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www.schaerer.com Troubleshooting
BASCAP_BF_EN
V03 | 07.2018
70
Brewing unit current fault PC board faulty.
Electronics defective.
Contact your service partner.
Brewing motor overcurrent Brewing unit is consuming too
much power (over 4 A).
Brewing unit is blocked.
Contact your service partner.
Water flow error No water supply connection.
Pump defect. (pump pressure < 7.5
bar)
The brewing unit is blocked.
Water system clogged.
Grind level too fine.
PC board and flow meter incorrect-
ly connected.
Electrical problem (e.g. PC board).
Open the stopcock and press the beverage field
again.
Check the brewing unit.
Check the grinder mixture.
If the message persists: Contact your service part-
ner.
Crit. coffee temp. Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Crit. hot water temp. Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Crit. steam temp. Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Coffee heater timeout The set temperature of the coffee boil-
er was not reached within 4 minutes of
the unit switching on.
Switch the machine off and back on.
If the message persists: Contact your service part-
ner.
Hot water heating timeout The set temperature of the hot water
boiler was not reached within 4 min-
utes of the unit switching on.
Switch the machine off and back on.
If the message persists: Contact your service part-
ner.
Steam heater timeout The set temperature of the steam boil-
er was not reached within 4 minutes of
the unit switching on.
Switch the machine off and back on.
If the message persists: Contact your service part-
ner.
Coffee sensor defective Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Hot water sensor defective Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Steam sensor defective Electrical problem between sensor
and PC board.
Temperature sensor defective.
Contact your service partner.
Brewing unit timeout The brewing unit motor does not run. Contact your service partner.
Steam dispenser timeout The level in the steam boiler was not
reached.
Contact your service partner.
Milk system disabled The steam temperature has fallen to
115 °C.
Wait until the temperature has been reached
again.
Switch the machine off and back on.
Contact your service partner.
Initialising The software and the processor are
restarted.
The brewing unit moves into the in-
itial position.
Switch the machine off and back on.
Contact your service partner.
Display message Cause What to do
70


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