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135
La Galaxy Watch Active se bloque ou est sujette à des erreurs
Essayez les solutions suivantes. Si le problème persiste, contactez un centre de service après-vente
Samsung.
Redémarrer la Galaxy Watch Active
Si la Galaxy Watch Active ne répond plus ou se bloque, vous devrez éventuellement fermer les
applications, ou éteindre la Galaxy Watch Active et la rallumer.
Forcer le redémarrage
Si la Galaxy Watch Active se bloque et ne répond plus, maintenez la touche Accueil (touche Marche/
Arrêt) enfoncée pendant plus de 7secondes pour la redémarrer.
Réinitialiser la Galaxy Watch Active
Si vous ne parvenez pas à résoudre le problème, procédez à la réinitialisation des paramètres par
défaut.
Depuis la liste des applications, appuyez sur
(
Paramètres
)
Général
Réinitialisation
. Avant
de rétablir les paramètres par défaut, noubliez pas d’effectuer des copies de sauvegarde de toutes
les données importantes qui sont stockées sur la Galaxy Watch Active.
Un autre appareil Bluetooth ne parvient pas à localiser la Galaxy
Watch Active
•
Vérifiez que la fonction sans fil Bluetooth est activée sur la Galaxy Watch Active.
•
Réinitialisez la Galaxy Watch Active et réessayez.
•
Assurez-vous que votre Galaxy Watch Active et l’autre appareil Bluetooth se trouvent dans le
rayon daction Bluetooth (10m). Cette distance peut varier selon les conditions d’utilisation des
appareils.
Si les conseils ci-dessus ne résolvent pas le problème, contactez un centre de service après-vente
Samsung.
135


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