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www.schaerer.com Troubleshooting
BASCJ_EN
V02 | 08.2012
46
Faults without display message
Clear flow stopped There is too much air in the pipes. Dispense a cup of hot water.
This bleeds the pipes.
The water filter or the associated sieve
is clogged.
Clean the sieve of the water filter.
If this does not eliminate the problem:
Change the water filter.
The non-return valve at the outlet of the
drinking water tank is contaminated.
Clean the outlet and the non-return valve with one
of the small brushes in the accessories.
The brewing unit is clogged. Remove and clean the brewing unit.
See "Cleaning" - "Weekly cleaning".
The grind level is too fine. The fine cof-
fee powder contaminates the pipes.
Set the grind level to a coarser setting.
See "Service and maintenance" - "Finer setting of
grind level".
Remove and clean the brewing unit.
See "Cleaning" - "Weekly cleaning".
Cleaning halted
Clear flow stopped
The brewing screen is clogged. Clean the brewing screen.
"Cleaning" - "Weekly cleaning".
EEPROM error System error Switch the machine off and back on.
motor driver error System error Switch the machine off and back on.
grinder blocked The grinder is blocked. Switch off the machine and disconnect the power
plug.
Stir the coffee beans in the bean hopper using a
spoon.
If the error persists:
Switch off the machine and disconnect the power
plug.
Extract the beans, check the grinder and remove
any blockages.
Temperature sensor steam Overheating Switch off the machine and let it cool for some
time.
Temperature sensor water Overheating Switch off the machine and let it cool for some
time.
Display message Cause What to do
Fault description Cause What to do
No milk foam or milk output al-
though there is milk in the con-
tainer.
The milk hose is kinked at some loca-
tion, preventing milk from flowing.
Check the milk hose and reroute if necessary.
The foamer head is clogged. Take the foamer head out of the beverage outlet
and clean it.
See "Cleaning" - "Weekly cleaning".
No milk foam, only warm milk. Blockage in milk system. Clean the milk system.
See "Cleaning" - "Weekly cleaning".
The milk or milk foam is too
cold.
Wrong milk nozzle. The scope of delivery contains two different milk noz-
zles.
Change the milk nozzle.
46


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