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版本2 2014-11
CN
9.1 显示设备信息
在客户服务部门询问您设备何种故障时,您可以直接告知屏幕
上显示的设备信息。
显示设备信息的具体操作:
1. 按菜单按钮,使用箭头按钮选择
information(信息)
2. 如果您想显示设备制作饮品的数量,请您选择菜单项
QuantitY info(数量信息)
 屏幕上会显示设备从运行以来制作过的所有饮品的数
量。
3. 如果您想查看设备信息,请选择
device info(设备信息)
 屏幕上会显示设备序列号、设备版本和软件版本。
10. 全自动咖啡机国际保修
10.1 制造商保修
SEVERIN保证我们的产品专为居家使用而设计和制造,材
料和做工均无缺陷。保修期为用户购买产品日开始的24个月
内。如果产品在保修期内因为材料和做工方面的缺陷导致任
何问题,SEVERIN 公司维修部门、国际 SEVERIN 分支机
构、SEVERIN 授权服务地点或服务经销商将根据下面的条款和
条件对产品或缺陷元件进行维修或更换。
10.2 保修索赔处理流程
如果您的 SEVERIN 全自动咖啡机需要保修服务,请务必首先
致电有关的 SEVERIN 服务中心。训练有素的专业人员将接听
您的电话,并迅速而专业地处理您的问题。我们将尽快处理您
的保修索赔,让您满意。SEVERIN 服务中心的电话号码见冲泡
室盖板内侧。
如果您将咖啡机带出购买地所在国家,仍然可以通过 SEVERIN
授权服务地点进行保修索赔。
10.3 保修条款和条件
• SEVERIN 保修只有在产品的购买日期和型号可以通过购买收
据进行验证的情况下才有效。
• 在保修期内,SEVERIN 将维修产品的任何故障,保修可以是
维修,更换有故障的零件或者更换整部电器。
• 保修范围不包括因使用不当、电气连接不当、由未经授权的人
进行维修或未遵守操作说明而造成的损坏或缺陷。另外,保修
也不适用于未遵守 SEVERIN 操作或保养说明以及使用的原料
(滤水器、清洁产品)不符合原规格的情况。保修范围不包
括易磨损部件(例如密封处、研磨盘、阀门)、异物(例如石
409


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