743742

Shark ION Robot RV860WVC Series Manual

16
Zoom out
Zoom in
Previous page
1/33
Next page
sharkclean.comsharkclean.com
The 1-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC.
Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of
1 year from the date of purchase when it is used under normal household conditions and maintained
according to the requirements outlined in this instruction manual, subject to the following conditions and
exclusions.
What is covered in my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If
the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options available
to you, including the possibility of upgrading to our VIP Warranty Service Options for select product
categories.
1. Normal wear and tear of wearable parts such as filters, pads etc., which require regular maintenance
and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $24.95 (subject to change) for return shipping costs will be charged at the time of return shipment
of the repaired or replacement unit.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service or alteration
to the product or any of its parts which have been performed by a repair person not authorized by
SharkNinja.
7. Products purchased, used or operated outside of North America.
Problems with your unit/How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit sharkclean.com/support for product care/maintenance self-help. Our Customer
Service and product specialists are also available at 1-800-798-7398 to assist with product support and
warranty service options.
How to initiate a warranty claim
You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must call
1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information will be provided at
that time.
For Customer Service hours, visit sharkclean.com/support.
Replacement parts are available for purchase at sharkaccessories.com. For more information on which
parts are classified as wearable and non-wearable, please visit sharkclean.com/warranty
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
One (1) YEAR LIMITED WARRANTY: ROBOT Two (2) YEAR LIMITED WARRANTY: HANDHELD
The 2-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating
LLC. Warranty coverage applies to the original owner and to the original product only and is not
transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of
2 years from the date of purchase when it is used under normal household conditions and maintained
according to the requirements outlined in this instruction manual, subject to the following conditions and
exclusions.
What is covered in my warranty?
1 The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced for up to 2 years from the original purchase date.
2 In the rare event that a replacement unit is issued, the warranty coverage ends six months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If
the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options available
to you, including the possibility of upgrading to our VIP Warranty Service Options for select product
categories.
1 Normal wear and tear of wearable parts which require regular maintenance
and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.
2 Any unit that has been tampered with or used for commercial purposes.
3 SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $19.95 (subject to change) for return shipping costs will be charged at the time of return shipment of
the repaired or replacement unit.
4 Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5 Consequential and incidental damages.
6 Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the
product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
7 Products purchased, used or operated outside of North America.
Problems with your unit/How to get service:
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit sharkclean.com/support for product care/maintenance self-help.
Our Customer Service and product specialists are also available at
1-800-798-7398 to assist with product support and warranty service options.
How to initiate a warranty claim:
You can call 1-800-798-7398 to have a Customer Service specialist assist you.
Please note you must call 1-800-798-7398 to initiate a warranty claim. Return and packing instruction
information will be provided at that time.
For Customer Service hours, visit sharkclean.com/support
Replacement parts are available for purchase at sharkaccessories.com. For more information on which
parts are classified as wearable or non-wearable, please visit sharkclean.com/warranty.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may
not apply to you.
… 16 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Shark ION Robot RV860WVC Series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Shark ION Robot RV860WVC Series in the language / languages: English, French as an attachment in your email.

The manual is 1,79 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info