibrating and ringing for a new call may
startle you and adversely affect your heart.
If you are using an electronic medical device,
check with its manufacturer or vendor on radio
wave effects before using handset.
Radio waves may adversely affect electronic medical
devices, etc.
Power off handset near electronic devices that
employ high precision control systems or weak
signals.
Radio waves may cause electronic devices to malfunction or
may adversely affect the operation.
Take added care near these devices:Hearing aids, implanted
pacemakers/defibrillators and other electronic medical
devices; other automatic control devices.If you are using
an implanted pacemaker, implanted defibrillator, or other
electronic medical device, check with its manufacturer or
the vendor on radio wave effects.
204
If Display or Camera lens breaks, be careful
with shards of broken glass and exposed
handset parts.
Touching the broken or exposed parts may cause burns,
injury, electric shock, etc.
If Internal Battery leaks or there is abnormal
odor, discontinue use immediately and keep
sources of flame away.
Leaked fluid may catch fire, causing the battery to ignite,
burst, etc.
Do not let your pet bite handset.
Internal Battery may ignite, burst, overheat, or leak,
causing fire, burns, injury, etc.
When using the motion sensor and
electromagnetic sensor, make sure of the
safety around you and hold handset firmly; do
not swing with excessive force.
Failure to do so may cause injury or other accident.
If Display breaks and substance in handset
leaks, do not let it get on your skin (face,
hands, etc.) or clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your
skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and
consult a doctor immediately.
Do not dispose of handset with regular trash.
May cause fire, burns, injury, etc. May also adversely
affect the environment. When handset is no longer needed,
take it to a SoftBank shop, or follow the local regulations
regarding handset collection.
If substance in Internal Battery leaks, do not
let it get on your skin (face, hands, etc.) or
clothes.
May harm sight, skin, etc.
If substance in handset gets in eyes, mouth, etc. or on your
skin or clothes, immediately rinse with clean water.
If substance in handset gets in eyes, mouth, etc., rinse and
consult a doctor immediately.
Before using handset in a vehicle, check with
the manufacturer or dealer of the vehicle on
radio wave effects.
In rare cases, radio waves may adversely affect operation
of on-vehicle electronic devices, depending on the type of
vehicle. If this occurs, discontinue use immediately.
205
Safety Precautions
AQUOS R2 compact
For any skin abnormalities associated with
handset use, discontinue use and consult a
doctor immediately.
Handset use may cause itchiness, skin irritation, rashes,
etc. depending on your physical condition.
For details on materials used for handset parts, see
"Materials (Handset)."
Earpiece/Speaker, Speaker, and Back Camera
use magnetic parts; check that nothing metal
(cutter blades, staples, etc.) is adhering.
Metal strip on handset may cause injury, etc.
See Display in a sufficiently bright place at a
reasonable distance.
Seeing in a dark place or at a close distance may
deteriorate vision or cause other problems.
AC Adaptor (Optional Accessory)
Do not use AC Adaptor if the cord is damaged.
May cause fire, burns, electric shock, etc.
Do not touch AC Adaptor if thunder is audible.
May cause electric shock, etc.
Do not short-circuit charging terminals when
AC Adaptor is plugged into the outlet. In
addition, keep your hands and other body parts
away from charging terminals.
May cause fire, burns, electric shock, etc.
Do not place a heavy object on top of AC
Adaptor cord; do not apply excessive force by
pulling, etc.
May cause fire, burns, electric shock, etc.
When plugging/unplugging AC Adaptor, keep
metal objects away.
Failure to do so may cause fire, burns, electric shock, etc.
Do not use AC Adaptor with a voltage
converter designed for overseas travel.
May cause ignition, overheating, electric shock, etc.
When AC Adaptor is connected to handset, do
not apply excessive force to the connection.
May cause fire, burns, injury, electric shock, etc.
Do not touch AC Adaptor cord, charging
terminals, or power plug with wet hands.
May cause fire, burns, electric shock, etc.
206
Use at the specified power supply voltage.
When charging handset overseas, use AC
Adaptor designed for overseas use.
Use at other power supply voltages may cause fire, burns,
electric shock, etc.
AC Adaptor:AC 100 V (connect to a household AC outlet
only)
AC Adaptor designed for overseas use:AC 100 V - 240 V
(connect to a household AC outlet only)
Clean off dust on plug.
Using Charger when dust is on plug may cause fire, burns,
electric shock, etc.
Plug AC Adaptor into the outlet firmly.
Failure to do so may cause fire, burns, electric shock, etc.
When unplugging from the outlet, grasp AC
Adaptor and pull, without forcefully pulling
cord.
Pulling the AC Adaptor cord may damage the cord, causing
fire, burns, electric shock, etc.
When inserting/removing USB Type-C plug into/
from handset, insert/remove it straight into/
from Jack, without forcefully pulling cord.
Inserting/removing in an incorrect orientation may cause
fire, burns, injury, electric shock, etc.
If charging terminals become bent or deformed,
discontinue use immediately. In addition, do not
use AC Adaptor by restoring the terminals to
their original state.
May cause fire, burns, injury, electric shock, etc. due to
short-circuiting of charging terminals.
Unplug AC Adaptor from the outlet when not in
use.
Leaving it plugged in may cause fire, burns, injury, electric
shock, etc.
If splashed with water or other liquids
(drinking water, sweat, sea water, pet urine,
etc.), unplug from the outlet immediately.
Splashing can cause short-circuiting, causing fire, burns,
electric shock, etc.
Before cleaning, unplug AC Adaptor from the
outlet.
Cleaning AC Adaptor without unplugging it may cause fire,
burns, electric shock, etc.
Do not touch AC Adaptor for long periods when
it is plugged into the outlet.
May cause burns, etc.
SIM Card
When handling SIM Card, be careful with cut
edges so as not to damage your hands or other
body parts.
Cut edges may be sharp and cause injury.
207
Safety Precautions
AQUOS R2 compact
Handset Use & Electronic Medical
Devices
If you are using an electronic medical device
(implanted pacemaker, implanted defibrillator,
etc.), carry or use handset at least 15 cm away
from where the device is.
Radio waves may adversely affect operation of electronic
medical devices.
Before using an electronic medical device other
than an implanted pacemaker or implanted
defibrillator outside a medical institution
(for home treatment, etc.), check with its
manufacturer on radio wave effects.
Radio waves may adversely affect operation of electronic
medical devices.
In a situation where you may not be able to
maintain a distance of at least 15 cm from
other persons, such as when your movement
is restricted, disable radio wave emission
by activating Airplane mode, powering off
handset, etc.
There may be persons with an electronic medical device
(implanted pacemaker, implanted defibrillator, etc.) nearby.
Radio waves may adversely affect operation of electronic
medical devices.
Regarding handset use in a medical institution,
follow the instructions given by the medical
institution.
Radio waves may adversely affect operation of electronic
medical devices.
Important Product Information
General Use
・If your SIM Card or handset (with SIM Card inserted) is lost
or stolen, suspend your service immediately. For details,
contact Customer Service.
・Handset transmissions may be disrupted inside buildings,
tunnels or underground, or when moving into/out of such
places; may affect calls.
・Use handset without disturbing others.
・Handsets are radios as stipulated by the Radio Law. Under
the Radio Law, handsets must be submitted for inspection
upon request.
・Handset use near landlines, TVs or radios may cause
interference.
・Beware of eavesdropping.
Because this service is completely digital, the possibility
of signal interception is greatly reduced. However, some
transmissions may be overheard.
・Eavesdropping
Deliberate/accidental interception of communications
constitutes eavesdropping.
・Beware of harmful/malicious websites. Take added care
when posting personal information.
・Display uses liquid crystal.
When wearing polarized sunglasses and depending on the
angle, the screen may appear dark or distorted.
・An export license may be required to carry handset into
other countries if it is to be used by or transferred to
another person. However, no such license is required when
taking handset abroad for personal use on a vacation or
business trip and then bringing it back.
Export control regulations in the United States provide that
an export license granted by the US government is required
to carry handset into Cuba, Iran, North Korea, Sudan or
Syria.
・Many different kinds of applications can be installed on
handset from Google Play™ (provided by Google LLC).
SoftBank Corp. is not responsible in any way for user-
installed applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Heat from Handset Use
・Handset internal temperature may increase depending on
usage or environment, causing handset to become warm.
(Handset may stop charging or Display brightness may be
adjusted for safety.)
If handset continues to be used while warm, warning
appears and handset powers off after approximately 3
minutes. Exit all applications and turn off Display to let
handset cool down.
・Continuing to use Camera while handset is warm causes
warning to appear, after which Camera saves captured image
data and exits.
208
Camera
・Mind etiquette when using Camera.
・Test Camera before shooting special moments.
・Do not use Camera in places where shooting is prohibited.
・Shot images may not be used/transferred without copyright
holder (photographer) permission, except for personal use.
Urgent News (Application)
・Urgent News is enabled by default (can also be disabled).
If Use full volume is disabled, alarm does not sound in
Manner mode. To disable:
In Home Screen, Drag Favorites Tray to top of
Display (settings) Apps & notifications
Advanced Emergency alerts Use full volume
( )
Handset vibrates regardless of Use full volume and
Manner mode settings. To disable handset vibration:
In Home Screen, Drag Favorites Tray to top of
Display (settings) Apps & notifications
Advanced Emergency alerts Vibrate ( )
・Alerts are not received during calls/transmissions or in poor
signal conditions.
(Alerts can be received during voice calls over VoLTE.)
・Depending on usage/situation, handset may receive alerts
for other areas or no alerts.
・Standby Time may decrease when Urgent News is enabled.
・SoftBank Corp. cannot be held liable for any damages
associated with this service, including accidents resulting
from received information, reception timing or reception
failure.
Technical Regulations Conformity
Certification
Handset conforms to technical regulations pursuant to the
Radio Law and the Telecommunications Business Law. To check
technical regulations conformity certification information
(e.g., ):
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Authentication
Voluntary Control of Radio Interference
Handset conforms to technical regulations pursuant to
the Rules for Voluntary Control Measures of VCCI; the
corresponding conformity mark is shown on electronic rating
plate on handset. To check the electronic rating plate:
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System Advanced Authentication
Handset & Hardware Care
Handset & Hardware Care
・Use handset within 5
o
C - 35
o
C and 35% - 90% humidity.
For use in bathrooms, see "Cautions for Use in a Bathroom."
・Avoid extreme temperature or direct sunlight.
・Handset/Internal Battery may become warm during operation
or while charging. This is normal.
・Warranty does not cover malfunctions resulting from
misuse.
・Clean handset with a soft dry cloth. Alcohol/solvent use
may fade color/print.
・Avoid scratching Display.
・Avoid heavy objects or excessive pressure. May cause
malfunction or injury.
・Do not sit on handset in back pants pocket.
・Do not place heavy objects on handset inside handbags,
packs, etc.
・Handset back cover is not removable. Do not try to remove
it; may cause damage or malfunction, or affect water and
dust resistance.
・Connect only specified products to Jacks. Other devices may
malfunction or cause damage.
・Do not power off while using SD Card; may result in data
loss or malfunction.
・When walking outside, moderate handset volume to avoid
accidents.
・If thunder is audible while outdoors, discontinue use; there
is a risk of lightning strike or electric shock.
・When holding handset, do not block Earpiece, Mic, Speaker,
or Recorder Mic.
・Proximity Sensor prevents Touchscreen misoperation during
calls. Do not cover or place a sticker/label over Proximity
Sensor; Display may remain off during calls, disabling
handset operation.
・If your hair is between Earpiece and your ear during calls,
Proximity Sensor may not function properly.
Display may remain on; touching Display accidentally may
end the call.
・Do not cover Light Sensor or place a sticker/label over it;
may hinder ambient light detection, resulting in malfunction
of Light Sensor.
・Handset Earpiece is located at the center of Display upper
end. If other party's voice is hard to hear during calls, hold
handset so that Earpiece is next to your earhole for better
audibility.
209
Safety Precautions
AQUOS R2 compact
Display (Touchscreen)
Handset Display is Touchscreen.
If Display is wet, wipe it with a soft cloth.
・Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
・To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
・Subject Display to force/pressure
・Place a sticker or shield (commercially-available protective
film, privacy protector shield, etc.) on Display
・In the following cases, Press Power Key to turn off Display,
Press Power Key again to turn on Display and then operate
handset.
・Handset operates automatically without touch input
・Handset does not respond to touch input
Earphones-Microphone
Some earphones-microphones may not work properly.
・Do not subject Earphones-Microphone Jack to strong impact
while using earphones-microphone; may affect water and
dust resistance.
Self Check
If handset is unstable, diagnose the cause as follows.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Troubleshooting Self check Follow
onscreen prompts
Forcing Power Off
If handset has stopped processing or won't respond to
operation, power off forcibly as follows.
・Power Key (Long Press for at least 8 seconds)
Release finger after vibration; handset powers off.
Bluetooth
®
Function
SoftBank Corp. is not liable for any damages resulting from
data/information leakage due to use of handset Bluetooth
®
function.
■Precautions
The frequency band utilized by handset Bluetooth
®
function
is shared with industrial, scientific or medical equipment,
including household microwave ovens, and used by radio
stations, amateur radio stations, etc. (hereafter "other radio
stations").
1. Before using Bluetooth
®
, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or cancel Bluetooth
®
function immediately.
3. For additional information and support, contact Customer
Service.
・Frequency Band
This radio station utilizes 2.4 GHz band.
FH:FH-SS modulation, with a maximum interference range of
about 80 m.
XX:Other modulation, with a maximum interference range of
about 80 m.
It is not possible for the radio station to avoid using the
frequency band of a mobile unit identification apparatus.
210
Wi-Fi (Wireless LAN)
Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable
communication between compatible devices within range.
However, it is advisable for the user to configure security
settings to avoid risk of data interception.
・Do not use Wi-Fi near electrical appliances, audiovisual
equipment or office automation equipment; may affect Wi-
Fi transmission speed, availability, clarity, etc. (Especially
when a microwave oven is in use.)
・If there are multiple access points nearby, handset may not
detect access points correctly.
■Precautions
The frequency band utilized by handset Wi-Fi is shared with
industrial, scientific or medical equipment, including household
microwave ovens, and used by radio stations, amateur radio
stations, etc. (hereafter "other radio stations").
1. Before using Wi-Fi, visually check that no other radio
stations sharing the same frequency band are in use nearby.
2. Should interference occur between handset and other radio
stations, move it to a different location or disable Wi-Fi
immediately.
3. For additional information and support, contact Customer
Service.
・Frequency Band
This radio station utilizes 2.4 GHz and 5 GHz band with DSSS-
OFDM modulation. Maximum transmission radius is 40 meters.
・Channels in 5 GHz band
Three bands are available within 5 GHz frequency band:5.2
GHz, 5.3 GHz, and 5.6 GHz (W52, W53, and W56).
・W52 (5.2 GHz band; channels 36, 40, 44, 48)
・W53 (5.3 GHz band; channels 52, 56, 60, 64)
・W56 (5.6 GHz band; channels 100, 104, 108, 112, 116, 120,
124, 128, 132, 136, 140)
Use of 5.2 GHz or 5.3 GHz band (W52/W53) for outdoor
communication is prohibited by the Radio Law (excluding
communication with the base stations or land mobile relay
stations of high-output data communications systems
operating in the 5.2 GHz band).
■Simultaneous Use with Bluetooth
®
Wi-Fi (IEEE 802.11b/g/n) and Bluetooth
®
transmit on the 2.4
GHz band. Enabling handset Bluetooth
®
or using Bluetooth
®
devices near handset may affect Wi-Fi transmission speed,
availability and clarity. Should interference occur, cancel
handset Bluetooth
®
or discontinue Bluetooth
®
device use.
・Handset supports Wi-Fi channels 1 - 13. Handset does not
connect to access points set to other channels.
・Available channels vary by country.
・For use of Wi-Fi aboard aircraft, check with airline
beforehand.
・In some countries/regions, there are restrictions on the use
of Wi-Fi. Check the local laws and regulations before using
Wi-Fi on handset abroad.
General Notes
"803SH" here refers to this mobile phone "AQUOS R2
compact."
Portrait Rights
Portrait rights protect individuals' right to refuse to be
photographed or to refuse unauthorized publication/use of
their photographs. Portrait rights consist of the right to
privacy, which is applicable to all persons, and the right
to publicity, which protects the interests of celebrities.
Therefore, photographing others including celebrities and
publicizing/distributing their photographs without permission
is illegal; use Camera responsively.
Copyrights
Copyright laws protect sounds, images, computer programs,
databases, other materials and copyright holders. Duplicated
material is limited to private use only. Use of materials
beyond this limit or without copyright holder permission may
constitute copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using images
shot with Camera.
The software contained in handset is copyrighted material;
copyright, moral right and other related rights are protected
by copyright laws. Do not copy, modify, alter, disassemble,
decompile or reverse-engineer the software; do not separate
it from hardware in whole or part.
Open Source Software
・Handset contains software based on GNU General Public
License (GPL), GNU Lesser General Public License (LGPL),
and other licenses.
To check details of relevant software licenses:
In Home Screen, Drag Favorites Tray to top of
Display (Settings) System About phone
Legal information Third-party licenses
・The source code of software based on GPL, LGPL, and
Mozilla Public License (MPL) is provided on the following
website free of charge.
http://k-tai.sharp.co.jp/support/developers/oss/ (Japanese)
211
Safety Precautions
AQUOS R2 compact
Regulatory Information
In some countries/regions including Europe
*1
, there are
restrictions on the use of 5GHz WLAN that may limit the use
to indoors only.
Please check the local laws and regulations beforehand.
*1 The following EU and EFTA member countries:
Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK),
Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain
(ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia
(LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta
(MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal
(PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI),
Sweden (SE) and United Kingdom (UK), Switzerland (CH),
Liechtenstein (LI), Iceland (IS), Norway (NO).
Norway:Use of this radio equipment is not allowed in the
geographical area within a radius of 20 km from the centre of
Ny-Alesund, Svalbard.
Hereby, SHARP CORPORATION declares that the radio
equipment type 803SH is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available
at the following internet address:
http://www.sharp.co.jp/k-tai/
Manufacturer's Address:
SHARP CORPORATION,
1 Takumi-cho, Sakai-ku, Sakai-shi,
Osaka 590-8522, Japan
Description of Accessories
Item Description
Headset,
Handsfree
φ3.5 audio jack, Bluetooth
USB cable For charging, peripherals, etc.
microSD Card microSD/microSDHC/microSDXC
SIM card
SoftBank SIM card/non-SoftBank SIM
cards
Non-SoftBank SIM cards can be used after
SIM-unlocking the handset.
Frequency Range of Supported Bands in
EU
Item Description
GSM 900
Tx 880.2 to 914.8 MHz
Rx 925.2 to 959.8 MHz
DCS 1800
Tx 1710.2 to 1784.8 MHz
Rx 1805.2 to 1879.8 MHz
WCDMA FDD I
Tx 1922.4 to 1977.6 MHz
Rx 2112.4 to 2167.6 MHz
WCDMA FDD
VIII
Tx 882.4 to 912.6 MHz
Rx 927.4 to 957.6 MHz
LTE Band 1
Tx 1922.5 to 1977.5 MHz
Rx 2112.5 to 2167.5 MHz
LTE Band 3
Tx 1710.7 to 1784.3 MHz
Rx 1805.7 to 1879.3 MHz
LTE Band 8
Tx 880.7 to 914.3 MHz
Rx 925.7 to 959.3 MHz
LTE Band 28
Tx 704.5 to 746.5 MHz
Rx 759.5 to 801.5 MHz
Bluetooth
Tx 2402 to 2480 MHz
Rx 2402 to 2480 MHz
WLAN 2.4 GHz
Tx/Rx 2412 to 2472 MHz (BW:20 MHz
only)
WLAN 5 GHz
W52 (U-NII 1):
Tx/Rx 5180 to 5240 MHz (BW:20 MHz)
Tx/Rx 5190 to 5230 MHz (BW:40 MHz)
Tx/Rx 5210 MHz (BW:80 MHz)
W53 (U-NII 2A):
Tx/Rx 5260 to 5320 MHz (BW:20 MHz)
Tx/Rx 5270 to 5310 MHz (BW:40 MHz)
Tx/Rx 5290 MHz (BW:80 MHz)
W56 (U-NII 2C):
Tx/Rx 5500 to 5700 MHz (BW:20 MHz)
Tx/Rx 5510 to 5670 MHz (BW:40 MHz)
Tx/Rx 5530 to 5610 MHz (BW:80 MHz)
NFC Tx/Rx 13.56 MHz
GNSS
GPS:Rx L1 (1575.42 MHz)
GLONASS:Rx G1 (1598.0625 to 1605.375
MHz)
Galileo:Rx E1 (1575.42 MHz)
BeiDou:Rx B1 (1561.098 MHz)
212
Maximum Transmit Power
Item Description
GSM 900 +33 dBm (Power Class 4)
DCS 1800 +30 dBm (Power Class 1)
WCDMA FDD I +24 dBm (Power Class 3)
WCDMA FDD
VIII
+24 dBm (Power Class 3)
LTE Band 1 +23 dBm (Power Class 3)
LTE Band 3 +23 dBm (Power Class 3)
LTE Band 8 +23 dBm (Power Class 3)
LTE Band 28 +23 dBm (Power Class 3)
Bluetooth +14.2 dBm (Power Class 1)
WLAN 2.4 GHz +15.0 dBm (ANT0 + ANT1)
WLAN 5 GHz +15.0 dBm (ANT0 + ANT1)
NFC 0 dBμA/m at 10 m
Battery Cautions
Use specified Charger only.
Non-specified equipment use may cause Internal Battery to
leak, overheat, burst or ignite, and may cause Charger to
overheat, ignite, malfunction, etc.
Battery is built into handset. Do not dispose of handset with
ordinary refuse; take it to a SoftBank Shop for appropriate
disposal.
Charge handset in ambient temperature 5
o
C - 35
o
C; Internal
Battery may leak/overheat and performance may deteriorate
outside this range.
Volume Level Caution
To prevent possible hearing damage, do not listen at high
volume levels for long periods.
■Headphone Signal Level
The maximum output voltage for Music Player function,
measured in accordance with EN 50332-2, is 120.0 mV.
FCC Notice
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user's
authority to operate the equipment.
■FCC Information to User
This equipment has been tested and found to comply with the
limits of a Class B digital device, pursuant to Part 15 of the
FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not
occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one
or more of the following measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment and
receiver.
3. Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician
for help.
213
Safety Precautions
AQUOS R2 compact
Radio Wave Exposure and Specific
Absorption Rate (SAR) Information
【803SH】 here refers to this mobile phone 【AQUOS R2
compact】.
Specific Absorption Rate (SAR) for This
Product (for Japan)
This mobile phone 【803SH】 meets the Japanese technical
regulations* and international guidelines for exposure to radio
waves.
The Japanese technical regulations for exposure to radio
frequency energy established permitted levels of radio
frequency energy, based on standards developed by
independent scientific organizations through periodic and
thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the
Specific Absorption Rate, or SAR.
The SAR limit is 2 watts/kilogram (W/kg) averaged over ten
grams of tissue.
The limit includes a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.
The value of the limit is equal to the value given in
international guidelines recommended by ICNIRP**, which is in
collaboration with the World Health Organization (WHO).
The highest SAR value for this mobile phone is 1.121 W/kg***
when tested for use at the ear, and 0.718 W/kg*** when worn
on the body in the below manner****.
While there may be differences between the SAR levels of
various phones and at various positions, all phones meet the
Japanese technical regulations.
Although the SAR is determined at the highest certified power
level, the actual SAR of the phone during operation can be
well below the maximum value.
Use at positions other than at the ear****
This mobile phone may be used at positions other than at the
ear. By using an accessory such as a belt clip holster that
maintains a 1.5 cm separation with no metal (parts) between
the body and the mobile phone, this mobile phone will comply
with international guidelines for radio wave protection.
* The technical regulation is provided in Article 14-2 of the
Ministry Ordinance Regulating Radio Equipment.
** International Commission on Non-Ionizing Radiation
Protection
*** The value is under simultaneous transmission use
conditions.
The World Health Organization has announced that "A large
number of studies have been performed over the last two
decades to assess whether mobile phones pose a potential
health risk. To date, no adverse health effects have been
established as being caused by mobile phone use."
For more information about SAR, see the following websites:
Ministry of Internal Affairs and Communications (MIC)
http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/01denpa/denpa02-02.html
(Japanese)
European RF Exposure Information/FCC
RF Exposure Information
This mobile phone 【803SH】 is confirmed to comply with
guidelines relating to effects of radio wave exposure as
set forth by the Council of Europe (CE) and the Federal
Communications Commission (FCC). Refer to the following.
■European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
recommended by international guidelines. These guidelines
were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health. The
guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices
is 2.0 W/kg and the highest SAR value for this device when
tested at the ear is 0.62 W/kg*. As mobile devices offer a
range of functions, they can be used in other positions, such
as on the body. In this case, the highest tested SAR value is
1.36 W/kg* at the separation distance of 0.5 cm from the
body. For electronic safety, maintain the separation distance
with accessories containing no metal, that position handset a
minimum of the above distance. Use of other accessories may
not ensure compliance with RF exposure guidelines.
* The tests are carried out in accordance with international
guidelines for testing.
Simplified Declaration of Conformity for 【803SH】
Hereby, SHARP CORPORATION declares that the radio
equipment type 【803SH】 is in compliance with Directive
2014/53/EU. The full text of the EU declaration
of conformity is available at the following internet
address:http://www.sharp.co.jp/k-tai/.
■FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
The guidelines are based on standards that were developed
by independent scientific organization through periodic and
thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg. The tests are
performed in positions and locations (e.g. at the ear and worn
on the body) as required by the FCC for each model.
The highest SAR value for this model handset as reported to
the FCC when tested for use at the ear is 0.63 W/kg, and
when worn on the body in a holder or carry case, is 0.73 W/kg.
Body-worn Operation; This device was tested for typical
body-worn operations with the handset kept 1.0 cm from
the body. To maintain compliance with FCC RF exposure
requirements, use accessories that maintain a 1.0 cm
separation distance between the user's body and the handset.
The use of beltclips, holsters and similar accessories should
not contain metallic components in its assembly.
214
The use of accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements, and
should be avoided. The FCC has granted an Equipment
Authorization for this model handset with all reported SAR
levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handset is on
file with the FCC and can be found under the Display Grant
section of http://www.fcc.gov/oet/ea/ after searching on FCC
ID APYHRO00264.
Additional information on Specific Absorption Rates (SAR) can
be found on the FCC website at https://www.fcc.gov/general/
radio-frequency-safety-0.
FCC ID Location
The device is electronically labeled and the FCC ID can be
displayed from Home Screen as follows:Drag the Favorites
tray to the top of the Display (Settings) System
Advanced Authentication .
The World Health Organization has stated that present
scientific information does not indicate the need for any
special precautions for the use of mobile devices. They note
that if you want to reduce your exposure then you can do so
by limiting the length of calls or using a hands-free device to
keep the mobile phone away from the head and body.
World Health Organization
http://www.who.int/emf
List of Specific Absorption Rates (SAR) for radio waves by
smartphone/3G model
https://www.softbank.jp/mobile/support/sar/ (Japanese)
Water & Dust Resistance
Handset Water & Dust Resistance
Handset has IPX5
1
-, IPX8
2
-equivalent water protection and
IP6X
3
-equivalent dust protection with Card Tray closed firmly
leaving no gap between handset and Card Tray.
1 IPX5 compliant means that a handset continues to
function as a phone after being subjected to a water jet
(approximately 12.5 liters/min.) discharged from a nozzle
(inner diameter:6.3 mm), from all directions (approximately 3
m from handset) for at least 3 minutes.
2 IPX8 compliant means that a handset continues to function
as a phone after being gently submerged to the depth of
1.5 m in still tap water at room temperature, left there for
approximately 30 minutes, then removed from it.
3 IP6X compliant means that a handset continues to function
as a phone and its safety is maintained after being agitated in
a device containing dust of 75 μm or smaller in diameter for 8
hours and then removed from the device.
・Water and dust resistance may be affected under some
circumstances. Warranty does not cover malfunctions
resulting from misuse.
・Handset is compliant with IPX5 and IPX8 water protection
standards as well as IP6X dust protection standard.
However, ingress of dirt, sand, mud, metal powder, food,
beverage, sea water, etc. may cause malfunction.
■Handset Care
・Close Card Tray firmly leaving no gap between handset and
Card Tray. Any debris (single hair, grain of sand, minute
fiber, etc.) trapped between gasket and contacting surface
may allow ingress of water/dust.
・If handset is exposed to liquids with Card Tray open, they
may enter handset and cause electric shock or malfunction.
Discontinue use and power off.
・If handset is wet, wipe it with a dry cloth.
・Never open/close Card Tray with wet hands or while handset
is wet or has a foreign object adhered to it.
・Do not use Earphones-Microphone Jack or External
Connection Jack while it is wet or obstructed by sand/
dirt; may affect water and dust resistance or may cause
malfunction, burns or fire due to electric shock, short-
circuiting, etc.
・Handset is only water resistant against fresh/tap water
between 5
o
C - 35
o
C.
215
Safety Precautions
AQUOS R2 compact
Precautions
・Do not subject handset to soap, detergent, bath powder/oil,
sea/pool/spa water, hot water, etc.
・Rinse off sea/pool water, beverage, dirt, sand, mud, etc.
immediately with fresh/tap water between 5
o
C - 35
o
C;
residue may cause malfunction if allowed to dry.
・Do not soak handset in bath or pool; never use it in water
(including key operation).
・Handset is not resistant to water pressure. Avoid high-
pressure water/shower (over 6 liters/min.) and water
immersion.
・Do not expose handset to high humidity for long periods;
avoid prolonged use in bath/shower rooms.
・Volume may be low when an opening such as Mic, Recorder
Mic, Earpiece or Speaker is wet; dry handset before use (see
"Drying Handset").
・AC Adaptor and other optional accessories are not
waterproof or dustproof. Do not use in high humidity or
where exposed to water (e.g., outdoors, in bathrooms, at
sinks, etc.). May cause fire, electric shock, or malfunction.
・Do not subject handset to strong impact (e.g., from a fall);
do not poke Mic, Earpiece, Speaker, Recorder Mic, etc. with a
sharp object; may affect water and dust resistance.
・Avoid placing handset directly on sand. Sand may penetrate
Earpiece, Speaker, etc., resulting in low volume.
・To prevent condensation, warm handset to room
temperature before bringing it from a cold place into a
warm place such as a bathroom. If condensation occurs,
leave handset at room temperature until it is dry.
・Handset does not float on water.
・Keep handset out of heavy rain.
Cautions for Use in a Bathroom
・Do not let handset get wet with liquids other than tap
water at room temperature (spa water, soapy water,
detergent solutions, bubble bath water, etc.); do not
submerge it in a bathtub. May cause malfunction.
If handset gets exposed to liquids other than tap water or
falls in a bathtub, wash it in the specified way.
・Use handset at 5
o
C - 40
o
C with humidity of 99% or less, for
up to 2 hours.
Note that this does not guarantee continuous operation of
all functions.
・After exposing handset to water, be sure to remove
moisture and let it dry naturally in the way specified in
"Drying Handset."
Let handset dry naturally after using it in a bathroom or
when condensation occurs inside Camera lens, etc.
・Be careful not to splash hot water on handset.
・Extreme temperature changes may cause condensation.
Wait until handset reaches room temperature before
bringing it from a cold place into a warm bathroom.
In addition, do not splash cold water on handset when it is
warm in a bathroom.
May cause malfunction.
・Never charge handset in a bathroom.
・Depending on the layout and condition of a bathroom,
handset may not receive a signal (call functions and data
communication may be unavailable).
・If operated with wet hands, handset may not respond or
may malfunction.
・Do not use in a bath room with earphones or other external
device connected.
・Disable Glove mode beforehand as follows.
In Home Screen, Drag Favorites Tray to top of
Display (Settings) Display Advanced
glove mode ( )
Charging Cautions
・Never connect a charger plug/USB Type-C plug while
ROBOQUL or AC Adaptor is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
・Do not use ROBOQUL or AC Adaptor where water is
regularly in use (kitchens, bathrooms, shower rooms, etc.);
may cause fire or electric shock.
216
Care & Maintenance
・Proper care of Card Tray gasket is crucial for continued
handset water and dust resistance. Observe the following:
・Do not remove or damage gasket. Keep it clean.
・If Card Tray is damaged or deformed, contact a SoftBank
Shop.
・Do not insert a sharp object into Card Tray gap, Earphones-
Microphone Jack or External Connection Jack.
・To maintain water and dust resistance, it is recommended to
replace Card Tray every 2 years regardless of its condition.
Customer-requested Card Tray replacement incurs fees and
requires handset submission. For details, contact a SoftBank
Shop or Customer Service.
Washing Handset
Wipe off dirt, sand, beverage, etc., gently with a cloth. Then
hold handset approximately 10 cm below faucet or shower
head and wash with low-pressure tap water (6 liters/min.
or lower) at room temperature (5
o
C - 35
o
C). Wash with your
hands, holding Card Tray so it makes no gap with handset;
do not use a brush or sponge. Dry handset before use; after
drying it well, power on.
・Before washing handset, make sure that Card Tray is closed
firmly leaving no gap between handset and Card Tray.
・Do not use a washing machine or ultrasonic cleaner.
・Earphones-Microphone Jack and External Connection Jack
tend to accumulate dust, sand, etc.; rinse and dry them
completely before use. Any residue may cause malfunction,
burns or fire.
・Do not put a cotton swab, cloth, etc. into Earphones-
Microphone Jack or External Connection Jack; may affect
water resistance, causing malfunction.
Drying Handset
After exposing handset to water, be sure to dry Earpiece,
Volume Keys, Power Key, Mic/Recorder Mic, External
Connection Jack, Speaker, Earphones-Microphone Jack, and
Mic.
Wipe handset surface with dry cloth
Holding handset firmly by its sides, shake it about 20 times
・When shaking handset, hold it firmly so as not to drop it.
・Shake with circled ○ portion downward to drain water from
all holes and gaps.
Pat against dry cloth to remove moisture from openings and
grooves
・Water may be trapped in openings; pat against a dry cloth
to remove it.
Leave handset on dry cloth for approximately 2 - 3 hours at
room temperature
Handset is dried.
Cautions
When Removing Moisture
Do not put a cotton swab, cloth, etc. into openings; may
affect water and dust resistance.
217
Safety Precautions
AQUOS R2 compact
After Drying Procedure
Do not use handset in wet conditions.
・Calls may fail, or moisture may transfer to clothes, bag,
etc.
・Moisture may short-circuit Earphones-Microphone Jack,
External Connection Jack or other parts.
・Exposure to cold may freeze moisture and cause
malfunction.
218
219
AQUOS R2 compact
AQUOS R2 compact
User Guide Index
About Settings............................................................... 126
About the User Guide........................................................ 3
Adding/Deleting Applications........................................ 101
Address Book.................................................................... 67
Album................................................................................. 94
Applications.......................................................................99
AQUOS Useful Settings..................................................148
Backup & Restore...........................................................108
Basic Operations...............................................................24
Battery Runs Out Quickly............................................. 189
Battery Settings.............................................................134
Calling from Outside Japan...........................................183
Cannot Charge / Charging Stops / Charging Is Slow... 189
Cannot Connect to Internet.......................................... 193
Cannot Send/Receive Mail..............................................192
Cannot Talk on Phone / Cannot Hear Other Party...... 193
Cannot Use Applications................................................194
Cannot Use SD Card.......................................................192
Capturing Photos/Videos................................................. 86
Capturing Screenshots (Clip Now)...................................50
Charging Handset..............................................................13
Checking Notifications (Notifications Window).............46
Checking Notifications (Quick Settings Window).......... 48
Chrome............................................................................... 80
Clip Now............................................................................ 50
Confirmation when First Activating Applications......... 98
Connecting by Wi-Fi.......................................................114
Customer Service............................................................197
Data Usage Settings...................................................... 127
Display Goes Dark Suddenly.......................................... 190
Display Settings............................................................. 136
Display Turns Off Suddenly.......................................... 190
File Storage.....................................................................108
General Notes................................................................. 210
Global Roaming............................................................... 182
Google Account................................................................. 18
220
Handset & Hardware Care............................................. 208
Handset Does Not Power On......................................... 188
Handset Phone Number.................................................... 65
Handset Powers Off...................................................... 188
Handset Screens............................................................... 38
Icons at Display Top (Status Bar)...................................45
Important Product Information.....................................207
Importing Data from Other Mobiles............................. 109
Internal Storage and SD Card............................................9
Listening to Music (Play Music)...................................... 92
Making Initial Settings.................................................... 17
Making Phone Settings.....................................................65
Notifications Window.......................................................46
Optional Services..............................................................58
Other Handset Settings.................................................171
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
Placing/Answering Calls...................................................54
Play Music......................................................................... 92
+メッセージ (+Message).................................................. 72
Power On/Off................................................................... 16
Quick Settings Window....................................................48
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 213
Safety Precautions.........................................................200
SAR...................................................................................213
Screen Freezes / Operation Is Unstable.......................191
ScrollAuto.......................................................................... 51
Scrolling Screen Automatically (ScrollAuto)...................51
Security & Location Settings........................................152
Sending Messages (+メッセージ (+Message))................ 72
SIM Card.............................................................................. 8
SIM Card Not Recognized.............................................. 191
Sound Settings................................................................143
Specifications..................................................................196
Status Bar......................................................................... 45
System Settings..............................................................164
Text Entry.........................................................................35
Unlocking Screen...............................................................21
Updating the System........................................................29
Using Airplane Mode.........................................................26
Using Bluetooth
®
Function............................................ 120
Using Email........................................................................76
Using Fingerprint Authentication Function....................26
Using Gmail....................................................................... 73
Using Manner Mode.......................................................... 24
Using ROBOQUL................................................................ 30
Using Tethering.............................................................. 124
Using the Internet (Chrome)............................................80
Using Touchscreen............................................................ 34
Viewing & Managing Photos/Videos (Album)..................94
Warranty & After-Sales Service................................... 196
Water & Dust Resistance.............................................. 214
AQUOS R2 compact User Guide
March 2019, First Edition
SoftBank Corp.
Visit SoftBank Shop for assistance
Model : AQUOS R2 compact
Manufacturer : SHARP CORPORATION
198


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