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Useful to know
The machine does not print.
Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 47).
Remove the driver and install it again (see "Installing the
driver locally" on page 25).
Select your machine as your default machine in your
Windows (see "Setting your machine as a default machine"
on page 192).
Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer.
Visit www.samsung.com/supplies. Select your country/
region to view product service information.
The status LED flashes or remains constantly
on.
Turn the product off and on again.
Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status
LED" on page 92).
A paper jam has occurred.
Open and close the door (see "Front view" on page 20).
Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 80).
Printouts are blurry.
The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 60).
Try a different print resolution setting (see "Opening
printing preferences" on page 47).
Replace the toner cartridge (see "Replacing the toner
cartridge" on page 62).
Where can I download the machine’s driver?
You can get help, support application, machine drivers,
manuals, and order information from the Samsung
website, www.samsung.com > find your product >
Support or Downloads.
11


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