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BASCJ_
V02 | 08.2012
47
www.schaerer.comTroubleshooting
The milk is too hot, its quantity
is too low or the milk foam has
bubbles..
The milk in the milk container is too
warm.
Only use pre-cooled milk (3 – 5°C).
Cool the milk constantly during use.
Wrong milk nozzle. The scope of delivery contains two different milk noz-
zles.
Change the milk nozzle.
The water tank is difficult to
slide in place.
The O-ring on the water outlet connec-
tor must be greased.
Grease the O-ring with grease from the accesso-
ries.
The brewing unit is difficult to
pull out and slide back in.
The brewing unit is stiff. Remove the brewing unit.
There are two nozzles with black sealing rings
on the inside of the machine.
Grease the sealing rings with grease from the ac-
cessories.
Put the brewing unit back in place.
The pump makes loud noises. There is too much air in the pipes. Dispense a cup of hot water.
This bleeds the pipes.
The coffee has no crema. The coffee is no longer fresh. Replace the beans.
The grind level is too coarse. Set the grind level to a finer setting.
See "Cleaning" - "Weekly cleaning".
The brewing unit cannot be re-
inserted.
The brewing unit is in the wrong posi-
tion.
While inserting the brewing unit, readjust it using
the multitool until it can be reinserted.
The brewing unit cannot be
pulled out.
The brewing unit is in the wrong posi-
tion.
Readjust the brewing unit using the multitool until
it can be pulled out.
Internal/external cooling unit
does not cool.
The cooling unit is not switched on or is
switched on incorrectly.
Set the rocker switch on the rear of the cooling unit
to "COLD".
Fault description Cause What to do
47


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